Via Inn Prime Hiroshima Shinkansenguchi

Hotels
•
Via Inn Hotels
8.6 (4063 reviews)
1-6, Matsubara-cho, Minami-ku , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Good amenities
Cons:
Service could be improved
Cleanliness issues
Food service complaints

Categories

Cleanliness
7.93
Guest mentioned issues with cleanliness, particularly hair left in the bathroom.
Service
8.4
Generally positive staff interaction, though mixed feedback on helpfulness.
Location
9.44
Multiple reviewers praised the excellent location near train stations and amenities.
Room Quality
8.89
Most reviews indicated rooms were spacious and comfortable.
Amenities
8.92
Positive mentions of amenities like the Onsen and convenience of services.
Value for Money
8.38
Generally, the hotel provides reasonable value aligned with its pricing.
Food and Beverage
7.93
Some complaints about dining options, particularly treatment of non-Japanese guests.
Overall Experience
8.9
Overall positive experience, most guests indicated willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:26

Property Description

Central Location:
Located in the heart of Hiroshima, Via Inn Prime Hiroshima Shinkansenguchi provides easy access to major attractions and transportation hubs, making it the perfect base for your stay.

Comfortable Rooms:
Each room at the hotel is thoughtfully equipped with modern amenities such as a flat-screen TV, private bathroom, and cozy bedding, ensuring a comfortable and relaxing stay for all guests.

Convenient Facilities:
Enjoy complimentary American breakfast and stay connected with free WiFi throughout the property. With a 24-hour front desk and luggage storage available, your needs are well taken care of during your visit.

Ready to experience the convenience and comfort of Via Inn Prime Hiroshima Shinkansenguchi? Book your stay now and make the most of your time in Hiroshima!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4063 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
M
Maggie • family_with_children • hk
9
Near station
Pros:

Near JR station 🥳

Cons:

Bed too soft

2026-06-07 • via Nuitee
E
Estalker II • couple • ph
10
Cons:

Too many laundry room users not claiming their laundry on time.

2026-06-06 • via Nuitee
A
ANA • couple • es
9
Superb
Pros:

Excellent location near Hiroshima station (we used Shinkansen from Kyoto/Osaka and JR to Miyajima). Several konbinis around and Ekinishiinshokutengai area for Izakayas and food.
Room was clean and comfy (slightly bigger than the Japanese standard).
Public onsen was also cool.

Cons:

Nothing

2026-06-06 • via Nuitee
O
OSAMU • solo_traveller • jp
10
2026-06-06 • via Nuitee
O
Okibe • couple • jp
8
2026-06-05 • via Nuitee
S
STEPHANE • couple • fr
10
Super hôtel pour visiter Hiroshima et Miyajima
Pros:

Franchement très très bien. Au pied de la gare et donc également des métros. Emplacement très pratique. Nous avons payé 150€ pour 3 nuits (sans petits déjeuner). Chambre très propre, la chambre refaite chaque jour, onsen très agréable, de super masques pour le visage offerts, personnel vraiment serviables et sympathiques. Rapport qualité prix au top. On recommande

Cons:

Strictement rien

2026-06-05 • via Nuitee
N
Noelia • couple • es
9
Práctico y cómodo
Pros:

Cercano a la estación de Hiroshima y todo muy limpio. El onsen maravilloso y la cantidad de amenities también! El tamaño de la habitación es correcto.

2026-06-05 • via Nuitee
C
cinthia • solo_traveller • br
9
Excellent value and super close to the station and many shops
Pros:

It's so close to the Hiroshima Station, and the Komeda coffee on the 1F is just superb (kind and attentive staff, good variety and tasty drinks and food)
The public bath is very ample and comfortable, and you can ask at the front desk for another bath towel if you already used one at the same day.

Cons:

Things like this happen, but I found an used and dried up contact lens on the bed (???) while it looked clean maybe it just got stuck there at some point.

2026-06-05 • via Nuitee
V
Valerie • solo_traveller • ph
7
Convenient short walk from the station, clean room but had persistent musty smell
Pros:

Room was a decent size. Check-in is strictly at 3 PM. Toiletries are provided at the lobby, so just grab what you need. There's a microwave and a vending machine in the lobby, too, although you can't eat or drink there. Location is convenient, very accessible to the buses and the train station. There's a mall nearby and a 711 across the street, plus lots of food places at the station. Breakfast is served at Komeda Cafe, which is right next door. It's basic continental but good enough and delicious. The staff was friendly. It's self-check-in and self-check-out, so if you get flustered by those or just don't want to use machines, you can ask the staff for help.

Cons:

Bad musty smell. (And mind you, I had a cold during this time, and I could still smell it.) Not sure if it was coming from the carpet, because the linens seemed clean. The provided sleepwear also smelled bad, like it hadn't been washed and was just neatly folded back or left there. Only stayed one night, so I didn't bother complaining or asking for a different room and just put up with it.

2026-06-05 • via Nuitee
C
Christophe • solo_traveller • fr
10
2026-06-05 • via Nuitee
瀬戸 • solo_traveller • jp
8
2026-06-05 • via Nuitee
C
Christophe • solo_traveller • fr
10
Pros:

L'emplacement à 2 minutes de la gare très pratique. Le personnel sympathique et serviable. Le onsen très bien. Incroyable rapport qualité prix.

Cons:

Les oreillers sont trop durs pour nous mais c'est typique du Japon.

2026-06-05 • via Nuitee
Y
Yu-Hui • couple • tw
10
這次入住四晚覺得很棒，房間乾淨舒適，服務人員親切，地點離車站很近，附近有超市便利商店很方便，而且價錢優惠，覺得很超值！
Pros:

離車站近，房間乾淨，大浴場很棒，服務人員親切又樂於助人，原以為房間小但其實還不錯

Cons:

目前沒有，也許房間可以提供瓶裝水

2026-06-04 • via Nuitee
S
Soyoung • family_with_children • kr
10
Pros:

옥상에 대욕탕이 정말 좋았다. 거리가 기차역과 매우 가까웠다. 조식은 이용안했는데 역에서 도시락포장을 하거나 맞은편 마트에서 간단히 살 수 있어서 부족함이 없었다. 트윈+소파베드 (3인) 이용했는데 생각보다 방에 공간적 여유가 있어서 캐리어 풀거나 이동하기도 좋았다.

2026-06-04 • via Nuitee
I
Ilaria • couple • it
10
Perfect stay near JR Hiroshima station
Pros:

Excellent location, immediately near the JR station
The room was big compared to Japanese standards and had everything we needed
The public bath was beautiful and very well maintained

2026-06-04 • via Nuitee
C
Christoph • solo_traveller • at
8
2026-06-03 • via Nuitee
C
Caterina • couple • it
10
Pros:

Struttura pulita e staff gentile

2026-06-03 • via Nuitee
D
dany boi • solo_traveller • ro
9
Pros:

Alles

Cons:

Nichts

2026-06-03 • via Nuitee
N
Noriko • couple • jp
9
2026-06-02 • via Nuitee
F
Ferkitaa • solo_traveller • es
10
Estancia recomendada muy cerca de Hiroshima Statiom
Pros:

Muy buena ubicación y calidad-precio

2026-06-02 • via Nuitee