Holiday Inn Express & Suites - Louisville N - Jeffersonville by IHG

Hotels
•
Holiday Inn Express
8.8 (355 reviews)
1635 Veterans Parkway , Jeffersonville , US
+1 812-920-3918

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly, helpful staff (front desk and breakfast attendants)
Good/comfortable beds and mattresses
Convenient, safe location near restaurants and interstate
Good breakfast options
Easy parking and elevator/AC available
Generally good value/price
Quiet, comfortable rooms for many guests
Cons:
Occasional cleanliness problems (dirty mini-fridge, filthy shower door jams/grout, dusty cobwebs)
Isolated pest/dust-mite/contact-dermatitis concern reported
Weak shower pressure and some maintenance issues (fan, shower door jams)
Pull-out couch mattress is sprung/uncomfortable
Flat pillows reported by some guests
Breakfast limited/restocked near closing time for some
Operational issues for a few guests (booking/refund difficulties, locked room cards)
Poor coffee machine and an isolated dining-area spill

Categories

Cleanliness
7.4
Mixed signals: many guests explicitly call rooms 'clean' or 'spotless', but there are recurring cleanliness issues (dirty/broken mini-fridge, filthy shower door jams/grout, dusty cobwebs, a report of contact-dermatitis-related dust mites and a guest who felt the property 'just seemed dirty').
Service
9.5
Strong positive mentions: front desk/staff repeatedly praised as friendly and helpful; breakfast staff singled out for going above and beyond. Some isolated service problems (booking.com/phone, refund request, card-lock incident) but overall service sentiment is very positive.
Location
9.2
Multiple guests praised the convenient, safe location, easy interstate access and proximity to restaurants/points of interest; location consistently cited as a strength.
Room Quality
8.4
Rooms are frequently described as comfortable with very comfortable mattresses, but there are complaints about flat pillows, a non-working bathroom fan, weak shower pressure, and a poor pull-out mattress (springs). Overall generally good with some notable issues.
Amenities
8.6
Breakfast, elevator, AC and available parking and Wi‑Fi receive positive mentions; negatives include a broken/dirty mini-fridge in a room and a poor coffee machine. Mixed but slightly positive.
Value for Money
9
Several guests explicitly call it great value or great price and recommend the hotel for the cost; value sentiment is clearly positive.
Food and Beverage
8.9
Breakfast is frequently praised as good or excellent and staff keep it well stocked; some guests noted limited selection near closing time and isolated cleanliness issues (juice spill) or restocking concerns.
Overall Experience
9.4
Overall guest sentiment is positive with many repeat recommendations and intentions to return; isolated operational/cleanliness problems tempered an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Comfort and Convenience

Discover a seamless blend of modern comfort and convenience at Holiday Inn Express & Suites - Louisville N - Jeffersonville. Unwind in our non-smoking rooms, stay active in the fitness centre, and enjoy free WiFi throughout the property.

Relaxation and Recreation

Take a dip in the indoor pool or seek assistance from our 24-hour front desk - relaxation and recreation are just steps away.

Prime Location and Amenities

Situated near major attractions like the Muhammad Ali Center and offering a business centre and vending machines on-site, our hotel ensures a memorable stay. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 355 reviews
Cleanliness: 7.4
Service: 9.5
Location: 9.2
Room Quality: 8.4
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 9.4
S
Shyanna • couple • us
8
Pros:

Clean and comfortable

Cons:

The mini fridge in the room was very dirty and broken

2026-10-28 • via Nuitee
J
Jeffrey • extended_group • us
9
2026-10-26 • via Nuitee
B
Brown • family_with_children • us
10
Great value and great staff, would highly recommend to anyone
Pros:

Easy access and super friendly

Cons:

Everything was excellent!

2026-10-17 • via Nuitee
S
Sarah • couple • us
10
Pros:

Clean room and breakfast was excellent.

2026-10-15 • via Nuitee
B
Bianca • family_with_children • us
3
2026-10-13 • via Nuitee
E
Emily • family_with_children • us
6
The itching I'm experiencing right now is enough to make me look fit someplace else to stay.
Pros:

All of the front desk staff was great! They were all very nice.

Cons:

They're was juice on the floor in the dining room causing me to slip. (I didn't get hurt. I'm fine. )
The blanket on the bed LOOKED clean. But, after our first night there, I woke up work itchy bumps. Only on the side I slept on (I sleep on top of the blanket). I still thought it was mosquito bites from being outside. After, the 2nd night I woke up with more. Come to find out, it's contact dermatitis, as I am allergic to dust mites.
The fan didn't work in the bathroom.
The mattress on the pull out bed in the couch really need to be upgraded. It's ALL springs.

2026-09-19 • via Nuitee
K
kevin • couple • us
10
I had a great stay and will be glad to stay there again.
Pros:

Everybody from the front desk to the Cleaner of the room was great.

Cons:

The booking .com that I could not get on the phone for reservation help.

2026-09-17 • via Nuitee
C
Candace • couple • us
10
Wonderful spotless facility, great breakfast. Most comfortable mattress I have ever slept on on. Great price
Pros:

Close to my daughters house and Louisville. We had so much fun going out to eat in Jeffersonville and Louisville.

Cons:

Nothing.

2026-09-14 • via Nuitee
N
Nathan • couple • us
9
Great stay
Pros:

Easy location off the interstate for a quick stay. Lots of options around for food. Seemed very safe. We would stay again as we travel through the area.

Cons:

The breakfast options were limited due to only 40 minutes being left before it closed down. I wish they had restocked more items, but all in all, decent options for the price.

2026-09-14 • via Nuitee
H
Hunter • couple • us
10
2026-09-14 • via Nuitee
J
James • family_with_children • us
10
2026-09-06 • via Nuitee
H
Hutchins • family_with_children • us
10
2026-09-04 • via Nuitee
B
Brandie • family_with_children • us
7
Pros:

the area

Cons:

Just seemed dirty

2026-08-31 • via Nuitee
D
Deborah • solo_traveller • us
9
2026-08-13 • via Nuitee
V
Vance • couple • us
10
I would recommend to family and friends.
Pros:

It was very clean and comfortable.

Cons:

Everything was great.

2026-08-11 • via Nuitee
H
Hunter • couple • us
10
2026-08-10 • via Nuitee
R
Rosa M • extended_group • us
10
Ve nice and confort
Pros:

Staff so frienly
Clean and nice
Excelent location !

Cons:

Everything is exelent

2026-08-10 • via Nuitee
E
Edge • family_with_children • us
10
2026-07-25 • via Nuitee
J
Julie • solo_traveller • us
7
2026-07-21 • via Nuitee
D
Debbie A. • couple • us
10
We will stay here again
Pros:

Great location, easy to get to room and accommodations were great

2026-07-17 • via Nuitee