Holiday Inn Express & Suites - Roanoke – Civic Center

Hotels
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Holiday Inn Express
9 (1129 reviews)
1303 Williamson Road , Roanoke , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Overall Experience
Cons:
Service Issues
Limited Breakfast Choices

Categories

Cleanliness
9.33
All mentioned reviews highlight cleanliness consistently, indicating a well-maintained property.
Service
8.8
Some reviews mention delays and issues with front desk service, slightly lowering the score.
Location
9.34
The convenience of the location to local attractions is noted positively in multiple reviews.
Room Quality
8.79
The rooms were described positively, but there were some mix-ups regarding accommodations.
Amenities
9.32
Positive mentions of available amenities like snacks and microwaveable food.
Value for Money
8.78
Value is perceived as good, but some complaints suggest room for improvement.
Food and Beverage
8.33
Mixed reviews on breakfast quality; some found it lacking variety.
Overall Experience
9.3
Overall sentiment is positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:11

Property Description

Convenient Location
Located in Roanoke, Holiday Inn Express & Suites - Roanoke – Civic Center is just steps away from the Civic Center and a short distance from popular attractions like the Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Modern Amenities
Enjoy a comfortable stay with amenities such as a fitness centre, indoor pool, and free WiFi throughout the property. The hotel also offers express check-in and check-out for your convenience.

Comfortable Rooms
Relax in air-conditioned rooms equipped with everything you need, including a coffee machine, microwave, and flat-screen TV. Each room features a private bathroom and cozy bedding for a restful night's sleep.

Book your stay at Holiday Inn Express & Suites - Roanoke – Civic Center for a memorable experience in Roanoke.

Important information:

Please note that the property does not accept reservations from local residents and within an approximate 60 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1129 reviews
Cleanliness: 9.33
Service: 8.8
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
L
Lori • couple • us
7
2026-05-22 • via Nuitee
C
Carlos • couple • us
10
The staff was nice and friendly. The hotel overall was very clean and the breakfast and coffee was hot and fresh.
Pros:

Location and cleanliness

Cons:

N/A

2026-05-19 • via Nuitee
S
Stanley • couple • us
8
2026-05-19 • via Nuitee
D
Dalton • solo_traveller • us
7
Pros:

It was close to everything. And it would be perfect if your attending something at the Bergland Center. Your right across the road from it.

Cons:

I didn't know I would have to pay a $100 deposit for something. It made me short of money and I didn't get to go places I wanted to because. They need to let people know ahead of time.

2026-05-18 • via Nuitee
A
Anna • family_with_children • us
7
Cons:

Hugely overpriced for Graduation weekend

2026-05-18 • via Nuitee
M
Mary • couple • us
10
Pros:

Very clean and great security. When I stay at hotels I always bring a cleaning kit because they’re never clean to my standards. I can honestly say I didn’t feel the need to clean. I was able to just relax and enjoy my stay.

2026-05-12 • via Nuitee
W
Winona • couple • us
9
Very nice and would return given the chance.
Cons:

Would have liked a bathtub but the shower was great

2026-05-11 • via Nuitee
S
Sarah • solo_traveller • us
8
Pros:

All staff were friendly and it was very clean.

Cons:

The loud guest in the hallway at 2am but no fault to the hotel.

2026-05-10 • via Nuitee
S
Sally • solo_traveller • au
10
Pros:

Staff super friendly, location easy to find. Breafast good and simple. Room were big and clean.

Cons:

Nothing..

2026-05-08 • via Nuitee
D
Dan • couple • us
9
Worked for our needs.
Pros:

Warm cinnamon rolls good idea. Eggs pretty typical of premade breakfast fare.

Cons:

Shower walls not cleaned well. Variety of hair and other less desirable things on walls.

2026-05-07 • via Nuitee
M
Mary • family_with_children • us
7
2026-05-06 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

The staff was very welcoming and professional

2026-05-05 • via Nuitee
M
Meade • solo_traveller • us
6
Overpriced
Pros:

Location was nice for what we were in Roanoke for.

Cons:

Over priced for your basic hotel room

2026-05-04 • via Nuitee
J
Jamie • solo_traveller • us
9
2026-05-04 • via Nuitee
K
Kim • couple • us
9
2026-05-02 • via Nuitee
P
Pamela • couple • us
9
It was a short overnight stay, but very comfortable.
Pros:

It was very clean and breakfast was very good! Bed was comfortable!

2026-04-25 • via Nuitee
H
Harris • family_with_children • us
10
2026-04-23 • via Nuitee
J
Joseph • couple • us
10
2026-04-22 • via Nuitee
K
Karen • couple • us
10
2026-04-19 • via Nuitee
A
Anguix • solo_traveller • es
8
Pros:

Hotel funcional,

Cons:

La recepcionista de la tarde muy antipática y el señor del desayuno más de lo mismo

2026-04-16 • via Nuitee