Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N by IHG

Hotels
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Holiday Inn Express
9.2 (246 reviews)
14190 White Creek Avenue NE , Cedar Springs , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Clean rooms and facility (mostly)
Good breakfast with variety
Pool and fitness center well maintained
Comfortable beds and large bathrooms
Convenient location for many guests
Cons:
Occasional housekeeping misses (debris under beds, found old cups)
AC issues (wouldn't stay on or noisy)
Perceived as a bit pricey / value concerns
One complaint about powdered eggs at breakfast
Location not ideal for a small number of guests

Categories

Cleanliness
9
Generally described as clean across multiple reviews (rooms, pool, facility), though one guest noted dirt under beds and found old cups, indicating occasional housekeeping misses.
Service
9.8
Consistently praised — staff repeatedly described as friendly, attentive, efficient and helpful at the front desk and breakfast area.
Location
9.2
Mixed but overall positive: several guests highlighted convenient proximity to highway and work destinations, while one guest noted the location was not ideal for them.
Room Quality
8.9
Comfortable rooms and large bathrooms/shower were praised, but some guests reported AC problems (wouldn't stay on or noisy) and minor cleanliness issues under beds.
Amenities
9.5
Amenities like the pool, fitness center, lobby seating and breakfast area were frequently complimented and described as excellent or very nice.
Value for Money
8.3
Several guests noted the hotel felt a bit pricey or costly; overall value is lower relative to strong service and amenities.
Food and Beverage
9
Breakfast was repeatedly called very good with good variety and attentive attendants, though one guest commented on the taste of powdered eggs.
Overall Experience
9.9
Overall stays were described as very positive—'Amazing', 'Almost perfect', and consistent praise for staff, comfort and amenities yields a high overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Located in Cedar Springs, just a short distance from popular attractions like Pando Winter Sports Park and DeVos Place, Holiday Inn Express & Suites offers a prime spot for both leisure and business travelers.

Modern Amenities
Enjoy access to a fitness centre, indoor pool, and free WiFi during your stay. The hotel also boasts a business centre with fax and photocopying services, catering to all your work needs.

Comfort and Convenience
With a 24-hour front desk, free private parking, and a shared lounge and terrace, guests can relax and unwind knowing that all their needs are taken care of at Holiday Inn Express & Suites.

Book your stay now at Holiday Inn Express & Suites - Cedar Springs - Grand Rapids N, an IHG Hotel for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 246 reviews
Cleanliness: 9
Service: 9.8
Location: 9.2
Room Quality: 8.9
Amenities: 9.5
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 9.9
K
Kenneth • solo_traveller • us
10
Relaxing and remote
Pros:

Clean, modern, quiet

Cons:

Location was not ideal.

2026-10-10 • via Nuitee
M
Margaret • couple • us
10
Pros:

Location and staff

Cons:

Cost

2026-09-10 • via Nuitee
G
Gretchen • solo_traveller • us
7
Pros:

We liked the large bathroom and shower. Very nice.

Cons:

The AC wouldn't stay on, we were warm at night. The room appeared clean, but if you looked under the beds, not so much. We found old cups from Applebee's. Also, there wasn't much water pressure.

2026-08-31 • via Nuitee
T
Tim • solo_traveller • us
10
2026-08-18 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-21 • via Nuitee
M
Maria • solo_traveller • us
9
2026-07-21 • via Nuitee
L
Leland • couple • us
9
2026-07-20 • via Nuitee
M
Michel • solo_traveller • ch
9
2026-07-19 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Front desk staff great! Room clean! Breakfast was great and the lobby seating area is very nice!

2026-07-19 • via Nuitee
G
Good • solo_traveller • us
10
2026-07-17 • via Nuitee
G
Good • solo_traveller • us
10
Pros:

Great location for my out of town work. Staff was attentive and very friendly. Room was clean and comfortable. Breakfast was very good.

2026-07-13 • via Nuitee
K
Kimberly • couple • us
8
2026-07-13 • via Nuitee
C
Connie • couple • us
9
2026-07-09 • via Nuitee
G
Goetsch • solo_traveller • us
10
Pros:

Friendliness of all the staff. Very accomodating. Very clean facility. Nice breakfast provided with the attendant keeping area clean and making sure items didn't run out and providing help if needed.

Cons:

Not a thing

2026-07-05 • via Nuitee
G
Good • solo_traveller • us
10
Pros:

Staff was friendly, attentive, and very efficient. The room was clean and comfortable. The fitness center and pool were excellent. Breakfast was very good with a nice variety.

2026-07-04 • via Nuitee
G
Good • solo_traveller • us
10
Great staff and amenities. Very comfortable stay!
Pros:

Good location for my project in Newaygo. Excellent facilities, very comfortable bed, pool was nice, exercise room was adequate, staff was friendly and efficient.

2026-07-03 • via Nuitee
M
Mitchel • family_with_children • us
9
2026-07-02 • via Nuitee
J
Jan • couple • us
8
Almost perfect 😏
Pros:

Location and cleanliness with comfort and friendly staff

Cons:

Ac unit in our room needed a tweak to be quieter

2026-07-01 • via Nuitee
F
Fortney • solo_traveller • us
9
2026-06-24 • via Nuitee
R
Roxane • couple • us
10
Pros:

We often stay in Cedar Springs. The staff is friendly, the pool is always clean and the food is good.

2026-06-21 • via Nuitee