Hotel Paraíso Encantado

Hotels
8.8 (146 reviews)
Camino La Conchita -Las Pozas Núm 10 Las Pozas, La Conchita, Xilitla. S.L.P , Xilitla , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Noisy surroundings
Limited restaurant service

Categories

Cleanliness
8.3
Some rooms noted to be damp and basic quality, standard for many hotels.
Service
9.3
Overall impressions of staff friendliness; however, there were mentions of slow service.
Location
9.8
Exceptional location, very close to Edward James' Gardens.
Room Quality
8.3
Rooms are functional but some are outdated.
Amenities
8.3
Basic amenities available; there was no TV reported.
Value for Money
8.8
Generally good value for the price paid, considering location.
Food and Beverage
8.3
Mixed reviews on restaurant service quality; good breakfast.
Overall Experience
9.3
Positive experiences overall, especially regarding location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Luxurious Accommodation
Hotel Paraíso Encantado in Xilitla offers a magical stay just 700 meters from Las Pozas. Enjoy the outdoor swimming pool, free private parking, and lush garden at this 3-star hotel.

Delightful Dining Experience
Indulge in delicious meals at the on-site restaurant. The air-conditioned rooms feature free WiFi and private bathrooms for your comfort.

Convenient Services
Benefit from room service, a 24-hour front desk, and currency exchange during your stay. The hotel also provides a paid airport shuttle service for your convenience.

Book now for an enchanting retreat at Hotel Paraíso Encantado!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 146 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
N
Nicole • solo_traveller • mx
3
Discriminación total
Pros:

La ubicación es muy cerca del Jardín Surrealista, se puede ir caminando, la vista de la habitación qué nos tocó era bonita

Cons:

Había falta de comunicación en relación al desayuno, tuve que mostrar mi reserva más de 3 veces para que vieran qué tenía el desayuno incluido. Pregunté a mi llegada el horario y nos dijeron que era de 8am a 10am, llegamos al otro día a las 9am al restaurante, y nos corrieron a unas mesas abajo bajo el sol a lado de la alberca qué porque llegaba un grupo y eran prioridad. Eso es discriminación a los huéspedes del hotel, si nos hubieran dicho un día antes que era antes de las 9am se hubiera entendido, pero no fue la manera y una vez más la mesera no sabía que implicaba el desayuno incluido. Por situaciones como esta no regresaría a este lugar. Y la alberca se encontraba algo sucia como para poder meterse.

2026-04-19 • via Nuitee
M
Milton • family_with_children • mx
10
Descanso en la naturaleza
Pros:

Ubicación. Servicio. Comodidad.

Cons:

Todo excelente.

2026-04-17 • via Nuitee
F
Frederike • extended_group • de
8
2026-04-16 • via Nuitee
M
Montoya • couple • mx
9
2026-04-14 • via Nuitee
F
FRANCISCO JAVIER • couple • mx
8
Muy agradable
Pros:

La comida y la atención

Cons:

No hay elevador

2026-04-13 • via Nuitee
C
Christopher • couple • us
9
Great place to stay near Edward James garden.
Pros:

Great location. Nice gardens and pool.

Cons:

Nothing

2026-03-26 • via Nuitee
J
Johanna Mendez • extended_group • mx
10
Muy agradable
Pros:

La ubicación está excelente, se puede llegar al Jardín de Edward James caminando. El lugar limpio y muy bonito. El restaurante sirve buena comida para desayuno, comida o cena. En general, nos gustó mucho.

2026-03-17 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Pros:

A beautiful hotel with a lot of nice details that compliment the nearby garden at Las Pozas. The room was large, the king size bed was comfortable, and the shower was great. The pool and gardens are beautiful as is the restaurant. I really enjoyed staying here, and it is very good value for the price.

Cons:

The coffee. Terrible. Buying good quality locally grown coffee and brewing it properly would make the breakfast special. The top floor Orchidea rooms could use chairs on the terrace. A bench in the room would be nice. My luggage was on the floor because the wardrobe is too small.

2026-03-15 • via Nuitee
S
Sue • couple • us
9
2026-02-23 • via Nuitee
V
vianey • extended_group • mx
10
relajante
Pros:

la vista de la habitación|

Cons:

no hay televisión

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
8
A nice hotel near Las Pozas
Pros:

This is a nice hotel with helpful staff, easy parking and a friendly cat. Everything meet our expectations.

Cons:

The restaurant is a little pricey

2026-01-13 • via Nuitee
D
Dario • family_with_children • mx
9
Pros:

Muy bueno

2026-01-05 • via Nuitee
C
Coralie • couple • fr
5
Hôtel proche du jardin
Pros:

Hôtel et restaurant joli et bien situé par rapport au Jardin Edward James

Cons:

Très bruyant aux alentours (fête chez le voisinage) et l’insonorisation n’a pas permis de compenser.

Réception peu présente. Nous sommes partis en laissant notre clé sur le comptoir.

2025-12-21 • via Nuitee
K
Kristy Lynne • couple • mx
10
Pros:

El dormitorio grande, y la cama muy cómoda.

Cons:

No caliente agua en ducha!

2025-12-17 • via Nuitee
J
John • couple • gb
9
Better value for money than last time I visited when we stayed in the Castillo in town
Pros:

Excellent location in easy walking distance to Edward James' Gardens.

2025-12-09 • via Nuitee
C
Christoph • couple • de
7
Okay
Pros:

Bequeme Betten
Mitten in der Natur

Cons:

Zimmer sehr klamm und feucht
Zimmer hell und ohne Ausstattung
Restaurant dauerhaft geschlossen
Preis Leistung schlecht

2025-12-07 • via Nuitee
K
kenneth • couple • us
9
Pros:

Beautiful setting walking distance to James gardens. Nice restaurant

2025-12-07 • via Nuitee
O
Omar Baruk • family_with_children • mx
9
Pros:

La ubicación es excepcional, inmejorable para el Jardín Surrealista y para otros puntos de la Huasteca.

Cons:

Nada, todo bien. Las instalaciones son algo antiguas pero funcionales. Además pasa uno poco tiempo en el hotel y para descansar está bien.

2025-11-24 • via Nuitee
M
Marcello • family_with_children • mx
9
2025-11-22 • via Nuitee
A
ANDRES • extended_group • mx
9
2025-11-09 • via Nuitee