Pullman Doha West Bay

Hotels
Pullman Hotels and Resorts
9.6 (4924 reviews)
West Bay Twin Tower Al Shatt Street , Doha , qa

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Food quality variability
High pricing relative to some amenities

Categories

Cleanliness
9.66
Guests appreciated the cleanliness of the hotel, though some had issues with unpleasant odors.
Service
10
Guests consistently praised the exceptional service, especially from Soufiane, enhancing their overall experience.
Location
10
The hotel’s location near malls and tourist attractions was highlighted positively.
Room Quality
9.66
Rooms are spacious and well-maintained, contributing positively to the stay.
Amenities
9.66
Facilities were considered good, though some guests suggested improvements.
Value for Money
9.16
Some guests felt the quality did not match the pricing, particularly in the dining options.
Food and Beverage
8.66
Diverse opinions exist about food quality and breakfast options.
Overall Experience
10
Overall positive sentiment with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:13

Property Description

Luxurious Accommodation with Stunning City Views

State-of-the-Art Facilities for Ultimate Comfort
Experience a range of amenities including an outdoor swimming pool, fitness centre, sauna, and a variety of dining options. The hotel also offers room service, currency exchange, and a business centre for your convenience.

Diverse Dining Options and Recreational Activities
Indulge in a culinary journey with American, French, and Italian cuisine at the on-site restaurant. For recreation, enjoy billiards, bike hire, or relax at the in-house hot tub. With multilingual staff and a prime location near attractions, your stay at Pullman Doha West Bay will be unforgettable.

To experience luxury and convenience at its best, book your stay at Pullman Doha West Bay now.

Important information:

Superior Room and Superior Executive Room can accommodate 2 adults and 2 children up to 12 years old while sharing existing bed with parents. For more comfort, we would highly recommend to book upper room category, which will fit better for an extra bed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for QAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 4924 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 8.66
Overall Experience: 10
I
Iman solo_traveller sa
9
2026-05-16 via Nuitee
E
essa solo_traveller ae
10
Pros:

ممتازه

Cons:

ممتازه

2026-05-16 via Nuitee
F
faraj couple qa
10
Pros:

كل شي

Cons:

لاشي

2026-05-14 via Nuitee
S
Shahid family_with_children gb
8
2026-05-11 via Nuitee
M
Mada couple sa
7
Pros:

وسع الغرفه والنظافه والاطلاله وقرب الفندق لكل مكان

Cons:

بطىء الخدمه جداً رغم التواصل بأكثر من مره

2026-05-10 via Nuitee
A
Abdulrahman solo_traveller qa
10
2026-05-09 via Nuitee
L
Laura solo_traveller us
9
Excellent stay
Pros:

Location is amazing...staff are very nice

Cons:

Shower leaks

2026-05-09 via Nuitee
F
Fatima couple qa
9
2026-05-09 via Nuitee
A
ALSULAITI2002 solo_traveller qa
10
Pros:

Nil

Cons:

Nil

2026-05-06 via Nuitee
S
samuel solo_traveller gb
9
The location is good, room value was excellent however, the room service value was not so good.
Pros:

Location was good and staff were helpful.

Cons:

TV remote was missing from the room and the room service price was higher than other hotels in the area.

2026-05-05 via Nuitee
N
Necib couple qa
10
2026-05-05 via Nuitee
J
Jassim solo_traveller bh
7
كانت جميله ورائعه والموظفين متعاونون جدا
Pros:

مساحة الغرفه كبيرة ومريحة والحمام كبير ومريح جدا ويوجد ف الفندق سوبر ماركت صغير ف الطابق 3 ويوجد خارج الفندق ك مجمع تجاري جميل .

Cons:

تكدس السيارات امام مدخل الفندق ،
عدم وجود موظفين استقبال كفايه يوجد موظف واحد فقط مما ادى الى ازدحام كبير من النزلاء ،
غلق الدور الارضي بالكامل مما يسبب ربكة للنزلاء لايوجد مخرج الا عبر الدرج من مدخل الفندق والدرج كبير جدا للنزول الى الاسفل مما يسبب التعب والاجهاد النزلاء ،
السوبر ماركت داخل الفندق لا يعمل 24 ساعه !!
الافطار كان متواضعا جدا ولا يرقى بمستوى فندق 5 نجوم .
المصاعد تتأخر كثيرا رغم عدم وجود نزلاء كثر عند الانتظار !!

2026-05-04 via Nuitee
Y
Yousef solo_traveller kw
10
Pros:

المول المجاور للفندق

Cons:

كل شي كان تمام

2026-05-01 via Nuitee
S
Sultan couple sa
7
2026-04-28 via Nuitee
فيصل family_with_children sa
10
اقامه دافئه وجميله وعند عودتي لي قطر لن ابحث عن فندق اخر
Pros:

الخدمه الجميله وخدمة مواقف السيارات

Cons:

كل شي جميل حقيقتا

2026-04-27 via Nuitee
F
faraj couple qa
10
2026-04-25 via Nuitee
D
DrDouglas1971 Solo travel Edinburgh, Scotland
10
Again wonderful West Bay stay, thanks to Miss.Phoo - Amazing welcome as ever!
Pros:

After my last fantastic stay I was very much looking forward to returning to The Pullman West Bay. In my previous review I had mentioned Phoo, the most marvellous staff member, who took such great care of me. 



I couldn’t believe when I arrived at check-in and there was the wonderful Phoo. I immediately, without having to introduce myself, received the friendliest & sincerest welcome back, by name and once again Pooh provided amazing service; thanking me for my return and mentioning that she knew I would be arriving today, she even remembered what side of the building I stayed in previously, and so thoughtfully allocated a suite on the opposite side, so I could experience a differing view of the city. What wonderful service once more!



Again my suite was superb with a huge entrance lobby, living and dining area, bedroom and bathroom. The views were incredible. Welcome amenities soon arrived and everything was faultless

.

The Executive Lounge was a nice place to relax with a cup of tea and again with a fantastic view. They also provide breakfast, a light lunch and evening drinks in the lounge. As throughout the staff here were helpful and efficient, especially the male member of staff, who worked his socks off, looking after guests. 



All too soon it was time to leave but again Phoo had kindly arranged for a late check-out so I could relax and make the most of my stay before my flight back to Heathrow. I even managed a few pages of my book by the pool.



Once again my sincerest best wishes and thanks to Phoo who truly provides 5* service, with kindness, professionalism and a helpful manner throughout.



My only regret was I only was staying one night & I very much look forward to my return.

2026-04-21 via Tripadvisor
سلوى couple qa
7
السرعه بالاستجابة
Pros:

هدوء المكان والنظافه وكل الشكر والتقدير للاخت سارة على الاستقبال بابتسامتها الجميله موظفه بالاستقبال والأخ وليد ايضاً

Cons:

عدم الاستجابه السريعه لطلب مثلا طلبت أغراض زيادة للغرفه مثل فوط أخذت ساعتين حتى اتصلت مرة ثانيه علشان يجيبون الغرض ، وعند الطلب لأغراض من خارج الفندق عادي الانتظار لساعات طويله مع تكرار الاتصالات حتى يأتي بالغرض الخدمه هناء بطيئه جدا جدا جدا جدا

2026-04-19 via Nuitee
2
206happym Business Cairo, Cairo Governorate
10
The premier choice for business; I'll definitely return for a family vacation
Pros:

We visited the Pullman Doha West Bay during the F1 weekend as a group of 11 and had an exceptional experience. The staff were incredibly helpful, the breakfast was delicious with a great variety, and the location was superb. Our rooms and suites were well above expectations.

A special shout-out to Yasin, the Front Office Manager, who handled our entire group perfectly—even though we had booked through a third party. This experience and the genuine Qatari hospitality have inspired me to visit Doha again, and I’m already planning a trip back with my family.

My phone recently reminded me of these memories, and I decided it's never too late to share. Amazing Doha, and an amazing stay at the Pullman!

2026-04-18 via Tripadvisor
M
Merwan solo_traveller fr
9
2026-04-15 via Nuitee