WoodSpring Suites Fort Mill

Hotels
•
WoodSpring
6.4 (496 reviews)
3471 Highway 21 , Fort Mill , US
+1 803-591-9289

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Kitchenette appreciated
Friendly/professional front desk staff (named employees)
Some guests found rooms comfortable and clean
Convenient features for certain guests (e.g., technician stays)
Cons:
Dirty rooms and common areas (old bottles, trash)
Roaches reported in rooms, hallways and lobby
Strong marijuana/weed smell in lobby
Noise from highways and loud guests at all hours
Facility issues (no elevator, low water pressure, running toilets)
Rude cleaning staff and inconsistent service
Refund/booking difficulties and disappointing room condition
Some guests found pricing not reflective of condition

Categories

Cleanliness
3
Multiple reviews report rooms and common areas being very dirty (old bottle left in room, trash in hallways) and several mentions of roaches and strong smoke/weed odor — overall clearly below standard.
Service
10
Mixed but several reviews specifically praise reception staff (named employees described as professional, patient and attentive); one note of a rude cleaning staff member but overall front-desk service was highlighted positively and used to partially offset other negatives.
Location
8.5
Location received mixed mentions: one guest listed Location as a pro while others complained about highways, noise and difficult airport access; overall treated as reasonably convenient but noisy.
Room Quality
4
Rooms described as dilapidated by some guests, with reports of running toilets, roaches and poor maintenance (some guests required switching hotels) — below average room quality.
Amenities
9
Guests liked the kitchenette and several commented positively on having that option; however some facility issues were reported (no elevator, low water pressure) — overall amenities are a notable positive for some stays.
Value for Money
5.5
Several guests complained about prices and frustrating refund/booking issues; given mixed comments on condition vs. cost, value is slightly below average.
Food and Beverage
6.4
Standard quality for this hotel tier.
Overall Experience
4.8
Overall impressions trend negative (multiple 'would not stay' / 'would not recommend' comments, facility failures and pest issues), though some guests reported everything was fine and staff were helpful — net experience below average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Convenient Location
WoodSpring Suites Fort Mill is strategically situated within close proximity to popular attractions like Carowinds Amusement Park and Billy Graham Library, making it an ideal choice for travelers seeking convenience and accessibility.

Family-Friendly Accommodation
With a focus on providing comfort for families, the hotel features spacious family rooms that cater to the needs of both adults and children, ensuring a pleasant stay for guests of all ages.

Modern Amenities
Guests can enjoy modern amenities such as air conditioning, private bathrooms, and flat-screen TVs in all units, enhancing the overall experience and ensuring a comfortable and enjoyable stay at WoodSpring Suites Fort Mill.

Book your stay at WoodSpring Suites Fort Mill now and experience convenience, comfort, and modern amenities during your visit to Fort Mill.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 496 reviews
Cleanliness: 3
Service: 10
Location: 8.5
Room Quality: 4
Amenities: 9
Value for Money: 5.5
Food and Beverage: 6.4
Overall Experience: 4.8
T
Theresa • couple • us
2
Would not stay again.
Cons:

It was very dirty. There was an old whisky bottle left in the room. It smelled like weed in the lobby even though the sign said smoke free. The cleaning lady was very rude and would glare at us anytime we came over.

2026-10-28 • via Nuitee
M
Mysts • solo_traveller • us
8
Pros:

Loved the kitchenette I don't always like eating take out when I travel.

Cons:

We did check in very late (time zone difference) and it was a little scary not being able to walk into the lobby. Again we were very late but it got my anxiety going lol

2026-10-26 • via Nuitee
J
Jake • family_with_children • us
8
2026-10-26 • via Nuitee
M
Myra • couple • us
7
It’s not always as clean as it should be.some of the staff is mean not very friendly, not approachable. It’s only two pe
Pros:

Location

Cons:

Prices

2026-10-25 • via Nuitee
S
Sherika • family_with_children • us
10
Pros:

Everything.

2026-10-22 • via Nuitee
B
Bruce Oliver • family_with_children • us
10
Pros:

The staff was very professional and very helpful and nice

Cons:

Everything was fine

2026-10-20 • via Nuitee
M
Myra • couple • us
7
2026-10-20 • via Nuitee
C
CESAR • solo_traveller • us
1
2026-10-07 • via Nuitee
S
Summer • family_with_children • us
1
Would not come back
Pros:

Nothing

Cons:

It had roaches in the room, the hallways and lobby smelled horrible

2026-10-07 • via Nuitee
P
Phillip • couple • us
1
Ready to leave
Cons:

Roaches everywhere and lot off trash on ground

2026-09-15 • via Nuitee
F
Floyd • solo_traveller • us
10
Pros:

Clean excellent service

2026-09-15 • via Nuitee
K
Kenny • solo_traveller • us
5
2026-09-07 • via Nuitee
C
Calvin • couple • us
7
2026-09-03 • via Nuitee
B
Brittney • couple • us
1
2026-08-22 • via Nuitee
K
Katrin • solo_traveller • us
1
Our technician had to switch hotels after two nights because there was an issue with the facilites,
Pros:

Our technician had to switch hotels after two nights because there was an issue with the facilites, we have been trying to get a refund with no luck so far - this is an extremely frustrating experience!

Cons:

Our technician had to switch hotels after two nights because there was an issue with the facilites, we have been trying to get a refund with no luck so far - this is an extremely frustrating experience!

2026-08-17 • via Nuitee
C
CARRIE Y.GAARD DE REYES SANTILLAN • solo_traveller • us
5
WS-Arrowood
Pros:

The staff of reception, Tatiana, Mali and the other two (lady and man) are very good and patient. Have good attitude and are very friendly. Always kind and attentive to any need.

Cons:

Lots of noises! Very loud at any hour! Lots of marihuana smell everywhere due to customers use. Not a good spot for location since is surrounded by highways. No pressure in the water at all!

2026-08-10 • via Nuitee
M
Marisa • couple • ar
8
Pros:

Es muy cómodo y limpio

2026-08-03 • via Nuitee
J
Jasmine • couple • us
10
2026-08-02 • via Nuitee
M
Michael • couple • us
1
2026-07-23 • via Nuitee
K
Kerry • solo_traveller • us
10
2026-07-21 • via Nuitee