Hotel MX zócalo CDMX, Trademark Collection by Wyndham

Hotels
•
Trademark
8.4 (1144 reviews)
2DO CALLEJON 5 DE MAYO, COLONIA CENTRO Numero 29 , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues with towels

Categories

Cleanliness
7.6
Some reviews mention old and stained towels, indicating cleanliness could be improved.
Service
9.1
Many reviews highlight the friendliness and attentiveness of the staff.
Location
9.1
The location is frequently praised as excellent for exploring the area.
Room Quality
7.1
Multiple reviews note the rooms are small with concerns about layout and comfort.
Amenities
8.6
Amenities like breakfast included and coffee availability are positively mentioned.
Value for Money
8.5
Good value for the price, especially considering the location.
Food and Beverage
8.6
Breakfast and included beverages receive positive feedback.
Overall Experience
8.6
General satisfaction expressed, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:57

Property Description

Central Location
Hotel MX zócalo is ideally located in the heart of Mexico City Historic Centre, just steps away from Zocalo Square, Tenochtitlan Ceremonial Center, and Metropolitan Cathedral. Guests can easily explore the city's top attractions with the city centre and popular museums within walking distance.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a 24-hour front desk, business centre, and free WiFi throughout the property. Each room is equipped with a desk, flat-screen TV, and cozy bed linens, ensuring a relaxing experience for every guest.

Nearby Attractions
Conveniently situated near The Museum of Fine Arts, National Palace Mexico, and Museo de Memoria y Tolerancia, Hotel MX zócalo offers easy access to cultural landmarks. Plus, with Benito Juarez International Airport just 10 km away, travel convenience is guaranteed.

Experience the best of Mexico City at Hotel MX zócalo - book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1144 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.6
M
Manuel Fernando • couple • mx
10
Excelente
Pros:

Excelente ubicación y trato

Cons:

Falta aire acondicionado en las habitaciones, son muy calurosas

2026-04-18 • via Nuitee
F
Freddy • couple • cr
10
EXCELENTE EXPERIENCIA, EL HOTEL ESTA SUPER BIEN UBICADO, ACCESIBLE PARA TRANSPORTE, COMERCIOS, ALIME
Pros:

UBICACION, LIMPIEZA Y SERVICIO

Cons:

NADA

2026-04-17 • via Nuitee
G
Gonzalez • extended_group • mx
4
No lo vuelvo a rentar
Pros:

Ubicación

Cons:

No cuenta con aire acondicionado , muy calientes las habitaciones

2026-04-16 • via Nuitee
M
Ma. De Lourdes • couple • mx
5
2026-04-15 • via Nuitee
R
Reyes • solo_traveller • us
10
2026-04-15 • via Nuitee
M
Mónica • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Las habitaciones no tienen aire acondicionado

2026-04-14 • via Nuitee
W
Waldenice • solo_traveller • br
9
Hotel aconchegante no coração do centro histórico.
Pros:

Excelente localização em uma viela no coração do centro histórico. Funcionários atenciosos. Além de servirem um bom café da manhã o hotel disponibiliza máquina de café e chocolate 24h. Um mimo.

Cons:

Gostei de tudo.

2026-04-14 • via Nuitee
C
Calvin • solo_traveller • ca
6
Room size & comfort didn’t meet expectations.
Pros:

Great location, clean facilities.

Cons:

Windowless & small room, no a/c, uncomfortably warm in room.

2026-04-13 • via Nuitee
A
Alejandro • couple • mx
10
Pros:

Su personal muy amables

2026-04-13 • via Nuitee
R
Ramon • couple • mx
10
excelente
Pros:

La calidad del servicio de las chicas

Cons:

almohadas mejorables

2026-04-13 • via Nuitee
P
Pacheco • solo_traveller • gt
10
Para mi primera vez en Ciudad de México, ha sido muy bonita experiencia y el hotel dio más de lo que esperaba
Pros:

Todo

Cons:

Tuve un poco de inconveniente con el check in

2026-04-11 • via Nuitee
G
Grecia Geraldinhe • solo_traveller • mx
9
Cumple con las expectativas
Pros:

Me gustó mucho que el lugar estaba bastante limpio y esta a una cuadra del zocalo, la verdad el personal fue super amable y a pesar de que la habitación era muy pequeña, estaba super cómoda. Fui solo una persona y estuvo genial, había ventilador, baño propio y muy limpio, tv y todo lo que alguien necesita. También el desayuno estaba rico, no habia tanta variedad pero me gustó que solo tenias que llegar, servirte y ya.

Cons:

Lo único que no me gustó fue que no habia aire acondicionado, hubo un momento en el que me dio calor porque estoy muy acostumbrada a dormir con AC, de ahi en fuera todo perfecto

2026-04-10 • via Nuitee
A
Andressa • couple • br
6
Good location but stuffy room
Pros:

The property is well located, the room clean, the breakfast is good, but the room has poor ventilation, making it very hot and the window cannot be opened without compromising privacy

Cons:

The room was very poorly ventilated

2026-04-10 • via Nuitee
A
Adrian • solo_traveller • mx
8
Experiencia MX
Pros:

La ubicación es excelente, cerca del metro allende, la atención del personal fue excelente

Cons:

Había mosquitos, pero en si no lo controla el hotel

2026-04-10 • via Nuitee
V
Velázquez Pérez • couple • mx
10
2026-04-07 • via Nuitee
P
PacoMH • couple • mx
8
Pros:

Me gusta la ubicación, el personal es muy amable

Cons:

Falta de mantenimiento al ventilador. Hace ruido por las noches, y dificulta descansar

2026-04-06 • via Nuitee
M
Medina • couple • mx
9
Pros:

Que está muy céntrico y cerca de muchos lugares

Cons:

Se escucha mucho ruido a todas horas más en la madrugada

2026-04-06 • via Nuitee
S
silvia • couple • mx
8
Comodo
Pros:

La habitación

2026-04-06 • via Nuitee
M
Marlon • couple • cr
6
Good location with terrible breakfast 🥞
Pros:

Very close to the zocalo with many good restaurants near by

Cons:

The breakfast was terrible, cold, same options every day and the breakfast room is so tiny

2026-04-05 • via Nuitee
C
Carmona Prendas • couple • cr
7
2026-04-05 • via Nuitee