Oak Residence Hotel & Relax

Hotels
9.2 (112 reviews)
Smolyan Lakes , Smolyan , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Responsive staff
Great location
Cons:
High restaurant prices
Limited SPA hours

Categories

Cleanliness
8.65
Overall cleanliness was not specifically mentioned, but considering the positive remarks about the service and location, it's a decent standard.
Service
9.99
The staff was noted as responsive and friendly, contributing positively to the experience.
Location
9.66
Convenient location close to eco trails, which enhances the overall experience.
Room Quality
9.11
The bed was reported as comfortable; overall room quality meets expectations.
Amenities
8.64
SPA center availability is limited, which impacts the score slightly.
Value for Money
8.6
Prices for restaurant services noted as slightly high for quality, affecting perceived value.
Food and Beverage
9.15
Food quality is appreciated, though the offerings are limited, aligning with standard expectations.
Overall Experience
9.82
A generally positive stay with particular praise for the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:56

Property Description

Mountain Retreat with Traditional Cuisine
Nestled in the serene Rhodope Mountain, Oak Residence Hotel & Relax invites you to indulge in a culinary journey at our restaurant offering authentic local dishes. Unwind in our gym, kids' playroom, and relax zone, all complimentary for our guests.

Cozy Rooms with Modern Amenities
Each room features a flat-screen TV, electric kettle, and a luxurious en-suite bathroom. Upgrade to a unit with a spacious living room and a well-equipped kitchenette. Step out onto your private balcony and soak in the mountain views.

Convenient Location for Exploration
Explore the charming town of Smolyan just a short drive away, or head to Pamporovo for a day of adventure, both easily accessible from our hotel. Don't forget to visit the picturesque Smolyanski Ezera lakes nearby.

Ready to escape to the Rhodope Mountain? Book your stay at Oak Residence Hotel & Relax now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 112 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 8.64
Value for Money: 8.6
Food and Beverage: 9.15
Overall Experience: 9.82
Полина • family_with_children • bg
10
Много приятен хотел. Персонала е просто страхотен. Храната беше изключително вкусна.
2026-08-24 • via Nuitee
Моника • family_with_children • bg
9
2026-08-22 • via Nuitee
Антон • extended_group • bg
10
2026-08-21 • via Nuitee
I
Ina • family_with_children • bg
10
2026-08-21 • via Nuitee
Галина • solo_traveller • bg
10
2026-08-20 • via Nuitee
A
Avramova • solo_traveller • bg
7
Pros:

Най-много ми хареса гледката! Храната в ресторанта, също. Но, в самия апартамент няма кафемашина, няма микровълнова, няма фурна, а има абсорбатор. И самия апартамент не беше изчистен много добре, дори още първата вечер нямаше достатъчно тоалетна хартия.

2026-08-19 • via Nuitee
J
Jaklina • family_with_children • bg
9
2026-08-18 • via Nuitee
K
Kerstin • couple • de
8
2026-07-19 • via Nuitee
Y
Yoanna • couple • bg
10
2026-06-24 • via Nuitee
I
Iva • couple • bg
10
Pros:

Персоналът беше много отзивчив и приятен. Ако търсите тишина и спокойствие, хубава храна и гора за дълги разходки на метри разстояние от хотела, това е вашето място. Препоръчвам!

2026-05-06 • via Nuitee
E
Ekaterina • couple • bg
10
Pros:

Това място ми създава усещане за дом !

2026-04-30 • via Nuitee
T
Tonny • couple • bg
9
Pros:

The staff is very kind and the food is good.

2026-04-13 • via Nuitee
M
milena • family_with_children • bg
9
2026-03-16 • via Nuitee
Тина • couple • bg
7
2026-03-06 • via Nuitee
Y
Yavor • family_with_children • bg
9
2026-03-03 • via Nuitee
B
Boyan • family_with_children • bg
9
Pros:

За пореден път отсядаме в този хотел. Местоположението е отдалечено от ски писти и населени места, но природата наоколо е прекрасна. Бихме посетили отново.

Cons:

При тежък снеговалеж пътя може да се окаже трудно проходим, въпреки че беше организирано почистване от хотела.
СПА центъра работи след 15:00 часа

2026-03-01 • via Nuitee
B
Bernardin • family_with_children • bg
8
Pros:

Храната беше страхотна, вкусна и прясна. Апартамента беше голям, чист и просторен. Беше много топло и уютно.

Cons:

СПА зоната отваря чак в 15.00. Преди това е невъзможно да използваш нито басейн нито парна баня или сауна. Страшно неудобно, особено за семейства с малки деца, които нямат търпение за басейна. Храната на свободна консумация беше доста скъпа, на закуска нямаше нито един плод. Не е помислено за хората, които не ядът свинско. Нямаше никакви продукти от пилешко( шунка).

2026-02-26 • via Nuitee
P
PANAGIOTIS • couple • gr
9
2026-02-24 • via Nuitee
P
PARASKEVI • extended_group • gr
10
2026-02-24 • via Nuitee
G
grafik • family_with_children • tr
10
Pros:

Hersey cok guzeldi . Karda buz gibi havada oda hep sıcacıktı . sıcak havuz gerçekten cok sıcaktı kardan sonrası için şahane. Geri kalan imkanları da cok iyiydi yemekleri kahvaltısı herseyiyle biz memnun kaldık düşünenlere tavsiye ederim

Cons:

Yolu biraz karanlıktı ama o da cok problem olmadı

2026-02-24 • via Nuitee