SureStay Plus Hotel by Best Western Humble

Hotels
•
SureStay Plus Hotel by Best Western
9.4 (561 reviews)
15617 Eastex Fwy , Humble , us
+1 281-973-9951

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Cons:
Uncomfortable beds
Cleanliness issues
Wi-Fi down

Categories

Cleanliness
8.7
Some comments about cleanliness, including issues like weird smells and unclean areas.
Service
9.7
Staff were described as friendly and attentive, providing good service.
Location
9.7
Convenient location with easy access to highways and nearby food options.
Room Quality
8.7
Mixed reviews about comfort and noise; some found beds uncomfortable.
Amenities
9.7
Amenities including free breakfast and parking were appreciated, although there were some issues with Wi-Fi.
Value for Money
10
Guests felt they received good value considering the price.
Food and Beverage
8.7
General approval for breakfast, but some dissatisfaction noted.
Overall Experience
10
Positive overall experiences expressed, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:04

Property Description

Convenient Location
SureStay Plus Hotel by Best Western Humble is strategically situated near popular attractions such as Wortham Center and George R. Brown Convention Center, making it an ideal choice for travelers seeking both leisure and business convenience.

Modern Amenities
Each air-conditioned room at the 3-star hotel is equipped with a private bathroom, free WiFi, a desk, and a flat-screen TV. Guests can also enjoy the convenience of having a fridge in their rooms for added comfort during their stay.

Complimentary Services
Start your day right with an American breakfast, included with your stay. The hotel also offers free private parking, a business center, and a 24-hour front desk to cater to all your needs seamlessly.

Book your stay at SureStay Plus Hotel by Best Western Humble for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 561 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 10
Food and Beverage: 8.7
Overall Experience: 10
B
Barbara • family_with_children • us
10
Excellent employees, very helpful and friendly
Pros:

Close to the track meet and the GM Sail was amazing in helping us find someone to put my grandson Pole Vault poles

Cons:

Nothing it was great

2026-08-02 • via Nuitee
E
Eugene • couple • us
10
2026-07-16 • via Nuitee
J
Josie • couple • us
10
2026-07-12 • via Nuitee
H
Humberto Luis • solo_traveller • us
9
2026-07-11 • via Nuitee
S
Shaun • extended_group • ca
9
2026-07-10 • via Nuitee
V
Virmondes • couple • br
8
Pros:

Funcionários muito gentis. Melhor café da manhã dos hoteis que ficamos nos EUA. A localização é boa pra quem quer ficar perto do aeroporto. Quarto espaçoso e confortável. Chuveiro ótimo.

Cons:

O hotel fica ao lado de uma rodovia muito movimentada, então como meu quarto era de frente escutei muito barulho. (recomendo tentar pegar um quarto de fundo). O hotel não tem muitos lugares para comer por perto, fica perto do aeroporto mas muito afastado de houston e qualquer linha de ônibus.

2026-07-09 • via Nuitee
L
Lannis • couple • us
10
Pros:

Good

2026-07-06 • via Nuitee
L
Lannis • couple • us
10
Pros:

Good

Cons:

Good

2026-07-06 • via Nuitee
F
Fernando • couple • pa
6
average airport hotel experience
Pros:

close to the airport and breakfast was good

Cons:

average airport hotel, elevator wasnt working properly, could be cleaner, pillows were actually cushions, AC sounds like it needs maintenance

2026-07-01 • via Nuitee
B
Barbara • couple • gt
10
2026-06-30 • via Nuitee
K
kenya • couple • us
3
Only thing truly enjoyed was the shower.
Pros:

Shower

Cons:

Elevator was broken, over price and t was not safe.

2026-06-29 • via Nuitee
C
Celina • solo_traveller • us
5
Pros:

Room was clean and modern

Cons:

All you could hear was the freeway and traffic. The elevator was partially broken. We were stuck in it and took several minutes to get the button for the first floor to work. Staff did not care that it was broken. Stated. "Yeah, should be fixed soon"

2026-06-27 • via Nuitee
Мирлан • couple • kg
10
2026-06-24 • via Nuitee
O
O'Dell • couple • us
6
It got us through our overnight layover in Houston.
Pros:

It is close to the airport.
The rooms were reasonably clean.

Cons:

The vending machines only took cash and I had to go to multiple floors to find one that wouldn’t eat my money.
The room smelled musty yet strongly of cleaner.
The beds were saggy and lumpy.
This is the most bare-bones Best Western I’ve ever stayed at. It was stark and plain and not very welcoming.
The breakfast wasn’t ready when it was supposed to be. The worker was late. The eggs were cold, the sausage disgusting, and there wasn’t coffee before we had to leave.
The elevator buttons only worked going up. I ended up taking the stairs down.
The step up into the hotel was formidable. There wasn’t a place to roll your luggage up.

2026-06-15 • via Nuitee
P
Paulo • solo_traveller • us
10
2026-06-04 • via Nuitee
J
Jordan • couple • us
6
2026-06-01 • via Nuitee
K
KOMIKA • solo_traveller • us
8
It was okay
Pros:

Clean

Cons:

Uncomfortable mattress

2026-05-31 • via Nuitee
V
Vearl • family_with_children • us
7
Okay place
Pros:

Price is okay

Cons:

House keeping and cleaning not so great

2026-05-25 • via Nuitee
J
John • couple • us
9
Pros:

CLEAN ROOMS

Cons:

THOUGHT IT WAS A FREE SHUTTLE, ENDED UP COSTING ME $60 I WOULD HAVE USED AN UBER

2026-05-22 • via Nuitee
S
Simpson • solo_traveller • us
8
I'll be back, naturally!
Pros:

Did not eat bkfast but always enjoy the peacefulness of the property

Cons:

Was disappointed that I could not get into a room that was not for the handicap that faced the freeway

2026-05-19 • via Nuitee