Four Points Flex by Sheraton Kyoto Oike

Hotels
•
Marriott
9 (132 reviews)
661 Ogiya-cho, Sakaimachi-dori, Oshikoji-sagaru, Kyoto, Kyoto, 604-0824 , Kyoto , JP
81-75-2568221

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Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Computer station
Newspapers in lobby (surcharge)

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Weird smell in lobby
Restaurant not functional

Categories

Cleanliness
8.66
Some reviews noted issues like a weird smell in the lobby.
Service
10
Incredibly helpful staff praised in multiple reviews.
Location
9.63
Walkable distance to many places and very central.
Room Quality
8.67
Small size rooms and some initial AC problems reported.
Amenities
8.62
Laundry facilities available but restaurant issues noted.
Value for Money
9.15
Generally favorable sentiment but specifics not mentioned.
Food and Beverage
8.11
No breakfast due to restaurant renovations and mixed reviews on food options.
Overall Experience
9.16
Overall stay was good despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:52

Property Description

Experience the perfect blend of convenience and comfort at Four Points Flex by Sheraton Kyoto Oike.

Modern Amenities: Each of our 317 spacious guestrooms features flat-screen televisions, complimentary wireless internet access, and private bathrooms with deep soaking bathtubs, providing you with a relaxing retreat after a day of exploring.

Delicious Start to Your Day: Enjoy a full breakfast daily from 7:00 AM to 10:30 AM, ensuring you fuel up before embarking on your Kyoto adventures.

Prime Location: Nestled in Downtown Kyoto, our hotel is just minutes away from iconic sites like Kawaramachi Street, Nishiki Market, and Pontocho Alley, making it an ideal base for both leisure and exploration.

Book your unforgettable stay with us today and discover the best of Kyoto!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 132 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.11
Overall Experience: 9.16
H
Hiroshi • solo_traveller • jp
9
満足な宿泊
Pros:

スタッフの態度がよく、サービスがきちんとしている。
必要な設備、アメニティが揃っている。
ベッドの寝心地が良い。
朝食ビュッフェも品数豊富で美味しい。
ろけーしょんが良い。

Cons:

特になし

2026-05-09 • via Nuitee
R
Ron • solo_traveller • nl
9
Pros:

Mooi en schoon hotel. Prima ontbijt.

Cons:

Hotel staat in een zaken wijk. Weinig te doen. Wel binnen 5 minuten bij het metrostation.

2026-05-08 • via Nuitee
A
Akshit • couple • in
9
2026-05-07 • via Nuitee
M
maki • extended_group • jp
8
満足
Pros:

朝食の種類が多く、味も良かった。時間がなく、全部食べられなかったのが残念。

Cons:

雨で玄関前が濡れて滑りやすくなっており、転んでいる人がいた。

2026-05-06 • via Nuitee
C
CONG • solo_traveller • cn
8
总体来讲还是很不错的，再来京都时选择的可能性高。
Pros:

环境，位置，行李寄存免费，整洁，所需物品大厅自选

Cons:

窗户最好能有安全防护，如有早餐更好，也许有，但没得到介绍。三天另外收的1200日元，单子上没有款项说明，应该是税吧？

2026-05-06 • via Nuitee
K
Katsura • solo_traveller • jp
10
はなまる
Pros:

スタッフの対応

Cons:

ない

2026-05-06 • via Nuitee
S
Silvia • solo_traveller • cl
5
Mis vacaciones soñadas, con esta sombra.
Pros:

Nada,

Cons:

La pieza muy chica, el WC era casi de niños por lo chico, y nunca supe si era de día o de noche, una pieza que siempre había que estar con luz artificial, mi ventana daba a la ventana del vecino a menos de un metro, me deprime el no tener luz natural. No saber cómo está el día.

2026-05-06 • via Nuitee
Z
Zihao • solo_traveller • my
9
Pros:

Good location, very accessible

2026-05-05 • via Nuitee
北橋 • couple • jp
10
良かった。
Pros:

フロントスタッフは、丁寧で良かったです。

Cons:

京都って土地柄もあると思うけど、安く駐車できるパーキングが近くに沢山あると、もっと良かった。

2026-05-05 • via Nuitee
K
KEISHAKU • solo_traveller • jp
8
2026-05-04 • via Nuitee
S
Stijn • extended_group • be
9
Zeer goed
Pros:

Alles was in orde

Cons:

Weinig opbergruimte in de kamer. Ook zijn er maar 2 wasmachines op het hotel. Het is vaak moeilijk om veel te wassen in één keer omdat heel veel mensen deze machines graag gebruikten.

2026-05-03 • via Nuitee
M
Mary • solo_traveller • nz
7
2026-05-03 • via Nuitee
K
Kylie • solo_traveller • au
9
Pros:

Peaceful and modern. Had a lovely stay over 3 nights. Would stay again.

2026-05-02 • via Nuitee
K
Kerstin • solo_traveller • de
8
2026-04-30 • via Nuitee
M
Masato • solo_traveller • jp
10
2026-04-30 • via Nuitee
S
Soyo • couple • jp
9
2026-04-30 • via Nuitee
N
Neil • solo_traveller • kr
10
2026-04-30 • via Nuitee
F
Francesco • couple • it
9
2026-04-30 • via Nuitee
X
Xavier • solo_traveller • fr
5
Cons:

Le coin fumeur dans le garage avec les poubelles

2026-04-29 • via Nuitee
H
Hideyasu • family_with_children • jp
5
まずまず
Pros:

ロケーションが良かった

Cons:

部屋がもう少し広ければ良かった

2026-04-29 • via Nuitee