APA Hotel Ueno Hirokoji

Hotels
8.3 (4913 reviews)
Chiyoda-ku Sotokanda 5-3-3 , Tokyo , JP
+81 3-3836-0855

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Breakfast quality wasn't great
Rooms are small

Categories

Cleanliness
7.7
Some guests noted issues with cleanliness, particularly with the handling of bedding during cleaning.
Service
9.2
Numerous reviews highlight the friendliness and helpfulness of the staff.
Location
9.2
The hotel is praised for its excellent location near metro stations and attractions.
Room Quality
7.7
Rooms are clean, but a few guests found them small and had temperature control issues.
Amenities
8.7
General satisfaction with amenities, although some limitations in breakfast options were noted.
Value for Money
8.2
Perceived as good value considering location and service, but some felt room size impacted overall value.
Food and Beverage
7.2
Mixed reviews on breakfast quality and options available.
Overall Experience
8.5
Overall, guests enjoyed their stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:21

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, APA Hotel Ueno Hirokoji offers easy access to popular attractions such as Akihabara Neribei Park and Marishiten Tokudaiji Temple.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and fridge. Guests can enjoy a comfortable stay with thoughtful touches like bed linen and towels.

Convenient Facilities
With a buffet breakfast, free WiFi, and a 24-hour front desk, guests can start their day right and explore Tokyo with ease. The hotel also offers luggage storage and currency exchange services for added convenience.

Book your stay at APA Hotel Ueno Hirokoji for a memorable Tokyo experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 4913 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.5
C
Celeste • family_with_children • ar
10
Pros:

My flight to Osaka was cancelled so I had to stay in Tokyo. This is the hotel I always go when I'm visiting, but had to book it the same day since I wasn't expecting to stay. Reception was really kind when I arrived (12.30am), I was feeling so bad and was worried because it was late, however when I wrote and said I was arriving past 12am, they replied kindly. Once I arrived and checked in, who he was in the reception (sadly I don't know his name) was delightful. I was able to pay for a late checkout, and he was attentive and warm explaining everything. After a bad flight, been travelling for more than 45 hours, it was such a breeze and make me feel a bit better.
Room was amazing, it was in a corner of the 5th floor and loved it.
Thank you as always, APA! You saved the day!

2026-10-24 • via Nuitee
C
Cyril • family_with_children • fr
10
2026-10-24 • via Nuitee
C
CHING-WEI • couple • tw
10
2026-10-24 • via Nuitee
C
Celeste • family_with_children • ar
7
First time with a bad experience
Pros:

-

Cons:

This is the first time that I didn't have a good experience in this hotel. It's always my choice when I visit Tokyo, and this was my forth time in this hotel.
A couple of days before I stayed here as well before going to Nagoya, and that day was great, but this time when I arrived I didn't like how I was treated in the reception.
Who checked me in wasn't nice and didn't reply kindly/with respect, made me use some sort of self-check-in machine, which didnt work well and made me lose time. It was kind of annoying.
Comparing to all the other times, it wasn't a good experience.
Also this time the room was not good, tv was too close and it was hard to watch.

2026-10-24 • via Nuitee
F
Fabio • family_with_children • it
10
Pros:

Cordialità e gentilezza da parte di tutto lo staff

2026-10-24 • via Nuitee
A
Ahmet Tarık • couple • tr
7
2026-10-24 • via Nuitee
L
Lindsay • couple • ca
8
Perfect place to stay outside of the busy central area of Tokyo.
Pros:

Had everything you could need. Location was close to public transit and convenience stores.

2026-10-24 • via Nuitee
G
Guillaume • family_with_children • fr
8
2026-10-24 • via Nuitee
Y
YOHANA DESIREE • family_with_children • es
9
Pros:

Muy buena ubicación, metros cerca, al lado de la calle akibahara, mercado ameyoko está al lado también, tienes lawdon y Seven eleven tb al lado del hotel. Todo correcto, repetiría sin duda.

2026-10-24 • via Nuitee
M
Marine • solo_traveller • fr
8
2026-10-23 • via Nuitee
F
Flordeliza • couple • us
8
Pros:

Room and hallways are clean. Towels are changed daily. Staff are professional and helpful.

Cons:

The breakfast could have better choices, other than the 3 sets of breakfast served daily.
The time frame, which is 7-9 is too short.
I think 7 is late to start especially for guests who have early flights.

2026-10-23 • via Nuitee
C
Carlos • couple • br
10
Excelente.
Pros:

Localização e facilidade para check in e check out.

Cons:

Nada a reclamar.

2026-10-23 • via Nuitee
Ömer • couple • tr
6
Metroya yakın, merkezi konum, çok küçük odalar, yeterli temizlik yok. Su bile ilk gün veriliyor sonra yok.
Pros:

Ulaşımı metroya yakın, ginza line ile shibuya akihabara ve ginzaya aktarmasız gidiyorsunuz. bagajları giriş ve çıkış günü tutuyorlar ücretsiz. Son gün resepsiyon çöplerimiz konusunda bize yardımcı oldu.

Cons:

Oda acayip küçük, banyo temiz ama yerler yeteri kadar temiz değildi. Valizi bile açmanız zor. Odada tetris oynamanız gerekiyor. Hareket için bile.

2026-10-23 • via Nuitee
L
Luciana • family_with_children • pe
9
2026-10-23 • via Nuitee
M
Matthieu • extended_group • fr
10
Pros:

The hotel was very clean and exceptionally well located, making it a perfect base for exploring Tokyo. However, what really stood out was the staff. Everyone was incredibly kind, attentive, helpful, and responsive to our needs. Their professionalism and warm hospitality made our stay even more enjoyable. A big thank you to the entire team!

2026-10-22 • via Nuitee
Динара • solo_traveller • kz
9
2026-10-22 • via Nuitee
L
LUZ MARIA • family_with_children • mx
10
Excelente elección para estancia en Tokio.
Pros:

El desayuno no aplica, la ubicación excelente. Segunda vez que elijo mi estancia en este hotel

Cons:

Todo bien

2026-10-22 • via Nuitee
A
Alessandro • couple • it
9
2026-10-21 • via Nuitee
M
MIRAY GULFER • couple • tr
10
Güzel
Pros:

Sessiz ve rahat

2026-10-21 • via Nuitee
H
Hamza • couple • tr
10
2026-10-21 • via Nuitee