Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good breakfast options
Additional amenities like free dessert
Cons:
Limited food options
Small room size
Noise from the street

Categories

Cleanliness
8.46
Generally clean rooms, but some reports of noise disturbance from young people's voices at night.
Service
9.03
Staff described as friendly and responsive, enhancing the overall experience.
Location
9.37
Excellent location for sightseeing, public transport, and dining options.
Room Quality
8.12
Comfortable rooms, but some reviews noted a small size or limited hanging space.
Amenities
8.95
Free coffee, ice cream and good breakfast options appreciated by guests.
Value for Money
8.61
Good value for the location and amenities offered.
Food and Beverage
8.16
Breakfast received mixed reviews; some guests found food options limited.
Overall Experience
8.93
Overall positive experience with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Luxurious Accommodation
Experience luxury at The Royal Park Canvas - Kobe Sannomiya, a 4-star hotel located in the heart of Kobe. Enjoy the comfort of well-appointed rooms, free WiFi, and a shared lounge, ensuring a relaxing stay.

Convenient Location
Situated centrally, guests have easy access to Kobe's attractions and landmarks. Explore the Kobe Center for Overseas Migration and Cultural Interaction just a short distance away, or venture further to visit Noevir Stadium Kobe and Tanjo Shrine.

Exceptional Amenities
With a 24-hour front desk, guests can enjoy attentive service round the clock. Unwind at the hotel's bar or take a stroll to nearby dining and entertainment options. The non-smoking property ensures a pleasant environment for all guests.

Book your stay at The Royal Park Canvas - Kobe Sannomiya for a memorable and convenient experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3373 reviews
Cleanliness: 8.46
Service: 9.03
Location: 9.37
Room Quality: 8.12
Amenities: 8.95
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.93
J
Jeanette couple se
10
2026-03-15 via Nuitee
N
Nao couple jp
8
2026-03-14 via Nuitee
A
AKO couple jp
10
立地がいい
Pros:

お風呂に洗い場があるのがすごくいいです。

Cons:

バスタブがザラザラしていた。
清潔に欠けると思いました

2026-03-14 via Nuitee
B
Brennan solo_traveller jp
8
It was mostly as I expected but I really enjoyed it.
Pros:

The staff were always kind in a genuine manner. If I had a question, I got an answer. The rooms were comfortable and clean. My biggest and most heart warming reaction was when the cleaning staff remade my bed but left the pillows I liked where I left them. So many hotels set the room back up to standard but just leaving the pillows I liked right where I left them just felt like my comfort was a real priority and I was so very happy after a long day of walking.

Cons:

My only problem was the breakfast. I felt like there were just enough options, makings for granola, salad, and a small assortment of “western” foods, to feel like there were no real options for breakfast. I would have added some slices of bread for toast, more varieties of fruits, or even simple cereal options. For the money I paid to get breakfast tickets, I would have liked more options than what I felt like was cheaper and better at the convenience stores next door. I believe a hotel should have better service. My biggest issue was the plates and utensils. They were more fashion than function. The forks were thin, narrow, and long which meant I couldn’t use them to eat most of what was on my plate. The plates were round and flat so my food that could roll away often did, and the plates were almost larger than the tray.

2026-03-13 via Nuitee
D
Daniel couple de
10
Pros:

Ich habe nichts auszusetzen alles zur Zufriedenheit.

2026-03-13 via Nuitee
L
Ling extended_group au
7
Pros:

Nice hotel

Cons:

Doesn’t keep luggage for us after checking out

2026-03-13 via Nuitee
J
Jeanette couple se
10
2026-03-12 via Nuitee
湘琳 couple tw
10
2026-03-11 via Nuitee
M
MIWAKO couple jp
8
Pros:

ラウンジのドリンクサービス

2026-03-11 via Nuitee
C
Charmaine solo_traveller nl
9
Great option for a short stay in Kobe
Pros:

The place is quite convenient, within 10 mins walk to the Kobe Sannomiya station. There are lots of food options nearby. Many bars in the evenings. The room itself is of decent size when compared to other options in Japan. Toiletries available on the ground floor with skincare available upon request at the front desk. Free ice cream and coffee every evening as well.

Cons:

There wasn't much to complain about. No eating of outside food allowed within the hotel's lobby premises.

2026-03-11 via Nuitee
M
MEIHUEI family_with_children tw
10
很棒
Pros:

小孩因發燒嘔吐,不小心弄髒床單與枕套,感謝飯店員工沒收取清潔費,也感謝飯店員工協助小孩就醫,非常謝謝

2026-03-11 via Nuitee
K
KAI-CHUN family_with_children tw
10
2026-03-10 via Nuitee
C
CheYuan couple tw
10
2026-03-09 via Nuitee
D
David family_with_children cz
6
2026-03-09 via Nuitee
立宸 family_with_children tw
9
2026-03-09 via Nuitee
H
HAN-RAN family_with_children tw
9
三人房兩大一小入住,整體空間ok,早、晚一樓都有茶、咖啡免費供住客取用,晚上在房間泡個熱水澡後,再去樓下吃冰淇淋,享受~~
2026-03-08 via Nuitee
X
Xiaoan family_with_children nl
7
2026-03-08 via Nuitee
Y
Y family_with_children jp
7
Pros:

ドリンクサービス、デザートサービスもあり全体的に綺麗で清潔感がありました。

Cons:

満足でした。中心街なので景観の良さが無いくらいでしょうか

2026-03-08 via Nuitee
J
Jérémy family_with_children fr
9
2026-03-07 via Nuitee
A
Alysson family_with_children cl
10
Pros:

La habitación era amplia, bien organizada. El baño era moderno y tenía buena ventilación.

Cons:

Al ser tan céntrico se escuchaba el bullicio de la vida nocturna de la calle.

2026-03-07 via Nuitee