Holiday Inn Express & Suites - Roanoke – Civic Center

Hotels
•
Holiday Inn Express
9 (1160 reviews)
1303 Williamson Road , Roanoke , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Overall Experience
Cons:
Service Issues
Limited Breakfast Choices

Categories

Cleanliness
9.33
All mentioned reviews highlight cleanliness consistently, indicating a well-maintained property.
Service
8.8
Some reviews mention delays and issues with front desk service, slightly lowering the score.
Location
9.34
The convenience of the location to local attractions is noted positively in multiple reviews.
Room Quality
8.79
The rooms were described positively, but there were some mix-ups regarding accommodations.
Amenities
9.32
Positive mentions of available amenities like snacks and microwaveable food.
Value for Money
8.78
Value is perceived as good, but some complaints suggest room for improvement.
Food and Beverage
8.33
Mixed reviews on breakfast quality; some found it lacking variety.
Overall Experience
9.3
Overall sentiment is positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:11

Property Description

Convenient Location
Located in Roanoke, Holiday Inn Express & Suites - Roanoke – Civic Center is just steps away from the Civic Center and a short distance from popular attractions like the Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also offers express check-in and check-out for your convenience.

Comfortable Rooms
Relax in air-conditioned rooms equipped with everything you need, including a coffee machine, microwave, and flat-screen TV. Each room features a private bathroom and cozy bedding for a restful night's sleep.

Book your stay at Holiday Inn Express & Suites - Roanoke – Civic Center for a memorable experience in Roanoke.

Important information:

Please note that the property does not accept reservations from local residents and within an approximate 60 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1160 reviews
Cleanliness: 9.33
Service: 8.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
H
Harris • solo_traveller • us
9
2026-06-26 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-06-25 • via Nuitee
R
Robbin • solo_traveller • us
8
Great stay
Pros:

We enjoyed the pool and the clean facilities and property.

Cons:

The bed was comfortable, but very firm. I woke up a little stiff.

2026-06-24 • via Nuitee
C
charles • couple • us
10
2026-06-23 • via Nuitee
P
Paul • couple • us
9
2026-06-23 • via Nuitee
D
Don • couple • us
8
2026-06-23 • via Nuitee
M
Margaret • couple • us
8
Cons:

Breakfast leaves much to be desired. Eggs are tasteless and barely hot. Coffee is mediocre.

2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
10
Comfortable and relaxing
Pros:

Good location for my trip, friendly staff, quiet and relaxing.

Cons:

N/A

2026-06-21 • via Nuitee
C
Cathy • solo_traveller • us
8
Wonderful stay
Pros:

The desk person was very friendly and helpful. It smelled so fresh in our room. Bed was clean and comfortable.

Cons:

Nothing really.

2026-06-19 • via Nuitee
B
Barbara • extended_group • us
10
Enjoyed it this is our third time staying at this property
Pros:

Always good with the property easy to find

Cons:

Didn’t like where I had to park. It was further away than I had anticipated.

2026-06-17 • via Nuitee
K
Kimberly • couple • us
10
2026-06-14 • via Nuitee
G
Gross • solo_traveller • us
10
Pros:

Customer service was great
They went beyond

Cons:

Breakfast could've been rotated out more frequently

2026-06-14 • via Nuitee
C
Corena • couple • us
10
Great
Pros:

Nice

2026-06-13 • via Nuitee
K
Keith • extended_group • us
10
Very comfortable stay
Pros:

Very Clean and well kept and nice staff

2026-06-11 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-06-09 • via Nuitee
P
Paul • solo_traveller • gb
8
Comfortable, pleasant stay.
Pros:

Very friendly staff. Clean, comfortable room. Good value for money.

Cons:

Breakfast was average.

2026-06-07 • via Nuitee
B
Brian • extended_group • us
7
2026-06-06 • via Nuitee
M
Martha • couple • us
9
Just what we needed
Pros:

Nice selection of breakfast foods. My grandchildren loved it!

2026-06-04 • via Nuitee
S
Sarah Brooke • couple • us
10
We had a great time & enjoyed our hotel stay!
Pros:

Very clean! Very close the the concert venue! Breakfast was perfect!

2026-06-02 • via Nuitee
G
Gross • solo_traveller • us
10
2026-06-01 • via Nuitee