IXORA Hotel & Spa Snowdonia

Hotels
8.5 (2674 reviews)
Conway Road , Conwy , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Comfort issues with beds
Limited breakfast selection

Categories

Cleanliness
8.14
Overall the cleanliness was satisfactory, but some reviews mentioned rooms being overly hot.
Service
9.11
Staff were frequently mentioned as friendly and helpful.
Location
8.65
The hotel is well-located near hiking trails with some comments about being a bit isolated.
Room Quality
7.6
Rooms had some comfort issues like poor soundproofing and no complimentary slippers.
Amenities
8.63
Amenities like the spa and outdoor pool received positive remarks.
Value for Money
8.59
Generally seen as good value for the quality provided.
Food and Beverage
8.64
Food quality received high praise, though breakfast selection was not extensive.
Overall Experience
8.61
Most reviews expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at Hilton Garden Inn Snowdonia with air-conditioned rooms, free WiFi, and modern amenities like flat-screen TVs and safety deposit boxes.

Fitness and Relaxation
Stay active in our fitness centre, explore the beautiful garden and terrace, then unwind in our on-site restaurant and bar.

Convenient Facilities
From 24-hour front desk service to bike rentals for outdoor adventures, our hotel offers everything you need for a seamless stay.

Book your stay at Hilton Garden Inn Snowdonia now for a perfect blend of luxury and convenience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2674 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Sam • couple • gb
10
2026-10-31 • via Nuitee
D
Dominika • extended_group • gb
6
Pros:

Location and stuff nice

Cons:

Bed was very uncomfortable and shower gell bottle was empty

2026-10-31 • via Nuitee
S
Skye • couple • gb
10
2026-10-31 • via Nuitee
S
Suay Sevinc • couple • gb
10
2026-10-31 • via Nuitee
N
Nurul • family_with_children • gb
10
Perfect stay!
Pros:

Spacious and clean room
Also the staff (not sure her name) was very warm and friendly. She was also very helpful!

2026-10-31 • via Nuitee
A
Amanda • couple • gb
8
A nice stay for a short break.
Pros:

Modern, relaxed and spacious. Staff great. Breakfast good and restaurant meals good overall if a little basic but catering for all. Well located for a range of different attractions, exactly what we needed. Bed comfortable and big. Dog friendly with a dog bed in the room.

Cons:

No housekeeping in the 3 days we were there. Very little info in the room about facilities and general hotel info. Mould in shower - needs a good scrub and bleach. 50£ for the dog to stay 3 nights - a little much when no cleaning. No showergel or handwash in the dispensers. Food could be a little more exciting- a plain salad was 12£ meant to be mango on there but none. However it was fresh and quick. I would stay again as location is good and room was fab.

2026-10-31 • via Nuitee
B
bonnie • couple • gb
10
Pros:

Lovely location,clean rooms and great restaurant

2026-10-31 • via Nuitee
A
Astridah • couple • gb
8
Thanks to Brenda the therapist at the spa and the young lady (who served us dinner on the 2 night
Pros:

The meals were good

Cons:

We booked 2 rooms we expected to be be nearby but the rooms were far apart
2) when I booked dinner on 26th I informed them one of my colleagues was celebrating a birthday and they forgot her birthday treat (brownie)

2026-10-31 • via Nuitee
A
Alex • couple • gb
10
Pros:

The whole experience. Very recommended

Cons:

N/A

2026-10-31 • via Nuitee
C
chloe • couple • gb
9
amazing thanks!
Pros:

Food was great, staff great, great location and price

Cons:

room very warm

2026-10-30 • via Nuitee
L
Louisa • couple • gb
10
2026-10-30 • via Nuitee
A
Aaron • couple • gb
10
2026-10-30 • via Nuitee
R
Ryan • couple • gb
8
2026-10-30 • via Nuitee
K
Kinjal • family_with_children • gb
10
2026-10-29 • via Nuitee
A
Amy • couple • gb
6
Pros:

Nice spa, fairly modern hotel and nice communal areas.

Cons:

The bed in our room was hard and springy which wasn't very comfortable. We had to ask for coat hangers as only one in the room when we arrived and the bedding wasn't changed (day 2) when we accidently spilt some coffee on the quilt.

2026-10-29 • via Nuitee
M
Megan • couple • gb
7
A nice spa hotel, more suited for resting tired feet! It’s ok and would visit for a short stay only if in the area again
Pros:

Easy access to bar, restaurant and spa. Friendly staff willing to help and answer questions. Room was comfortable, well stocked and cleaned daily. Beds were comfy, shower really nice and quality of items good. Lovely SMEG appliances in bedroom. Hairdryer and ironing board available but didn’t need. Bar offered lots of drinks and were tasty, we had a great cocktail. The spa was lovely! Much smaller than we imagined but the hot tubs were great and facilities calming. We loved you could take drinks in to the spa. We booked the muscle melt and it was amazing. Everyone was friendly and easy to access everything we’d need. Breakfast was ok - more variety needed to elevate it. Lunch food was gorgeous, recommend any soups and the chicken wrap.

Cons:

Disruption of works from building across the way woke us up in the morning. The windows don’t open but there were temperature controls in the room. We booked a “valley view” but it’s not worth it (save your money and book another view). Sadly the building work and adventure building ruin the scenic view. Despite making a note of the stay being for our honeymoon there was a missing touch from the customer service to acknowledge this. The restaurant team on the first evening did give us two complimentary drinks which was appreciated but a congratulatory welcome from reading our booking notes would’ve been lovely service, worth noting for future guests to make them feel special. The coffee was awful! We ended up popping out each morning to get coffee from local towns instead. Brown, potentially mud stains, on sofa in room. Breakfast offer needs expanding, consider adding a variety of fruits, pancakes/waffles and improving coffee machine for a higher quality offer. Sadly overall not worth the costly price we paid in our experience of other hotels.

2026-10-29 • via Nuitee
S
Susan • family_with_children • gb
10
Pros:

location was perfect, hills and mountains are around the area, the peace I felt was incredible. Staff very polite and helpful ad the breakfast 10/10

Cons:

I love everything

2026-10-29 • via Nuitee
S
safina • solo_traveller • gb
10
Pros:

Absolutely amazing- just wish I had more time to enjoy the facilities. A lovely place with great views, lovely breakfast.
A must in Wales

2026-10-28 • via Nuitee
C
Catherine • extended_group • gb
9
2026-10-28 • via Nuitee
A
Ahmad • couple • gb
10
2026-10-28 • via Nuitee