Lancaster Hall Hotel

Hotels
8.3 (3657 reviews)
35 Craven Terrace , London , gb
+44 20 7723 9276

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Bar
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Overpriced value for money
Room size and quality concerns

Categories

Cleanliness
7.78
Some reports of hair in the bathroom and breakfast dishes suggest cleanliness issues.
Service
9.25
Consistently praised for friendly and accommodating staff.
Location
9.29
Excellent location near Lancaster Gate and Hyde Park with easy access to public transport.
Room Quality
7.74
Rooms are small and a bit noisy but generally satisfactory.
Amenities
8.27
Adequate amenities, though some rooms lack a refrigerator.
Value for Money
7.23
Considered overpriced for room size and age of hotel.
Food and Beverage
8.28
Breakfast is good but lacks variety; otherwise, generally positive.
Overall Experience
8.55
Overall satisfaction with the stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:17

Property Description

City Views and Central Location
Enjoy stunning city views from your room at Lancaster Hall Hotel, conveniently located in the heart of London. With attractions like Madame Tussauds and Portobello Road Market just a stone's throw away, you'll be at the center of all the action.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Whether you're here for business or leisure, we have everything you need for a comfortable stay.

Concierge Service and Nearby Attractions
Our dedicated staff is ready to assist you with any inquiries and provide tips on exploring the area. With Paddington Station, The Serpentine, and Royal Albert Hall close by, your London adventure starts right at our doorstep.

Book your stay at Lancaster Hall Hotel now for a memorable experience in London!

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.3
Based on 3657 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.55
M
Maria • family_with_children • de
8
2026-08-08 • via Nuitee
M
Monika • family_with_children • es
9
Muy recomendable!
Pros:

La ubicación, el tamaño de la habitación y los complementos (cafe, te, agua, galletas), limpieza

Cons:

TV no funcionaba bien

2026-08-08 • via Nuitee
A
Agneta • couple • se
10
2026-08-08 • via Nuitee
D
Dorcas • couple • gb
9
Pros:

They let us check in early, & everything else.

Cons:

Bit noisy at weekend due to people in street at night. rear facing rooms will be quieter.

2026-08-08 • via Nuitee
E
Elina • extended_group • fi
9
Loma Lontoossa
Pros:

Siisti hotelli hyvällä sijainnilla. Kaksi metroasemaa aivan lähellä. Erinomainen aamupala, hyvä suihku ja nettiyhteys.

Cons:

Kapea sänky, vain 140 cm ja meteli kadulta kuului huoneeseen. Matkalaukun säilyttämisestä kirjautumisen jälkeen piti erikseen maksaa.

2026-08-07 • via Nuitee
A
Annabel • solo_traveller • gb
9
2026-08-07 • via Nuitee
A
Amina • couple • bh
6
Pros:

Clean and stuff easy check in

Cons:

لا يوجد ثلاجه ..و مرات المكيف يبند و يشتغل من عندهم

2026-08-07 • via Nuitee
N
Nicholas • solo_traveller • gb
7
Pros:

.location was excellent.

Cons:

The double bed was small and not quality.

2026-08-06 • via Nuitee
R
Rudi • solo_traveller • it
9
Pros:

Hotel pulito, ottima posizione

Cons:

La colazione era buona e di qualità, ma molto ripetitiva e con poca varietà.

2026-08-06 • via Nuitee
P
PAI LING • family_with_children • tw
7
2026-08-06 • via Nuitee
E
Evgeny • family_with_children • lu
7
2026-08-06 • via Nuitee
V
Vadim • family_with_children • ae
5
a tradeoff between the location and quality accommodation
Pros:

location

Cons:

rooms are quite small, breakfast is overpriced

2026-08-05 • via Nuitee
S
Sabrina • solo_traveller • de
8
Kurzer, guter Aufenthalt im Lancaster Hall Hotel
Pros:

Das Hotel liegt sehr gut, in der Nähe zum Bahnhof Paddington. Das Personal war immer freundlich. Sehr gutes Frühstück.

Cons:

Die Sauberkeit lies zu wünschen übrig.

2026-08-05 • via Nuitee
R
Roger • extended_group • bb
10
Would stay again.
Pros:

Location was excellent, close to Paddington station as well as restaurants. Luggage storage was available.

2026-08-05 • via Nuitee
J
Joselito A • extended_group • us
5
It’s horrible
Pros:

Clean

Cons:

Lots why does all first floor doesn’t have air condition no mini refrigerator and yet asked for an ICE they don’t have a small bucket they asked you if glass it’s ok haven’t sake it’s hot and warm inside the room how can an mini fan can cool the room the breakfast not good at all I will definitely highly recommended NOT to book in this hotel totally wast of money

2026-08-04 • via Nuitee
F
Francisco José • solo_traveller • es
10
Pros:

Ubicación y el trato del personal

Cons:

Lo que menos el desayuno.

2026-08-03 • via Nuitee
B
Begum • solo_traveller • tr
10
2026-08-03 • via Nuitee
J
Jodie • extended_group • be
8
Nice and Basic Hotel
Pros:

Location was great, I love this area of london. There is a nice breakfast place a few houses down that has delicious croissants if you're on the go. The room was clean and the front desk staff was friendly.

Cons:

The shower is overly sensitive so you are burning or freezing, took a while to find a setting that works. The bed is also really small and soft - 1m40 is not really ideal for two people, but this seems to be popular in London hotels. No fridge to store drinks. They also charge for luggage storage per piece which is ridiculous when you're a hotel guest.

2026-08-03 • via Nuitee
E
Elif • couple • tr
9
2026-08-02 • via Nuitee
M
Maxime • extended_group • ch
8
Hôtel sympa proche de Hyde Park.
Pros:

Super hôtel, chambre calme et proche de Hyde Park. Transports pour le centre de Londres vraiment proches. La chambre était propre et confortable. Mieux que la plupart des standards à Londres.

Cons:

La salle de bains est un peu vieillotte, cela mériterait un rafraîchissement mais c'est un détail.

2026-08-02 • via Nuitee