Crowne Plaza Adelaide by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (3570 reviews)
27 Frome Street , Adelaide , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location and view
Cons:
Check-in process confusion
Slow elevators and bar services

Categories

Cleanliness
8.68
Clean modern large room, but issues with allergy reactions to bathroom products.
Service
8.85
Staff were excellent, but concerns about the check-in process and elevator assistance.
Location
9.19
Excellent central location with access to cafes and city facilities.
Room Quality
8.44
Rooms were comfortable but some reported tight spaces and issues with furniture.
Amenities
8.67
Gym and pool facilities were nice, but bar services could be improved.
Value for Money
8.33
Overall pricing was reasonable but some felt it was a bit high for the experience.
Food and Beverage
8.58
Breakfast options were loved, but coffee service was lacking.
Overall Experience
8.85
Very enjoyable stay with multiple positive aspects but some areas needed improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:04

Property Description

Adelaide's Highest Restaurant: Enjoy stunning views while dining at Crowne Plaza Adelaide's highest restaurant, offering a unique culinary experience.

Outdoor Heated Swimming Pool and Poolside Bar: Unwind by the outdoor heated swimming pool or sip on a cocktail at the poolside bar, perfect for relaxation and socializing.

Concierge Service and Free WiFi: Benefit from top-notch service with a concierge desk and stay connected with complimentary WiFi throughout the property.

Experience luxury and convenience at Crowne Plaza Adelaide. Book now for an unforgettable stay!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 38 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3570 reviews
Cleanliness: 8.68
Service: 8.85
Location: 9.19
Room Quality: 8.44
Amenities: 8.67
Value for Money: 8.33
Food and Beverage: 8.58
Overall Experience: 8.85
N
Nick Boetje • solo_traveller • au
8
2026-07-11 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

Absolutely great everything was fantastic

Cons:

Nothing not to like

2026-07-11 • via Nuitee
E
Ebonie • couple • au
7
2026-07-11 • via Nuitee
E
EDUARDO • couple • au
10
2026-07-11 • via Nuitee
A
Anke • solo_traveller • au
8
2026-07-10 • via Nuitee
R
Regina • couple • ch
9
Wir haben uns sehr wohl gefühlt und würden jederzeit wieder im Crowne Plaza übernachten.
Pros:

Das gesamte Personal war sehr freundlich, aufmerksam und hilfsbereit. Besonders genossen haben wir das Frühstück, das keine Wünsche offen liess. Der Zimmerservice (einmal Nachtessen auf's Zimmer) war einwandfrei. Die Atmosphäre im Hotel war sehr locker und angenehm. Sehr froh waren wir um den Late-checkout. Die Lage des Hotels ist super!!!, sehr zentral aber im Zimmer trotzdem sehr ruhig.

Cons:

Im Zimmer war es manchmal etwas kühl.

2026-07-10 • via Nuitee
L
Leigh • couple • au
8
2026-07-09 • via Nuitee
W
Warwick • solo_traveller • au
8
2026-07-07 • via Nuitee
K
Kevin • extended_group • ie
9
Good
Pros:

Excellent location, great views of the Adelaide Hills, fantastic breakfast, comfie beds and great swimming pool.

Cons:

Somewhat overpriced, for what the hotel actually offers.

2026-07-07 • via Nuitee
F
Faisal • family_with_children • au
9
Pros:

The overall experience was very good.

Cons:

Everything was very good.

2026-07-06 • via Nuitee
D
Debra • solo_traveller • au
9
Pros:

The room was well appointed, clean, spacious and comfortable. The staff were helpful and efficient.

2026-07-06 • via Nuitee
T
Tabarak • family_with_children • au
6
2026-07-06 • via Nuitee
C
Cheryl • couple • au
10
Luxury accommodation with attention to detail at a very reasonable price.
Pros:

The facilities were perfect, beautiful quiet room, complimentary drinks & snacks, easy set up for tv streaming, huge comfy bed, convenient location for parking, eating out & East end events like Illuminate Adelaide.

Cons:

Not applicable. We thoroughly enjoyed our stay.

2026-07-06 • via Nuitee
F
Faiyaaz Ul • solo_traveller • au
10
2026-07-06 • via Nuitee
B
Belinda • solo_traveller • au
9
Pros:

Close to illuminate Adelaide attractions

2026-07-05 • via Nuitee
V
Vicki • couple • au
10
2026-07-05 • via Nuitee
N
nikki • solo_traveller • au
8
2026-07-05 • via Nuitee
A
Amy • solo_traveller • au
10
2026-07-05 • via Nuitee
M
Max • couple • au
9
2026-07-04 • via Nuitee
R
Rachael • couple • au
9
Brilliant
Pros:

Great service

Cons:

Easy location

2026-07-04 • via Nuitee