IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2242 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2242 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
K
Kike couple gb
10
Absolutely fantastic
Pros:

We loved the serene atmosphere, the interior of the hotel itself is so beautiful, the breakfast and dinner were fantastic.
Staff were so kind, Cara especially, she was friendly, so lovely, kind, courteous, explained everything to us, shared ideas about activities with us. She’s a super staff.
Millie handled our dinner and was lovely as well, explained the different dishes to us, took our preferences, we enjoyed the meal

Overall it was a fantastic experience, well worth the money
Hope to come back again. Worth every penny

Cons:

NA

2026-03-28 via Nuitee
D
Dawn extended_group gb
8
2026-03-28 via Nuitee
C
Christina extended_group gb
8
Lovely stay
Pros:

Beautiful hotel, clean and spacious, lovely staff. Spa was lovely but extremely busy!

Cons:

The open plan bathroom in the hotel room can be awkward when sharing with friends!

2026-03-28 via Nuitee
D
Darren Witte couple gb
10
Solo trip to Yr Wyffda. Fantastic staff and surroundings
Pros:

The staff were exceptional, very helpful and attentive from the second I walked through the door. The spa was great for what I needed after a solo trip to the summit of Yr Wyffda on my mountain bike. Sauna, steam room, jacuzzi and absolute tranquility nestled in the valley. The restaurant was quality and served up a healthy feed over my 2 night stay.

Cons:

There wasn't anything to dislike about the experience. Will definitely return.

2026-03-28 via Nuitee
W
Walker extended_group gb
10
Pros:

Location, staff,rooms and cleanliness.

Cons:

N/a

2026-03-28 via Nuitee
J
James family_with_children gb
8
Good location and decent price.
Pros:

Good location. Staff were excellent !

Cons:

Could have had a food menu in the room and a guide of where to go locally.

2026-03-28 via Nuitee
Y
Yvonne solo_traveller gb
10
Pros:

The staff in all departments are exceptionally friendly, helpful and professional. They went out of their way to make my solo birthday trip a pleasure. What a team. This is modern stylish hotel with a laid back, welcoming vibe. The rooms are spotless with great views, ambient lighting options and large tvs. There is a small shop on site for snacks and toiletries and the spa has very good facilities in a stunning location. Would definitely recommend.

Cons:

N/a

2026-03-27 via Nuitee
L
leigh couple gb
8
Pros:

Overall it was fantastic, good room, lovely spa and the food was excellent

Cons:

We had to wait almost an hour for our room

2026-03-25 via Nuitee
C
Chow Gar solo_traveller gb
10
Pros:

The cleanliness was even better than 5 star hotels I've stayed in and the premises were very well maintained. Absolutely nothing looked worn out or broken.

The staff were extremely pleasant and made guests feel very welcome.

The food was exceptional in the restaurant and even though they were at full guest capacity, our food was served within 15 minutes of ordering.

This hotel really delivered more than I expected. I believe it should be rated as a 5 star hotel rather than 4.

2026-03-24 via Nuitee
S
Susan couple gb
9
Extremely comfortable clean friendly professional
Pros:

Décor, clean, staff, design, amenities

Cons:

Food quality to improve and menu to improve

2026-03-24 via Nuitee
C
Connor solo_traveller gb
8
2026-03-24 via Nuitee
P
Parvathi family_with_children gb
8
Good hotel!
Pros:

Location and rooms were great! Well set up and the staff were extremely helpful!

Cons:

Nothing in particular.

2026-03-23 via Nuitee
N
Niamh couple gb
9
2026-03-23 via Nuitee
J
Joanne couple gb
4
Could have been a great stay, but was tainted by shower issues.
Pros:

The location was fantastic for the places we wanted to visit

Cons:

Our shower didn’t work correctly, when used it flooded our hotel room, when then wet the rug in the bathroom leading to it smelling fusty, we reported this to the hotel our first morning they said it would be fixed, it wasn’t the cleaners just cleaned up the wet, on the second morning we wanted to enjoy the shower without worrying about flooding the place, so we looked to try and fix it ourselves we pulled out the filter and it was completely clogged with hair and mold.. something which would have been quick and easy for the hotel staff to fix.

The breakfast on the first day was nice, but the second day was cold and seemed to have been reheated from the day before.

2026-03-23 via Nuitee
M
Michael couple gb
9
Pros:

My wife and I booked treatment with a hot stone massage which was fantastic. Ok selection of breakfast. Spa facilities excellent

Cons:

Didnt make a huge difference to the stay but our room was not ready when we arrived at 3.20, although checking in time was supposed to be from 3pm onwards. We had to wait approx 15 mins to go to our room

2026-03-23 via Nuitee
C
Ceri couple gb
8
2026-03-23 via Nuitee
H
Hester couple gb
10
Spot on
Pros:

Lovely, warm welcome. Immaculate, modern room. Great spot.

2026-03-22 via Nuitee
R
Rav couple gb
10
Excellent location and lovley hotel
Pros:

Beautiful location, clean hotel. Friendly staff. Great food and drink.

Cons:

Parking was full

2026-03-22 via Nuitee
L
Laukward couple gb
7
2026-03-22 via Nuitee
G
George couple gb
10
2026-03-20 via Nuitee