Holiday Inn Express & Suites - Kokomo South by IHG

Hotels
•
Holiday Inn Express
8.9 (242 reviews)
5101 Cartwright Drive , Kokomo , US
+1 765-450-8085

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Good/great breakfast options
Comfortable beds
Clean, well laid-out rooms (in several reviews)
Pool hours liked / pool amenity
Easy check-in
Friendly staff in some stays
Good lighting in rooms
Cons:
Dirty sheets and stains in shower
Mildew smell and damp floors in some rooms
Uninterested or unprofessional front desk staff; guests ignored
Room not serviced / limited towels; cheap towels
Pool closed/unavailable despite expectations
No wine available for purchase
Some construction glitches reported
Price perceived as high for the town
Insufficient luggage carts

Categories

Cleanliness
8
Mixed signals in reviews: several guests reported very dirty sheets, stains in the shower, mildew smell and a damp floor, while others called rooms 'very clean' or 'clean and well laid out.' Score reduced to reflect the documented cleanliness issues despite some positive reports.
Service
8.5
Service is mixed: some mentions of friendly/helpful staff and easy check-in, but multiple reports of uninterested or unprofessional front desk staff, ignored guests, and room-service lapses. Balanced slightly below target to reflect these service complaints.
Location
10
Consistently praised across reviews ('Good location', 'I like the location', 'Location'). Given repeated positive mentions, rated at the top end.
Room Quality
9
Generally comfortable rooms and beds with good layout and lighting, but some rooms had odors, damp floors, stains, cheap towels and a problematic faucet. Overall good quality but not perfect.
Amenities
9
Amenities received positive notes (pool hours liked, breakfast offerings), though there were issues (pool closed/unavailable for some, limited towels, limited wine availability, few luggage carts). Overall amenities are strong but with some service/access problems.
Value for Money
8
Several guests noted the price was high for the town and perceived value was a concern; score lowered modestly to reflect these comments.
Food and Beverage
10
Breakfast repeatedly described positively ('nice breakfast', 'great breakfast options', 'good selection'), with only one report of poor breakfast. Overall F&B is a clear strength.
Overall Experience
8.7
Overall impressions are generally favorable ('met our expectations', comfortable stays, easy check-in) but tempered by cleanliness, service and value issues that led some guests to leave early or complain. Score reflects net positive experience with notable caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Amenities and Comfortable Rooms
Holiday Inn Express & Suites - Kokomo South, an IHG Hotel, offers air-conditioned rooms equipped with all the essentials for a comfortable stay, including a coffee machine, fridge, and microwave. Guests can also enjoy a flat-screen TV and a private bathroom in each room, ensuring a relaxing experience during their visit.

Convenient Facilities for Business and Leisure
This 2-star hotel provides a shared lounge, a 24-hour front desk, and a business center, catering to the needs of both business and leisure travelers. Additionally, vending machines with snacks and drinks are available on-site, offering guests quick and easy access to refreshments.

Relaxing Indoor Pool and Free WiFi
Guests at Holiday Inn Express & Suites - Kokomo South can unwind in the indoor pool or stay connected with complimentary WiFi throughout the property. Whether traveling for work or pleasure, this hotel ensures a convenient and enjoyable stay for all visitors.

Book your stay at Holiday Inn Express & Suites - Kokomo South, an IHG Hotel, for a relaxing and accommodating experience in Kokomo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Location

Guest Reviews

8.9
Based on 242 reviews
Cleanliness: 8
Service: 8.5
Location: 10
Room Quality: 9
Amenities: 9
Value for Money: 8
Food and Beverage: 10
Overall Experience: 8.7
A
Angela • couple • us
5
Can’t believe they didn’t leave the room cleaner!
Pros:

Good location. Nice breakfast

Cons:

Very dirty sheets. Stains on shower.

2026-10-30 • via Nuitee
R
Randalee • couple • us
8
Pros:

Breakfast was as expected

2026-10-28 • via Nuitee
V
Vicky • family_with_children • us
10
Met our expectations
Pros:

Beds were very comfortable. Breakfast was a good selection and presented well.

Cons:

No wine available for purchase

2026-10-26 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-09-17 • via Nuitee
J
Joan • couple • us
2
Left early
Pros:

Breakfast poor. Staff ignored guests. Room not serviced. Cheap towels, even faucet placed to flood counter when hands washed. Bathroom amenities hard to access.

Cons:

Breakfast, non smiling staff who ignored guests, construction glitches, cheap and few towels

2026-09-16 • via Nuitee
M
Michelle • couple • us
7
Uninterested and unprofessional staff, but stay and hotel was good.
Pros:

Good location, clean and comfortable room, great breakfast options.

Cons:

Disinterested and unprofessional front desk staff. One reason we chose this hotel was for the pool. When I asked if it was indoor or outdoor, she said indoor but “not sure if it was open, you’ll have to check”. It was closed. I asked for a credit to another uninterested about it the next morning upon checking out and she said she’d ask the manager. I never got a reply or credit. Also, no offense to Kokomo, but the price of the hotel was pretty high for the town.

2026-09-14 • via Nuitee
T
Travis • couple • us
9
2026-08-27 • via Nuitee
L
Laura • couple • us
10
2026-08-27 • via Nuitee
B
Brounson • solo_traveller • us
7
Pros:

I like the location of the hotel. And I loved the pool hours

Cons:

Our room had a bad smell. Smell of mildew. The floor was damped. .

2026-08-17 • via Nuitee
C
Carol • family_with_children • us
10
Gteat experience ,staff friendly
Pros:

Clean good lighting

Cons:

could u more luggage carts

2026-08-11 • via Nuitee
M
Mary • couple • us
7
Nice place
Pros:

Location

Cons:

The price

2026-08-05 • via Nuitee
W
William • family_with_children • us
8
2026-08-02 • via Nuitee
J
Julie • solo_traveller • us
9
Pros:

Very clean and well laid out

2026-07-17 • via Nuitee
P
Penelope • couple • us
8
2026-07-06 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-06-25 • via Nuitee
V
Vogel • family_with_children • us
8
2026-06-19 • via Nuitee
N
Naiara • family_with_children • in
10
2026-06-14 • via Nuitee
A
andrew • solo_traveller • us
7
2026-06-03 • via Nuitee
S
Sunny • solo_traveller • us
9
2026-05-28 • via Nuitee
S
Sunny • solo_traveller • us
9
2026-05-28 • via Nuitee