IXORA Hotel & Spa Snowdonia

Hotels
Hilton Garden Inn
8.5 (2518 reviews)
Conway Road , Conwy , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2518 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
G
Gareth Love solo_traveller gb
10
Nice hotel
Pros:

Rooms where nice and clean spa is great everyone is super freindly nice stay x

Cons:

Top floor is super windy and there's a draft and it's super loud.

2026-06-27 via Nuitee
S
Sc solo_traveller gb
10
Pros:

Beautiful location, fantastic staff and a good restaurant.
Air con throughout which made our stay as it was during the heatwave. Lovely outside facilities and a good spa with outdoor pool. Plenty of parking and electric plug in too. This was our second visit and we will be back.

2026-06-27 via Nuitee
M
Marilyn solo_traveller gb
8
2026-06-26 via Nuitee
R
Roderick couple gb
10
Best spa stay
Pros:

Great location / great staff / great food / luxury level service / great treatments - one of the best in the UK for sure

Cons:

Nothing

2026-06-26 via Nuitee
S
Simon couple gb
8
Perfect location to enjoy a well-earned break, chill out and pamper ourselves.
Pros:

Excellent location and facilities for a relaxing break away to just chill. Made the most of the on site spa facilities every day. Air conditioning was a welcome relief from the particularly hot weather during our stay. Just a short trip to visit the Great Orme at Llandudno, mooch about in Conwy and pop down to the Swallow and Fairy Falls respectively. Two very good restaurants just a few miles away at Tal-y-cafn

Cons:

Additional costs for spa facilities soon racked up when making the most of it every day. Need to allow extra £25 per head for a couple of hours.

2026-06-26 via Nuitee
S
Samantha solo_traveller gb
9
2026-06-25 via Nuitee
S
Shivani family_with_children gb
8
2026-06-25 via Nuitee
V
Vera solo_traveller de
8
Pros:

Gute Lage für Ausflüge in Snowdonia. Moderne Ausstattung, viele gratis-Parkplätze..
Restaurant im Haus.

Cons:

Die unmittelbare Umgebung. Zum Hotel gehört ein Leisure Park mit diversen Indoor-Angeboten (Kletterwand etc), aber auch einem großen Wasserbecken, in dem vermutlich Wellen zum Surfen erzeugt werden, Lagune genannt. Sieht aber nicht wirklich einladend aus und passt nicht in die schöne Berglandschaft.

2026-06-25 via Nuitee
N
Nigel solo_traveller gb
9
Pros:

Really friendly and helpful staff.
Very good restaurant.

Cons:

Beds were much too firm for our taste but were advised at checking out that if we ask in advance next time an extra quilt could be provided to act as a mattress topper.

2026-06-25 via Nuitee
M
Maximilian couple de
5
2026-06-25 via Nuitee
L
LOOPY13 solo_traveller gb
10
Pros:

Absolutely everything about this place, from the minute we walked in we were made to feel special, the atmosphere of this place is very relaxed, the interior design is absolutely stunning, the spa facilities were just perfect, food was great, we would highly recommend a stay here.

Cons:

That we only stayed for 1 night.
That the wave centre has sadly had to close fiwn.

2026-06-25 via Nuitee
J
Jan couple cz
10
2026-06-25 via Nuitee
N
Natalie family_with_children au
9
First visit of many
Pros:

Gorgeous family friendly hotel! Really friendly staff. Excellent location.

Cons:

Nothing - will be coming back.

2026-06-24 via Nuitee
C
Chahal family_with_children gb
10
2026-06-24 via Nuitee
M
Mary Grace Joy solo_traveller ph
8
Pros:

Location in Conwy was very accessible to different parts of North Wales if going by car - - we had no problem driving to Llandudno or Snowdonia at all.
Facilities including the toilets / shower rooms were clean. I liked the way the room was set up in that the toilet was separate from the showers as it allowed two people to use the facilities without competition.
Room service and cleaning provided daily and discreetly. Our rooms were always clean.
Dinner has good portions and was excellent. Kudos to the chef.
Overall, had a lovely stay in the hotel.

Cons:

1. water pressure was weak in the shower room (both on the overhead and the shower head) - - might benefit from maintenance.
2. tissue paper (toilet) were very thin and low quality
3. air conditioning was not cool enough (especially in this weather) - - might benefit from maintenance.
4. while water bottles were provided on the first day, were not replenished when it ran out.
5. towels were not replenished even during room service but just hung to dry.
6. shower rooms can get slippery - - I would suggest providing non-slip mats in the future to prevent mishaps.

2026-06-23 via Nuitee
K
Kristina solo_traveller gb
10
Short weekend break in Wales
Pros:

Absolutely enjoyed every minute of our stay. Check‑in was smooth, and the friendly lady at the front desk gave us great information about the area and recommended spots to visit. The rooms were spacious, spotless, and the bed was incredibly comfortable.We were also glad we booked dinner at the restaurant — it gets very busy in the evenings, and now we know why. The whole experience was faultless. We would definitely stay again. Thank you!

2026-06-23 via Nuitee
T
Tasmina couple gb
8
2026-06-23 via Nuitee
S
Sophie-marie couple gb
10
2026-06-23 via Nuitee
M
michael couple gb
8
Full marks for clean comfy hotel
Pros:

The rooms were exceptionally clean and beds comfortable. Tea and coffee making were available, soap and hand cream were nice / toilets and shower very clean. Reception staff were particularly helpful.

Cons:

Was a little disappointed re location as it was situated next to I think a water treatment plant put on the whole it was okay
our room looked partially on to a wooded area but also a car park. Had dinner there on the evening after some discussion with the gentleman in the restaurant, I asked if I could, swap seabass for salmon said that wouldn’t be a problem. But when it came, it was the seabass not the salmon advise the waitress who said the seabass was very nice and seemed reluctant to change itso I’ve knocked points off for that and for its location but if you don’t mind either of these things I put it up to 9.

2026-06-22 via Nuitee
M
Mark couple au
9
2026-06-22 via Nuitee