IXORA Hotel & Spa Snowdonia

Hotels
8.5 (2613 reviews)
Conway Road , Conwy , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2613 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
Asha family_with_children gb
8
Overall though it was a fantastic stay. The restaurant staff were incredibly helpful.
Pros:

The location and the staff

Cons:

The extra vibes - sofa bed was uncomfortable. The springs could be felt. At the least a mattress topper should be used. Also didn’t like the split bathroom.
The tables in the restaurant need to be more stable and staff shouldn’t have to fix them every evening. I splilt coke because I didn’t notice that the table was unstable. The waiter whose name I forget was really helpful but shouldn’t need to have to do this all the time.

2026-07-25 via Nuitee
A
Asha family_with_children gb
8
2026-07-25 via Nuitee
J
Jeff solo_traveller gb
10
2026-07-25 via Nuitee
J
Jay couple gb
9
Pros:

Nice spa facilities, comfortable room

Cons:

Staff didn’t seem that friendly during check in. We stood there for almost 5 minutes without any acknowledgment.

2026-07-25 via Nuitee
O
Ollier solo_traveller gb
10
2026-07-25 via Nuitee
L
Lita solo_traveller gb
10
Pros:

Everything was perfect. Breakfast was soo amazing especially the waffle maker. And the staff is so great.

2026-07-25 via Nuitee
O
Owen couple gb
8
2026-07-25 via Nuitee
D
Daniela solo_traveller gb
5
Staff was very nice
Pros:

Staff at the reception was very nice and helpful.
Modern hotel, corporate style.
Hotel is out of the way and we liked that.

Cons:

Before going to Ixora, we just returned from Milan. Ixora has got a lot of work to do to get to the 4 stars standards we have seen around the world.

2026-07-25 via Nuitee
S
Stuart family_with_children gb
10
Spot on
Pros:

Location very convenient for mountains.
Fun things to do at visitor centre.
Excellent car charging (remember a cable!)

Cons:

N/A

2026-07-25 via Nuitee
T
Trisha family_with_children gb
10
2026-07-24 via Nuitee
R
Radwan extended_group gb
7
Reception staff great. However food service was bad outside. We end up cleaning the table and overall bad service. The r
Pros:

Air conditioning rooms

Cons:

The window are not sound proof. We were kept awake until the noise heavy music came down.

2026-07-24 via Nuitee
N
Nikola couple gb
9
Ideal for a hiking spot
Pros:

Very clean, staff polite and friendly

Cons:

The flat screen tv had no internet or app connection as the screen mirroring was blocked and no HDMI cable provided.

2026-07-24 via Nuitee
N
Nicola extended_group gb
7
Pros:

Lovely quiet relaxing stay

2026-07-24 via Nuitee
T
timothy extended_group gb
10
2026-07-23 via Nuitee
A
Alex solo_traveller gb
6
Expensive, but luckily the sun came out allowing us to make the most of the outside experience.
Pros:

The staff were extremely friendly, polite and helpful.

Cons:

I didn't like having to pay extra to use the spa facilities. You apply filters on booking.com only to then discover after you've booked that to actually use the facilities at the hotel costs another £60 in total. I appreciate treatments will always cost more.

2026-07-23 via Nuitee
N
Nicole couple gb
7
Great rooms and facilities but would give the restaurant a miss
Pros:

We go to this hotel every year it’s perfect for snowdon, very lovely rooms and spa facilities.

Cons:

The food in the restaurant seems to have gone down hill , the pizza wasn’t great and the chicken /
Pasta tasted like a watery microwave meal we also waited over an hour for one pizza and a pasta.

2026-07-23 via Nuitee
P
Paul solo_traveller gb
10
See you again next year !
Pros:

Clean new great location and the food was excellent

2026-07-23 via Nuitee
J
Jess solo_traveller gb
9
Fantastic stay, will be returning.
Pros:

Spa was lovely, it was busy but not too crowded. The staff were wonderful and very helpful. The food at the restaurant was fabulous. I loved the layout and decor of the hotel, and our room was perfect. We will definitely be back.

Cons:

Nothing, we were very happy with our stay.

2026-07-23 via Nuitee
D
David family_with_children au
8
Pros:

Great location. The spa was worth the visit.

Cons:

The hotel was great. It is a shame the adventure facilities nearby were in some cases in disrepair. Would have made a better family location if these facilities were in better condition.

2026-07-23 via Nuitee
P
Paul family_with_children gb
8
2026-07-22 via Nuitee