HOTEL WILL Urawa

Hotels
•
Independent
8.2 (85 reviews)
Midori-ku Nakanoda 1085, Saitama, SAITAMA, 336-0972 , Saitama , JP
81-48-8784550

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Front desk (limited hours)
Free self parking

Review Highlights

Pros:
Spacious rooms
Delicious meals
Cons:
Old facilities
Inconvenient location

Categories

Cleanliness
7.63
The rooms were reported to be old, suggesting a lack of modern maintenance.
Service
8.8
Service was standard for this hotel tier.
Location
7.64
Location is distant from the nearest station and bus stop, potentially inconvenient.
Room Quality
8.59
Rooms were spacious and comfortable, particularly with a separate bathroom layout.
Amenities
8.12
Shower performance and temperature were acceptable.
Value for Money
8.08
Reasonable for the experience provided, with good meals.
Food and Beverage
8.63
Food was delicious, contributing positively to the stay.
Overall Experience
8.1
The stay was enjoyable, with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:24

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and access to a vending machine during your stay. Stay connected effortlessly.

Key Features: Benefit from luggage storage, laundry facilities, and an elevator for added convenience. Free onsite parking for a hassle-free experience.

Comfortable Accommodation: Relax in one of our 57 guestrooms with flat-screen TVs and complimentary wireless internet. Refresh daily with private bathrooms stocked with free toiletries.

Book your stay at HOTEL WILL Urawa in Saitama (Midori Ward) and explore nearby attractions like Saitama Super Arena and Saitama Stadium 2002!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

8.2
Based on 85 reviews
Cleanliness: 7.63
Service: 8.8
Location: 7.64
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.1
A
Atsuko • family
8
Pros:

宿泊だけであれば十分です

2025-09-27 • via Nuitee
K
KAZUYUKI • family_with_children
8
Pros:

食事も美味しく夜はしっかり寝られました。

2025-08-16 • via Nuitee
康成
8
Pros:

少し年季が入ってるのを考慮すれば全然問題ないです。部屋が広いだけでなく浴室がトイレと分かれている上に広いので個人的には快適でした。
ただ最寄りの駅やバス停からは距離があるので徒歩だと夏や冬はキツいかもです。

2025-08-07 • via Nuitee
?
?? • friends
10
Pros:

とてもいい宿でした
交通面だけ目を瞑ればすごくいいと思います

2025-08-02 • via Nuitee
Y
Yukihiro
6
Pros:

シャワーの出と温度

2025-07-28 • via Nuitee
?
??
4
Pros:

客室は広かったがとにかく古い

2025-07-16 • via Nuitee
W
WENCHAO • family
4
Pros:

it is an old hotel. The only advantage is the room is big. Other than that, it is horrible. Right from the start, the road to the hotel is extramely dangerous. It is one steep slope and one lane only and with a curve. You never know if there is a car coming down from the the other side. The room is smelly to say the least. In room 206, the water is leaking all the time. It smells like someone's foot. It is not near any restaurant or convenient shops. And when you drive out and before reach the main road, you can't see if there are oncoming cars, the view is blocked by roadside bushes, you are taking a chance with your life....

2025-06-25 • via Nuitee
D
David • family
6
Pros:

Aging property in a quiet area. Only suitable for self driving with limited public transit access. Large room but not well maintained.
Breakfast was shown as included when booking but was told not free anymore since April 1st. However I booked long before that date. Feel a bit dishonest for policy change after booking.

2025-05-17 • via Nuitee
M
mehmet • partner
6
Pros:

Overall, the hotel was fine. The location isn’t exactly the best—it takes about 1.5 hours by train to get to Tokyo. The hotel itself is very clean and nice, and the staff are friendly and helpful. The hotel is a plus, but the location is more of a minus."*

Let me know if you'd like any adjustments!

2025-04-27 • via Nuitee
?
?? • partner
6
Pros:

駅から離れていてホテルにつくまでかなり歩いた。

2025-04-25 • via Nuitee
Y
Yoshikazu
2
Pros:

部屋には髪の毛が散乱。ひどい。
バスタブも洗っていない様子で表面にザラつきが有り、気持ち悪い！
チェックイン後に用事が有り、荷物を置いてすぐに出かけ、遅くに戻ったらこの有様！
フロントは不在でどうにもならず。
朝もフロントは不在で･･･。最悪でした。

2025-04-13 • via Nuitee
G
Guillermo
10
Pros:

Excellent size room. Great bathroom.
The only drawback may be the distance to the train station.

2025-04-03 • via Nuitee
C
Chizu • family
6
Pros:

引越し作業で家族で2泊しました。部屋が広く圧迫感がないので、宿泊だけなら満足です。近くにイオンモールがあるので食事は部屋で取りましたが、テーブルがないのが不便でした。安価なので総体的には満足です。

2025-03-30 • via Nuitee
なつき
10
Pros:

とても良い

2025-03-27 • via Nuitee
K
keisuke
8
Pros:

部屋の清掃も行き届いており、スタッフさんの対応も丁寧で気持ちよく宿泊できました。
ホテル周辺に徒歩圏内の飲食やコンビニはないかもしれないので、食事に出る際は不便かもしれません。（ホテル内に菓子パン等の自販機は用意されています）

2025-03-26 • via Nuitee
V
Verified traveler
2
悪臭
Pros:

館内も室内も下水か何かのえげつない臭いが充満してる

2025-03-22 • via Nuitee
T
TAKUYA
6
Pros:

アメニティが充実していた

2025-03-22 • via Nuitee
S
Seiji • family
6
Pros:

フロントスタッフの対応とても良かったです
他の口コミにもありましたが朝食ビュッフェではなく食券でした
部屋や備品、風呂場などかなり
老朽化してますのでそんなに良い印象ではありませんでしたが部屋は広くてゆっくり過ごすことが出来ました
値段相応かと思います


2025-03-19 • via Nuitee
M
masanori • friends
8
Pros:

総合的に良かったです。スタッフの対応も丁寧で大変良く楽しいひとときをお過ごしました。

2025-03-14 • via Nuitee
N
Nobuo
10
Pros:

風呂トイレ洗面が別でお風呂ご広くて快適だったです

2025-02-21 • via Nuitee