Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleanliness issues
Old facilities
Inconsistent food quality

Categories

Cleanliness
7.2
Various mentions of an unclean bathroom and maintenance issues indicate a lower score in cleanliness.
Service
9.2
Multiple reviews praise the attentiveness of staff and good service.
Location
9.2
Many reviews highlight the excellent location near key places and accessibility.
Room Quality
7.7
Comments on small rooms, uncomfortable beds, and old furniture affect the room quality rating.
Amenities
8.2
Some amenities are missing or outdated, but breakfast is often praised.
Value for Money
8.2
The hotel is considered a good deal, despite some drawbacks.
Food and Beverage
7.7
Breakfast quality mentioned as below expectations, affecting overall food and beverage score.
Overall Experience
8.2
Guest satisfaction varied; some positive experiences, balanced by several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:07

Property Description

Convenient Location in Itajubá Town Centre

This city hotel, Hotel Oriente, offers comfortable accommodation with cable TV, free Wi-Fi, and complimentary private parking. Situated in the heart of Itajubá town centre, guests can easily explore the nearby attractions such as the Itajubá Bus Terminal, restaurants, and shops just a 5 minutes' walk away.

Cozy Rooms with Essential Amenities

All rooms at Hotel Oriente feature a fan, cable TV, and a private bathroom with a shower. The rooms are simply decorated, ensuring a comfortable stay for guests looking to relax after a day of exploring the city.

Scenic Surroundings and Nearby Attractions

Nestled within the forest landscapes of Serra da Mantiqueira, Hotel Oriente offers a peaceful retreat. Guests can start their day with an extensive buffet breakfast, filled with a variety of fruits, juices, and breads. With Piranguinho City known for its traditional Pé-de-Moleque candy just 10 km away, and easy access to Campos do Jordão via an unpaved road, there is no shortage of exploration opportunities near the hotel.

Book your stay at Hotel Oriente now and experience the charm of Itajubá!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for R$ 50 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for R$ 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 77 reviews
Cleanliness: 7.2
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
L
Luis • solo_traveller • br
4
Razoável
Pros:

Atendimento dos funcionários

Cons:

Estacionamento longe do hotel e com restrição de horário. Quarto bem pequeno e bem simples. Lugar com bastante barulho.

2026-03-23 • via Nuitee
R
Rosivane • family_with_children • br
7
2026-03-19 • via Nuitee
A
André • extended_group • br
10
Pros:

A estrutura do Hotel atendeu bem as expectativas e o objetivo da hospedagem de uma viagem a trabalho. Equipe ficou satisfeita com as acomodações, a cordialidade dos colaboradores e o café da manhã. Gostaria de deixar um reonhecimento especial ao colaborador Wilson da recepção que atendeu com prestesa e empenho as solicitações da equipe.

Cons:

Não tenho observações negativas quanto o período de estadia no hotel. Como dito acima as expectativas foram atendidas de acordo com o objetivo da viagem a trabalho.

2026-03-16 • via Nuitee
C
Celso • family_with_children • br
6
Atendeu as expectativas
Pros:

Localização, próximo a rodoviária. Atende as expectativas, espaço razoável. Para pernoite é bom.

2026-03-15 • via Nuitee
S
Sheila • family_with_children • br
5
2026-03-14 • via Nuitee
R
Rubens • family_with_children • br
10
2026-03-10 • via Nuitee
M
Marcelo • family_with_children • br
4
Pros:

A educação dos funcionários.

Cons:

O quarto não condiz com as fotos. Banheiro muito pequeno e com janela voltada para dentro do quarto. A janela do quarto não tem iluminação natural e a ventilação fica por conta do ar condicionado

2026-03-09 • via Nuitee
C
Cristina • family_with_children • br
5
2026-03-09 • via Nuitee
E
Elaine • family_with_children • br
8
2026-03-05 • via Nuitee
N
Nery • solo_traveller • br
8
2026-03-04 • via Nuitee
L
Luciana • family_with_children • br
7
2026-03-03 • via Nuitee
A
Andressa • couple • br
10
Boa estadia
Pros:

Quarto limpo, bem organizado e áreas comuns também. Levei minha cachorra porte médio e fomos super bem recebidos por todos. O hotel é bem perto dos principais marcos da cidade.

2026-02-22 • via Nuitee
M
Marcio • extended_group • br
8
2026-01-28 • via Nuitee
R
Robson • family_with_children • br
3
Achei caro.
Pros:

O hotel está em otima localização, proximo à rodoviaria, mercado, academia, drogaria e restaurantes. Os funcionários são ótimos, muito solicitos e educados, sempre dispostos a ajudar e agradar o hóspede sempre buscando soluções. O café da manhã, embora simples, conta com o que precisamos para começar bem o dia e ainda contamos com as moças da cozinha, que preparam um ovo mexido ou frito na hora, basta pedir. O estacionamento é em frente ao hotel, o que facilita bastante o acesso.

Cons:

As instalações estão bem desgastadas. Os corredores escuros causam má impressão. O apt que fiquei contava com apenas uma lâmpada fraca sobre o espelho do banheiro e a janela do quarto nao encaixava para fechar. O tamanho do quarto não comporta uma cama de casal como a que estava instalada, obrigando o hóspede a transitar por um vão entre a cama e a parede, com menos de 30cm, para chegar até a mesa ou janela.

2026-01-17 • via Nuitee
J
janayna • family_with_children • br
7
2026-01-14 • via Nuitee
R
Rodrigo • family_with_children • br
10
Pros:

Atendimento

2026-01-14 • via Nuitee
A
agelita menino • family_with_children • br
8
2026-01-04 • via Nuitee
P
Pedro • family_with_children • br
10
2026-01-02 • via Nuitee
R
Reginaldo • family_with_children • br
8
Pros:

Colaboradores educados, localização e acomodação bom custo benefício

Cons:

Estacionamento.
Precisa melhorar a logistica de abeetura de portão. Chegamos a ficar 25 min aguardando abertura do portao, memso fazendo ligação na recepção.

2025-12-26 • via Nuitee
A
Adival Adelton De Campos • couple • br
10
Excelente
Pros:

Colaboradores excelentes. Parabéns a todos.

Cons:

Frutas no café da manhã um pouco passadas.

2025-12-24 • via Nuitee