Stic Urban Hotel & Spa

Hotels
Activa Rooms
9.2 (67 reviews)
San Antonio, 30, Sant Antoni de Portmany, Illes Balears, 07820 , Sant Antoni de Portmany , ES

Facilities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Gift shops or newsstand
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Thoughtful amenities
Cons:
Cleanliness issues
High room service charges

Categories

Cleanliness
8.6
Cleanliness issues were noted, particularly with insects reported in the room.
Service
9.98
The staff were highlighted for being exceptional, accommodating, and helpful throughout the stay.
Location
9.61
The location is central with easy access to bars, restaurants, and attractions.
Room Quality
8.56
Rooms were new and of good size but some issues with bedding reported.
Amenities
9.09
Amenities include a rooftop pool and breakfast, but the spa area needs improvement.
Value for Money
9.05
Prices for services like room service were considered high.
Food and Beverage
9.1
Breakfast was well-prepared and enjoyable but selection was somewhat limited.
Overall Experience
9.57
Despite some drawbacks, the overall experience was highly positive, with a strong recommendation for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:39

Property Description

Discover a serene retreat at Stic Urban Hotel & Spa, where luxury meets relaxation in the heart of Sant Antoni de Portmany.

Indulgent Spa Experience
Pamper yourself with a selection of massages and body treatments at our exquisite spa, designed to rejuvenate your body and mind.

Recreational Bliss
Enjoy our seasonal outdoor pool or rent bicycles to explore the stunning surroundings. Whether lounging poolside or taking an adventurous ride, your leisure is our priority.

Gourmet Dining & Drinks
Savor delicious meals at our on-site restaurant or opt for flexible room service. Unwind with your favorite drink at the bar or poolside bar, making every moment memorable.

Your perfect getaway awaits at Stic Urban Hotel & Spa—book now to indulge in an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 27 to October 13.
  • Pool access available from noon to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 67 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.57
T
Tassia friends
8
Pros:

We had a great stay at the hotel. While there was a leak in our room, the staff responded immediately to check on it. Although the leak wasn’t fully resolved, we chose to remain in the same room. The rooftop Sky Bar staff were fantastic—providing excellent recommendations for restaurants and local events. Special thanks to Babs for his outstanding service and hospitality.

2025-09-26 via Nuitee
C
Christopher partner
8
Pros:

Fine

2025-09-09 via Nuitee
J
judita
10
Absolutely Fantastic Stay - Stic Urban Hotel & Spa
Pros:


We stayed at Stic Urban Hotel for 3 nights and were blown away by the service and hospitality. From the moment we arrived, the staff were incredibly accommodating, allowing us early check-in and even letting us use the hotel facilities after check-out. Before heading to the airport, we were offered fresh towels and shower facilities — such a thoughtful touch that made a big difference!

The breakfast was a highlight — not an overwhelming selection, but everything was fresh, tasty, and well-prepared. Soft pastries, freshly squeezed juice, and a proper English breakfast were the perfect way to start each day.

The location is unbeatable — just a short walk to Ibiza Rocks, the beach, the colourful street, and loads of great bars and restaurants. It’s central but still has a relaxed vibe.

The rooftop pool is a hidden gem — calm, chilled atmosphere, perfect for relaxing after a night out or soaking up the sun in peace.

Huge thanks to the amazing staff who really made our stay special. Nothing was too much trouble, and their kindness and attention to detail didn’t go unnoticed.

Would 100% stay here again and highly recommend to anyone visiting Ibiza!

2025-09-06 via Nuitee
J
Jose vitor
2
Pros:

Hotel fica localizado numa região bem perigosa onde sofri uma tentativa de assalto ao meu relógio na porta do hotel . A recepção no dia da tentativa ao invés de ficar do meu lado , quis discutir comigo se tinha sido dentro ou fora do hotel a tentativa de roubo ! Enfim , Ibiza já não é mais a mesma , sofri duas tentativas de assalto a relógio . Com rlacao ao hotel , quarto novo e tamanho bom , porém travesseiros e toalhas ruins , e não tem pia no banheiro .. e serviço de quarto cobram 6 euros para levar uma água até o quarto , um absurdo .. enfim , não voltaria jamais

2025-08-30 via Nuitee
A
Antonio
10
Pros:

Tutto professionale e gentilezza

2025-08-28 via Nuitee
H
Hans Jürgen family
10
Pros:

Sehr freundliches und hilfsbereites Personal. Liegt zentral und man kann vieles zu Fuß erreichen.

2025-08-24 via Nuitee
V
Verified traveler
4
personnel agréable mais experience gachée
Pros:

Bon emplacement, plusieurs restaurants à proximité
déçu du petit déjeuner, malgré celui-ci payer pour tout le séjour n’avons pas remis les pieds..
Insecte (cafard XL) en pleine nuit, le réceptionniste vient dans la chambre ne le trouve pas, nous informe que nous serons deplacés le lendemain (finalement pas d’autre chambre disponible) avons donc cohabiter 😅

Matelas pas confortable car 2 lit simples collés qui crées un creux en plein milieu.

« piscine » sur le toit 60cm de profondeur…

Personnel très agréable mais malheureusement notre experience n’est pas satisfaisante.

2025-08-16 via Nuitee
J
Jörn family
10
Pros:

Wir wurden sehr freundlich und persönlich empfangen, konnten sogar viel früher das Zimmer in Anspruch nehmen. Das Personal ist sehr aufmerksam und zuvorkommend. Die Räumlichkeiten sind sehr sauber ebenso die Außenanlage. Frühstück war lecker und frisch in einem sehr modernen Ambiente. Lediglich der Spa-Bereich könnte etwas Zuwendung gebrauchen. Wir sind sehr zufrieden und kommen gerne wieder.

2025-07-31 via Nuitee
H
Harpal partner
8
Pros:

The hotel was in a great location, staff were great!
The pool is only 40 cm deep so it was perfect for us to cool off but not great if you’re looking for something deeper.
The room was lovely, the only thing is that the air con did not reach below 24°C. We were in the middle of a heatwave so that have affected it

2025-07-03 via Nuitee
N
Nada
10
Séjour Sympa à ref
Pros:

L’équipe de l’accueil est très agréable, l’hôtel est plus que correct. La propreté est impeccable. Un petit déjeuner avec un excellent rapport qualité prix et un côté eco responsable : assez de produits de bonnes qualité et pas de débordement. L’isolation des portes est à améliorer, on entend tout ce qui se passe dans les couloirs.

2025-07-01 via Nuitee
P
Patrick
8
Pros:

Perfekt für einen Partyaufenthalt.
Zimmer groß, Betten bequem.

2025-06-22 via Nuitee
J
Jessica
10
Pros:

Formidable rien à dire le spa est super le personnel d'accueil est très serviable l'hôtel est très propre les chambres sont agréables rien à dire très bien placé

2025-06-11 via Nuitee
J
Jose
10
Pros:

This hotel exceeded all my expectations. The service, the food, location, cleanliness all excellent. Our host Jose was great and always attentive to our needs. Will come back for sure….Thanks

2025-05-21 via Nuitee
C
Carola friends
8
Pros:

Das Hotel ist gut gelegen, wenn auch die direkte Nachbarschaft mäßig schön ist und gleich gegenüber ist ein durchaus lauter Spielplatz. Dennoch liegt es wunderbar zentral und man ist schnell am Wasser und der Promenade. Das Zimmer und das gesamte Hotel sind schön und modern eingerichtet. Der Pool war aufgrund des Wetters leider geschlossen. Rundum kann ich das Hotel empfehlen, einziges Manko ist das Bett. Für eine Nacht ok, bei mehreren gibt es sicherlich Rückenschmerzen, da die Matratze extrem weich war. Man sinkt sicherlich 10-20 cm ein. Gemütlich irgendwie, aber zum schlafen, na ja.
Die Parkmöglichkeiten in dem Ort sind furchtbar, daher lohnt sich wahrscheinlich einen Parkplatz vom Hotel zu mieten. Das war mir aber zu teuer, daher habe ich lieber den ca. 400 m entfernten Großparkplatz genommen

2025-05-20 via Nuitee
T
Thomas
10
Pros:

Good location, big rooms, like the lanai.

2025-05-18 via Nuitee
S
SUSAN partner
6
Pros:

Location is good but just the fact we where vip and they couldn't honor it . Plus twice around 5am someone was bagging in our door

2025-05-13 via Nuitee
A
Anja family
10
Pros:

Das Hotel ist toll, super schön eingerichtet und sehr sauber. Die Mitarbeiter sind hervorragend, man fühlt sich so willkommen. Einzig die Lautstärke der Zimmertüren hat uns aus dem Schlaf gerissen. Da das Hotel sehr zentral liegt, ist natürlich bis spät abends/nachts draußen viel los, das bekommt man eben mit und sollte einem bewusst sein, falls man einen sehr ruhigen Urlaub sucht. Wir waren alles in allem aber sehr zufrieden :-)

2025-05-02 via Nuitee
J
Jean-Francis partner
10
Pros:

Hotel vraiment bien, staff plus qu'incroyable.
On a adoré.

2024-10-14 via Nuitee
J
Jenny family
8
Pros:

Klantgerichtheid uitstekend, zeer vriendelijk personeel. Ik had in de kamer geen koffiezetapparaat en waterkoker. Toen ik dat zei kreeg ik deze op de kamer..

2024-09-24 via Nuitee
S
Severine friends
10
Pros:

Bel hôtel, chambre spacieuse, petit déjeuner de bonne qualité. Inconvénient : pas de parking dans l'hôtel et le stationnement est payant autour

2024-09-17 via Nuitee