OYO Hotel Rio Chetumal

Hotels
•
OYO AMER
6.6 (5 reviews)
Constitución 203, Manzana 7, Lote 10, Santa Elena, QROO, 77965 , Santa Elena , MX
52-4739800658

listing image 1
Show all photos
Pets allowed

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Grocery/convenience store
Parking (limited spaces)
Free self parking
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:58

Property Description

Relax by the Pool or Explore the Garden for a tranquil experience. Unwind with a snack from the on-site grocery store at OYO Hotel Rio.

Convenient 24-Hour Front Desk and Free Parking allow for a stress-free stay. Rest comfortably in our air-conditioned rooms with cable TV and daily housekeeping.

Nearby Attractions and Proximity to Airport make it easy to explore Santa Elena. Book your stay at OYO Hotel Rio for a memorable beachside getaway.

Important information:

  • Pool access available from noon to 10:00 PM.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.6
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Patrick • family
10
Pros:

They accepted our dog.

2025-06-04 • via Nuitee
Y
Yamileth
8
Pros:

Bonito lugar

2025-03-01 • via Nuitee
Y
Yesenia
8
Pros:

Esta bien para ospedarce

2025-02-26 • via Nuitee
A
Armando Ricardo
2
Pros:

Es muy sucio y con mucha umedad

2024-11-26 • via Nuitee
S
Stephen
4
Pros:

The property did not meet the expectations set out by the description. They also changed my room from what I originally booked.

2023-06-29 • via Nuitee