Holiday Inn Fort Worth - Alliance by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (617 reviews)
11120 Moriah Drive , Keller , US
+1 682-593-7505

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms/housekeeping praised
Good/convenient location
Spacious and comfortable rooms
Nice bar and on-site amenities
Generally good price/value (when services work as expected)
Cons:
Inconsistent housekeeping (rooms not cleaned every day reported)
Breakfast quality and service issues (cold, out of items, dry eggs, incorrect charges)
Parking limited/full
Elevator outages/slow check-in and front desk confusion
Occasional room odor (bathroom drains in one room)
Instances of being charged for included/prepaid breakfast

Categories

Cleanliness
8.6
Many guests repeatedly praise cleanliness and housekeeping ("very clean", "Limpieza", "Housekeeping was wonderful"), though a few report rooms not being cleaned every day and occasional odors, so overall slightly above average.
Service
9.2
Staff is frequently described as friendly, attentive and helpful (multiple mentions of great staff, helpful night manager, Sanchez, good customer service). Some isolated service lapses (front desk confusion about rooms, one employee complaining) but overall service is a strong point.
Location
9
Location is often cited as a pro (close to many places, convenient); one minor issue with Google Maps directions, but location sentiment is strongly positive.
Room Quality
8.4
Rooms are described as spacious and generally clean; isolated negatives include an AC failure on first day (room changed), a drain odor in one room, and some worn equipment (dollies), so slightly above average.
Amenities
8.3
Amenities noted include a nice bar and an on-site church; however parking constraints, elevator outages and occasional dining availability issues temper the score.
Value for Money
8
Guests mention good location/price and reasonable value, but problems such as being billed for included breakfast, prepaid poor-quality breakfast, and parking issues reduce perceived value.
Food and Beverage
7.5
Food feedback is mixed: several guests praise fresh juices, fruit and a good breakfast, but many report cold food, dry eggs, items out of stock, and inconsistent service—giving an overall below-target score.
Overall Experience
9
Most guests report an enjoyable stay (comfortable, clean, friendly staff) with some isolated issues; overall sentiment skews positive, supporting a stronger overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Amenities
Holiday Inn - Fort Worth - Alliance offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a terrace for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi throughout the property. The on-site bar and business area add to the overall experience, catering to both leisure and business travelers.

Prime Location
Situated just 5 km from Fort Worth Alliance Airport and within close proximity to Texas Motor Speedway, Fort Worth Convention Center, and Dickies Arena, Holiday Inn - Fort Worth - Alliance provides a prime location for guests to explore the best of Fort Worth.

Book your stay at Holiday Inn - Fort Worth - Alliance, an IHG Hotel, and experience a perfect blend of comfort, convenience, and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.5
Based on 617 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
G
Greschka • extended_group • pr
10
2026-10-31 • via Nuitee
S
Sara • couple • us
10
2026-10-29 • via Nuitee
J
Jim • solo_traveller • us
8
Good stay
Pros:

Location
Excellent breakfast

Cons:

Dollies worn out

2026-10-28 • via Nuitee
J
Julimar • family_with_children • us
8
2026-10-18 • via Nuitee
R
Ruthann • couple • us
9
Pros:

I like everything about the hotel. My family and I enjoy the hotel.

Cons:

Only one elevator was working. And of course the parking. The parking lot was always full.

2026-10-18 • via Nuitee
J
Johnson • couple • us
7
It was ok
Pros:

Location was good

Cons:

Having to pay for breakfast

2026-10-17 • via Nuitee
G
GIOVANNI • couple • ve
10
Muy bien
Pros:

Todo impecable y bueno

Cons:

Las camareras No limpiaron la habitación todos los días

2026-10-17 • via Nuitee
A
Augustus • family_with_children • us
6
Pros:

Customer service

Cons:

There was a very bad order coming from the bathroom drains in room 230 the entire time of my stay

2026-10-16 • via Nuitee
S
Steve • couple • us
7
2026-10-15 • via Nuitee
S
Steve • couple • us
7
2026-10-15 • via Nuitee
J
Janet • family_with_children • us
7
Nice place to sleep
Pros:

The staff was great! Very helpful and kind!
One woman had to tell us how to get there on the phone, since the location on Google maps was incorrect.! She was so kind and patient with me!!
The cleaning was great, after they took care of a problem.
Sanchez is very kind also. nice bartender!

Cons:

Food and dining
Cold breakfast food, that should have been hot.
No one really wants to care for the food. messy, when no women around.
Says there is dinner when is none!!!!

2026-10-14 • via Nuitee
S
Steve • couple • us
10
Pros:

Great

Cons:

Everything was good.

2026-10-12 • via Nuitee
T
Teneshia • couple • us
10
2026-10-12 • via Nuitee
A
Amber • couple • us
6
Pros:

Location and price

Cons:

Check in took longer than expected and I requested a room close to the elevator for my dad who was just released from the hospital and front desk didn’t know where rooms were

2026-10-10 • via Nuitee
V
Vikraman • couple • us
1
2026-10-10 • via Nuitee
J
Jasmine • couple • us
9
2026-10-07 • via Nuitee
M
Melissa • couple • us
10
Just great over all
Pros:

Clean and it had a church in the building

2026-09-17 • via Nuitee
A
Axel • family_with_children • us
10
Pros:

Limpieza

2026-09-15 • via Nuitee
T
Teresa • couple • us
8
2026-09-14 • via Nuitee
C
Chase • family_with_children • us
10
Cons:

Nothing

2026-09-14 • via Nuitee