Tru By Hilton The Colony

Hotels
•
Tru by Hilton
8.4 (579 reviews)
5252 Memorial Drive , The Colony , us
+1 972-737-2244

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good value
Cons:
Noise issues
Small rooms
Breakfast variety

Categories

Cleanliness
8.15
Clean and contemporary, but some reviews noted issues with maintenance.
Service
9.15
Staff was very friendly and helpful, always greeted with a warm smile.
Location
8.65
Convenient location near lots of restaurants and delivery options.
Room Quality
7.65
Rooms were mentioned as clean but some found them small and issues with the bathroom.
Amenities
8.15
Good amenities like gym and pool, though breakfast was noted as underwhelming.
Value for Money
9.15
Guests felt it was worth every penny for the experience provided.
Food and Beverage
7.65
Breakfast was excellent for some, but overall reviews were mixed.
Overall Experience
8.65
Positive experiences overall, with some mentioned complaints being outweighed by good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:30

Property Description

Modern Accommodations
Tru By Hilton The Colony offers contemporary and comfortable rooms for guests to unwind after a day of exploring nearby attractions like Historic Downtown Plano and Preston Center.

Convenient Amenities
Guests can enjoy the convenience of an outdoor swimming pool, free WiFi, and complimentary private parking, making their stay hassle-free and enjoyable.

Prime Location
Situated just a short distance from Southern Methodist University and Meadows Museum, our hotel provides easy access to popular destinations in the area.

Book your stay at Tru By Hilton The Colony now to experience modern comfort and convenience during your visit to The Colony.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 579 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.65
Overall Experience: 8.65
B
Brenda • extended_group • us
8
2026-08-11 • via Nuitee
S
Scott • family_with_children • us
7
2026-08-09 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

All the staff members were very friendly and informative, rooms were great and breakfast was delightful

Cons:

Nothing.

2026-08-08 • via Nuitee
D
Dominguez • solo_traveller • us
10
Pros:

Cleanliness, great customer service, great location

Cons:

N/A

2026-08-02 • via Nuitee
R
Renesha • family_with_children • us
10
2026-08-02 • via Nuitee
D
Dominguez • solo_traveller • us
10
2026-08-02 • via Nuitee
N
Natalia • couple • us
7
Pros:

Overall clean hotel with good amenities.

Cons:

Staff could be more friendly

2026-07-25 • via Nuitee
S
sanders • solo_traveller • us
10
2026-07-23 • via Nuitee
S
STEVEN • couple • us
7
2026-07-23 • via Nuitee
M
Marcella • solo_traveller • us
10
Just what I needed.
Pros:

Location

Cons:

N/A

2026-07-20 • via Nuitee
J
Jeremy • family_with_children • us
5
Pros:

A lot of things to do nearby plus a lot of restaurants near from the hotel

Cons:

All the staff from front desk and weak shower water pressure

2026-07-18 • via Nuitee
B
Beverly • family_with_children • us
6
It was okay.
Pros:

Late in the night there was slamming of doors kids (?) running up and down the hall and a child screaming crying. I called the front desk she said she would be right up . It continued for and hour.
All guest with children should be on one floor .

Cons:

Coffee and coffee pot in the room.

2026-07-17 • via Nuitee
L
LANEISHA • couple • us
10
THE HOTEL IS BEAUTIFUL, WELL EQUIPPED AND STAFF IS WONDERFUL.. I WILL DEFINITELY BOOK AGAIN AND RECOMMEND IT TO EVERYONE
Pros:

EVERYTHING

Cons:

NO COMPLAINTS

2026-07-13 • via Nuitee
J
Joshua • couple • us
10
Pros:

I enjoyed everything

2026-07-11 • via Nuitee
K
Kimberly • solo_traveller • us
10
Great place to stay
Pros:

Free cookies, free bottled water, game room, very large bathroom and shower.

Cons:

The only thing that was missing was a microwave in the room. Had a fridge in the room to keep your food but you had to go down stairs to the lobby to use the microwave to heat up your food.

2026-07-10 • via Nuitee
M
Mitchell • couple • us
9
Friendly and efficient checking. Comfortable room.
Pros:

Clean

2026-07-08 • via Nuitee
V
victoriapuentes85 • Friends getaway • The Colony, Texas
10
Best hotel + budget friendly
Pros:

Very nice breakfast spread and supper good area to stay at and nice and quiet

2026-07-06 • via Tripadvisor
V
Victoria • family_with_children • us
9
We always stay here and we love it
Pros:

Clean and welcoming

Cons:

My son got some sort of glass fibers in his feet from the pool

2026-07-04 • via Nuitee
S
Sepulveda • solo_traveller • us
8
Pros:

Clean and accessible to different areas

2026-07-04 • via Nuitee
L
Luis • couple • us
8
2026-07-02 • via Nuitee