GRAND HOTEL SERAPIDE

Hotels
8.2 (1156 reviews)
34 Via San Gennaro Agnano , Pozzuoli , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with shuttle service
Cleanliness concerns

Categories

Cleanliness
7.56
While many reviews mention cleanliness positively, the presence of ants and issues with water temperature affected the perception.
Service
8.83
Overall, the service was noted as friendly and professional, although there were some issues with reception staff regarding shuttle info.
Location
8.87
Location was highlighted as excellent, especially for its view and accessibility despite some travel difficulties.
Room Quality
8.02
Rooms were spacious and well-equipped, but missing basic amenities in some instances affected overall perception.
Amenities
7.55
Lack of certain amenities like a kettle or standard toiletries was mentioned, although the hotel had a generally good setup.
Value for Money
8.01
Good value noted, particularly given the location and quality, but some felt the price was not justified in light of the shuttle issue.
Food and Beverage
8.56
The quality of food was praised highly in the reviews, highlighting the restaurant's offerings despite the bar service being slow.
Overall Experience
8.23
The overall experience was satisfactory, with a balance of positives and negatives impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:38

Property Description

Luxurious Accommodation
GRAND HOTEL SERAPIDE, located in Pozzuoli, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony and a safety deposit box for your convenience.

Top-Notch Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. The hotel also provides free WiFi throughout the property, ensuring you stay connected at all times. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Convenient Location
Situated just 7.3 km from San Paolo Stadium, GRAND HOTEL SERAPIDE is also close to popular attractions like Castel dell'Ovo and Via Chiaia. With free private parking available, exploring the area is easy for guests.

Book your stay at GRAND HOTEL SERAPIDE for a luxurious and convenient experience in Pozzuoli.

Important information:

Please note that a free Airport Shuttle service is available upon request and upon reservation, the shuttle runs on limited times, the transfer needs to be arranged with the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1156 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.87
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.23
I
Ines • solo_traveller • be
8
2026-04-11 • via Nuitee
G
Gennaro • couple • it
4
Sì paga solo la vista mare, una suite 300 euro e alle 7,20 del mattino ti svegliano gli operai che stanno ristrutturando
Pros:

Posizione , vista bellissima

Cons:

Servizio scadente
Suite sopravvalutata
Mancavano gli asciugamani
Frigobar a pagamento in una suite non si può sentire

2026-04-09 • via Nuitee
Y
Yusuf • extended_group • tr
9
2026-04-07 • via Nuitee
M
MARIA • extended_group • it
10
2026-04-07 • via Nuitee
S
Salvatore • couple • it
4
Discreto
Pros:

La posizione

Cons:

Il letto è stato un trauma due letti singoli avvicinati che si muovono e una orrenda per un hotel del genere sopravvalutato strapagato

2026-04-06 • via Nuitee
M
Muzaffer • extended_group • de
6
2026-04-05 • via Nuitee
A
Aprile • couple • it
10
Posto incantevole
Pros:

La struttura è meravigliosa, hotel vista mare, Bagnoli ed isole. Camera accogliente e pulitissima, ottima colazione, molto abbondante. Personale gentilissimo; ringraziamo in modo particolare il signor Ugo, per aver dimostrato professionalità, gentilezza e disponibilità nei nostri confronti. Ritorneremo sicuramente! Annalisa e Giuseppe

Cons:

Nulla...tutto perfetto!

2026-04-05 • via Nuitee
Ágnes • extended_group • hu
8
2026-04-02 • via Nuitee
A
Andrea • couple • it
9
2026-03-23 • via Nuitee
D
Dario • couple • nl
10
Amazing view
Pros:

The location and the staff are amazing. Yulia is simply the best

Cons:

—

2026-03-22 • via Nuitee
C
Cihan • solo_traveller • it
7
2026-03-21 • via Nuitee
A
Andreas • couple • ch
8
2026-03-19 • via Nuitee
G
Gino.G • couple • fr
10
Très bien
Pros:

Superbe vue pour un petit déjeuner en terrasse
Possibilité de prendre le bus pour se rendre au centre ville, port et gare.
Personnel sympathique et disponible

2026-03-19 • via Nuitee
F
Filomena • couple • it
10
2026-03-10 • via Nuitee
M
Maurizio • couple • it
9
2026-03-09 • via Nuitee
M
Maurizio • couple • it
9
2026-03-09 • via Nuitee
A
Angela • solo_traveller • it
9
2026-03-08 • via Nuitee
C
cerluc • couple • it
8
2026-03-02 • via Nuitee
A
Arianna • family_with_children • it
10
2026-03-01 • via Nuitee
L
Luca • solo_traveller • it
10
2026-02-28 • via Nuitee