Stic Urban Hotel & Spa

Hotels
•
Activa Rooms
9.2 (67 reviews)
San Antonio, 30, Sant Antoni de Portmany, Illes Balears, 07820 , Sant Antoni de Portmany , ES
34-608 800 486

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Facilities

Full-service spa
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Gift shops or newsstand
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Thoughtful amenities
Cons:
Cleanliness issues
High room service charges

Categories

Cleanliness
8.6
Cleanliness issues were noted, particularly with insects reported in the room.
Service
9.98
The staff were highlighted for being exceptional, accommodating, and helpful throughout the stay.
Location
9.61
The location is central with easy access to bars, restaurants, and attractions.
Room Quality
8.56
Rooms were new and of good size but some issues with bedding reported.
Amenities
9.09
Amenities include a rooftop pool and breakfast, but the spa area needs improvement.
Value for Money
9.05
Prices for services like room service were considered high.
Food and Beverage
9.1
Breakfast was well-prepared and enjoyable but selection was somewhat limited.
Overall Experience
9.57
Despite some drawbacks, the overall experience was highly positive, with a strong recommendation for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:39

Property Description

Discover a serene retreat at Stic Urban Hotel & Spa, where luxury meets relaxation in the heart of Sant Antoni de Portmany.

Indulgent Spa Experience
Pamper yourself with a selection of massages and body treatments at our exquisite spa, designed to rejuvenate your body and mind.

Recreational Bliss
Enjoy our seasonal outdoor pool or rent bicycles to explore the stunning surroundings. Whether lounging poolside or taking an adventurous ride, your leisure is our priority.

Gourmet Dining & Drinks
Savor delicious meals at our on-site restaurant or opt for flexible room service. Unwind with your favorite drink at the bar or poolside bar, making every moment memorable.

Your perfect getaway awaits at Stic Urban Hotel & Spa—book now to indulge in an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May 27 to October 13.
  • Pool access available from noon to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 67 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.57
C
CELINE • solo_traveller • fr
7
Pros:

Hôtel très bien situé et confortable

Cons:

Le lieu était bruyant notamment les autres clients et le parking public à côté est onéreux. L'hôtel ne dispose que de 4 places avec un tarif à 15e par jour. J' ai également du demander des couvertures en arrivant il n'y en avait dans la chambre alors qu'il faisait un peu frais

2026-06-06 • via Nuitee
F
Fabio • extended_group • it
8
2026-06-04 • via Nuitee
P
Pietpara • solo_traveller • nl
6
Pros:

Central location close to sea boulevard. Good beds, nice breakfast. Nice roof terrace.

Cons:

Quite noisy starting around early morning hours. Bathroom rather dark with only a shower and a very noisy extractor that turns on with the lights, not separately (an issue when the other is still sleeping).
An empty minibar.

2026-05-28 • via Nuitee
B
Benedetta • family_with_children • it
10
Pros:

Molto bello e pulito

2026-05-26 • via Nuitee
D
dan • couple • gb
8
2026-05-25 • via Nuitee
A
andrea • solo_traveller • it
10
Pros:

tutto

Cons:

niente, tutto ok

2026-05-25 • via Nuitee
J
Joseph • extended_group • gb
10
Great Stay will be back.
2026-05-22 • via Nuitee
9
93lianney • Family • Greater London, England
4
Not as expected
Pros:

Location is great if you are into partying, the atmosphere seems calm on approach, however constant noise from other guest during day and evening was just to much. This on top of bins being emptied mid night waking us every night was just awlful. The beds were very uncomfortable and the pillows were unusable. The pool on the roof is only 40cm deep however it is pretty up there however again very noisy. There is a spa which is ok, however cost an extra €20 euros for 2 hours on top of room, unfortuantly they allowed a large group of males in there who were very noisy and no cleaning was done well we were in there.

We needed some.peace so actually brought day passes to another hotel to use thier facilities and have some peace by a pool.

Breakfast was always cold which was a shame as if warm would have passed as ok. The lack of milk, and little basic coffee and tea in the rooms was below standard for a 4 star hotel.

The staff were friendly.

Overall it would pass as an ok stay if you dont mind noise and lack of facilities. I have been to ibiza many times and was underwhelmed by this new hotel which cost more than the surrounding places and charge a €250 euros per room deposit.

2026-05-17 • via Tripadvisor
L
lianne • solo_traveller • gb
5
Not great, noisy and basic
Pros:

The staff were very pleasent

Cons:

The noise was to much, it is not soundproofed at all. The emptying of the bins at early hours was horrendous. Noise from other guest was continous, some were very rude. The roof top pool is only 40cm deep which is impossible to swim, they do have a spa which is €20 euros, however they allowed a large group of young men in there at the same time who were so loud ruining the experience for others, additionally no staff cleaned the surroundings of the spa area so there was lots of dirty towels and slippers everywhere.

The pillows were awful so uncomfortable and the beds were very soft with the rooms being very basic, rea and coffeeoccasionally but more suited to a hostel.

Unfortuantly the breakfast was always cold and basic and not what I expected.

2026-05-17 • via Nuitee
N
Natasha • solo_traveller • gb
7
2026-05-16 • via Nuitee
C
Cornelia • solo_traveller • at
10
Wir kommen wieder!
Pros:

Das Personal war sehr nett. Das Essen und das Frühstück war perfekt. Die Poolbar ist auch sehr hübsch. Obwohl der Pool nur 40cm tief ist war es eine tolle Abkühlung. Sehr bequeme Liegen und tolle Trinks.
Die Zimmer sind sehr hübsch. Und die Betten sehr bequem.
Die Lage ist Perfekt. Alles in der Nähe: Restaurant, Shops, Meer, Altstadt, öffentlicher Parkplatz.

Cons:

Die Zimmertüren sind sehr schwer und fallen extrem laut wieder zu. Leider hört man auch sehr laut die Partygäste die mitten in der Nacht nachhause kommen, wenn man einen leichten Schlaf hat.

2026-05-15 • via Nuitee
E
ELENA FLORINA • solo_traveller • es
9
Pros:

El personal de recepción super,las chicas del restaurante igual,la chica de spa súper bien

2026-05-14 • via Nuitee
J
James • couple • gb
10
2026-05-13 • via Nuitee
C
Claire • couple • gb
10
2026-05-13 • via Nuitee
C
coraline • family_with_children • fr
8
Bel hôtel, personnel accueillant, parfum
Pros:

Le personnel accueillant, le style & la déco originale et la propreté.

Cons:

L'odeur de parfum "chimique" assez forte (canapé, draps, serviettes..) Quand on y est sensible c'est contraignant.

2026-05-10 • via Nuitee
L
Luca • solo_traveller • ch
6
2026-05-09 • via Nuitee
N
Nicoline • family_with_children • nl
9
We hebben het geweldig gehad en gaan zeker weer een keer terug naar dit hotel.
Pros:

Personeel was erg aardig en behulpzaam. Ruime kamers met fijne bedden. Goed ontbijt! Op de rooftop kan je heerlijk liggen aan het zwembad.

Cons:

Aan de overkant van het hotel ligt een speelplaats. Dat zorgde voor enig geluidsoverlast.

2026-05-07 • via Nuitee
T
Tessa • family_with_children • nl
9
Super mooi hotel, goede locatie, super aardig personeel
Pros:

De grootte van de kamers, het zwembad met het mooie dakterras en het personeel. We verbleven samen met onze baby van 5 maanden en het personeel was extreem behulpzaam en aardig.

Cons:

De airco deed het niet zo goed, al was dit nog niet echt een groot probleem omdat we in april in het hotel verbleven. Het ontbijt was basic, maar prima voor ons omdat we met de kleine er niet altijd op uit konden.

2026-05-06 • via Nuitee
M
Michelle • family_with_children • gb
8
I would stay again
Pros:

Never had breakfast

Cons:

Room was small and we had to pay extra for a sofa bed

2026-05-06 • via Nuitee
C
Camille • family_with_children • fr
10
2026-05-06 • via Nuitee