Super Hotel JR Ueno Iriyaguchi

Hotels
Super Hotel
7.7 (953 reviews)
Taito-ku Ueno 7-9-14 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Ironing service
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Free breakfast
Cleanliness
Cons:
Rooms small
Service could improve

Categories

Cleanliness
7.66
Generally clean with some guests noting cleanliness, but some express concerns about odors.
Service
7.43
Mixed reviews on service with some guests noting unfriendliness.
Location
8.67
Great location near Ueno station, very convenient for travelers.
Room Quality
6.82
Rooms tend to be small, which is common in Tokyo, but are deemed adequate.
Amenities
8.15
Good amenities including free breakfast and happy hour.
Value for Money
7.11
Value reflects pricing typical for hotel quality, though room sizes are a concern.
Food and Beverage
8.16
Positive feedback on breakfast offerings, especially Japanese style.
Overall Experience
7.63
Overall a good experience, though some room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:45

Property Description

Central Location in Tokyo

Located in the heart of Tokyo, Super Hotel JR Ueno Iriyaguchi offers a convenient stay just steps away from popular temples and attractions. Guests can easily explore the vibrant city with ease.

Comfortable and Well-Equipped Rooms

Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. Relax in a cozy environment designed to make your stay enjoyable.

Nearby Attractions and Accessibility

Explore nearby temples like Ryukoku-ji Temple and Hoon-ji Temple, or take a short trip to the airport with Tokyo Haneda Airport just 22 km away. Super Hotel JR Ueno Iriyaguchi ensures easy access to both cultural sites and transportation hubs.

Book your stay at Super Hotel JR Ueno Iriyaguchi for a memorable Tokyo experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 953 reviews
Cleanliness: 7.66
Service: 7.43
Location: 8.67
Room Quality: 6.82
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.63
C
chung solo_traveller tw
7
2026-04-18 via Nuitee
C
Charlene family_with_children us
8
The rooms are VERY small but functional and quiet. Not bad overall. I would stay here again.
Pros:

I was comfortable beds and included breakfast was very nice.

Cons:

The room was 129sq ft for three people. Very small but functional

2026-04-15 via Nuitee
C
Céline solo_traveller fr
9
Pros:

On a aimé la proximité avec la gare de Ueno.

Cons:

La salle de bain est petite. Les coussins sont noyaux. Un peu dur.

2026-04-14 via Nuitee
J
jose extended_group us
9
2026-04-14 via Nuitee
J
Julius Caesar extended_group ph
7
Value for money and good location 👍🏼
Pros:

It’s very near Ueno Station. The breakfast buffet was both delicious and healthy.

Cons:

It’s not ideal for triple sharing.

2026-04-13 via Nuitee
J
Jintana Warapiboonsak, Amawasri Donlapri extended_group th
10
2026-04-13 via Nuitee
T
tara extended_group it
6
Pros:

It's a good hotel right near Ueno Station with breakfast included, which is incredibly difficult to find in Japan.
The cleanliness is excellent, and they offer everything from extra pillows to hair products, toothbrushes, toothpaste, etc.

What I found quite unacceptable was the fact that in 2026, a hotel right next to Ueno Station has staff who don't speak a single word of English. It's well known that Japanese people often don't speak English, but at least the staff at a downtown hotel should speak it or at least understand something. There's also a sign at the reception that says "the staff doesn't speak English."
It's not 1945, so that could be improved.

Another thing I didn't like was that we stayed with them for four nights, and on the last morning we had an early train, so I asked for a takeaway breakfast, but it was nothing special—two ready-made pastries they usually serve, since we'd paid for it anyway. The guy at the front desk responded with a firm NO.

The last unpleasant thing is that the two guys at the front desk are rude.
So the hotel should hire more qualified, polite, and efficient staff.

2026-04-13 via Nuitee
K
ko hsin couple tw
8
2026-04-13 via Nuitee
K
ko hsin couple tw
8
2026-04-13 via Nuitee
P
Passaraporn solo_traveller th
8
2026-04-13 via Nuitee
P
PCFIXIT_AUST family_with_children au
10
2026-04-12 via Nuitee
T
tara family_with_children it
7
Pros:

An hotel in the heart of Ueno can't hire staff who don't speak a word of English in 2026! There's even a warning sign at the front desk stating that the staff doesn't speak English. It's tiring and annoying to use the translator every time. The staff isn't friendly, and breakfast is included. We asked for a packed breakfast for the last day because we had an early train, and the receptionist rudely gave us a firm NO. I paid for breakfast, and anywhere in the world, if I stay several nights in a hotel, or even just one night, if breakfast isn't available due to early flights or trains, they all offer a packed breakfast. So, a poor rating. They need English-speaking staff in 2026 and flexibility to meet their guests' needs.

2026-04-12 via Nuitee
G
Gt Chaz solo_traveller mx
8
Buena Ubicacion
Pros:

La cama era cómoda, estaba limpio y todo. Lo necesario, el desayuno muy bueno

Cons:

El espacio muy pequeño la almohadas eran como de semillas no estoy acostumbrada

2026-04-11 via Nuitee
M
Mikael family_with_children se
5
Cons:

The WiFi totally stopped working last day.
Reception staff was rude!!!

2026-04-10 via Nuitee
P
Piyada family_with_children th
8
Piyada
Pros:

Good location
Good breakfast

2026-04-09 via Nuitee
T
Thanthip family_with_children th
9
อาหารดี มีเครื่องดื่มให้ทานฟรี
Pros:

อาหารเช้าหลากหลาย ทางโรงแรมรับฝากกระเป๋าดี อุปกรณ์ เครื่องใช้สามารถเลือกหยิบใช้งานได้ ตกเย็น มีเครื่องดื่มแอลกอฮอล์ให้ทานฟรี ดีงาม

Cons:

ห้องพักมีขนาดเล็กไป วางกระเป๋า ไซด์ 28" 2 ใบค่อนข้างลำบาก ไฟในห้องไม่ค่อยสว่าง

2026-04-08 via Nuitee
哲剛 family_with_children tw
10
2026-04-08 via Nuitee
J
Jaimika solo_traveller au
7
It was OK.
Pros:

Property is closely located to Ueno station (8min walk) and walkable distance to Ueno park for a cherry blossom view.

Laundry on-site was very handy as it was raining our clothes were very.

Cons:

Breakfast area was very small, name tag to all the dishes would help customers who are on a dietary restriction.

2026-04-06 via Nuitee
C
Chiewcharn family_with_children th
10
2026-04-05 via Nuitee
M
Minghan solo_traveller tw
10
2026-04-05 via Nuitee