Hyatt House LA - University Medical Center

Hotels
•
Hyatt House
8.5 (1285 reviews)
2200 E Trojan Way , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Good location
Cons:
Noise from trains
Maintenance issues
Staff transitions

Categories

Cleanliness
7.83
Some reviews mention cleanliness positively, but issues like roaches and maintenance concerns were raised.
Service
9.3
Consistently highlighted as friendly and accommodating by multiple reviewers.
Location
9.34
Mentioned positively for being close to the medical center and accessible for travelers.
Room Quality
8.29
Generally positive comments, but some mention issues with maintenance and comfort.
Amenities
8.32
Amenities were appreciated, though some improvements suggested, such as laundry cleanliness.
Value for Money
7.78
Concerns raised about the price versus quality and noise from trains affecting experience.
Food and Beverage
8.33
Breakfast was highlighted positively; however, other dining options need improvements.
Overall Experience
8.8
Mixed reviews overall but with many positive sentiments about the service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:05

Property Description

Luxurious Amenities - Hyatt House LA - University Medical Center offers a range of luxurious amenities including an outdoor swimming pool, fitness center, and a hot tub for guests to unwind and relax during their stay.

Convenient Services - With private parking, a business center, and multilingual staff available at the 24-hour front desk, guests can enjoy convenient services to meet all their needs seamlessly.

Dining and Entertainment - Indulge in local dishes at the on-site restaurant, sip on cocktails at the bar, and explore nearby attractions such as Dodger Stadium and Microsoft Theater for a truly memorable experience in Los Angeles.

Book now for an unforgettable stay at Hyatt House LA - University Medical Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 41.80 per day.

Location

Guest Reviews

8.5
Based on 1285 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
C
Collins • family_with_children • us
10
2026-07-04 • via Nuitee
L
Lovera • couple • py
5
Cons:

Me cobraron 3 dias de parking y solo estuve dos noches tuve un early check out y tampoco me devolvieron nada

2026-07-02 • via Nuitee
A
avani • extended_group • us
7
2026-06-30 • via Nuitee
S
Sakaguchi • solo_traveller • jp
6
2026-06-29 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-06-28 • via Nuitee
T
Tramain • couple • us
10
2026-06-28 • via Nuitee
R
Rene • couple • us
10
2026-06-19 • via Nuitee
T
Teresa • family_with_children • us
10
2026-06-19 • via Nuitee
P
Patricia • couple • us
8
2026-06-19 • via Nuitee
H
Hernando • extended_group • co
10
2026-06-18 • via Nuitee
J
Jonathon • family_with_children • us
8
2026-06-16 • via Nuitee
M
Merideth • solo_traveller • us
8
Pros:

Beds were comfortable

Cons:

The air conditioner was loud and disruptive to sleep

2026-06-14 • via Nuitee
T
tosti • solo_traveller • us
10
2026-06-13 • via Nuitee
S
Shengkun • couple • us
10
Cons:

Staff needs more training. I had requested my lodge invoice many times for reimbursement purpose. They only sent me the invoice for car parking fee and told me to ask booking.com for the invoice since I booked the hotel from the third party. But Booking told me the lodge invoice is always at hotel side. So I contacted staff back snd they were kicking the ball and throw me a no invoice saying. I then contacted Hyatt Headquarter asking the solution, then your staff just eventually sent me the lodge invoice. So either your staff lacks of training and have no idea how to get the lodge invoice if customer booked from the third party, or they do not want to spend time finding the invoice.

2026-06-12 • via Nuitee
L
Luis • couple • us
10
2026-06-12 • via Nuitee
C
Compass62658141498 • Business
6
It's okay
Pros:

The front desk is less than. Except for allison. She's amazing!
Would you get to check in early which was great. Because we had an appointment at usc. However, they are just so rude at the front desk. We go to the other Hyatt House in Cypress and they are so welcoming when you walk in!
Such a difference!!!

2026-06-11 • via Tripadvisor
G
Georgiou • couple • cy
8
2026-06-11 • via Nuitee
A
Austin • solo_traveller • us
9
Overall the stay was good. Be aware the water was luke warm and weak water pressure.
Pros:

Everything about this hotel was really nice. Looked clean, good price, and the bathroom was modern! The only issue I really had with the stay was the water pressure was not great. There was barely strength in the water, and the water temperature was not hot it was just luke warm.

Cons:

The bathrooms water temperature was luke warm and the water pressure was very low. Couldn't have a nice hot shower, more of a warm rinse. The TV took a while to turn on and work as well.

2026-06-10 • via Nuitee
R
recah • family_with_children • us
9
2026-06-08 • via Nuitee
I
INieca • couple • us
10
2026-06-06 • via Nuitee