voco Saranac Lake NY - Waterfront by IHG

Hotels
Voco
8.6 (778 reviews)
250 Lake Flower Avenue , Saranac Lake , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-run hotel
Beautiful lakeside location
Great staff
Cons:
Limited amenities
Issues with room requests
Breakfast not included in price

Categories

Cleanliness
8.4
Overall cleanliness was praised, but some concerns were raised about lady bugs in the room and noise from the thin walls.
Service
9.2
The staff were highlighted as great, kind, and helpful. There were also mentions of attentive staff during the stay.
Location
9.4
The property has a beautiful lake location, which was frequently praised.
Room Quality
8.8
Rooms are described as beautiful and spacious, but there were indications of not receiving a requested water view.
Amenities
7.9
Limited amenities were noted, including a hot tub but lack of open restaurant options. The hotel felt underfunded.
Value for Money
8
Guests felt that the hotel did not provide enough amenities or services for the price paid.
Food and Beverage
8.4
The breakfast and dining options received mixed reviews; some enjoyed the food while others felt there were too many items unavailable.
Overall Experience
8.7
Overall experience was positive despite some disappointments, with guests expressing hope to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 01:22

Property Description

Luxurious Amenities

Saranac Waterfront Lodge offers a serene escape with an indoor swimming pool and a fitness room for guests to unwind and stay active. The air-conditioned accommodations provide comfort, while free WiFi keeps you connected throughout your stay.

Scenic Views and Culinary Delights

Some units boast balconies and patios with stunning lake views, creating a picturesque backdrop. Indulge in a delicious à la carte, continental, or American breakfast each morning. The on-site restaurant serves a delectable blend of American and European cuisine, with options for vegetarians, dairy-free, and vegans.

Relaxation and Exploration

Guests can unwind on the terrace or in the shared lounge area after a day of outdoor adventures like hiking or cycling. With nearby attractions like Lake Placid Winter Olympic Museum and Herb Brooks Arena, there's something for everyone to enjoy.

Book your stay at Saranac Waterfront Lodge for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 778 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.4
Room Quality: 8.8
Amenities: 7.9
Value for Money: 8
Food and Beverage: 8.4
Overall Experience: 8.7
L
Lindsay family_with_children us
10
About as perfect as you can get!
Pros:

Everything! The pool and hot tub were very nice. Excellent gym. Our room was spacious and very comfortable with beautiful views. We added in the breakfast and it was exceptional. Michelle in the Restaurant, and Marina (I hope I have the name correct) at the front desk were great and definitely added to a great vacation. We will be staying here EVERY time we visit the area!!!

Cons:

Honestly there’s nothing bad!

2026-03-19 via Nuitee
V
Vicky couple us
1
Not very good! For over $600
Pros:

The parking lot was not even plowed . What a mess. Our room wasn’t ready till AFTER 4:00 .
The stairs leading to lake/ ice castle were not shoveled and was one layered mess of ice/ snow and o fell hurting my shoulder

Cons:

The upkeep outside and efficiency of staff

2026-03-14 via Nuitee
X
Xavier family_with_children us
10
Winter wonderland
Pros:

The scenery

Cons:

I had a better room last time I was there.

2026-03-06 via Nuitee
E
Elizabeth family_with_children gb
10
Pros:

Excellent location, amazing views and immaculate. Great facilities ans all kept beautifully clean. Will be staying again on my next visit.

2026-03-05 via Nuitee
H
Holly couple us
5
Won’t be staying again. For the price we paid for the room it was not up to standards
Pros:

The view

Cons:

The cleanliness of the room and some of the staff were less than pleasant.

2026-02-14 via Nuitee
M
Marie family_with_children us
10
2026-02-14 via Nuitee
T
tammi couple us
5
2026-02-14 via Nuitee
L
Laura family_with_children us
10
Can’t wait to visit again.
Pros:

The property was beautiful, up to date, and very comfortable!

Cons:

Nothing, everything was great!

2026-01-28 via Nuitee
N
noelle family_with_children us
7
Pros:

Hotel was extremely clean and well run. Staff were great- kind and helpful.

Cons:

The hotel felt like an express business hotel, not a lux hotel. I was hoping for something more unique and less commercial. Heat was not working in the restaurant and they had run out of a lot of menu items. Hotel also contracts to house national guard troops, which was not expected and changed the ambiance.

2026-01-28 via Nuitee
W
Watland family_with_children us
10
Beautiful town perfect scenery
2026-01-26 via Nuitee
S
Steven extended_group us
10
2026-01-20 via Nuitee
A
Anmol couple us
10
Amazing property for a weekend get away. Great staff
Pros:

Location is gorgeous

Cons:

All good

2026-01-19 via Nuitee
J
Jane couple us
9
A great lakeside location & very welcoming!
Pros:

Dining outdoors by the lake was wonderful, we recommend the fresh fish special & the Mexican shrimp cocktail!

Cons:

The music in the main dining room was too loud, even from an outdoor table. It is great to give local musicians an opportunity to perform but the amplification seemed excessive.

2026-01-19 via Nuitee
M
Mackenzi couple us
10
2026-01-19 via Nuitee
A
Amanda couple us
8
Pros:

We had lady bugs in the room. The walls are very thin so we could hear the people above us walking around. Was mostly disappointed that I did not get a Water view room . I booked this months ago and requested it. Although it was not guaranteed I was upset especially since I paid a lot to stay at your facility . Breakfast was included.. the breakfast food and service was ok. We did have lunch outside the day we arrived and the waitress was wonderful . The picture on your website of the property was very different once we arrived. The outside of the hotel didn’t look anything like the picture on the website.

2026-01-19 via Nuitee
E
elina couple us
9
2026-01-05 via Nuitee
E
Elena extended_group us
10
2026-01-05 via Nuitee
U
U5830HDannw Family
4
Hotel not worth the money, not a luxury hotel in the least...
Pros:

So we stayed five nights for Xmas holiday in 2025 and this hotel is complicated. We have stayed in the area many times and this hotel was new to us and mainly we stayed because of the hot tub.. which is a nice hot tub, it is one of the most expensive hotels in the area and just to be clear there are no amenities, barely free coffee in the morning, the bar is not open, their restaurant is only open for breakfast except for a large contingent of National Guard staying at the hotel, something to do with a prison strike. But the hotel seems underfunded, like they will only will give out breakfast vouchers one day at time, no one at the front desk a lot of the time, no tea or hot water in the afternoon for post ski beverage even with your own tea bag! It has like a "low-end Holiday Inn" feel.. no little shop with amenities so my suggestion is the Hotel Saranac around the corner which is wonderful or a Lake Placid hotel with a pool, this place is just not worth the money.. too bad we were hopeful!

2025-12-31 via Tripadvisor
T
Tatiana couple us
9
Wonderful stay.
Pros:

Very convenient location and great rooms.

2025-12-30 via Nuitee
S
Stefany couple us
10
Everything was perfect, the room was beautiful and big with a nice view. The decoration in the lobby was so cute and the
Pros:

Everything was perfect

Cons:

None

2025-12-28 via Nuitee