Crowne Plaza Utrecht - Central Station by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.6 (5439 reviews)
Catharijne Esplanade 13 , Utrecht , nl

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Centrally located
Cons:
Cleanliness issues in shower
Noise from outside
Confusing entrance

Categories

Cleanliness
8.11
Some mentions of cleanliness issues in the shower and public areas.
Service
9.08
Consistent praise for friendly and professional staff.
Location
9.12
Hotel is centrally located near major transport and attractions.
Room Quality
8.07
Rooms generally good but some reports of noise and size issues.
Amenities
8.6
Good amenities in public areas, though some choices in room amenities were lacking.
Value for Money
8.56
Generally positive feedback on value relative to location and service.
Food and Beverage
8.61
Breakfast praised for variety and quality.
Overall Experience
8.68
Overall positive experiences with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodation
Experience comfort and style at Crowne Plaza Utrecht - Central Station, where every guest room is equipped with modern amenities like air conditioning, flat-screen TV, and a coffee machine.

Convenient Location
Located within Shopping Mall Hoog Catharijne, our hotel offers easy access to popular attractions such as TivoliVredenburg and Conference Center Domstad.

Exceptional Services
Indulge in buffet or American breakfast options, utilize our business centre, and enjoy free WiFi throughout the property. Book your stay now at Crowne Plaza Utrecht - Central Station for a memorable experience.

Important information:

The entrance of Crowne Plaza Utrecht Central Station is located within the shopping mall "Hoog Catharijne" on the 1st floor.

Please note that the mall is closed between 00:00 and 06:00. During these hours, use the night entrance at Catharijne Esplanade 44, Utrecht, and ring the intercom for access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5439 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
S
Sarah • couple • nl
8
2026-03-29 • via Nuitee
M
Marit • couple • nl
9
2026-03-28 • via Nuitee
K
Kelvin • extended_group • in
9
2026-03-27 • via Nuitee
S
Stef • extended_group • be
8
Goed gegereld, nette kamers en prima ontbijt
Pros:

Mooie schone kamers

2026-03-27 • via Nuitee
F
Frank • family_with_children • nl
8
Goede plek voor een korte vakantie in eigen land
Pros:

Moeilijk te vertellen, echt een top locatie, zeer vriendelijk personeel. Snelle check-in/check-out. Mooie kamers en een goede atmosfeer. Ook hele schone kamers, en goede housekeeping tussendoor.

Cons:

Persoonlijk vond ik het bed een beetje aan de kardemom kant. Verder niks aan te merken.

2026-03-27 • via Nuitee
C
Caroline • couple • nl
9
2026-03-26 • via Nuitee
T
Tanja • family_with_children • nl
8
2026-03-26 • via Nuitee
S
Samantha • extended_group • nl
7
2026-03-26 • via Nuitee
L
Linda • family_with_children • nl
6
2026-03-25 • via Nuitee
A
Andreas • solo_traveller • de
9
Pros:

Lage top, Personal sehr freundlich!
Parken Interparking Hoog Catharijne P5, Ausgang direkt gegenüber Hoteleingang, bei online-Vorbuchung preislich okay

2026-03-24 • via Nuitee
M
Maria • solo_traveller • fi
8
Siisti hotelli hyvällä sijainnilla.
Pros:

Aamiainen ihan ok ollakseen Keski-Euroopassa

Cons:

Vastaanottovirkailijat olivat hyvin vähäsanaisia ja palveluiden esittely vaatimatonta.

2026-03-24 • via Nuitee
A
Anouschka • solo_traveller • nl
8
Goed bereikbaar hotel, super vriendelijk personeel, goed bed en lekkere douche
Pros:

De kamer was niet zo groot maar alles wat je nodig hebt, zit er in. Heerlijk bed, goede doucht. Het ontbijt was prima, heel vriendelijk personeel. Kortom een aanrader

Cons:

Het enige wat ik miste was een raam in de kamer wat open kan.

2026-03-23 • via Nuitee
H
Henderikus de Vries • solo_traveller • nl
7
Pros:

Toffe student in het restaurant. Hij wist ook nog toeristische tips voor Rome te geven. Comfortabele kamer. Vlakbij station.

Cons:

Bewegwijzering niet goed. Kamer te donker. Geen volkorenbrood bij ontbijt. Lopen door Hoog-Catharijne is niet plezierig.

2026-03-23 • via Nuitee
S
Sumit • solo_traveller • nl
10
2026-03-23 • via Nuitee
A
Alessandro • couple • it
9
Hotel comodo per scoprire Utrecht
Pros:

Struttura centrale direttamente collegata alla zona della stazione e vicina al Tivoli, camere silenziose e con vista sulla città

2026-03-22 • via Nuitee
A
Alexander • solo_traveller • sk
9
2026-03-22 • via Nuitee
P
Prior • solo_traveller • de
9
Schönes Hotel, aber besser mit Deutsche Bahn und Nederlandsche Spoorwegen anreisen, wenn möglich.
Pros:

Sauberkeit, sehr gutes Frühstück, zentrale Lage, gute Parkmöglichkeiten für E-Auto

Cons:

Die Abhängigkeit zum öffentlichen Parkhaus mit unverschämten Preisen: 2 Tage für 70€!!

2026-03-21 • via Nuitee
U
Ulla • couple • de
6
Gute Lage .
Pros:

Die Lage

Cons:

Sehr hellhörig. Zum Hotelpreis kommt die Parkgebühr noch dazu.

2026-03-19 • via Nuitee
D
Duygu • solo_traveller • nl
9
2026-03-18 • via Nuitee
N
Noor • solo_traveller • ro
3
2026-03-17 • via Nuitee