OJO AZUL RESORT

Hotels
9.2 (164 reviews)
Camino Vecinal Parcela 8C 2 Poblado Francisco Zarco Valle de Guadalupe , Valle de Guadalupe , mx

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great food
Peaceful and clean environment
Friendly staff
Cons:
Dirty shower
Uncomfortable bed
Poor service at restaurant

Categories

Cleanliness
8.62
Shower felt dirty and slimy, overall cleanliness appears to need improvement.
Service
9.12
Some complaints regarding service at the restaurant, but positive comments about staff friendliness.
Location
10
Enjoyable atmosphere mentioned, with proximity to nice local spots.
Room Quality
8.12
Air conditioning issues and hard bed reported, not meeting expectations.
Amenities
10
The Saturday night band was a highlight, adding to the amenities.
Value for Money
10
Great value for the money mentioned in the reviews.
Food and Beverage
8.12
Mixed reviews on food and drinks at the restaurant, some items were not well received.
Overall Experience
9.62
Some highs like the band and value, but overall mixed feelings due to several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious 5-Star Stay in Valle de Guadalupe

Outdoor Pool and Hot Tub: Relax in style at OJO AZUL RESORT with a refreshing outdoor swimming pool and a soothing hot tub to unwind after a day of exploring.

Gourmet Dining and Concierge Service: Indulge in exquisite cuisine at the on-site restaurant and enjoy top-notch service with a concierge ready to assist you with all your needs.

Comfortable Rooms with Modern Amenities: Experience ultimate comfort in air-conditioned rooms featuring flat-screen TVs, plush bedding, and private bathrooms stocked with premium toiletries.

Book your unforgettable stay at OJO AZUL RESORT now and elevate your Valle de Guadalupe experience to new heights!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for US$25 per person per night when using an available extra bed.
    People 16 years old and over stay for US$50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 164 reviews
Cleanliness: 8.62
Service: 9.12
Location: 10
Room Quality: 8.12
Amenities: 10
Value for Money: 10
Food and Beverage: 8.12
Overall Experience: 9.62
S
Sara couple mx
10
2025-12-09 via Nuitee
R
Raquel family
10
Pros:

Always a great experience at Ojo Azul! Staff are all very welcoming, friendly, and helpful.

2025-10-08 via Nuitee
V
vardouhi partner
10
Pros:

Breakfast was as expected

2025-10-01 via Nuitee
M
miguel angel
8
Bonito
Pros:

Un hotel muy bonito necesita mejorar en atención a clientes sobre todo en el restaurante y en la noche no ahí nadie que te atienda en recepción

2025-09-17 via Nuitee
M
Matthew partner
10
Pros:

We had a great time on our trip. The resort was perfect. The food at the restaurant was top notch. Their wine was great, the room was spacious and comfortable and the staff was so kind and helpful. We would recommend this resort to anyone who wants a perfect little hideaway in the Valle.

2025-09-16 via Nuitee
A
Ali family
8
Pros:

Overall I loved it

2025-09-16 via Nuitee
A
Ali family
8
Pros:

The swimming pool was excellent
The bar was ok

2025-09-16 via Nuitee
R
Reynaldo
10
Pros:

Great food

2025-09-14 via Nuitee
H
Hector family
10
Pros:

Great place to stay! Really peaceful and clean!

2025-09-13 via Nuitee
A
Alejandra family
10
Pros:

Great property!
However, the service at the restaurant was not great. Servers seems like they didn’t want to be there. Food was good, but the alcoholic drinks (mixed drinks) were not good at all. They were too sweet and could not taste the alcohol at all. It tasted like juice with syrup.

2025-09-05 via Nuitee
A
Andres partner
4
Pros:

We were really looking forward to our stay, but unfortunately, it fell short of expectations. When we arrived, the air conditioning was off, and it was over 100° outside, so the room was extremely hot and uncomfortable to settle into.

The television was also an issue—there’s no standard cable connection, and they recommend logging into your own Netflix or Amazon account. However, those options never appeared on the TV, so we couldn’t watch anything during our stay.

The shower was disappointing as well. It felt dirty and slimy, and I actually had to lay down a towel just to be comfortable standing in it.

Another downside was the restaurant not opening until 8 AM, which meant no early morning coffee—something we were really hoping for.

On the positive side, the Saturday night band was fun and definitely the highlight of our stay. But overall, with the issues we experienced, I would not stay here again.

2025-08-30 via Nuitee
C
Cosimo
10
Pros:

My wife and I enjoyed our stay and hope to come back soon to enjoy our stay in valle de Guadalupe

2025-08-23 via Nuitee
G
Guadalupe
10
Pros:

It is perfect to rest.

2025-08-18 via Nuitee
C
Cristina isabel
10
Pros:

Excelente lugar para relajarse el fin de semana! La atención también excelente!!

2025-08-18 via Nuitee
T
Tricia partner
6
Pros:

It smelled like an outhouse outside our room
We would have liked to enjoy fire pit’s that was there but smell was too bad.

Bed was hard as a rock

2025-08-11 via Nuitee
L
Lorena partner
10
Pros:

Everything was perfect, excelente customer service, Jose Luis from the restaurant was very nice and helpful.

2025-08-11 via Nuitee
J
Judy partner
8
Pros:

Bed comfort was not the best. Staff was okay not as helpful or friendliest.

2025-08-02 via Nuitee
L
Luciana
10
Pros:

Excellent place to stay , people there where very friendly

2025-07-28 via Nuitee
R
Robert partner
10
Pros:

Nice and relaxing atmosphere.

2025-07-28 via Nuitee
H
Hector partner
10
Pros:

very nice place a great value for the money

2025-07-24 via Nuitee