IXORA Hotel & Spa Snowdonia

Hotels
•
Hilton Garden Inn
8.5 (2449 reviews)
Conway Road , Conwy , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2449 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
K
Kwaku • solo_traveller • gb
10
2026-05-30 • via Nuitee
R
Ryan • solo_traveller • gb
8
Pros:

Location and modern feel to the hotel

Cons:

Felt small and limited compared to what I expected

2026-05-30 • via Nuitee
N
nimrod • solo_traveller • gb
6
2026-05-30 • via Nuitee
H
Herb • solo_traveller • gb
1
Pros:

I've made a complaint, racist and unfriendly

Cons:

Nothing

2026-05-29 • via Nuitee
C
clare • family_with_children • gb
6
Good but a little disappointing because it wasn’t what I thought it was going to be when I booked it
Pros:

The food was great and staff were very good

Cons:

I was surprised when I found out the hydro pool and spa facilities weren’t available for children as I would of like to use the facilities and as I am a single parent I would have had to leave my children to attend.

2026-05-29 • via Nuitee
V
Veronika • family_with_children • gb
8
Excellent value for the money, great area & location, perfect for families with children
Pros:

Location, rooms, interior

Cons:

Breakfast could have been a bit nicer. Super plain and a bit boring

2026-05-29 • via Nuitee
L
Louise • couple • gb
10
2026-05-28 • via Nuitee
I
Iacob • solo_traveller • gb
10
2026-05-28 • via Nuitee
S
sophie • couple • au
10
2026-05-28 • via Nuitee
M
michelle • extended_group • gb
9
Would definitely stay again
Pros:

Location, rooms, bar area

Cons:

The bathroom of have been cleaner

2026-05-28 • via Nuitee
J
Jody • family_with_children • gb
8
Ideal location. Modern, clean well cared for hotel
Pros:

Location is great for exploring and adventuring. The staff were helpful. Food was ok and reasonably priced.

Cons:

I thought it was expensive. £234 for one night b&b for myself and 2 children.

2026-05-27 • via Nuitee
J
Joe • extended_group • gb
10
Lovely spot in the middle of nowhere
Pros:

Had everything we needed on site, bar, restaurant, spa and a little shop, loved the outdoor seating to enjoy a couple drinks in the sun, food at the restaurant was very tasty indeed and not too expensive

Cons:

The selection on the tap was not the greatest, staff could do with learning how to pour a pint of Guinness, also was harassed by an absolute weirdo called Herbert during our trip a member of staff did step in to get him to leave us alone, but no doubt we were not the only guests who were about to kick his head in.

2026-05-27 • via Nuitee
R
Rita • couple • gb
10
2026-05-27 • via Nuitee
L
Lewis • solo_traveller • gb
1
HORRENDOUS experience! Flooded bathroom and no spa included. Terrible customer service
Pros:

Not alot to tbh. Breakfast was ok

Cons:

Terrible customer service at the spa. Booked this hotel “& spa” stay to celebrate my mums 60th. Drove 6 hours to be told you had to book the spa and pay extra thinking it was included. Instead of rudely shutting us down, there was no consideration to think of a solution somehow. Straight away, the two young women were on the defence, smirking and sarcastically saying its fully booked.

Secondly, the room I had, the bathroom kept flooding right to the edge… having to tiptoe around to use sink/toilet. Every time I had a shower, I had to go reception to have maintenance go to my room and sweep the water away. Not acceptable! They didn’t offer to change my room…

It was a trip that I spent a lot of money on, no spa especially after climbing mount snowdon, we just wanted to relax… shame really!

2026-05-26 • via Nuitee
G
Gemma • solo_traveller • gb
10
2026-05-26 • via Nuitee
E
Emanouela • couple • gb
10
2026-05-25 • via Nuitee
A
Andrew • couple • gb
10
Great hotel and great value for money would definitely stay again
Pros:

Great location in the conwy valley with stunning views . Staff were very helpful and managed to check us in early for an event we were attending . The room was much bigger than we were expecting with great facilities!

Cons:

Nothing

2026-05-25 • via Nuitee
A
Abbey • couple • gb
10
2026-05-25 • via Nuitee
J
Justyna • family_with_children • gb
3
Sadly, we left feeling very disappointed
Pros:

Very delicious food in the restaurant

Cons:

Very disappointed with our stay. There was a very loud party with music late into the evening/night directly near our room, making it impossible to rest or sleep properly. After a long journey, we expected to finally relax, but unfortunately that was not possible.

What is even more disappointing is that the hotel did not inform guests in advance about the event or potential noise disturbance. We also contacted reception regarding the issue and received no response at all.

Additionally, the beds were extremely uncomfortable, and the bedding for our child was not prepared on arrival, which caused further inconvenience.

Considering the price we paid, the overall experience was far below expectations.

2026-05-24 • via Nuitee
T
Tina • couple • gb
10
Loved it, would go back
Pros:

Beautiful setting

Cons:

Nice and clean

2026-05-24 • via Nuitee