CG Kensington

Hotels
8 (2779 reviews)
9 Cheniston Gardens London W8 6TG , London , gb

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Hard beds
Compact rooms
Noise from nearby activities
Small bathroom fixtures

Categories

Cleanliness
7.46
Cleanliness was mostly praised, but some reviews mentioned issues like loose bathroom fixtures.
Service
8.93
Staff were described as friendly and professional, with good communication.
Location
8.47
Location was a highlight, close to transport and amenities.
Room Quality
6.92
Rooms varied in quality; some were compact or had uncomfortable beds.
Amenities
7.95
Amenities were sufficient, with some rooms featuring fridges and microwaves.
Value for Money
8.41
Many reviews noted good value for money, particularly for the location.
Food and Beverage
7.96
No specific food and beverage mentions; overall standard for this hotel tier.
Overall Experience
7.93
A positive overall experience with some mentioned issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:46

Property Description

Luxurious Accommodation

Experience the epitome of luxury at CG Kensington, ideally situated in the heart of London's prestigious Kensington and Chelsea district. Immerse yourself in comfort and style with our elegantly designed rooms equipped with modern amenities such as air conditioning, a coffee machine, and a flat-screen TV.

Prime Location

Discover top attractions just steps away from the hotel, including the iconic Royal Albert Hall, Natural History Museum, and Harrods. With free WiFi available throughout the property, stay connected while exploring the nearby Victoria and Albert Museum, Stamford Bridge - Chelsea FC, and Portobello Road Market.

Convenience and Comfort

Unwind in a tranquil setting with a seamless blend of convenience and comfort. Whether you're here for business or leisure, CG Kensington offers a perfect retreat with easy access to Olympia Exhibition Centre and The Serpentine. Book your stay now for an unforgettable London experience.

Important information:

Please note that the reception is open from 09:00 until 21:00 daily. After check-in hours, reception will no longer be available.

Some rooms are located in basement.

When booking three or more rooms, the booking is nonrefundable and requires full payment in advance.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

Pleasse note that the property does not accept contactless payments.

A valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2779 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
K
Katie couple gb
9
We had a great time staying here, the staff were attentive and friendly and the room is great value at a super convenien
Pros:

The location was great and the facilities that were provided are amazing for the cost! The staff were super friendly and helpful too.

Cons:

There was some hair on the wall of the shower from the last person who stayed there and the shower wasn’t very powerful!

2026-02-14 via Nuitee
L
Leonardo couple br
8
2026-02-14 via Nuitee
M
Martine extended_group lu
8
2026-02-13 via Nuitee
L
Lucy extended_group gb
9
Stayed here for a girls trip, the room itself was a great size and the staff were really friendly.
Pros:

Amazing place to stay in a really great location. The room was a great size and the hotel itself was really lovely. We really enjoyed the stay!

2026-02-13 via Nuitee
A
Alex solo_traveller gb
5
2026-02-12 via Nuitee
T
Thodoris couple gr
9
2026-02-12 via Nuitee
S
Santos couple pt
5
Pros:

Localização, muito boa

Cons:

Limpeza
Não tem apoio

2026-02-11 via Nuitee
M
Manuel couple de
10
2026-02-11 via Nuitee
C
Cloé family_with_children fr
2
Personnel pas du tout compréhensible et désaccord à distance mais hôtel propre et fidèle aux photos rien à dire.
Pros:

Établissement très propre et chambre fidèle aux photos.

Cons:

Très déçue ! Je réserve le logement pour 3 nuits et après avoir réservée je reçois un message de l’établissement comme quoi l’enregistrement ne se fait pas après 21h. Je négocie avec l’hôtel pour pouvoir avoir une arrivée autonome, rien à faire. Ils ne veulent pas me rembourser la première nuit non plus. Je me retrouve à devoir réserver un autre hôtel pour la première nuit car mon vol atterrit à 23h… je trouve ça un peu culotté de proposer des chambres d’hôtel avec une arrivée maximum à 21h dans une des plus grandes villes du monde et qu’en plus après il n’y ait pas de geste commercial possible !!!

2026-02-11 via Nuitee
T
Tamara couple es
7
Pros:

Para ser Londres y los precios que hay por cuchitriles, este este hotel está muy bien. Es la típica casa victoriana, en cada planta hay 3/4 habitaciones, están muy muy pegadas. Por lo que se oye a los vecinos, la cama para mi gusto algo dura pero eso va en cada uno. Nosotros lo cogimos para un fin de semana y lo hemos usado para dormir únicamente y la verdad que para lo que queríamos que era eso, muy Agusto. La habitación es como en las fotos. pequeña pero nada agobiante. El metro de High Street kensington a 3 minutos andando. Tiene secador de pelo, y una nesspreso con un par de cápsulas que te rellenan cada día. Así como los sobrecitos de champo y el gel. En definitiva, para ser Londres y por el precio, es perfecto para un viaje de 2/4 noches.

Cons:

Mejor ir sin maletas por el tema de las escaleras. No hay ascensor.

2026-02-10 via Nuitee
S
susan family_with_children ie
8
2026-02-09 via Nuitee
A
aaangelo193 couple it
9
2026-02-09 via Nuitee
R
Ravnjak couple de
8
2026-02-09 via Nuitee
C
Cleber couple us
10
2026-02-08 via Nuitee
M
Maria couple sk
10
2026-02-08 via Nuitee
J
Jeanne couple ie
10
Great value for a great property!
Pros:

Clean modern room.
Comfortable bed.
Great location close to underground stop.

Cons:

Nothing all was great!

2026-02-08 via Nuitee
O
Otero Palacios couple es
8
2026-01-30 via Nuitee
C
Chrysanthi solo_traveller cy
10
2026-01-30 via Nuitee
C
Chrysanthi couple cy
10
2026-01-30 via Nuitee
G
Gary couple gb
9
2026-01-29 via Nuitee