Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Convenient location
Clean and cozy rooms
Cons:
Lack of staff presence
Noise issues from adjacent rooms

Categories

Cleanliness
6.76
Some reviews indicated issues with cleanliness, particularly regarding mold in the shower area.
Service
8.73
Service is limited due to staff not being present, but check-in/check-out processes are easy and efficient.
Location
8.77
Proximity to the station and convenience to attractions received positive mentions.
Room Quality
7.22
Rooms were clean and cozy, but noise from neighboring rooms affected comfort.
Amenities
6.25
Lacked basic amenities like a microwave which some guests found unacceptable.
Value for Money
7.71
Reasonably priced, offering good value for its location and room quality.
Food and Beverage
5.26
Limited food options and guests had to rely on convenience stores.
Overall Experience
7.73
Guests appreciated accessibility and comfort despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:55

Property Description

Convenient Location
Tabist fami THE GREEN OTARU is ideally located just 600 meters from Otaru Station, offering easy access to nearby attractions like Otarushi Zenibako City Center and Sapporo Station.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with air conditioning, a safety deposit box, and a flat-screen TV. Stay connected with our free WiFi and unwind with a hot beverage using the in-room kettle.

Nearby Attractions
Explore the beauty of Otaru with Otaru Canal Park just 1.6 km away. Conveniently situated 38 km from Okadama Airport, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Tabist fami THE GREEN OTARU for a memorable experience in Otaru!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 1423 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 5.26
Overall Experience: 7.73
M
MICHIKO couple jp
8
2026-04-25 via Nuitee
康幸 couple jp
1
二度と泊まりたくない施設
Pros:

観光施設へのロケーションは良かった

Cons:

無人チェックインだったのですが、名前が間違って登録されていて、チェックインに15分以上の時間がかかった。
ロスタイムを返して欲しい。
問い合わせ電話がなかなか通じない。

2026-04-24 via Nuitee
和恵 solo_traveller jp
7
Pros:

本館のフロント係がチェックインのスムーズな手配をしてくれた。
枕の高さとベッドの固さが私にちょうど良かった。
シャワーブースも良かった。

Cons:

もしもの時に誰も従業員がいなくて不安だった

2026-04-24 via Nuitee
大ちゃん solo_traveller jp
8
2026-04-21 via Nuitee
K
KUMIKO solo_traveller jp
5
口コミが悪かったので、不安でしたが思ってたより、よかった。
Pros:

料金が安い。無人のチェックインで手軽。

Cons:

絨毯が汚れていた。無人なので緊急時などが不安。部屋が乾燥している。部屋に鏡があるとよかった。

2026-04-20 via Nuitee
S
SADAJI couple jp
8
2026-04-19 via Nuitee
N
NORIHITO solo_traveller jp
5
2026-04-17 via Nuitee
K
Khomkrid solo_traveller th
8
Good
Pros:

Good

Cons:

Good

2026-04-15 via Nuitee
couple jp
9
2026-04-13 via Nuitee
M
MINGSHU couple au
7
在小樽二月雪祭飯店都超貴情況下,這家旅宿算性價比高的!住宿離小樽車站不算遠,有溫泉(要去本館泡)。旁邊有便利商店,走去運河也不算遠~美中不足是行李寄放要跑去本館
Pros:

地點

2026-04-12 via Nuitee
K
koutarou couple jp
8
2026-04-12 via Nuitee
ヤナギヤ couple jp
7
2026-04-12 via Nuitee
聡子 solo_traveller jp
10
Pros:

小樽の立地がよく、近くの本館で温泉も貰えたのが満足でした

2026-04-11 via Nuitee
Y
Yi Hsuan couple tw
10
Pros:

雖然是自助入住
但是需要協助的時候用線上聯絡也可以得到協助

2026-04-06 via Nuitee
K
kazuaki solo_traveller jp
10
最高
Pros:

駐車場からも近いし、居酒屋なども周りにあるから良い

2026-04-05 via Nuitee
J
James couple au
4
Good location but extremely uncomfortable bed with one of the smallest pillows I’ve ever seen, wasn’t nice to sleep on,
Pros:

Good location easy to walk into town

Cons:

Zero staff anywhere to be seen, everything had to be done ourselves, really uncomfortable beds

2026-04-04 via Nuitee
M
Man Hang couple gb
8
不错
Pros:

地點不錯 所有景点在步程内

Cons:

整个旅程没見過人 checkout 10點太早

2026-04-02 via Nuitee
Y
Yasuhiro solo_traveller jp
7
2026-04-01 via Nuitee
K
Kenichi couple jp
7
2026-04-01 via Nuitee
T
takeshi couple jp
10
2026-03-31 via Nuitee