Crowne Plaza Utrecht - Central Station by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.6 (5819 reviews)
Catharijne Esplanade 13 , Utrecht , nl

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Centrally located
Cons:
Cleanliness issues in shower
Noise from outside
Confusing entrance

Categories

Cleanliness
8.11
Some mentions of cleanliness issues in the shower and public areas.
Service
9.08
Consistent praise for friendly and professional staff.
Location
9.12
Hotel is centrally located near major transport and attractions.
Room Quality
8.07
Rooms generally good but some reports of noise and size issues.
Amenities
8.6
Good amenities in public areas, though some choices in room amenities were lacking.
Value for Money
8.56
Generally positive feedback on value relative to location and service.
Food and Beverage
8.61
Breakfast praised for variety and quality.
Overall Experience
8.68
Overall positive experiences with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodation
Experience comfort and style at Crowne Plaza Utrecht - Central Station, where every guest room is equipped with modern amenities like air conditioning, flat-screen TV, and a coffee machine.

Convenient Location
Located within Shopping Mall Hoog Catharijne, our hotel offers easy access to popular attractions such as TivoliVredenburg and Conference Center Domstad.

Exceptional Services
Indulge in buffet or American breakfast options, utilize our business centre, and enjoy free WiFi throughout the property. Book your stay now at Crowne Plaza Utrecht - Central Station for a memorable experience.

Important information:

The entrance of Crowne Plaza Utrecht Central Station is located within the shopping mall "Hoog Catharijne" on the 1st floor.

Please note that the mall is closed between 00:00 and 06:00. During these hours, use the night entrance at Catharijne Esplanade 44, Utrecht, and ring the intercom for access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5819 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
S
Shruti • solo_traveller • ie
8
2026-06-27 • via Nuitee
V
Vivianne • solo_traveller • nl
10
Pros:

Schone mooie kamer.
Vriendelijk en behulpzaam personeel.

Cons:

De koffie cups voor het koffie apparaat werden niet aangevuld voor mijn 2 e dag verblijf. Voor 150,- per nacht inclusief ontbijt zou je die oplettendheid op de details wel verwachten.

2026-06-27 • via Nuitee
T
Thiago • couple • ae
10
2026-06-27 • via Nuitee
S
Suvi • solo_traveller • fi
9
Pros:

Hotelli sijaitsee kauppakeskuksessa, keskeisellä paikalla ja lähellä jokea missä paljon ravintoloita. Huone todella siisti, tilava ja käytännöllinen. Huoneessa hyvä ilmastointi mikä tuli tarpeeseen kovilla helteillä. Loistava aamiainen ja kompakti kuntosali. Parkkihalli kauppakeskuksen alakerrassa Interparking Hoog Catharijne P5, hieman kallis 45€ mutta ennakkoon varaamalla olisi saanut halvemmalla.

2026-06-27 • via Nuitee
G
Galib • solo_traveller • ae
7
Pros:

The location

Cons:

The room service

2026-06-27 • via Nuitee
D
Daza Zabaleta • extended_group • cw
8
2026-06-26 • via Nuitee
G
Gayle • couple • fr
9
2026-06-26 • via Nuitee
G
Gerard • solo_traveller • nl
8
2026-06-26 • via Nuitee
L
LISE • solo_traveller • za
9
Pros:

Location is amazing after a long journey and the breakfast is very good.

Cons:

Expensive for the size room you get.

2026-06-25 • via Nuitee
H
Hisham Shashah • solo_traveller • nl
9
Pros:

Excellent location 👏

Cons:

Nothing.

2026-06-25 • via Nuitee
M
M • couple • nl
8
2026-06-24 • via Nuitee
S
Smeets • solo_traveller • us
8
Pros:

Location close to train station
Breakfast

Cons:

Entrance in the mall a bit weird

2026-06-24 • via Nuitee
I
Ioannis • couple • gr
7
Pros:

Τοποθεσια

Cons:

Ηταν πολύ καλή η επιλογή δωματίου στη σοφίτα

2026-06-23 • via Nuitee
H
Hristo • solo_traveller • bg
9
Pretty good
Pros:

The bathroom was good, and the breakfast was delicious and varied. The location is also great.

Cons:

The room was a bit tight around the bed and had no good view out the window.

2026-06-23 • via Nuitee
Y
Y. • couple • il
6
2026-06-22 • via Nuitee
J
Joanna • couple • gb
9
Good spot for a couple of nights in Utrecht
Pros:

New and modern.
Clean, good sized rooms
Friendly and helpful staff

2026-06-22 • via Nuitee
C
Cornelius Eliyah • solo_traveller • nl
9
2026-06-22 • via Nuitee
A
ABDULRAHMAN • solo_traveller • kw
10
Pros:

اعجبني الفندق جديد والنظافة والاستقبال الممتاز من قبل الموظفين وكانت غرفة ممتاز

Cons:

لا شيء

2026-06-22 • via Nuitee
G
Geerke • solo_traveller • nl
8
2026-06-21 • via Nuitee
B
Barb • couple • au
8
Recommend this hotel highly.
Pros:

Breakfast was a delight and great variety. Loved that I could make my own juices. The train station was really close and we took the train to Budhapest - location to the Square was within an easy walk, as well as to the Opera House which we availed ourselves of the beautiful outdoor coffee shop AND a concert.

Cons:

Loved every minute of being in Prague.

2026-06-21 • via Nuitee