IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2197 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2197 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
E
Emma couple gb
10
2026-03-07 via Nuitee
C
Clare couple gb
10
2026-03-07 via Nuitee
H
Helen couple gb
7
2026-03-07 via Nuitee
L
Laura couple gb
10
2026-03-06 via Nuitee
J
Janet couple gb
9
Pros:

The spa was great

2026-03-06 via Nuitee
L
Lisa couple gb
9
2026-03-06 via Nuitee
M
Michael couple gb
9
2026-03-04 via Nuitee
D
Derydd couple gb
10
Lovely location. Relaxing and the spa was incredible. Will book again when traveling that way.
Pros:

Lovely location. Relaxing and the spa was incredible.

2026-03-04 via Nuitee
W
Willis couple gb
5
Honest review - Spa very small not worth the extra money - hotel nothing extravagant
Pros:

The breakfast was nice and the only member of staff that stood out was the chef topping up the Buffett.

Cons:

Upon booking I had to ring several times to book the spa something that another customer mentioned at reception too, we were disappointed that this is an extra cost as the rooms are rather expensive for what they are and really the spa should be included. The spa was not at all worth the £60 extra for two people we never had the chance to sit in the outdoor infinity pool as it was too crowded, the changing rooms were very untidy with used flip flops towels and robes everywhere maybe the 5-7pm slot wasn’t the best time. We paid for a two hour a lot and stayed almost 45mins because we were so disheartened and came to relax but it was anything but. I’m really disappointed with the spa and the cost it did deflate our break here, the steps to the indoor pool had a dangerous trim loose an accident waiting to happen. There is no swimwear dryers this is a massive down side.

The room was nice and ok - I was disappointed with the glass sliding doors as they were smeared with hands prints and clearly hadn’t been cleaned prior to our arrival. The view out of our room was appalling the overflow carpark and bins. The room was not anything special the mattress was so hard, there is no opening windows to let in fresh air, the air conditioning was not that cold so it was a stuffy night sleep. The rooms aren’t that sound proofed we got woken by sockets been messed with from the adjoining room and then a lot of loud disturbance.

We were very deflated from what was supposed to be a relaxing stay away and really we would have got probably as equal or more from a travelodge.

The appearance of the hotel is very industrial not as nice in the flesh as on the photos, and just feels like your in the middle of an industrial estate.


Overall not the worst experience but certainly not the best for the money spent for one night.

2026-03-03 via Nuitee
A
Anastasia extended_group gb
10
An unforgettable stay in a wonderful place.
2026-03-02 via Nuitee
G
Georgie-May extended_group gb
8
2026-03-02 via Nuitee
B
Beth extended_group gb
9
2026-03-02 via Nuitee
B
Ben couple gb
10
Absolutely sublime. Would recommend to anyone and we will be returning
Pros:

Couldn’t fault it in anyway

Cons:

Nothing at all.

2026-03-02 via Nuitee
L
Lucinda family_with_children gb
10
Beautiful hotel, friendly staff and amazing food
Pros:

Beautiful locations, great parking, staff were extremely friendly. Food was beautiful

Cons:

Bed was abit too solid, mattress could have been softer

2026-03-02 via Nuitee
Y
yolanda couple gb
4
Rip off
Pros:

The lobby and restaurant was nice.

Cons:

Stayed in a twin room for two nights with a friend. It cost over £250 no breakfast included and you could not even use the pool in that price. The twin room did not have a bathroom only a shower cubicle and a toilet cubicle making it really awkward using the toilet as you could hear everything. The sink was in the bedroom. There was a privacy screen which only covered half the room so it was pointless. On the second night I was unable to log into the WiFi. Quoting I had too many uses. There was no signal so I could not call or contact my family.

2026-03-01 via Nuitee
M
Michelle extended_group gb
9
2026-03-01 via Nuitee
C
Charlotte couple gb
10
2026-03-01 via Nuitee
D
David couple gb
8
2026-03-01 via Nuitee
V
Vikki solo_traveller gb
10
2026-02-28 via Nuitee
L
Lin family_with_children gb
4
2026-02-28 via Nuitee