IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2413 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2413 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Janice solo_traveller gb
9
2026-05-16 via Nuitee
A
Aleksandra Monika solo_traveller gb
8
2026-05-16 via Nuitee
M
Megan couple gb
9
Lovely staff, great spa, spacious room - will be back!
Pros:

Just lovely

Cons:

Would have preferred a different view

2026-05-15 via Nuitee
C
Claire couple gb
9
Comfortable and enjoyable
Pros:

Very nice restaurant and very comfortable bed.

2026-05-14 via Nuitee
S
Sammy-Jo couple gb
7
Overall we had a lovely time, it was just a shame about the bed and noose from the car park waking us. Breakfast was lov
Pros:

Clean, friendly, lovely atmosphere

Cons:

Bed wasn’t comfortable at all - sprung mattress was quite creaky, room located on the 1st floor corner by the car park and we were woken up around 1am by someone revving their car and playing music.

2026-05-14 via Nuitee
S
Saperia solo_traveller gb
9
2026-05-14 via Nuitee
R
Richard couple gb
8
Hotel/room as expected. Food much better than expected. Spa (outside) didn’t quite hit the spot.
Pros:

Breakfast was decent with reasonable selection. Hot breakfast best when cooked to order, rather than buffet.
Evening meals were excellent - exceeded our expectations- we would recommend the chef’s hand made steak & mushroom pie and the madras’s curry especially.

Cons:

The outdoor hot tub wasn’t working well - only 3 out of eight jets functioning properly and the temperature wasn’t quite hot enough.
The outside barrel sauna was also not up to a decent sauna temperature (The inside spa facilities were all great)

2026-05-13 via Nuitee
R
Rachael solo_traveller gb
10
Pros:

Spotlessly clean
Huge and comfortable bed
Great sized room
Shampoo/conditioner included
Spacious fridge
Perfect breakfast - made to order so nothing was cold
Stunning spa facilities, incredible value for money
All the staff were lovely
Huge menu for evening meals, fish and chips was excellent
Ample parking

Cons:

N/A - there is nothing at all I'd change

2026-05-12 via Nuitee
E
Edilí couple us
9
2026-05-12 via Nuitee
D
Dion solo_traveller nl
7
Pros:

Good location, very good food. Breakfast was OK.

Cons:

Room hygiene was poor. The windows in all of the rooms cannot open due to a design choice. The AC is not working correctly so as a consequence there is mold in most of the rooms. We switched rooms after 1 night. The second room was a little better, but still had mold. The first room was very hot and due to no window openings we could not cool it down. Second room was better. Beds were not really comfortable (you can feel the springs). Staff is OK, but no great experience overall.

2026-05-12 via Nuitee
S
Susan solo_traveller gb
10
2026-05-12 via Nuitee
J
Jimmy couple gb
10
What a find! A real treat from start to finish. Will definitely go back
Pros:

Beautiful, resteraunt and staff were incredible

2026-05-12 via Nuitee
K
Katherine family_with_children gb
9
2026-05-11 via Nuitee
L
Louise couple gb
10
Lovely hotel, beautiful location!
Pros:

The staff went above and anyone’s to make us feel comfortable, especially Cara on reception! It was clean, modern and well located!

Cons:

The bar took a while to serve drinks

2026-05-10 via Nuitee
D
Danielle couple gb
10
A lovely hotel with comfortable rooms, excellent food, friendly staff and beautiful views
Pros:

Bedroom was spacious, clean and looked new, with a super comfy bed and pillows and everything you need for a comfortable stay. Quiet at night, only the odd guest passing talking loudly. The restaurant food was excellent. The spa was great, not too many people. Reception staff were welcoming and friendly especially the woman working on Saturday, I wish I could remember her name - she was lovely. Gorgeous view and free car parking also a bonus.

Cons:

Nothing really, would highly recommend

2026-05-10 via Nuitee
E
ella couple gb
10
2026-05-10 via Nuitee
H
Heidy solo_traveller gb
10
Excellent 💜
Pros:

I had my wedding reception there and booked several rooms for my family to stay. It was just perfect and James and Millie (Ixora's event coordinators) knock it out of the part! Rooms are clean and moderns, lots of space. Customer service is top-tier, and food at our wedding dinner was delicious. 10/10.

Cons:

Everything was perfect, no complaints at all.

2026-05-10 via Nuitee
I
Isabel couple gb
10
2026-05-10 via Nuitee
M
Mary couple gb
10
This was a wonderful way to spend our 38th Wedding Anniversary and we will definitely return.
Pros:

Very modern inside. We loved the design of the bedroom and the furniture.

Cons:

This isn’t applicable. We liked everything!

2026-05-08 via Nuitee
P
Parvez solo_traveller in
9
2026-05-08 via Nuitee