Hotel Schwanen Wil

Hotels
8.3 (90 reviews)
Obere Bahnhofstrasse 21 , Wil , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Cons:
Street noise
Missing amenities
Room quality issues

Categories

Cleanliness
8.69
Several reviews highlight the cleanliness of the hotel, noting it as very clean and orderly.
Service
9.16
The staff were frequently mentioned as friendly and helpful.
Location
8.7
The hotel has a central location and is easily accessible.
Room Quality
7.15
Some concerns were noted regarding room amenities and street noise.
Amenities
7.68
Lacks certain amenities such as a coffee machine and air conditioning, which were promised.
Value for Money
8.14
Good value for the price but affected by issues noted in room quality.
Food and Beverage
8.19
The breakfast was described as sufficient and good.
Overall Experience
8.66
Overall, the experience was positive despite some issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:25

Property Description

Luxurious Dining Experience at swan21 Restaurant
Indulge in creative seasonal cuisine and fine wines at our renowned swan21 restaurant, offering a delightful culinary journey.

Charming Winter Garden and Terrace at Boulevard Cafe
Relax in the enchanting winter garden of our Boulevard Cafe or unwind on the charming terrace overlooking the bustling shopping street.

Convenient Location and Connectivity
Located on the main shopping street in Wil, our hotel is a stone's throw away from Wil Train Station, providing easy access to Zurich in just 45 minutes.

Experience elegance and convenience at Hotel Schwanen Wil - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for CHF 40 per person per night when using an existing bed.
    People 4 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 90 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.66
S
Sanila • solo_traveller • ch
7
2026-03-20 • via Nuitee
S
Sajeda • solo_traveller • in
8
It was a good comfortable stay.
Pros:

The location was perfect!!

Cons:

I had to climb up and down a long flight of stairs with my big suitcase- a lil tiring.

2026-03-19 • via Nuitee
S
Stefan • solo_traveller • ch
9
alles bestens geklappt
2026-03-18 • via Nuitee
E
ETSUO • solo_traveller • jp
9
2026-03-10 • via Nuitee
M
Margrit • couple • ch
7
Da wir tagsüber unterwegs waren, war’s ok
Pros:

Ausgangslage ist sehr gut

Cons:

Empfang könnte etwas besser sein, persönlicher Kontakt ist minimal. Für diesen Preis wär eine Kafemaschine oder Wasserkocher angebracht.

2026-03-08 • via Nuitee
P
Paul • couple • ch
7
Erholsam Ruhig
Pros:

das Frühstück war Gut

Cons:

Es war alles zur Zufriedenheit

2026-03-08 • via Nuitee
S
Samarius • solo_traveller • ch
5
2026-02-22 • via Nuitee
W
walter • solo_traveller • ch
9
2026-02-10 • via Nuitee
C
Corrado • extended_group • it
8
2026-01-20 • via Nuitee
B
Brigitte • couple • ch
9
Wohlfühlaufenthalt im Schwanen
Pros:

In traditionellem Stil geführtes Haus. Persönlicher Empfang beim Einchecken, Schlüssel statt Code, schönes schlicht funktional eingerichtetes Zimmer, sehr gute Betten, grosszügiges Bad/Dusche/WC. Frühstück mit reichhaltigem frischen Angebot. Sehr freundliche Mitarbeiterinnen.

2026-01-19 • via Nuitee
P
Priska • couple • ch
8
Pros:

Frühstück sehr gut. Lage gut.

Cons:

Kreisel warcsehr laut

2026-01-19 • via Nuitee
L
Lucie • solo_traveller • ch
9
2026-01-19 • via Nuitee
L
Lucie • solo_traveller • ch
10
Pros:

Es ist einfach alles perfekt

2026-01-19 • via Nuitee
B
Beate • couple • at
7
Hotel war gut mit Preis und Leistung nur Zimmer in Straßennähe nicht sehr leise.
Cons:

Leider war unser Zimmer zur Straße und es war etwas mehr Straßenlärm.

2026-01-19 • via Nuitee
M
Madlaina • extended_group • ch
10
Pros:

Ein sehr sauberes freundliches Haus. Wir haben ein grösseres Zimmer bekommen, als das wir gebucht hatten

2026-01-19 • via Nuitee
M
Marcin • extended_group • pl
7
2026-01-16 • via Nuitee
E
Ernst • solo_traveller • ch
8
2026-01-15 • via Nuitee
B
Bruno • solo_traveller • ch
9
Werde wieder dort Übernachten, wenn ich in der Gegend sein werde.
Pros:

Tolle Lage, sauberes Zimmer.

Cons:

Check Inn, war zuerst nicht erreichbar.

2026-01-09 • via Nuitee
D
Daniel • solo_traveller • ch
7
2026-01-06 • via Nuitee
S
Sabine • solo_traveller • at
8
2026-01-06 • via Nuitee