Via Inn Prime Hiroshima Shinkansenguchi

Hotels
Via Inn Hotels
8.6 (4272 reviews)
1-6, Matsubara-cho, Minami-ku , Hiroshima , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Good amenities
Cons:
Service could be improved
Cleanliness issues
Food service complaints

Categories

Cleanliness
7.93
Guest mentioned issues with cleanliness, particularly hair left in the bathroom.
Service
8.4
Generally positive staff interaction, though mixed feedback on helpfulness.
Location
9.44
Multiple reviewers praised the excellent location near train stations and amenities.
Room Quality
8.89
Most reviews indicated rooms were spacious and comfortable.
Amenities
8.92
Positive mentions of amenities like the Onsen and convenience of services.
Value for Money
8.38
Generally, the hotel provides reasonable value aligned with its pricing.
Food and Beverage
7.93
Some complaints about dining options, particularly treatment of non-Japanese guests.
Overall Experience
8.9
Overall positive experience, most guests indicated willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Central Location:
Located in the heart of Hiroshima, Via Inn Prime Hiroshima Shinkansenguchi provides easy access to major attractions and transportation hubs, making it the perfect base for your stay.

Comfortable Rooms:
Each room at the hotel is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable and relaxing stay for all guests.

Convenient Facilities:
Enjoy complimentary American breakfast and stay connected with free WiFi throughout the property. With a 24-hour front desk and luggage storage available, your needs are well taken care of during your visit.

Ready to experience the convenience and comfort of Via Inn Prime Hiroshima Shinkansenguchi? Book your stay now and make the most of your time in Hiroshima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 4272 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
J
Joan couple es
8
Pros:

El onsen y el detalle de los pijamas, cremitas…

Cons:

El check-in

2026-08-15 via Nuitee
Y
Yuki couple jp
10
2026-08-15 via Nuitee
S
Sanae extended_group us
10
快適の一言でした。
Pros:

ロケーションとお部屋や室内の設備の広さ、そして清潔感です。 お風呂の混み具合を示す表示や館内にコメダ珈琲が隣接しており、ホテルに戻って一時休憩する際に大変便利でした。営業時間が深夜までだとなお嬉しいですね。

Cons:

お風呂やランドリーが混んでいるところです。
ビジネスホテルなので、それは仕方ないと思います。

2026-08-15 via Nuitee
D
DAICHI solo_traveller jp
10
2026-08-15 via Nuitee
N
Nicola solo_traveller gb
9
2026-08-15 via Nuitee
K
Kumiko family_with_children jp
5
色々書きましたが、スタッフの方々は、みなさん親切でした。
Pros:

朝食のレパートリーが豊富だった。
お風呂がとても良かったが、いつも満員と表示されていた。実際行くと、そうでもないのに。
駅近は、有り難かった。荷物も出発まで預かって貰えて助かりました。

Cons:

部屋がとても狭くて、2人では息苦しかった。
部屋が暑くて、エアコンの温度を下げても効きが悪かった。枕が高くて寝にくかった。色んな種類の枕が選べればよいのにと思った。ベッドが2人では狭かった。

2026-08-14 via Nuitee
H
hiroko couple jp
8
Pros:

大浴場が広くて良かっ

Cons:

冷蔵庫に冷凍機能があればもっと良かった

2026-08-14 via Nuitee
T
Tingkai couple tw
9
2026-08-14 via Nuitee
V
Vincent couple it
10
2026-08-14 via Nuitee
伊藤 solo_traveller jp
8
Pros:

大浴場
コメダのモーニング

Cons:

ベッド周りが狭かった

2026-08-13 via Nuitee
Y
Yuta couple jp
8
2026-08-13 via Nuitee
H
hirao couple jp
8
2026-08-13 via Nuitee
D
DAVID solo_traveller es
10
Buena ubicación e instalaciones
Pros:

Ubicación

2026-08-13 via Nuitee
A
ANNA couple es
10
2026-08-13 via Nuitee
T
tomoko solo_traveller jp
8
Pros:

とてもキレイで便利がすごく良かったです。

Cons:

ないです。

2026-08-12 via Nuitee
V
Vincent couple it
10
2026-08-12 via Nuitee
B
Beatriz couple es
10
Estupenda opción en Hiroshima
Pros:

Fantástico hotel cerca de la estación

Cons:

Nada

2026-08-11 via Nuitee
A
Alicia extended_group es
6
Para una noche correcto
Pros:

La cama

Cons:

Habitación muy pequeña y desayuno muy limitado, apenas se podía elegir

2026-08-11 via Nuitee
S
Shao Nong solo_traveller tw
9
接待人員很熱心講解
Pros:

離車站超近,有大浴場可以使用非常棒。

Cons:

牆壁有一點點髒髒的剝落 但不影響住宿

2026-08-11 via Nuitee
J
JORGE solo_traveller es
10
Pros:

Ubicación excelente habitaciones cómodas y con todas las necesidades. El baño público un acierto.

2026-08-11 via Nuitee