Tru By Hilton Jacksonville South Mandarin, Fl

Hotels
•
Tru by Hilton
8.9 (1972 reviews)
2970 Hartley Road , Jacksonville , US
+1 904-292-4401

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Convenient amenities
Cons:
Inconsistent room quality
Issues with food quality
Some cleanliness concerns

Categories

Cleanliness
8.4
Several reviews mentioned cleanliness positively, but some noted issues like dirtiness in rooms.
Service
9.55
Service was frequently described as friendly and accommodating.
Location
9.4
Many guests appreciated the location, citing convenience and accessibility.
Room Quality
8.35
Room quality received mixed reviews; some mentioned small room sizes and uncomfortable beds.
Amenities
8.88
Amenities were generally well-received, although some food options could improve.
Value for Money
8.84
Guests felt the hotel offered good value, especially for families.
Food and Beverage
8.4
Food quality was perceived as average with notable issues in breakfast offerings.
Overall Experience
9.36
Overall positive experiences reported; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:53

Property Description

Modern Amenities and Convenient Location

Tru By Hilton Jacksonville South Mandarin, Fl is a contemporary 3-star hotel located just 4 km from Mandarin Museum. Guests can enjoy the outdoor swimming pool, free private parking, and a fitness centre during their stay. The hotel also offers a 24-hour front desk and complimentary WiFi for all guests.

Comfortable Rooms with Essential Features

Each guest room at Tru By Hilton Jacksonville South Mandarin, Fl is equipped with a flat-screen TV with cable channels, air conditioning, and a functional desk. The property ensures a non-smoking environment for the comfort of all visitors.

Nearby Attractions and Accessibility

Explore nearby attractions like the Museum of Science & History and Cummer Museum of Art and Gardens, located within 20 km of the hotel. With the Northeast Florida Regional Airport just 39 km away, convenience and exploration await at Tru By Hilton Jacksonville South Mandarin, Fl.

Book your stay now for a delightful and convenient experience at Tru By Hilton Jacksonville South Mandarin, Fl.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Location

Guest Reviews

8.9
Based on 1972 reviews
Cleanliness: 8.4
Service: 9.55
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.4
Overall Experience: 9.36
D
Daniel • couple • us
10
2026-09-19 • via Nuitee
C
Crystal • couple • us
10
Great short stay
Pros:

The property was nice and quiet. Great location.

Cons:

N/a

2026-09-19 • via Nuitee
C
Chtiomarco84 • solo_traveller • gp
7
2026-09-17 • via Nuitee
M
Melanie • couple • us
10
2026-09-17 • via Nuitee
G
green • couple • us
9
2026-09-16 • via Nuitee
S
Suéllen • family_with_children • br
9
2026-09-15 • via Nuitee
A
Alex • couple • us
10
2026-09-14 • via Nuitee
C
Carrington • couple • us
9
Simple & Clean, really no complaints
2026-09-14 • via Nuitee
B
Brittany • family_with_children • us
8
Cute. Comfy. AFFORDABLE stay!
Pros:

Breakfast was ok, wished the sausages were cooked even more, bacon was gone less than. An hour from breakfast opening up.

2026-09-14 • via Nuitee
F
felicia • solo_traveller • us
10
Pros:

The room were clean and spacious. The bed were very comfortable for a good night's rest.

Cons:

N/A

2026-09-14 • via Nuitee
S
Susan • family_with_children • us
10
2026-09-12 • via Nuitee
M
Michelle • couple • us
10
Welcoming, very understanding of my service dog.
Pros:

Easy to find. Very convenient location close to the animal hospital and restaurants

Cons:

Nothing, it was fantastic! Only thing I would add is making the dog potty area a bit bigger.

2026-09-11 • via Nuitee
M
Maria • couple • us
10
A nurturing space to rest.
Pros:

Staff made me feel welcomed and cared for. Mary was exceptional and such a gift to connect with. I am grateful. She nurtures this place on her shift by just being herself and caring about each guest. Please treat her well! She deserves it.

I have stayed here several times on my trips back home and have had good experiences each time. The location is safe and the rooms are clean. Thank you for being a space to rest and recover mid travel.

2026-09-10 • via Nuitee
P
Pamela • couple • us
10
2026-09-08 • via Nuitee
P
Pamela • couple • us
10
2026-09-08 • via Nuitee
A
Alejandra • family_with_children • us
10
2026-09-08 • via Nuitee
C
Camejo Vip • solo_traveller • us
10
Pros:

nice

2026-09-07 • via Nuitee
S
Sanjuan • couple • us
5
Comfortable and convenient. But had bugs.
Pros:

Comfortable rooms

Cons:

Found a bed bug in my bed

2026-09-06 • via Nuitee
K
Keelicious • solo_traveller • us
10
2026-09-06 • via Nuitee
J
John • couple • us
8
2026-09-05 • via Nuitee