Crowne Plaza Utrecht - Central Station by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (5636 reviews)
Catharijne Esplanade 13 , Utrecht , nl

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Centrally located
Cons:
Cleanliness issues in shower
Noise from outside
Confusing entrance

Categories

Cleanliness
8.11
Some mentions of cleanliness issues in the shower and public areas.
Service
9.08
Consistent praise for friendly and professional staff.
Location
9.12
Hotel is centrally located near major transport and attractions.
Room Quality
8.07
Rooms generally good but some reports of noise and size issues.
Amenities
8.6
Good amenities in public areas, though some choices in room amenities were lacking.
Value for Money
8.56
Generally positive feedback on value relative to location and service.
Food and Beverage
8.61
Breakfast praised for variety and quality.
Overall Experience
8.68
Overall positive experiences with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:05

Property Description

Luxurious Accommodation
Experience comfort and style at Crowne Plaza Utrecht - Central Station, where every guest room is equipped with modern amenities like air conditioning, flat-screen TV, and a coffee machine.

Convenient Location
Located within Shopping Mall Hoog Catharijne, our hotel offers easy access to popular attractions such as TivoliVredenburg and Conference Center Domstad.

Exceptional Services
Indulge in buffet or American breakfast options, utilize our business centre, and enjoy free WiFi throughout the property. Book your stay now at Crowne Plaza Utrecht - Central Station for a memorable experience.

Important information:

The entrance of Crowne Plaza Utrecht Central Station is located within the shopping mall "Hoog Catharijne" on the 1st floor.

Please note that the mall is closed between 00:00 and 06:00. During these hours, use the night entrance at Catharijne Esplanade 44, Utrecht, and ring the intercom for access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 44 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5636 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Anja • solo_traveller • be
8
Pros:

De locatie is ideaal. Niet ver van het station en van de winkels.

Cons:

Eigen niks.

2026-05-09 • via Nuitee
J
Jade • couple • be
10
Pros:

Locatie was ideaal!

Cons:

/

2026-05-09 • via Nuitee
J
Jingchao • solo_traveller • it
10
2026-05-08 • via Nuitee
M
M • solo_traveller • au
9
2026-05-08 • via Nuitee
C
Carolien • solo_traveller • be
10
2026-05-07 • via Nuitee
B
Brigitte • couple • de
7
2026-05-07 • via Nuitee
C
Charalampos • couple • gr
10
2026-05-07 • via Nuitee
M
Mallory • solo_traveller • us
9
2026-05-06 • via Nuitee
B
bjorn • solo_traveller • nl
9
Pros:

Mooi schoon hotel vriendelijk personeel

Cons:

Weinig

2026-05-06 • via Nuitee
R
Rabea • family_with_children • de
9
Zentrale Anbindung, herzlicher Service - perfekt für einen Städtetrip
2026-05-06 • via Nuitee
K
Kjell • couple • dk
10
2026-05-05 • via Nuitee
C
Caroline • couple • gb
8
Pros:

Location to the train station and the city.

Cons:

It was quite noisy at night with the people in the bars in the streets below.

2026-05-05 • via Nuitee
D
Dmitrij • couple • de
8
Erholsame Urlaub
Pros:

Sehr zentral und das Personal ist sehr freundlich und hilfsbereit.

Cons:

Nichts

2026-05-05 • via Nuitee
M
Melanie • solo_traveller • de
9
2026-05-05 • via Nuitee
Y
Yehuda • couple • il
8
2026-05-05 • via Nuitee
M
Maria • solo_traveller • gt
9
Pros:

La ubicación cerca a la estación de tren, dentro de un centro comercial con supermercado entre muchas tiendas mas. El desayuno es muy completo y delicioso.

Cons:

Puede ser un poco alta la tarifa.

2026-05-04 • via Nuitee
I
Ina • couple • ie
9
Pros:

Excellent location for getting to Utrecht by train and for accessing the city centre as it is right in the middle of the city centre! Good selection at the breakfast buffet, including some cooked to order items. Lovely modern room, bigger than expected. All in all great hotel.

2026-05-04 • via Nuitee
M
Maggie Wijsman • solo_traveller • nl
10
Pros:

De locatie.

Cons:

Niets!

2026-05-04 • via Nuitee
M
Monika • couple • pl
10
2026-05-04 • via Nuitee
K
Karim • solo_traveller • eg
9
2026-05-04 • via Nuitee