Four Points Flex by Sheraton Kyoto Oike

Hotels
•
Four Points Express
8.5 (2257 reviews)
661 Ogiyacho, Oshikoji-sagaru, Sakaimachi-dori, Nakagyo-ku , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location / easy access to transport
Friendly, helpful staff
Clean rooms and high perceived hygiene
Comfortable beds / some rooms have roomy bathtubs
Convenient lobby amenities (free coffee, chargers, umbrella bags)
Cons:
Rooms are often small / narrow corridors
Bathroom layout issues: small sink bowls, awkward faucet placement, shower curtain odor and drainage concerns
Insufficient towels provided for multi-night stays
Breakfast quality inconsistent; reports of chlorinated-tasting coffee/water
Possible elevator/access inconvenience to some rooms

Categories

Cleanliness
9
Multiple reviewers note cleanliness and a sense of high hygiene/clean appearance (清潔感あり, 'It was clean'), though a few minor issues (shower curtain smell) were reported.
Service
9.5
Staff repeatedly described as friendly, helpful and professional (笑顔で親切、接客が良かった); staff solved an AC issue by moving a guest rooms.
Location
9.5
Very consistent positive mentions: convenient for transport and attractions (祇園祭, close to center, 駅から近い); generally a major strength of the hotel.
Room Quality
7.5
Mixed to negative: several complaints about small rooms, narrow corridors, tight bathrooms/sinks, awkward layouts and occasional AC problems despite some positive notes (comfortable beds, roomy bathtub in some rooms).
Amenities
8
Useful lobby amenities praised (free coffee, charging cable in drawer, umbrella bags), but some missing or limited items noted (no shower cap available in amenities, towel shortage for a multi-night stay).
Value for Money
7.6
Mixed: several guests felt price was high for room size ('値段が高すぎた', expected more for price), while others found price appropriate given location.
Food and Beverage
7.3
Breakfast received mixed/negative feedback (could be tastier); specific complaint about chlorinated-tasting water/coffee on some days.
Overall Experience
9.6
Overall positive guest sentiment: many repeat guests and comments such as '期待通り', 'It was excellent', and 'いつも満足してます.' General satisfaction despite some room/food drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 09:02

Property Description

Central Location and Comfortable Rooms

Located in the heart of Kyoto, HOTEL UNIZO Kyoto Karasuma Oike offers a convenient stay just steps away from major attractions. The well-equipped rooms feature modern amenities like air conditioning, flat-screen TVs, and free toiletries, ensuring a comfortable and relaxing experience for guests.

Exceptional Services and Facilities

With a 24-hour front desk and luggage storage options, guests can enjoy a hassle-free stay at HOTEL UNIZO Kyoto Karasuma Oike. The property's non-smoking policy adds to the overall comfort and well-being of visitors, while the on-site restaurant serves up delicious meals for a complete dining experience.

Nearby Attractions and Accessibility

Explore the city with ease as this hotel is close to key landmarks such as Nijo Castle and Gion Shijo Station. Additionally, being just 46 km from Itami Airport, HOTEL UNIZO Kyoto Karasuma Oike ensures convenient accessibility for travelers. Book your stay now for a memorable Kyoto experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2257 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 8
Value for Money: 7.6
Food and Beverage: 7.3
Overall Experience: 9.6
D
Deborah • family_with_children • in
8
Pros:

Breakfast was good

Cons:

Bit of a walk to the nearest metro station.

Rooms were very small with no space to keep suitcases

2026-10-24 • via Nuitee
B
Bryan • family_with_children • cr
4
2026-10-23 • via Nuitee
Y
Yehudit • solo_traveller • il
10
2026-10-22 • via Nuitee
G
Geert • extended_group • nl
8
Super zeker een aanrader
Pros:

Ligging hotel. Vriendelijkheid personeel, accommodatie

2026-10-21 • via Nuitee
N
Nicolas LIOT • solo_traveller • fr
10
2026-10-20 • via Nuitee
J
joseph • extended_group • gb
8
Lovely hotel - people - room view non existent
Pros:

Great location spotless and superb breakfast

Cons:

The room we were given was blocked ni light as small window direct to wall travelled all the way from uk for no view ( awful)

2026-10-18 • via Nuitee
M
Marco Antonio • extended_group • br
8
2026-10-18 • via Nuitee
S
Stefano • couple • ch
7
2026-10-17 • via Nuitee
A
Alisa • couple • au
10
2026-10-16 • via Nuitee
S
Shahid Ali • solo_traveller • bd
7
Wish the room was a bit bigger. Else, loved the location and the staffs.
Pros:

Liked the location and the cleanliness, helpful staffs,

Cons:

Small room with less space
English speaking staffs could be more

2026-10-15 • via Nuitee
S
Shahid Ali • solo_traveller • bd
7
Pros:

Excellent Location, helpful staffs, clean,

Cons:

Small room

2026-10-15 • via Nuitee
M
Monique • couple • es
8
Pros:

Muy bien todo

2026-10-15 • via Nuitee
A
Anja • solo_traveller • de
8
2026-10-15 • via Nuitee
F
Fusako • solo_traveller • jp
10
2026-10-14 • via Nuitee
R
Roman • solo_traveller • ch
9
2026-10-13 • via Nuitee
S
Sergio • extended_group • cl
10
2026-10-12 • via Nuitee
N
niels • solo_traveller • br
9
Pros:

Cafe da manha, localização

Cons:

Confusão com serviço de entrega de malas

2026-10-12 • via Nuitee
A
Amira • solo_traveller • jp
4
Pros:

Location is good

Cons:

Room space is super small and laundary room was always busy

2026-10-12 • via Nuitee
J
Judice • solo_traveller • ao
9
2026-10-11 • via Nuitee
D
Debaisieux • solo_traveller • be
8
2026-10-11 • via Nuitee