CG Kensington

Hotels
8 (2779 reviews)
9 Cheniston Gardens London W8 6TG , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Hard beds
Compact rooms
Noise from nearby activities
Small bathroom fixtures

Categories

Cleanliness
7.46
Cleanliness was mostly praised, but some reviews mentioned issues like loose bathroom fixtures.
Service
8.93
Staff were described as friendly and professional, with good communication.
Location
8.47
Location was a highlight, close to transport and amenities.
Room Quality
6.92
Rooms varied in quality; some were compact or had uncomfortable beds.
Amenities
7.95
Amenities were sufficient, with some rooms featuring fridges and microwaves.
Value for Money
8.41
Many reviews noted good value for money, particularly for the location.
Food and Beverage
7.96
No specific food and beverage mentions; overall standard for this hotel tier.
Overall Experience
7.93
A positive overall experience with some mentioned issues impacting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:46

Property Description

Luxurious Accommodation

Experience the epitome of luxury at CG Kensington, ideally situated in the heart of London's prestigious Kensington and Chelsea district. Immerse yourself in comfort and style with our elegantly designed rooms equipped with modern amenities such as air conditioning, a coffee machine, and a flat-screen TV.

Prime Location

Discover top attractions just steps away from the hotel, including the iconic Royal Albert Hall, Natural History Museum, and Harrods. With free WiFi available throughout the property, stay connected while exploring the nearby Victoria and Albert Museum, Stamford Bridge - Chelsea FC, and Portobello Road Market.

Convenience and Comfort

Unwind in a tranquil setting with a seamless blend of convenience and comfort. Whether you're here for business or leisure, CG Kensington offers a perfect retreat with easy access to Olympia Exhibition Centre and The Serpentine. Book your stay now for an unforgettable London experience.

Important information:

Please note that the reception is open from 09:00 until 21:00 daily. After check-in hours, reception will no longer be available.

Some rooms are located in basement.

When booking three or more rooms, the booking is nonrefundable and requires full payment in advance.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

Pleasse note that the property does not accept contactless payments.

A valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2779 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Alejandro • couple • es
5
En el silencio de la noche, todos pueden oír tu cisterna…
Pros:

Lugar tranquilo, cerca del metro y autobús.

Cons:

Hubo un problema con la cisterna que no solucionaron en los 4 días que estuvimos allí.

2026-04-11 • via Nuitee
F
Federica • couple • it
10
Pros:

La struttura ben collegata alla stazione. Camera grande con finestra

Cons:

Le scale per scendere al piano sotto

2026-04-11 • via Nuitee
T
Teddy • solo_traveller • fr
8
2026-04-11 • via Nuitee
P
Pedro • solo_traveller • it
8
Pros:

Location, cleanness, appliances.

Cons:

No toilet brush.

2026-04-10 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-04-10 • via Nuitee
B
Balogh • couple • hu
8
Pros:

Tiszta volt, nagyon jó helyen van, közelben remek étkezési lehetőségek, metrómegálló .... olyan volt, mint a fotón.

Cons:

A falak vékonyak és minden áthallatszott, ez roppant zavaró volt. Az erkélyre nem lehetett kimenni.

2026-04-09 • via Nuitee
A
Alba • couple • es
8
2026-04-09 • via Nuitee
R
Rainer • solo_traveller • at
7
Gut für 2-3 Nächte würde grundsätzlich wieder Buchen
Pros:

Das Hotel ist in guter Lage und in nicht einmal 5 Gehminuten von der Ubahn Station entfernt. Das Zimmer war grundsätzlich sauber, man konnte auch das Fenster öffnen. Für 2-3 Nächte kann ich das Hotel empfehlen, wenn man außer darin zu schlafen nichts braucht.

Cons:

Die Zimmer liegen sehr nah aneinander und man hört alles was am Gang und teilweise auch in anderen Zimmern passiert. Wenn man also beim Schlafen empfindlich ist, könnte das zum Problem werden. Das Bad hat keine Fenster, es waren bei der Dusche teilweise schon kleine Schimmelflecken und auch die Armaturen waren bereits in die Jahre gekommen. Das Bett war etwas kurz.

2026-04-08 • via Nuitee
L
Lynsey • couple • gb
6
Logan great, hotel ok
Pros:

Basement room he no mirror in room or hand towel in bathroom. Shower unclean and zero view from room. Very noisy

2026-04-08 • via Nuitee
E
Elena • couple • it
8
2026-04-08 • via Nuitee
M
Malissa • solo_traveller • us
9
Great place to stay off the Kensington High Street station
Pros:

Stayed for one week. Staff was very accommodating and kept the room in excellent condition. The room itself is utilitarian, but that is all I needed. Heat was great. Hot water was perfect. Only issue was Wi-Fi could be a bit challenging but I was able to make it work.

Cons:

Wi-Fi could improve. Overall great.

2026-04-08 • via Nuitee
A
Anja • couple • de
8
2026-04-07 • via Nuitee
M
Maria • couple • it
8
Pros:

Ottima posizione vicino alla metropolitana. Ottima la pulizia, ogni giorno cambio lenzuola e asciugamani. Ottima accoglienza, personale cortese. Stanza molto silenziosa.

Cons:

Il bagno un pochino piccolo e privo di appendi asciugamani. Il penultimo giorno abbiamo avuto un problema con lo sciacquone del vater che non è stato risolto.

2026-04-06 • via Nuitee
H
Helene • couple • no
10
2026-04-06 • via Nuitee
R
Roginska • couple • gb
7
2026-04-05 • via Nuitee
J
James • family_with_children • gb
8
Great location would stay again
Pros:

Friendly check-in.
Location was brilliant for both the work event and sightseeing
Near the underground and off any noisy streets

Cons:

Bed mattress was uneven-edge was firm but then tipped towards middle
Bedding - pillow cases were not all clean
We booked 4 rooms in our party and ours was the only room with no fridge or microwave

2026-04-05 • via Nuitee
J
julie • couple • fr
8
2026-04-03 • via Nuitee
N
Noemi • extended_group • it
9
2026-04-02 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-03-30 • via Nuitee
E
Emma • solo_traveller • gb
5
If there’s a possibility of your travel being delayed, don’t book here.
Pros:

I like staying here when I visit London for work because it is well located, well priced, clean and comfortable.

Cons:

I had an issue this time where the customer service staff refused to contemplate an exception to the no check ins after 9pm rule, even for a fee, in the event my travel was delayed. Luckily the receptionist very kindly waited until 9.05pm to check me in. This caused an immense level of stress as I had no other arrangements made.

2026-03-30 • via Nuitee