InTown Suites Extended Stay Louisville KY - Northeast

Hotels
7.3 (41 reviews)
11405 Westport Road , Louisville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Laundry
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Fleas in room
Poor cleanliness
Horrible water pressure

Categories

Cleanliness
3.56
Negative feedback due to fleas in the room and improper cleaning.
Service
8.53
Staff were friendly and helpful, but no resolution offered for issues.
Location
8.57
Convenient location close to shopping, dining, and other services.
Room Quality
6.52
Concerns about cleanliness affected the overall perception of room quality.
Amenities
7.55
Basic amenities provided, but guests expected more support.
Value for Money
8.01
Mixed feelings about the value considering the issues faced.
Food and Beverage
7.86
Not mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.83
Overall experience reflects a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 23:27

Property Description

Convenient Location
Located just 22 km from popular attractions such as the Louisville Mega Cavern and Louisville Zoo, InTown Suites Extended Stay Louisville KY - Northeast offers easy access to the best of the city.

Comfortable Accommodation
Experience a comfortable stay in air-conditioned rooms equipped with modern amenities including a flat-screen TV, private bathroom, and fridge. Bed linen and towels are also provided for your convenience.

Nearby Attractions
Explore nearby attractions like the Muhammad Ali Center, Kentucky Center for the Performing Arts, and Louisville Science Center, all within a 23 km radius. Don't miss the chance to visit the famous Louisville Slugger Museum Factory just a short distance away.

Ready to experience comfort and convenience in Louisville? Book your stay at InTown Suites Extended Stay Louisville KY - Northeast now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

7.3
Based on 41 reviews
Cleanliness: 3.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.86
Overall Experience: 7.83
K
KMK • solo_traveller • us
8
2026-09-15 • via Nuitee
M
Mcgee • solo_traveller • us
10
2026-08-31 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Mcgee • solo_traveller • us
10
2026-08-02 • via Nuitee
W
Wimmer • solo_traveller • us
3
2026-07-22 • via Nuitee
C
Christian • solo_traveller • us
7
2026-07-21 • via Nuitee
C
Christian • solo_traveller • us
6
2026-07-21 • via Nuitee
L
Leon • couple • us
8
2026-06-10 • via Nuitee
D
Diana • solo_traveller • us
8
2026-06-09 • via Nuitee
T
Tiffany • solo_traveller • us
2
You get what you pay for
Pros:

It was close to shopping areas. Had a refridgerator and microwave.

Cons:

Most of the guest were actually tenants, room was dusty and smelled like smoke. Neighbor played loud music into the night, walls paper thin- I could hear every conversation in each neighbors room. Non-smoking facility but neighbor would smoke right infront of my room door.
They do not refund you if you decide to leave the facility before your check out day. I was able to leave days earlier then I planned on staying, and I was told no refunds, I had to pay for the entire time I booked. I understand that is their policy, I left a week earlier than expected but it would have been nice to accomodate and work something out. Nonetheless, the location, room cleanliness, neighbors and even the shower pressure was shitty.

2026-05-07 • via Nuitee
K
Keniesha • family_with_children • us
1
2026-03-26 • via Nuitee
T
Turner • couple • us
10
2025-12-31 • via Nuitee
J
Jermaine • solo_traveller • us
10
2025-11-04 • via Nuitee
P
Patrick • family
2
Pros:

I booked 8 nights at InTown Suites Extended Stay Louisville KY (Northeast) but had to leave after just 3 due to fleas in the room—one was literally jumping on my 5-month-old baby's face. This was horrifying and completely unacceptable. I reported it to the front desk, but the staff offered no help or refund. The room was clearly not properly cleaned, and I’m still waiting for a resolution. I strongly advise others to avoid this property.

2025-09-24 • via Nuitee
S
Shaniqua • family
10
Pros:

The location is convenient. The staff have been friendly and helpful..

2025-09-20 • via Nuitee
C
Chris • couple • us
6
My stay
Pros:

The staff was amazing!

Cons:

The water pressure is horrible.

2025-07-27 • via Nuitee
K
Kenneth • family
10
Pros:

My family and I had a great stay. It was quiet…the neighbors were friendly with each other. It’s close to a lot of shopping, dining, package store, urgent care. This hotel does provide your towels and rags but you are on your own with pots/pans, cleaning your linen, getting more tissue etc. The staff do visit your room within the first 48hrs for things they may to note to fix or whatever (the guy was very polite and professional) Our housekeeper visit us once to change a/c unit filter and make sure everything was good. She was very kind.

2025-07-25 • via Nuitee
M
Mitchell • couple • us
10
2025-07-09 • via Nuitee
A
Andrew • solo traveller • us
8
It was better than other extended stays I’ve been in
Cons:

Loud

2025-06-20 • via Nuitee
G
Gallagher • solo traveller • us
8
Very good
Pros:

Room was clean. Staff was friendly and helpful.

2025-04-26 • via Nuitee