Hotel MX zócalo CDMX, Trademark Collection by Wyndham

Hotels
•
Trademark
8.4 (1045 reviews)
2DO CALLEJON 5 DE MAYO, COLONIA CENTRO Numero 29 , Mexico City , mx

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues with towels

Categories

Cleanliness
7.6
Some reviews mention old and stained towels, indicating cleanliness could be improved.
Service
9.1
Many reviews highlight the friendliness and attentiveness of the staff.
Location
9.1
The location is frequently praised as excellent for exploring the area.
Room Quality
7.1
Multiple reviews note the rooms are small with concerns about layout and comfort.
Amenities
8.6
Amenities like breakfast included and coffee availability are positively mentioned.
Value for Money
8.5
Good value for the price, especially considering the location.
Food and Beverage
8.6
Breakfast and included beverages receive positive feedback.
Overall Experience
8.6
General satisfaction expressed, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:57

Property Description

Central Location
Hotel MX zócalo is ideally located in the heart of Mexico City Historic Centre, just steps away from Zocalo Square, Tenochtitlan Ceremonial Center, and Metropolitan Cathedral. Guests can easily explore the city's top attractions with the city centre and popular museums within walking distance.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as a 24-hour front desk, business centre, and free WiFi throughout the property. Each room is equipped with a desk, flat-screen TV, and cozy bed linens, ensuring a relaxing experience for every guest.

Nearby Attractions
Conveniently situated near The Museum of Fine Arts, National Palace Mexico, and Museo de Memoria y Tolerancia, Hotel MX zócalo offers easy access to cultural landmarks. Plus, with Benito Juarez International Airport just 10 km away, travel convenience is guaranteed.

Experience the best of Mexico City at Hotel MX zócalo - book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1045 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.6
M
Mauricio • extended_group • cr
8
Bueno pero se puede superar
Pros:

El desayuno y ubicación

Cons:

La habitación muy pequeña demasiado cerrada poca ventilación

2026-02-14 • via Nuitee
A
Adrián Pérez Cornejo • solo_traveller • mx
10
Pros:

Definitivamente la ubicación del lugar

2026-02-14 • via Nuitee
L
Lorena • extended_group • us
10
2026-02-13 • via Nuitee
J
jonathan damian • couple • mx
10
Pros:

Gran servicio por parte de todos
Se agradece la amabilidad

2026-02-12 • via Nuitee
J
Jeronimo • family_with_children • de
10
2026-02-12 • via Nuitee
R
Ruiz • extended_group • cr
10
Pros:

ubicacion

Cons:

Elevador

2026-02-11 • via Nuitee
C
Clelia de Guadalupe • couple • cr
10
Pros:

Todo muy lindo y super limpios y amables.
El chocolate todas las noches 👌🏻

Cons:

Nos quedamos atrapados en el elevador y luego una de las que trabaja allí nos dijo que eso suele suceder

2026-02-11 • via Nuitee
G
gonzalez • couple • co
8
Pros:

El hotel es cómodo, remodelado, limpio

Cons:

La parte de afuera del hotel muy sucia, muchos indigentes, poca seguridad, muy feo y sucio daba miedo el callejón

2026-02-09 • via Nuitee
N
Norma • solo_traveller • cr
10
Muy recomendado.
Pros:

El personal en general demasiado amables súper recomendado, desde la señora del restaurante hasta los chicos de la recepción.

Cons:

Un poco ruidoso el exterior.

2026-02-09 • via Nuitee
J
jose felipe • extended_group • mx
8
buena
Pros:

la ubicacion

Cons:

mucho calor en la habitacion

2026-02-08 • via Nuitee
J
James • solo_traveller • us
8
2026-02-08 • via Nuitee
V
Valadez Banales • couple • mx
10
Pros:

La ubicación, las instalaciones y el trato del personal

2026-02-08 • via Nuitee
G
Günther • couple • at
8
Gutes Preis-Leistung und optimale Lage
Pros:

Gute,zentrale Lage.bemühte Mitarbeiter,

Cons:

Zu kleiner Frühstücksraum und Auswahl der Speisen !

2026-01-30 • via Nuitee
K
Kevin • couple • ca
9
3 nights in Mexico City
Pros:

The location was nice. It was easy to walk to many tourist attractions and restaurants. The room was cosy and looked just like in the pictures. Breakfast was ok. It varied a bit each day.

Cons:

I found the hotel to be very noisy due to the other guests.

2026-01-30 • via Nuitee
M
Marco • solo_traveller • it
10
Pros:

Arredamento, colazione, posizione

Cons:

Dimensione camera

2026-01-30 • via Nuitee
A
Alejandro • solo_traveller • cr
9
Pros:

Muchas gracias

Cons:

Poca ventilación en la habitación.

2026-01-30 • via Nuitee
B
Batalla Camargo • couple • mx
8
2026-01-30 • via Nuitee
R
Raissa • couple • pa
1
Ubicación insegura
Pros:

Nada

Cons:

La ubicación y el acceso al hotel no se sintieron seguros, ya que la entrada se encuentra en una zona de callejones poco iluminados. La habitación no cuenta con aire acondicionado, solo con un ventilador de pared, lo que dificulta el descanso en climas cálidos. Además, la ventilación es limitada al contar con una sola ventana.

Consideramos importante que los futuros huéspedes tengan en cuenta estos aspectos antes de reservar.

2026-01-28 • via Nuitee
D
daniela • couple • cr
10
2026-01-28 • via Nuitee
R
Rocio Verónica • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Un poco de calor

2026-01-28 • via Nuitee