Phoenix Hotel Liverpool

Hotels
8 (2145 reviews)
46/48 Foley street Kirkdale , Liverpool , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Amenities lacking

Categories

Cleanliness
7.5
Some concerns about room cleanliness due to reported issues with maintenance and leaks.
Service
9
Staff were friendly and accommodating throughout the stay.
Location
8.5
Convenient location for visitors to Anfield and city center.
Room Quality
7.5
Mixed opinions on room quality; positive aspects overshadowed by maintenance issues.
Amenities
7
Lack of basic items like soap and toilet brush noted as issues.
Value for Money
8.5
Generally perceived as good value despite some shortcomings.
Food and Beverage
8
Not specifically mentioned but deemed acceptable.
Overall Experience
8
Guests had a mixed but overall positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:46

Property Description

Luxurious Accommodation
Experience comfort and style at Phoenix Hotel Liverpool, located just 1.6 km from Anfield Stadium. Our 4-star hotel offers modern non-smoking rooms with free WiFi, ensuring a relaxing stay for our guests.

Convenient Amenities
Enjoy the convenience of a bar on-site and luggage storage facilities, along with a helpful staff ready to assist with any arrangements you may need. Whether it's a shuttle service or local recommendations, we've got you covered.

Prime Location
Situated near major attractions such as Lime Street Train Station and Royal Court Theatre, exploring the vibrant city of Liverpool is a breeze. Plus, with Liverpool John Lennon Airport just 15 km away, your journey to Phoenix Hotel Liverpool is seamless.

Ready to experience the best of Liverpool? Book your stay at Phoenix Hotel Liverpool now.

Important information:

Acceptance of Terms and Conditions – Upon booking your room you will be deemed to have accepted these terms and conditions. A further copy will be provided on check in.

For purposes of identification verification – the card used to pay for your stay must be presented on check in. Photographic ID is also requested, acceptable forms of ID are:
- Passport
- Drivers license
- ID card

If you are unable to provide identification the Phenix Hotel Liverpool reserve the right to refuse access to the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2145 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
M
Milena • solo_traveller • gb
9
2026-05-13 • via Nuitee
M
Milena • solo_traveller • gb
10
2026-05-13 • via Nuitee
M
Matthew • family_with_children • gb
7
2026-05-13 • via Nuitee
O
Olivia • couple • gb
8
2026-05-12 • via Nuitee
C
Correia • solo_traveller • gb
8
Pros:

Very clean.

Cons:

Deposit required.

2026-05-11 • via Nuitee
J
JACOBO • extended_group • es
5
Buena situación si vas para ir a Anfield, un poco alejado del centro de Liverpool
Pros:

La ubicación

Cons:

Tuvimos que estar pidiendo, toallas, papel higienico, recarga de champu y gel en el baño, etc.
Luego te piden una fianza de 150 libras por habitación para posibles desperfectos lo cual lo veo bien si te acompañasen primero a ver la habitación, nosotros nos encontramos con desperfectos nada más entrar, tuvimos que hacer fotos y mostrarlas al recepcionista.
Recomiendo que antes de entrar se revise la habitación

2026-05-11 • via Nuitee
M
Marc • couple • au
7
Pros:

The staff member who checked us in was very obliging and helpful. Especially when she was so busy attending to the bar at the same time.

2026-05-10 • via Nuitee
R
Rob K. • solo_traveller • gb
10
Pros:

Louise was great

2026-05-10 • via Nuitee
D
Danielle • solo_traveller • gb
2
Pros:

Absolutely nothing was worst stay

Cons:

The shower didn't work
Heating didn't work
Staff were not helpful
Peeling wallpaper damp smell

2026-05-10 • via Nuitee
C
Carol • couple • ie
7
2026-05-07 • via Nuitee
M
Martyn • solo_traveller • gb
7
2026-05-06 • via Nuitee
F
fishing631 • couple • gb
9
Had a lovely stay and staff very friendly and helpful we will definitely stay again
Pros:

It was nice and clean and close to the city centre

Cons:

Somethings need repair

2026-05-04 • via Nuitee
J
Jeffrey • solo_traveller • gb
8
2026-05-04 • via Nuitee
L
Leigh anne • couple • gb
10
Well looked after spotless comfy staff so welcoming and couldn’t do enough we will definitely be back
Pros:

The room beautiful the staff were amazing and went over and above

Cons:

Nothing

2026-05-04 • via Nuitee
K
Kevin • couple • gb
2
Very poor, not worth the money and would not stay here again
Pros:

To be honest it’s definitely not a 4 star hotel

Cons:

We had no toilet paper… we had to ask. We had to give our card Detials for £150 security deposit
The room had no window which would had been fine but it smelt like damp.
The tv didn’t work when we told the staff she said oh yes it has been reported!
Parking is advertised however not one space available

2026-05-04 • via Nuitee
S
Sophie • couple • gb
6
Pros:

The property is lovely very clean and good for your money!

Cons:

We was told that we could pay cash for the deposit then when we got there told we couldn’t. Also I found the deposit quite a high deposit to pay it was 150 but we did get it down to 50. But we are still waiting for are deposits back and it’s been 4 weeks now and when we call up they just say it should be with us but still isn’t.

2026-05-04 • via Nuitee
R
Robert • family_with_children • gb
8
2026-05-04 • via Nuitee
J
June Gilmore • solo_traveller • gb
10
Pros:

Hotel was beautiful inside and very clean. Staff were polite and helpful bed comfortable and in great location

2026-05-04 • via Nuitee
L
Lisa • family_with_children • gb
9
The two girls were lovely and so helpful.
Pros:

Rooms lovely

Cons:

No food

2026-05-03 • via Nuitee
M
michelle • solo_traveller • gb
6
2026-05-03 • via Nuitee