CG Kensington

Hotels
8 (2779 reviews)
9 Cheniston Gardens London W8 6TG , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Hard beds
Compact rooms
Noise from nearby activities
Small bathroom fixtures

Categories

Cleanliness
7.46
Cleanliness was mostly praised, but some reviews mentioned issues like loose bathroom fixtures.
Service
8.93
Staff were described as friendly and professional, with good communication.
Location
8.47
Location was a highlight, close to transport and amenities.
Room Quality
6.92
Rooms varied in quality; some were compact or had uncomfortable beds.
Amenities
7.95
Amenities were sufficient, with some rooms featuring fridges and microwaves.
Value for Money
8.41
Many reviews noted good value for money, particularly for the location.
Food and Beverage
7.96
No specific food and beverage mentions; overall standard for this hotel tier.
Overall Experience
7.93
A positive overall experience with some mentioned issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:46

Property Description

Luxurious Accommodation

Experience the epitome of luxury at CG Kensington, ideally situated in the heart of London's prestigious Kensington and Chelsea district. Immerse yourself in comfort and style with our elegantly designed rooms equipped with modern amenities such as air conditioning, a coffee machine, and a flat-screen TV.

Prime Location

Discover top attractions just steps away from the hotel, including the iconic Royal Albert Hall, Natural History Museum, and Harrods. With free WiFi available throughout the property, stay connected while exploring the nearby Victoria and Albert Museum, Stamford Bridge - Chelsea FC, and Portobello Road Market.

Convenience and Comfort

Unwind in a tranquil setting with a seamless blend of convenience and comfort. Whether you're here for business or leisure, CG Kensington offers a perfect retreat with easy access to Olympia Exhibition Centre and The Serpentine. Book your stay now for an unforgettable London experience.

Important information:

Please note that the reception is open from 09:00 until 21:00 daily. After check-in hours, reception will no longer be available.

Some rooms are located in basement.

When booking three or more rooms, the booking is nonrefundable and requires full payment in advance.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

Pleasse note that the property does not accept contactless payments.

A valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2779 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
X
Ximena • solo_traveller • gb
5
2026-03-13 • via Nuitee
M
Mauro • couple • es
10
2026-03-11 • via Nuitee
D
Débora • couple • pt
8
Incrível compensou bastante, bairro super calmo e bem localizado perto do metro
Pros:

Bairro super calmo, bem localizado e perto do metro

Cons:

O facto de não ter recepção 24 horas

2026-03-11 • via Nuitee
T
Théau • couple • fr
6
Pros:

Workers were nice and helpful

Cons:

Rooms not insonorated, hearing neighbours too easily

2026-03-11 • via Nuitee
F
Francesco • couple • it
10
2026-03-11 • via Nuitee
V
Veronika • couple • sk
5
Perfect location for reasonable price
Pros:

The location was excellent, residential yet close to all great spots. Coffee machine in the room . Overall for the price it served the purpose. It wasn't smelly the bed was clean, I would come again.

Cons:

The hotel has no sign on the door whatsoever. Not on the doorbell, so you really have to find it by address and hope you are not ringing some random bell. When we pointed it out to the staff he said well you should have checked the address... The bathroom was mouldy and in need of some deep clean. Also no hand towels ,the bed so soft we slept in a hole.

2026-03-11 • via Nuitee
T
Tomasz • solo_traveller • pl
8
2026-03-10 • via Nuitee
M
Martina • couple • it
5
Cons:

Troppo piccola, non segnalata con insegne
Poca attenzione alle cose, prese lontane dal bagno, asciugamani contati, e luce della camera che funzionava solo dalla parte del letto.

2026-03-10 • via Nuitee
G
Guido • couple • it
8
2026-03-09 • via Nuitee
J
Jaap • couple • nl
9
Goed
Pros:

Sleutel pasje verloren, geen probleem.. kregen gewoon een nieuwe zonder bijbetaling of id. zeer schone kamer die elke dag werd schoongemaakt, koffie en thee op kamer en magnetron en koelkast

Cons:

Niets

2026-03-09 • via Nuitee
C
Charalampos • solo_traveller • gr
7
Good Location and stay for a decent clean room.
Pros:

Location and price for the night.

Cons:

There was nowhere to put shampoo and shower gel in the bathroom. Sound insulation was poor, I could hear the other lodgers, no bedside lamps.

2026-03-06 • via Nuitee
L
Letícia • couple • es
1
2026-03-05 • via Nuitee
K
Kurtys • solo_traveller • gp
7
2026-03-05 • via Nuitee
F
FILIPPO • couple • it
6
2026-03-04 • via Nuitee
S
Sabrina • couple • fr
6
Pros:

L'emplacement proche du métro

Cons:

Les bruits des voisins de chambre. Autant ceux du dessus que ceux d'en face. Super mal insonorisé.
Les ébats sexuels de nos voisins comme si ils étaient dans notre chambre, la course improvisée dans la chambre au dessus et les portes qui claquent à toute heure !

2026-03-03 • via Nuitee
B
Barbet • solo_traveller • fr
6
2026-03-02 • via Nuitee
G
Grzegorz • couple • gb
8
Pros:

Very clean, high standard finish. room has got all required items.

Cons:

Hearing snoring from other's room. Bed little bit short as I am over 6 foot tall.

2026-03-02 • via Nuitee
V
Víctor • couple • es
10
2026-03-02 • via Nuitee
K
Kamlesh • solo_traveller • gb
8
Good clean room, Good location, good price, what more do you need.
Pros:

The size of the room and bathroom. The amenities in the room.

Cons:

The large fridge is great but it woke me up when it's pump activated in the middle of the night.

2026-03-01 • via Nuitee
A
Alan • couple • gb
7
Good comfortable stay.
Pros:

Great location near underground. Clean room.

Cons:

Room was very warm and could not turn heater down.

2026-03-01 • via Nuitee