Four Points Flex by Sheraton Kyoto Oike

Hotels
•
Four Points Express
8.5 (2257 reviews)
661 Ogiyacho, Oshikoji-sagaru, Sakaimachi-dori, Nakagyo-ku , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location / easy access to transport
Friendly, helpful staff
Clean rooms and high perceived hygiene
Comfortable beds / some rooms have roomy bathtubs
Convenient lobby amenities (free coffee, chargers, umbrella bags)
Cons:
Rooms are often small / narrow corridors
Bathroom layout issues: small sink bowls, awkward faucet placement, shower curtain odor and drainage concerns
Insufficient towels provided for multi-night stays
Breakfast quality inconsistent; reports of chlorinated-tasting coffee/water
Possible elevator/access inconvenience to some rooms

Categories

Cleanliness
9
Multiple reviewers note cleanliness and a sense of high hygiene/clean appearance (清潔感あり, 'It was clean'), though a few minor issues (shower curtain smell) were reported.
Service
9.5
Staff repeatedly described as friendly, helpful and professional (笑顔で親切、接客が良かった); staff solved an AC issue by moving a guest rooms.
Location
9.5
Very consistent positive mentions: convenient for transport and attractions (祇園祭, close to center, 駅から近い); generally a major strength of the hotel.
Room Quality
7.5
Mixed to negative: several complaints about small rooms, narrow corridors, tight bathrooms/sinks, awkward layouts and occasional AC problems despite some positive notes (comfortable beds, roomy bathtub in some rooms).
Amenities
8
Useful lobby amenities praised (free coffee, charging cable in drawer, umbrella bags), but some missing or limited items noted (no shower cap available in amenities, towel shortage for a multi-night stay).
Value for Money
7.6
Mixed: several guests felt price was high for room size ('値段が高すぎた', expected more for price), while others found price appropriate given location.
Food and Beverage
7.3
Breakfast received mixed/negative feedback (could be tastier); specific complaint about chlorinated-tasting water/coffee on some days.
Overall Experience
9.6
Overall positive guest sentiment: many repeat guests and comments such as '期待通り', 'It was excellent', and 'いつも満足してます.' General satisfaction despite some room/food drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 09:02

Property Description

Central Location and Comfortable Rooms

Located in the heart of Kyoto, HOTEL UNIZO Kyoto Karasuma Oike offers a convenient stay just steps away from major attractions. The well-equipped rooms feature modern amenities like air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable and relaxing experience for guests.

Exceptional Services and Facilities

With a 24-hour front desk and luggage storage options, guests can enjoy a hassle-free stay at HOTEL UNIZO Kyoto Karasuma Oike. The property's non-smoking policy adds to the overall comfort and well-being of visitors, while the on-site restaurant serves up delicious meals for a complete dining experience.

Nearby Attractions and Accessibility

Explore the city with ease as this hotel is close to key landmarks such as Nijo Castle and Gion Shijo Station. Additionally, being just 46 km from Itami Airport, HOTEL UNIZO Kyoto Karasuma Oike ensures convenient accessibility for travelers. Book your stay now for a memorable Kyoto experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2257 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.3
Overall Experience: 9.6
N
Nevena • solo_traveller • rs
10
2026-09-19 • via Nuitee
N
naoto • solo_traveller • jp
8
2026-09-19 • via Nuitee
D
dennis • solo_traveller • us
10
Clean,convenient and the staff was nice.
Pros:

Close to the station and market

Cons:

No free breakfast

2026-09-17 • via Nuitee
T
TETSUYA • solo_traveller • jp
9
また機会がありましたら、ぜひご利用させていただきます、
Pros:

朝食が美味しかったです。
抹茶コーナー最高でした。
USBケーブル＆充電器が部屋の中で、貸し出しのため置いてありましたことに、びっくりしました。
頭もとにコンセントもあり、何よりユニットバスの照明が、調光調整付で夜中にトイレ行く時にとてもよかったでした。初めての経験です。あと、洗面カウンターのガラスに拡大ガラスがあったのは、よかったです。
あと、一階フロント横の無料コーヒー美味しかったです。

Cons:

二泊三日で利用させていただきました。
フル掃除＆エコ清掃の表示を、ドア外に張り忘れて出て行ってしまった自分が悪いのですが、タオル交換・ゴミ掃除等、何もなされてなかったことが残念でした。

2026-09-16 • via Nuitee
I
Irene • solo_traveller • my
8
2026-09-14 • via Nuitee
K
Keisuke • solo_traveller • jp
10
ビジネスで少しだけ贅沢するのにちょうどよい
Pros:

駅からもさほど遠くなく、コンビニは近く、ロケーションは良かった。
朝食についても種類がたくさんあるわけではないが、それぞれおいしく、小さな抹茶デザートも大変よかった

Cons:

強いて言うならば朝食の和食バリエーションがもう少し欲しかったことくらい

2026-09-14 • via Nuitee
石塚 • solo_traveller • jp
6
2026-09-12 • via Nuitee
S
Sanzhar • solo_traveller • kz
10
2026-09-11 • via Nuitee
T
Tatsuya • solo_traveller • jp
7
2026-09-10 • via Nuitee
S
Subasis • family_with_children • in
8
2026-09-08 • via Nuitee
C
Chienhsiang • solo_traveller • tw
8
2026-09-05 • via Nuitee
隆二 • couple • jp
10
2026-09-02 • via Nuitee
G
Gardoce • extended_group • ph
10
2026-09-02 • via Nuitee
C
Chaoming • solo_traveller • cn
8
在京都性价比比较高的酒店
Pros:

价格优惠，安静，设备和房间比较新。

Cons:

房间略小

2026-09-02 • via Nuitee
N
Naruto • solo_traveller • jp
9
2026-09-01 • via Nuitee
O
Oowaki • solo_traveller • jp
8
2026-08-31 • via Nuitee
M
Masaya • solo_traveller • jp
9
2026-08-30 • via Nuitee
H
Ho Kiu • solo_traveller • hk
7
2026-08-28 • via Nuitee
Y
YASUHIRO • solo_traveller • jp
7
2026-08-25 • via Nuitee
E
Eren • couple • tr
8
2026-08-23 • via Nuitee