Pullman Doha West Bay

Hotels
Pullman Hotels and Resorts
9.6 (4866 reviews)
West Bay Twin Tower Al Shatt Street , Doha , qa

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Food quality variability
High pricing relative to some amenities

Categories

Cleanliness
9.66
Guests appreciated the cleanliness of the hotel, though some had issues with unpleasant odors.
Service
10
Guests consistently praised the exceptional service, especially from Soufiane, enhancing their overall experience.
Location
10
The hotel’s location near malls and tourist attractions was highlighted positively.
Room Quality
9.66
Rooms are spacious and well-maintained, contributing positively to the stay.
Amenities
9.66
Facilities were considered good, though some guests suggested improvements.
Value for Money
9.16
Some guests felt the quality did not match the pricing, particularly in the dining options.
Food and Beverage
8.66
Diverse opinions exist about food quality and breakfast options.
Overall Experience
10
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:13

Property Description

Luxurious Accommodation with Stunning City Views

State-of-the-Art Facilities for Ultimate Comfort
Experience a range of amenities including an outdoor swimming pool, fitness centre, sauna, and a variety of dining options. The hotel also offers room service, currency exchange, and a business centre for your convenience.

Diverse Dining Options and Recreational Activities
Indulge in a culinary journey with American, French, and Italian cuisine at the on-site restaurant. For recreation, enjoy billiards, bike hire, or relax at the in-house hot tub. With multilingual staff and a prime location near attractions, your stay at Pullman Doha West Bay will be unforgettable.

To experience luxury and convenience at its best, book your stay at Pullman Doha West Bay now.

Important information:

Superior Room and Superior Executive Room can accommodate 2 adults and 2 children up to 12 years old while sharing existing bed with parents. For more comfort, we would highly recommend to book upper room category, which will fit better for an extra bed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for QAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 4866 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 8.66
Overall Experience: 10
F
faraj couple qa
10
2026-04-25 via Nuitee
D
DrDouglas1971 Solo travel Edinburgh, Scotland
10
Again wonderful West Bay stay, thanks to Miss.Phoo - Amazing welcome as ever!
Pros:

After my last fantastic stay I was very much looking forward to returning to The Pullman West Bay. In my previous review I had mentioned Phoo, the most marvellous staff member, who took such great care of me. 



I couldn’t believe when I arrived at check-in and there was the wonderful Phoo. I immediately, without having to introduce myself, received the friendliest & sincerest welcome back, by name and once again Pooh provided amazing service; thanking me for my return and mentioning that she knew I would be arriving today, she even remembered what side of the building I stayed in previously, and so thoughtfully allocated a suite on the opposite side, so I could experience a differing view of the city. What wonderful service once more!



Again my suite was superb with a huge entrance lobby, living and dining area, bedroom and bathroom. The views were incredible. Welcome amenities soon arrived and everything was faultless

.

The Executive Lounge was a nice place to relax with a cup of tea and again with a fantastic view. They also provide breakfast, a light lunch and evening drinks in the lounge. As throughout the staff here were helpful and efficient, especially the male member of staff, who worked his socks off, looking after guests. 



All too soon it was time to leave but again Phoo had kindly arranged for a late check-out so I could relax and make the most of my stay before my flight back to Heathrow. I even managed a few pages of my book by the pool.



Once again my sincerest best wishes and thanks to Phoo who truly provides 5* service, with kindness, professionalism and a helpful manner throughout.



My only regret was I only was staying one night & I very much look forward to my return.

2026-04-21 via Tripadvisor
سلوى couple qa
7
السرعه بالاستجابة
Pros:

هدوء المكان والنظافه وكل الشكر والتقدير للاخت سارة على الاستقبال بابتسامتها الجميله موظفه بالاستقبال والأخ وليد ايضاً

Cons:

عدم الاستجابه السريعه لطلب مثلا طلبت أغراض زيادة للغرفه مثل فوط أخذت ساعتين حتى اتصلت مرة ثانيه علشان يجيبون الغرض ، وعند الطلب لأغراض من خارج الفندق عادي الانتظار لساعات طويله مع تكرار الاتصالات حتى يأتي بالغرض الخدمه هناء بطيئه جدا جدا جدا جدا

2026-04-19 via Nuitee
2
206happym Business Cairo, Cairo Governorate
10
The premier choice for business; I'll definitely return for a family vacation
Pros:

We visited the Pullman Doha West Bay during the F1 weekend as a group of 11 and had an exceptional experience. The staff were incredibly helpful, the breakfast was delicious with a great variety, and the location was superb. Our rooms and suites were well above expectations.

A special shout-out to Yasin, the Front Office Manager, who handled our entire group perfectly—even though we had booked through a third party. This experience and the genuine Qatari hospitality have inspired me to visit Doha again, and I’m already planning a trip back with my family.

My phone recently reminded me of these memories, and I decided it's never too late to share. Amazing Doha, and an amazing stay at the Pullman!

2026-04-18 via Tripadvisor
M
Merwan solo_traveller fr
9
2026-04-15 via Nuitee
_
_A6419OG Business
10
pullman
Pros:

very nive hotel i.can.say is.the.best.of.the.best.in qatar especially the staff from Reception she welcome me with very.nice smile Ms. Sara and.special thanks to Anis

2026-04-14 via Tripadvisor
G
Ghadir couple qa
9
2026-04-09 via Nuitee
M
mauriziotroilo Solo travel Bologna, Province of Bologna, Emilia-Romagna
10
Great hotel with a great staff!
Pros:

I'm staying at Pullman for one month, maybe two, but I could quite easily live here forever.

My room is awesome, huge, clean, comfortable, full of accessories, and with an awesome view.

Bathroom is perfect: shower, bath, a big sink, a bidet, two bathrobes, a lot of bath towels, abundant soap and shampoo.

Restaurants are good, serving several kinds of food, from healthy salads to Italian pasta. There's even a sport pub with cocktails and ethnic food. And a pastry shop.

The staff is awesome!
Everyone is super kind and friendly, always smiling, always available, always willing to help you with all your needs but never intrusive.
My friend Pavan is a hero!
He made me feel at home, helping me like I was part of his family!
And every time I see the smiles of the receptionists, my day gets brighter.

2026-04-08 via Tripadvisor
A
Aysha couple qa
10
Pros:

مكان نظيف وهادى وسرعه

Cons:

كل شي أعجبني

2026-04-08 via Nuitee
E
emresH2369ML Solo travel
10
Perfect Hotel
Pros:

It was perfect hotel and perfect service as well, personel was very helpful but specially Sara and Oumaima from reception helped me a lot and they are very kind and smiling.

2026-04-07 via Tripadvisor
T
Talha couple ae
8
2026-04-07 via Nuitee
N
nasros2026 Business
10
As a guest at your esteemed hotel for the Doha Bank General Assembly meeting
Pros:

As a guest at your esteemed hotel for the Doha Bank General Assembly meeting, I would like to take this opportunity to commend the management on the exceptional quality of your staff.

In particular, Miss Suad is a true asset to your organization. Her professionalism, grace, and commitment to delivering outstanding service set a benchmark for excellence. As an assistant to a candidate in the Board of Directors elections at Doha Bank, I am particularly attentive to high standards and quality performance - both of which she demonstrated impressively.
I strongly encourage management to recognize her outstanding contribution.

2026-04-02 via Tripadvisor
D
Derek couple es
10
Excellent
Pros:

We were looked after extremely well

2026-03-31 via Nuitee
S
Saeed couple ae
10
2026-03-30 via Nuitee
G
Global68465734881 Business
8
Not satisfied with the service
Pros:

Pullman Doha West Bay hotel little bit disappointed me. Me and my colleagues were accommodated in this hotel by company. Our company paid the full board service, laundry, 3 meals. The service was perfect the first days, but after the staff approach was quite different. We had to ask personally for the coffee during lunch and dinner times, after it's quite awkward each time to ask. Additionally, we had to ask for the salmon also personally. For the buffet it was not available. Even when we ask personally, the first days they were quite generous, but after a few days their approach was quite disappointing. These comments are not only from me, but from minimum 4 people.

2026-03-29 via Tripadvisor
3
34cristeld Business
10
Happy and Satisfied Customer
Pros:

the room is very cozy and has great location! Very helpful and accommodating staff like Bikram from concierge, reliable house keeping and reception team! salute to everyone!

2026-03-28 via Tripadvisor
S
sammyr483 Business
10
This is my first time. And I need to say This!
Pros:

I stayed here for one week, and Pullman Doha West Bay is a highly rated modern hotel that offers a comfortable and convenient stay in the heart of the city. Guests consistently praise its prime location in West Bay, making it easy to access major attractions, shopping areas, and the metro.
The rooms are spacious, clean, and well-designed, with many offering impressive city views, while the facilities, such as the pool, gym, and restaurants, add to the overall experience. I really love the atmosphere in the hotel; it is very calm and relaxing. The noise level is almost zero it feels like I am the only guest on the floor.
The service is generally warm and professional, although a few visitors have noted occasional delays or inconsistencies at the front desk. Overall, it delivers strong value for a 5-star property, making it a solid choice for both business and leisure travelers looking for quality without the ultra-luxury price tag.
Thank you so much for the excellent service from the reception team, room cleaners, restaurant staff, security, and all hotel staff. Kudos to the management! I will definitely stay here again.

2026-03-25 via Tripadvisor
N
nikkomartins2026 Solo travel
10
Two Night Two Deep
Pros:

Very Excellent Experience.
I will miss and I will not regret that I check-in

2026-03-25 via Tripadvisor
3
319yunif Business
10
Staying during Eid Holidays
Pros:

It’s a great experience to stay here during the Eid Holidays. The room was good. Thanks for all staff, they’re very nice and helpful. Also, thanks for Sydney for assisting me.

2026-03-25 via Tripadvisor
A
Ali couple qa
9
2026-03-25 via Nuitee