IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2296 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2296 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
J
Justyna solo_traveller pl
10
Lovely hotel – don't forget the spa reservation.
Pros:

Great 4-star hotel! Everything from the cozy beds to the relaxing atmosphere was perfect. The service was top-notch, and the facilities exceeded my expectations. I will definitely be coming back!

Cons:

One important tip for future guests: even if you are staying at the hotel, you must book your 'Spa Hour' in advance. You cannot use the spa facilities without a prior reservation, so make sure to call ahead to avoid disappointment!

2026-04-18 via Nuitee
A
Ann solo_traveller gb
8
Very nice stay in this modern hotel.
Pros:

Modern clean hotel. Friendly staff and excellent food. Nice room but disappointing view of roof.

Cons:

We were not told our room was on the pet friendly floor at check in. Annoying to hear dogs yapping when enjoying dinner.

2026-04-18 via Nuitee
N
Norma couple gb
10
We throughly enjoyed our stay and so did our dogs we will definitely visit again thank you .
Pros:

Modern beautiful hotel , polite pleasant staff , well cooked presented food , spa facilities very nice , hotel room modern and clean with excellent shower and appliances.
The location is stunning with mountain view’s and a lake .

Cons:

Nothing we didn’t like.

2026-04-18 via Nuitee
J
Julie couple gb
10
2026-04-17 via Nuitee
J
Johny couple gb
8
A well presented hotel with great facilities.
Pros:

Spacious room which was clean and modern.

Communal areas were ample and spacious

Spa facilities were excellent.

Parking was easy

It was quiet in the room, couldn’t hear other guests.

Food was good.

Cons:

The TV unit was wonky on the wall.

Could not connect my phone to the TV- or watch Netflix on said TV.

Issues with people using their mobile phones in the Spa facilities making them less relaxing.

Dogs allowed in the dining area was not hygienic or off putting when they barked.

2026-04-16 via Nuitee
C
Covali family_with_children gb
10
Formidabil ! Recomand cu mare încredere!
Pros:

Totul a fost foarte bine, personalul foarte amabil , în special fata de la recepție, am rămas foarte mulțumiți .

2026-04-16 via Nuitee
K
Kerryanne couple gb
8
Lovely hotel
Pros:

I enjoyed the spa so much. All of the staff were friendly. And the room was spacious and comfortable. The restaurant was amazing and food was delicious.

Cons:

The hotel was in the middle of nowhere. You definitely need a car to get around.

2026-04-16 via Nuitee
R
Ravinder solo_traveller gb
10
2026-04-16 via Nuitee
H
Hayley couple gb
8
Great stay, perfect location for our trip.
Pros:

Everything was clean, easy to use and high quality

2026-04-16 via Nuitee
A
Angharad couple gb
9
Lovely stay
Pros:

The property was clean and modern! Rooms were spacious, clean and comfy! Breakfast was nice and had lots of options

Cons:

N/A

2026-04-15 via Nuitee
B
Bilal5470 couple pk
9
2026-04-15 via Nuitee
K
Kuldeep family_with_children gb
1
2026-04-14 via Nuitee
F
Frederick family_with_children gb
5
2026-04-14 via Nuitee
D
David couple gb
10
Management team extremely helpful
Pros:

Location and decor felt welcoming

Cons:

Nothing

2026-04-14 via Nuitee
R
Rajesh solo_traveller gb
10
Overall, a fantastic stay.
Pros:

Highly recommended to eat at the restaurant in the evening the food was exceptional

Cons:

I wish the breakfast was good as the dinner

2026-04-13 via Nuitee
A
Alison family_with_children gb
8
Lovely stay
Pros:

Lovely and modern
Great restaurant and bar
Helpful staff

Cons:

Room a little dusty in places
Had to request extra pillow and soap/tissues to be replenished twice before it was done

2026-04-13 via Nuitee
J
julia family_with_children gb
4
Overall,disappointing for a 4* hotel, limited breakfast options,facilities did not meet expectations
Pros:

The hotel staff was fantastic really helpful and super friendly, hotel and rooms really clean.

Cons:

On the first day, we had an issue with the shower as the drain was blocked; this was only fixed the following day. Additionally, the shower in our room had a glass wall, which was not ideal as I was sharing a twin room with my teenage son, so it did not feel very family-friendly.
The property does not provide slippers or bathrobes, despite being a 4-star hotel. There were also no toothbrush caps provided, and only one complimentary bottle of water was given. We had to request additional hangers, as there were only four in the room.
The breakfast was very basic for 4 star hotel, with limited options beyond a traditional English breakfast. The coffee machine was not working on all three mornings of our stay. There were only a few pastries available, and the bread selection was limited to white toast. There was also a very small selection of cold cuts and cheese, and no fresh fruit, vegetables, or salad.

The wellness area, spa, and sauna are described as part of the hotel; however, in reality, they are operated by a separate company. Guests must make a separate booking, and my 16-year-old son was not allowed to use these facilities. Additionally, the spa closes quite early, at 16:00.

The gym is really small - one room. In the event of bad weather, there is very little to do apart from staying in your room or sitting by the bar.
We checked out one day earlier, due to all stated above.

2026-04-13 via Nuitee
D
Dan couple gb
8
Very much enjoyed our stay , will book again
Pros:

Spa was a good surprise, staff friendly

Cons:

Dust in the room on ironing board and not enough was products ran about after first night

2026-04-13 via Nuitee
D
debbie extended_group gb
9
Pros:

All the staff were lovely, everywhere was very clean.
Food good and a excellent choice at breakfast.
Good location for visiting surrounding areas.

Cons:

Nothing not to like

2026-04-13 via Nuitee
P
Phillip couple gb
8
2026-04-13 via Nuitee