GRAND HOTEL SERAPIDE

Hotels
8.2 (1334 reviews)
34 Via San Gennaro Agnano , Pozzuoli , IT
+39 081 1865 8688

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Issues with shuttle service
Cleanliness concerns

Categories

Cleanliness
7.56
While many reviews mention cleanliness positively, the presence of ants and issues with water temperature affected the perception.
Service
8.83
Overall, the service was noted as friendly and professional, although there were some issues with reception staff regarding shuttle info.
Location
8.87
Location was highlighted as excellent, especially for its view and accessibility despite some travel difficulties.
Room Quality
8.02
Rooms were spacious and well-equipped, but missing basic amenities in some instances affected overall perception.
Amenities
7.55
Lack of certain amenities like a kettle or standard toiletries was mentioned, although the hotel had a generally good setup.
Value for Money
8.01
Good value noted, particularly given the location and quality, but some felt the price was not justified in light of the shuttle issue.
Food and Beverage
8.56
The quality of food was praised highly in the reviews, highlighting the restaurant's offerings despite the bar service being slow.
Overall Experience
8.23
The overall experience was satisfactory, with a balance of positives and negatives impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:38

Property Description

Luxurious Accommodation
GRAND HOTEL SERAPIDE, located in Pozzuoli, offers elegant rooms with modern amenities. Each room features a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony and a safety deposit box for your convenience.

Top-Notch Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and room service during your stay. The hotel also provides free WiFi throughout the property, ensuring you stay connected at all times. Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Convenient Location
Situated just 7.3 km from San Paolo Stadium, GRAND HOTEL SERAPIDE is also close to popular attractions like Castel dell'Ovo and Via Chiaia. With free private parking available, exploring the area is easy for guests.

Book your stay at GRAND HOTEL SERAPIDE for a luxurious and convenient experience in Pozzuoli.

Important information:

Please note that a free Airport Shuttle service is available upon request and upon reservation, the shuttle runs on limited times, the transfer needs to be arranged with the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

8.2
Based on 1334 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.87
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.23
S
Salvatore • family_with_children • it
9
Pros:

camera ampia e confortevole. colazione ottima e abbondante. personale gentile e professionale. vetrate della colazione con affaccio su Capri spettacolare.

Cons:

Peccato per il caffè che potrebbe migliorare.

2026-10-31 • via Nuitee
A
Anne • couple • us
7
Knowing what I know now, I would choose this hotel again, but make sure that the bathroom was fully stocked, I had a hig
Pros:

The location is absolutely beautiful. And just minutes from the airport

Cons:

I was on the first floor facing the beautiful view of the island of Capri. However, I had an early flight out in around 8 PM. the music began, and so did the drinking and the noise, and even with the earplugs I could hear the bass of the music, which was very annoying. Had I known this was going to happen, I would’ve asked for a room on a higher floor. Also, one of the reasons why I chose this hotel was not just for its location, but also the fact that it had any airport shuttle period, what booking.com did not say was that the airport shuttle didn’t begin until 9 AM. I had to get a taxi which cost €75. Also, another problem that would not affect a lot of people, but it did me was the fact that there was no conditioner to be found. Just shampooed and that really hurt my hair. Only plus side, the staff could not be more accommodating and the servers in the restaurant went above and beyond anything I could’ve hoped for. Good job there!

2026-10-31 • via Nuitee
M
Martina • extended_group • it
10
2026-10-30 • via Nuitee
G
Giusy Petruccelli • couple • it
10
Pros:

La posizione è eccellente e la vista è speciale. Le camere sono pulite e accoglienti, lo staff è al di sopra delle aspettative.

2026-10-27 • via Nuitee
H
Heinz • couple • ch
8
2026-10-26 • via Nuitee
M
MARIA CARLA • couple • it
7
.
Pros:

La posizione

Cons:

.

2026-10-25 • via Nuitee
D
Danilo Enzo • solo_traveller • it
10
Pros:

La posizione e quel panorama. Pazzesco.

2026-10-24 • via Nuitee
A
alessandra • solo_traveller • it
9
2026-10-22 • via Nuitee
M
Meier • couple • hr
7
2026-10-21 • via Nuitee
S
Sima • extended_group • il
6
Cons:

בשעות הערב אין מים חמים במקלחת, אין קומקום, אין טישו, אין מים
תחושת אכסנייה

2026-10-20 • via Nuitee
A
Andreas • couple • at
7
OK
Pros:

Die Aussicht vom Zimmer

Cons:

Lärmpegel
auf Grund des Restaurants
Von Samstag auf Sonntag bis 6:00 Früh Discomusik

2026-10-18 • via Nuitee
D
Dario • couple • nl
10
Amazing place
Pros:

È una location notevole, ci veniamo veramente sempre volentieri quando siamo a Napoli !

Cons:

—

2026-10-13 • via Nuitee
R
ROBERTO • couple • it
10
2026-10-11 • via Nuitee
C
carmela • solo_traveller • it
7
Pros:

Sicuramente ha una posizione incantevole , vista mare... che è un valore aggiunto per la struttura.

Cons:

Sarebbe ottimale aggiungere delle zanzariere. Se si decidesse di aprire la finestra per far arieggiare, si rischia invasione di zanzare.

2026-10-11 • via Nuitee
G
Giacomo • couple • it
5
Non è andato malissimo, ma non ci tornerei
Pros:

Della struttura mi è piaciuta la posizione, le stanze non erano molto curate e soprattutto molto fredde in senso di accoglienza.

Cons:

Non mi è piaciuto il fatto che le docce erano un po’ malandate, si vedeva il silicone invecchiato e annerito, delle mattonelle rotte, l’asciugacapelli che funzionava solo per qualche minuto, nella prima stanza l’acqua non funzionava…

2026-10-10 • via Nuitee
G
Giacomo • couple • it
5
2026-10-10 • via Nuitee
F
Fabio • couple • gb
9
2026-10-08 • via Nuitee
S
Salvatore • solo_traveller • it
7
Pros:

Posizione e accoglienza

Cons:

Inammissibile che fino a mezzanotte inoltrata ci sia musica e schiamazzi vari

2026-10-07 • via Nuitee
I
Igor • couple • it
10
2026-10-07 • via Nuitee
M
Maria Teresa • extended_group • it
6
Pros:

colazione e staff ottimi

Cons:

camera con letto matrimoniale piccolo, bagno troppo stretto, presa comodino non funzionante. la camera in generale non confortevole

2026-10-07 • via Nuitee