GRAND HOTEL SERAPIDE

Hotels
8.2 (1334 reviews)
34 Via San Gennaro Agnano , Pozzuoli , it
+39 081 1865 8688

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with shuttle service
Cleanliness concerns

Categories

Cleanliness
7.56
While many reviews mention cleanliness positively, the presence of ants and issues with water temperature affected the perception.
Service
8.83
Overall, the service was noted as friendly and professional, although there were some issues with reception staff regarding shuttle info.
Location
8.87
Location was highlighted as excellent, especially for its view and accessibility despite some travel difficulties.
Room Quality
8.02
Rooms were spacious and well-equipped, but missing basic amenities in some instances affected overall perception.
Amenities
7.55
Lack of certain amenities like a kettle or standard toiletries was mentioned, although the hotel had a generally good setup.
Value for Money
8.01
Good value noted, particularly given the location and quality, but some felt the price was not justified in light of the shuttle issue.
Food and Beverage
8.56
The quality of food was praised highly in the reviews, highlighting the restaurant's offerings despite the bar service being slow.
Overall Experience
8.23
The overall experience was satisfactory, with a balance of positives and negatives impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:38

Property Description

Luxurious Accommodation
GRAND HOTEL SERAPIDE, located in Pozzuoli, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony and a safety deposit box for your convenience.

Top-Notch Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. The hotel also provides free WiFi throughout the property, ensuring you stay connected at all times. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Convenient Location
Situated just 7.3 km from San Paolo Stadium, GRAND HOTEL SERAPIDE is also close to popular attractions like Castel dell'Ovo and Via Chiaia. With free private parking available, exploring the area is easy for guests.

Book your stay at GRAND HOTEL SERAPIDE for a luxurious and convenient experience in Pozzuoli.

Important information:

Please note that a free Airport Shuttle service is available upon request and upon reservation, the shuttle runs on limited times, the transfer needs to be arranged with the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

8.2
Based on 1334 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.87
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.23
S
salvatore • couple • it
10
2026-09-10 • via Nuitee
M
MICHELLE • solo_traveller • it
10
2026-09-10 • via Nuitee
L
Luca • family_with_children • it
9
Pros:

Posizione, vista incantevole

Cons:

Qualche difetto e segni di usura nel bagno

2026-09-08 • via Nuitee
F
Federica • extended_group • it
10
Posto fantastico strabiliante vista mozzafiato
Pros:

La struttura è meravigliosa abbiamo fatto colazione su un terrazzo fantastico sul golfo di Napoli

2026-09-07 • via Nuitee
M
Miranda • couple • be
10
Top hotel op top locatie
Pros:

Wat een prachtig uitzicht op de baai! Mooie propere kamers ! Super vriendelijk personeel die zijn best om je een leuk verblijf te geven. De twee huiskatten lopen binnen en buiten… en wie graag dieren ziet doet ook zijn best voor de mensen…

Cons:

/

2026-09-07 • via Nuitee
G
Gabriele • couple • it
7
Soddisfatto
Pros:

Pulizia e posizionamento

Cons:

Colazione non molto abbondante

2026-09-06 • via Nuitee
N
Nicola • solo_traveller • it
9
Pros:

Posizione molto bella.
Camere essenziali ma assolutamente funzionali
Ottima colazione con bellissimo terrazzo panoramico
Staff estremamente gentile sia nell'accoglienza che nella colazione

2026-09-06 • via Nuitee
P
Pierangelo • extended_group • it
5
Pros:

La posizione dell'hotel e la presenza del parcheggio auto o moto è molto buona, il rapporto con il personale pre-organizzazione evento è stato adeguato.

Cons:

Nei giorni dell'evento si sono dimostrati poco disponibili, c'è stata la presenza di una figura che non avevo mai incontrato (forse il proprietario?) davvero poco affine all'attività di accoglienza, la colazione non era all'altezza di quelle presenti in altre occasioni in cui l'hotel è stato riservato. Alcune camere assegnate erano non rispondenti agli standard soliti visto anche il grande anticipo con cui abbiamo prenotato potevano scegliere meglio.

2026-09-06 • via Nuitee
M
mvolpe59 • solo_traveller • it
10
Viaggio a Napoli
Pros:

Tutto perfetto

Cons:

Nulla da segnalare

2026-09-05 • via Nuitee
D
Daniel • family_with_children • de
9
2026-09-04 • via Nuitee
L
Liviu • couple • it
9
2026-09-03 • via Nuitee
R
ramona • solo_traveller • it
9
2026-09-02 • via Nuitee
M
Marcelo • couple • it
9
2026-09-02 • via Nuitee
S
Sava • solo_traveller • ro
10
2026-08-31 • via Nuitee
G
Gabriele • family_with_children • it
6
Rispetto alle 4 stelle dell'hotel avevamo delle aspettative diverse
Pros:

ottima colazione ,buona la posizione

Cons:

la stanza che ci e' stata data non era abbastanza pulita ed aveva problemi con l'acqua ,usciva ad intermittenza

2026-08-31 • via Nuitee
P
Paolo • family_with_children • it
8
2026-08-31 • via Nuitee
M
Mirko • family_with_children • it
9
Pros:

Vista fantastica sul golfo di napoli
Con un attima Sala per la colazione

2026-08-28 • via Nuitee
G
Giancarlo • family_with_children • it
9
2026-08-28 • via Nuitee
M
Mohamad • couple • fr
7
Pros:

Location 100%

2026-08-28 • via Nuitee
G
Giuseppe • solo_traveller • it
10
Pros:

Struttura pulita,staff gentile,grande empatia e disponibilità nei confronti dei clienti.Bellissimo il panorama del terrazzo sul golfo di Pozzuoli.

2026-08-26 • via Nuitee