InTown Suites Extended Stay Cincinnati OH - Fairfield

It was the dirtiest hotel I've ever been in. And I've been to over 30 in the tri-state area.

It took me 5 hours to clean up in arrival. I had to mop 3 times just to get the water bucket from being black, to brown, to light brown.
The kitchen counter was DISGUSTING it was covered with caked up food. I mean it took me 5 wipe downs with extreme scrubbing to get all the caked up food.

Nothing was clean, not even the bathtub..took me 40 minutes to scrub it.

They don't provide toilet paper? That's a first for me.
Thr manager is a liar and he was very rude and extremely insensitive to my multiple disabilities.

The night staff female that has a bunch of facial piercings is rude and she acts like she hates her job and hates being there. She said she walks thr halls on every floor multiple times a day and night to listen for people arguing and then she calls the police. Her exact words.

The manager then refused my continued stay with my emotional support pet.

The elevator was down for 4 days and still down on day manager kicked me out. Well he was actually breaking the law by doing so, the law refuses a hotel to make you leave when you're on the third floor and disabled. I am losing loss of feeling in my limbs due to nerve damage in my spine. Both hands have lost feeling and my feet are beginning to as well. I use a walker now, but a wheelchair unfortunately, is in my near future.

Instead of looking at the ADA law that protected me, he stormed off and then CALLED THE POLICE ON A 55 YEAR OLD DISABLED ALL ALONE WOMAN. WHO CAN BARELY WALK ANYMORE.

The police sided with me once they learned about the violation of ADA.

The price till walking in. It's a dump. Paid for a suite with kitchenette for a month. However first off it is the nastiest place ever. Secondly the suite had sticky nasty ripped carpet, microwave was disgusting, stove did not work, bathroom was gross,pubic hair,filth,urine,stained towels,bedding,and base trim was peeling off everywhere with filth caked up on and behind it. The smell was horrible throughout the entire place. Management was notified about the inequality of the room but, did absolutely nothing to fix or offer another room in the dump that at least had working cleaner appliances. I ended up battling with them over my money still nothing from them. Clause states no refunds people read it and don't stay if your a clean person or expect anything to compensate from them. Also it is unattended from 7pm to 11am no person to reach to complain about prostitution and drug deals going on in hallways. Horrible horrible (Colerain property) .

Room had a moldy smell

The general manager was rude I killed three roaches while I was there and the snack machine didn’t dispense my snacks half the time

The manager I believe her name was Lisa wasn’t very nice condescending and rude
Talked to me like I was a child and was unintelligent