Nazuna Kyoto Tsubaki St.

Hotels
Independent
9.4 (71 reviews)
838 Bomoncho, Kyoto, Kyoto, 600-8388 , Kyoto , JP

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent service
Charming room
Cons:
Cleanliness concerns
Food complexity

Categories

Cleanliness
8.64
Cleanliness of common areas can be improved as noted by the reviewer.
Service
10
The staff were exceptionally warm, welcoming, and attentive during the stay.
Location
9.64
While the location necessitates some taxi rides, it is still accessible, enhancing the overall stay.
Room Quality
10
The rooms were described as beautiful and lovely, providing a comfortable and traditional experience.
Amenities
9.64
The private bath and personalized service added to the enjoyment of the stay.
Value for Money
9.14
Though some dining experiences were pricey, the overall value is seen as good.
Food and Beverage
8.14
Dinner options were mixed; some found the menu challenging.
Overall Experience
10
Overall experience was highly positive with a few minor caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Experience tranquility at Nazuna Kyoto Tsubaki St., your luxurious oasis in the heart of Kyoto.

Indulge in Pure Relaxation
Unwind at our full-service spa, where professional massage therapies await to rejuvenate your senses.

Gourmet Dining at Your Leisure
Savor exquisite meals at our top-rated restaurant or enjoy the convenience of room service during limited hours.

Comfortable Elegance
Our 23 individually decorated guestrooms offer premium bedding, flat-screen televisions, and private bathrooms featuring rainfall showerheads for a lavish experience.

Conveniently located just moments from Shijo Street and a short drive to major attractions, your perfect getaway awaits. Book your stay today for an unforgettable experience!

Important information:

  • Children 5 years old and younger are not permitted at this property.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Children and extra beds

    Children not allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 71 reviews
Cleanliness: 8.64
Service: 10
Location: 9.64
Room Quality: 10
Amenities: 9.64
Value for Money: 9.14
Food and Beverage: 8.14
Overall Experience: 10
H
Hermann couple at
10
2026-08-04 via Nuitee
A
AlexMauad Family Bauru, State of Sao Paulo
10
Nazuna Kyoto Tsubaki St. recomendo a todos!
Pros:

The hotel is very well located, and the staff and facilities surprised us very positively. We were very well attended to by the entire team. Among the excellent team members we interacted with from our arrival, we are pleased to mention them below, but please forgive us if we have forgotten anyone, as everyone on the team deserves a 1000/10! We were also very satisfied with our choice of a very good Suite room with a spacious and very well-equipped bathroom. The breakfast was excellent, the cleanliness and quality of the room and sleep, the bathroom and the products available were all top quality, in addition to the tasteful decoration and the privileged location.

On behalf of myself, Alexandre Mauad, my wife Ana Julia, and our daughter Livia, I would like to wholeheartedly praise and thank the entire excellent and professional team at the Nazuna Kyoto Tsubaki St., especially Kazushi Waranabe and Ayuka Kanami, thank you so much!

2026-08-02 via Tripadvisor
A
Alexandra couple fr
8
2026-08-02 via Nuitee
E
emamaa2023 Couples
10
Love it here! Highly recommend
Pros:

Had an AMAZING stay here, I’d highly recommend to anyone visiting Kyoto. Location is great and accessible to public transport. The staff are very kind and hospitable. The experience and room is very relaxing and unique, it’s perfect for a Kyoto stay. My husband and I loved having the room with an onsen bath to come soak off all the body pain after a long day of exploring in Kyoto!

2026-07-26 via Tripadvisor
D
Dominic solo_traveller ch
8
2026-07-24 via Nuitee
J
James couple au
9
Pros:

Lovely setting, great facilities, such lovely helpful staff. The onsen bath was amazing

Cons:

The stairs in the room are very steep

2026-07-21 via Nuitee
O
Osterfeld extended_group us
10
Nazuna is comfortable classy and authentic. I look forward to returning.
Pros:

Our rooms were beautiful and well appointed. I loved the historical feel and our private Onzen. Our rooms were immaculate.

Cons:

The lounge needed cleaning so my first impression wasn’t great. The rooms were in top shape tho.

2026-07-19 via Nuitee
M
Małgorzata couple pl
10
Amazing service! Perfect start of our trip to Japan, staff was very helpful and caring!
Pros:

We had an amazing 2-night stay at Nazuna Kyoto Tsubaki St. From the moment we arrived, the service was exceptional—every member of the staff was warm, attentive, and genuinely committed to making our stay memorable.

The traditional Japanese breakfast was one of the highlights of our visit. It was beautifully presented, delicious, and a wonderful way to experience local cuisine.

We also loved the private outdoor bath in our room. It was incredibly relaxing and the perfect way to unwind after a day of exploring Kyoto, adding a special touch to our stay.

The hotel itself is peaceful, elegant, and thoughtfully designed, creating a truly authentic Kyoto experience while offering every comfort. We couldn’t have asked for a better place to stay.

We highly recommend Nazuna Kyoto Tsubaki St. to anyone visiting Kyoto and would love to return in the future.

Cons:

-

2026-07-16 via Nuitee
C
CLAIRE couple gb
10
2026-07-15 via Nuitee
S
Sophia couple au
9
Very comfortable and well equipped hotel.
Pros:

Lovely appeal with the little street and separate entrances. Comfortable bed. Private outdoor bath. Comfortable lounge with tea coffee and drinks. Breakfast was very interesting.

Cons:

Location was a bit out of the way.
Small things could help : hooks outside near the bath for towels and clothes. More milk in the tea and coffee supplies.

2026-07-11 via Nuitee
1
111peninag Family
10
Wonderful stay
Pros:

Amazing hotel, beautiful rooms and great location. The staff were all lovely and welcoming, helping anyway they could. Would highly recommend for a lovely stay!

2026-07-09 via Tripadvisor
V
Viktoria family_with_children at
8
Very nice!
Pros:

Great place with super personnel and absolutely top Service. The condo is very nice and it is super that there is a second floor like a living room. For two people perfect.

Cons:

The lot with the double bed is tiny. The person sleeping at the side of the window can barely walk properly without loosing balance as space between bed and wall is tiny. If you book this for three, the 3rd person sleeps in the „living room and almost no space left for luggage.
The strict time slot for breakfast is too stressful.

2026-07-08 via Nuitee
E
eric family_with_children ch
7
2026-07-07 via Nuitee
P
Paavo solo_traveller fr
10
2026-07-04 via Nuitee
T
Teresa solo_traveller ky
10
Super relaxing and beautiful place to stay
2026-07-02 via Nuitee
E
Estella couple es
6
Correcto, pero no repetiriamos.
Pros:

Es bonito estéticamente tanto la calle donde está como la habitación. La limpieza muy bien.

Cons:

Las escaleras de dentro de la habitación son peligrosas, los desayunos muy fijos tanto en variedad (nosotros estuvimos 5 noches) como en horario (son muy insistentes en eso, hubo un dia que nos contactaron por email, llamada y después nota en la habitación para confirmar la hora del día siguiente). Está lejos de todo, mínimo 30 minutos andando o coger transporte público. El personal en general majo pero con poca experiencia.

2026-07-02 via Nuitee
F
FRANCESCA couple it
9
A fantastic stay for a true Kyoto experience
Pros:

We really enjoyed our private onsen as well as all the complimentary facilities offered by the hotel. One of us booked a relaxing massage who was offered in the room and was outstanding

Cons:

Nothing really

2026-06-29 via Nuitee
T
TOSHIKAZU couple jp
9
2026-06-24 via Nuitee
R
Roselle solo_traveller au
10
It is expensive but I had to try this viral ryokan in Kyoto.
Pros:

The ambiance is perfect especially at night. Great breakfast.

Cons:

There is a step stone from toilet to the bedroom that is a trip hazard.

2026-06-24 via Nuitee
L
Lisa couple us
10
Loved the preserved historical street made into hotel rooms !
Pros:

The kindness and hospitality of the staff! One of the gals that spoke with me at my check in made
Me an amazing hair clip after I told her I have loved being here and in fact just had about 12 inches of my hair cut off in a hair cut in Kyoto. I loved the short look and she agreed. So thoughtful to make me two Barrett's that were absolutely gorgeous. Genuinely nice people working at this property!

2026-06-22 via Nuitee