Hilton Mall Of Istanbul

Hotels
•
Hilton Hotels & Resorts
8.6 (1357 reviews)
Ziya Gokalp Mah Suleyman Demirel , Istanbul , tr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Outdated furniture
Poor breakfast quality

Categories

Cleanliness
7.85
The hotel needs to reconsider its 5-star rating. Room furniture is outdated and floors weren’t properly cleaned.
Service
9.35
Staff were very friendly, helpful, and provided excellent service, particularly Merve and Yunus.
Location
9.35
The location is amazing with access to Mall of Istanbul, very convenient.
Room Quality
8.35
Spacious rooms with great views, although furniture needs updating.
Amenities
8.35
Good amenities are available, but parking fees add inconvenience.
Value for Money
8.35
Prices are perceived as high for the quality offered, especially with outdated facilities.
Food and Beverage
7.85
Breakfast quality was lacking, although a few good experiences were noted.
Overall Experience
9.35
Overall comfortable stay with great service and location, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:39

Property Description

Luxurious Accommodation with Top-Notch Amenities

The Hilton Mall Of Istanbul offers a 5-star experience with a range of exceptional amenities. The hotel boasts air-conditioned rooms with free WiFi, a 24-hour front desk, and room service for guests' convenience.

Culinary Delights and Relaxation

Guests can enjoy delicious continental and buffet breakfast options at the all-day dining restaurant, Kuzine, which serves international and Turkish cuisine. After a day of exploring the city, unwind at the Lobby Bar with a refreshing drink while taking in the city views.

Wellness and Leisure Facilities

Indulge in relaxation at the Turkish bath and sauna, or take a dip in the in-house indoor pool. The hotel also features a fitness centre, a hairdresser's, and a business centre for all your needs.

Book your stay at Hilton Mall Of Istanbul for a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 6 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1357 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 9.35
P
Parviz • solo_traveller • az
10
2026-02-12 • via Nuitee
E
Elena • solo_traveller • ru
9
Pros:

Номер не супер прямо супер. Диванчик в пятнах, двери в душевой и туалете открываются с подозрительным щелчком. Как бы чего не сломать... Номер просторный. Персонал дружелюбный. Сауна работает, хамам.. пара я так и не дождалась. Место супер хорошее: выход из метро и ты в отеле. Главное преимущество это отеля это топовое место

Cons:

Я бы сделала крючки в с/у, куда можно вешать полотенца, вещи. Но это мой субъективный взгляд заядлого путешественника.

2026-02-09 • via Nuitee
K
Khaleel Yaish • solo_traveller • ps
8
Gorgeous
Pros:

I like the cleanliness of the hotel.

Cons:

It's far away from the midtown and airport

2026-02-08 • via Nuitee
Z
zeeshan • family_with_children • gb
10
2026-02-08 • via Nuitee
W
William • couple • us
8
Great location, excellent place to stay!
Pros:

The gentleman who checked me in was amazing! Very helpful and very professional

Cons:

The only flaw I found d was the bathroom in 2101 had a smell like the toilet does not work

2026-01-31 • via Nuitee
K
Kübra • solo_traveller • de
5
2026-01-31 • via Nuitee
H
Halilovic • couple • ba
9
2026-01-31 • via Nuitee
P
Peter • couple • es
10
Comfortable and coursy hotel close to shopping
Pros:

Location close to Mall and Furniture street in Stambul.
Fine breakfast.
Very good attention

2026-01-30 • via Nuitee
H
HANAN • extended_group • sa
8
Receptionists were very nice
Pros:

Location

Cons:

The toilets

2026-01-26 • via Nuitee
S
Sanita • family_with_children • lv
10
Pros:

Got nice upgrade, good attitude and comfy spacious rooms

2026-01-24 • via Nuitee
M
Mohammed • couple • iq
10
Best Hotel i would like to stay at istanbul
Pros:

Our stay was amazing every thing was comfortable what is the best i like about this hotel that is near to mall of istanbul and connected directly and also near to my work area thanks specially to Sena at the reception for her kindness throughout my stay.

Cons:

Nothing

2026-01-23 • via Nuitee
I
Ibrahim • couple • sa
8
لابأس مكان مريح وفي قلب مول آوف إسطنبول ولكن السعر مبالغ فيه
Pros:

قربه من المطار

Cons:

سوء وجبات مطعم الفندق وخاصة وجبة الإفطار

2026-01-20 • via Nuitee
R
Rami • family_with_children • lb
9
2026-01-20 • via Nuitee
Y
Yuliia • family_with_children • ua
8
2026-01-20 • via Nuitee
M
MARIUS • family_with_children • ro
10
2026-01-19 • via Nuitee
S
Seyed • solo_traveller • ae
8
2026-01-19 • via Nuitee
P
Prashant Shivnath • solo_traveller • ae
8
2026-01-19 • via Nuitee
M
Maryam • family_with_children • sa
10
Pros:

I had a wonderful stay at your hotel, thanks to your excellent service. A special thanks to Mr. Yunus at reception for his outstanding hospitality ,his warm welcome and helpfulness made a significant different.
Thank you

2026-01-19 • via Nuitee
A
Ahmad • solo_traveller • kw
8
2026-01-19 • via Nuitee
H
Habib Ampa Florentin • family_with_children • sn
8
Bon séjour
Pros:

Excellent petit-déjeuner

2026-01-19 • via Nuitee