Lancaster Hall Hotel

Hotels
8.3 (3417 reviews)
35 Craven Terrace , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Overpriced value for money
Room size and quality concerns

Categories

Cleanliness
7.78
Some reports of hair in the bathroom and breakfast dishes suggest cleanliness issues.
Service
9.25
Consistently praised for friendly and accommodating staff.
Location
9.29
Excellent location near Lancaster Gate and Hyde Park with easy access to public transport.
Room Quality
7.74
Rooms are small and a bit noisy but generally satisfactory.
Amenities
8.27
Adequate amenities, though some rooms lack a refrigerator.
Value for Money
7.23
Considered overpriced for room size and age of hotel.
Food and Beverage
8.28
Breakfast is good but lacks variety; otherwise, generally positive.
Overall Experience
8.55
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

City Views and Central Location
Enjoy stunning city views from your room at Lancaster Hall Hotel, conveniently located in the heart of London. With attractions like Madame Tussauds and Portobello Road Market just a stone's throw away, you'll be at the center of all the action.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Concierge Service and Nearby Attractions
Our dedicated staff is ready to assist you with any inquiries and provide tips on exploring the area. With Paddington Station, The Serpentine, and Royal Albert Hall close by, your London adventure starts right at our doorstep.

Book your stay at Lancaster Hall Hotel now for a memorable experience in London!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3417 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
S
Semiha Sema • family_with_children • tr
5
Fiyat performans olarak ortalama bir otel. Konum güzeldi.
Pros:

Otelin konumu çok güzeldi. Ulaşımı çok rahattı havalimanından şehre tek metroyla ulaşım sağlanıyordu.

Cons:

Havluları ve çarşafları hergün değiştirmediler sanırım en çok bundan rahatsız oldum. Temizlik ortalamaydı.

2026-05-15 • via Nuitee
D
DAN • couple • gb
8
No frills hotel with comfortable rooms
Pros:

Close to the event I was attending

2026-05-14 • via Nuitee
G
Gheuca • solo_traveller • ro
10
2026-05-14 • via Nuitee
E
Elisabeth • family_with_children • de
10
Es hat uns so gut gefallen, dass wir einen neuen Aufenthalt planen.
Pros:

Perfekte Lage, zentral, sehr ruhig, sehr gute Verkehsanbindung. Sehr freundlicher Service, Rezeption und Reinigungspersonal zuvorkommend und hilfsbereit.

2026-05-13 • via Nuitee
J
June • couple • us
9
We
Pros:

Excellent location, very friendly and helpful staff. Rooms are modest but fairly newly decorated and VERY clean. No frillls, but comfortable, convenient near tube stations, restaurants, chemist

2026-05-13 • via Nuitee
A
Ave • family_with_children • ee
9
Väga meeldiv hotell, mida kindlasti soovitame
Pros:

Personal oli väga lahke ja abivalmis. Hotell oli kena, mugav ja puhas ning väga hea asukohaga vaiksel tänaval rohelises piirkonnas. Metroopeatused olid ligidal. Lähedal oli palju poode ja söögikohti. Toad olid mugavad, puhtad ja kõik vajalik varustus oli olemas. Hea üllatus oli kohiv ja tee tegemise võimalus ning korralik külmkapp. Heliisolatsioon oli üsna hea. Väga super oli hommikusöök, kus oli suur valik igale maitsele. Kohv oli väga maitsev ja teenindav personal meeldiv ja abivalmis.

2026-05-13 • via Nuitee
P
Pandora • solo_traveller • gr
9
2026-05-12 • via Nuitee
E
Elisabeth • couple • no
4
Neste gang må vi velge et hotell med bredere seng. En dobbeltseng bør være minst 160 cm bred.
Pros:

Frokosten var utmerket. Beliggenheten bra.

Cons:

Sengen var alt for smal. Og det var veldig kaldt på rommet. Spurte i resepsjonen om det var mulig å få på noe varme, men det var det ikke.

2026-05-12 • via Nuitee
T
Tuva • couple • se
10
2026-05-11 • via Nuitee
E
Eneko • couple • es
10
Perfecto hotel para salir desayunado para comerte Londres
Pros:

Ubicación, servicios cercanos como restaurantes, cafés, metro, etc.

Cons:

Me ha gustado todo.

2026-05-11 • via Nuitee
R
Roni • solo_traveller • il
7
Pros:

המיקום והצוות מאוד נחמדים.

Cons:

המתקנים לא ממש ברמה גבוהה.
דלת מקלחת שקשה לסגור.
שני ברזים בכיור- אחד חם, אחד קר.
ריח לא נעים במסדרון.

2026-05-08 • via Nuitee
L
Lina • solo_traveller • gr
10
2026-05-08 • via Nuitee
A
Adadqad • solo_traveller • il
10
2026-05-07 • via Nuitee
L
Line Marie • couple • no
8
Hyggelig hotell med god frokost og god beliggenhet
2026-05-07 • via Nuitee
M
marion • extended_group • de
8
Gutes Stadthotel.
Pros:

Das Frühstück war lecker. Das Personal, besonders am Empfang, war sehr Freundlich und hilfsbereit

2026-05-07 • via Nuitee
U
Ulrich • couple • de
8
Pros:

gute rugige Lage, nahe Paddington Station und Busse+ Underground Lancaster Gate
alles sehr sauber
gutes Frühstück

2026-05-05 • via Nuitee
S
shoko • extended_group • jp
4
Pros:

location

Cons:

old, darty

2026-05-05 • via Nuitee
S
Sonia • solo_traveller • ca
8
2026-05-05 • via Nuitee
シルキー • solo_traveller • jp
8
Pros:

清潔でした～

Cons:

朝食の品数が少なかったように思いました。

2026-05-05 • via Nuitee
D
Dinara • couple • pl
10
2026-05-04 • via Nuitee