Lancaster Hall Hotel

Hotels
8.3 (3291 reviews)
35 Craven Terrace , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Restaurant
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Overpriced value for money
Room size and quality concerns

Categories

Cleanliness
7.78
Some reports of hair in the bathroom and breakfast dishes suggest cleanliness issues.
Service
9.25
Consistently praised for friendly and accommodating staff.
Location
9.29
Excellent location near Lancaster Gate and Hyde Park with easy access to public transport.
Room Quality
7.74
Rooms are small and a bit noisy but generally satisfactory.
Amenities
8.27
Adequate amenities, though some rooms lack a refrigerator.
Value for Money
7.23
Considered overpriced for room size and age of hotel.
Food and Beverage
8.28
Breakfast is good but lacks variety; otherwise, generally positive.
Overall Experience
8.55
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

City Views and Central Location
Enjoy stunning city views from your room at Lancaster Hall Hotel, conveniently located in the heart of London. With attractions like Madame Tussauds and Portobello Road Market just a stone's throw away, you'll be at the center of all the action.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Concierge Service and Nearby Attractions
Our dedicated staff is ready to assist you with any inquiries and provide tips on exploring the area. With Paddington Station, The Serpentine, and Royal Albert Hall close by, your London adventure starts right at our doorstep.

Book your stay at Lancaster Hall Hotel now for a memorable experience in London!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3291 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
D
Dirk • family_with_children • de
8
Für meine Tchter und mich genau die richtige Unterkunft.
Pros:

Freundliches Personal und gute Lage

2026-04-04 • via Nuitee
C
Clr12 • family_with_children • fr
9
Fabuleux
Pros:

L'emplacement, la gentillesse du personnel, le confort, le petit déjeuner, le calme

2026-04-04 • via Nuitee
J
Jolanda • family_with_children • ch
9
2026-04-03 • via Nuitee
C
Cheris • solo_traveller • us
4
Great location, but not going back
Pros:

The location was perfect

Cons:

I was bitten by some bug or spider, both bites still itch. My doctor is giving antibiotics to alleviate it. Not worth the price I paid :(.

2026-04-03 • via Nuitee
I
Ignacy • couple • us
9
Pros:

This is a budget hotel but with a decent sized room. Nothing seemed special and nothing seemed bad. No outside noise except from school pupils closing door in adjacent rooms. A toiled plugged up but was quickly fixed.

The main plus of the hotel is location in Paddington next to trains to Heathrow. The hotel is also close to Hyde and Kensigtion parks, and to tube and bus stops. Many restaurants around.

2026-04-02 • via Nuitee
S
Susan • couple • be
7
Net, rustig en comfy hotel op een perfecte locatie.
Pros:

Locatie

Cons:

Ontbijt. Als dat een beetje minder basic was geweest, dan zouden we er elke dag ontbeten hebben. Nu zijn we na de eerste ochtend een beetje verder in de straat gaan ontbijten.

2026-04-02 • via Nuitee
H
HP • couple • fr
8
Un très bon emplacement pas trop éloigné du centre pour visiter Londres.
Pros:

Un très bon accueil, dans un quartier calme.
Plusieurs lignes de métros ou de bus à moins de 10 minutes de marche permettant de se rendre aisément aux quartiers très touristiques de Londres.
Des restaurants à proximité.
Bon petit déjeuner.

Cons:

Lits doubles un petit peu étroits.

2026-04-01 • via Nuitee
A
Andrina • solo_traveller • ch
10
2026-03-31 • via Nuitee
T
thomas • solo_traveller • at
9
2026-03-31 • via Nuitee
G
Gavin • solo_traveller • gb
10
2026-03-31 • via Nuitee
S
Sabrina • couple • fr
7
Correcte je recommande
Pros:

Le personnel est très sympathique et a votre écoute
Le petit déjeuner était aussi très bien ainsi que la chambre et la literie

Cons:

Salle de bain très petit et surtout la baignoire

2026-03-31 • via Nuitee
M
Muriel • couple • de
7
Pros:

Super Lage

Cons:

Nicht sehr modern

2026-03-30 • via Nuitee
I
Irene • couple • ch
9
Super Aufenthalt
2026-03-30 • via Nuitee
H
helen • solo_traveller • se
8
2026-03-29 • via Nuitee
L
Leigh-ann • couple • gb
5
Pros:

The location

Cons:

The rooms were dated, bed not very comfortable. The breakfast was defo not worth the money - most items over cooked and cold

2026-03-29 • via Nuitee
B
Brian • solo_traveller • gb
8
Good
Pros:

Nice hotel in quiet side street. Close to park

2026-03-28 • via Nuitee
M
Maria • couple • gr
8
2026-03-28 • via Nuitee
B
BADRYAH • extended_group • sa
10
2026-03-21 • via Nuitee
A
anaisdisal • solo_traveller • es
7
2026-03-20 • via Nuitee
A
Austheim • couple • no
6
2026-03-19 • via Nuitee