Cape Diamond Boutique Hotel

Hotels
7.7 (2183 reviews)
117 Longmarket Street , Cape Town , za

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Non-smoking throughout
Infinity pool
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good service
Spacious rooms
Fair prices
Cons:
Cleanliness issues
Difficult location
Limited breakfast options

Categories

Cleanliness
5.91
Multiple mentions of unclean rooms and issues with cockroaches.
Service
9.38
Exceptional service noted by several guests, with specific praise for staff friendliness.
Location
6.92
Dreadful location mentioned by some, but also noted as central.
Room Quality
7.37
Rooms described as spacious, but cleanliness issues were significant.
Amenities
8.4
Amenities were generally appreciated, although some guests wanted more.
Value for Money
8.36
Fair pricing for the experience, although some found issues.
Food and Beverage
7.41
Food quality was good, but breakfast options were limited according to some reviews.
Overall Experience
7.88
Overall stay was pleasant for many, but significant issues were reported that impacted enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:54

Property Description

Prime Location in Cape Town
Located in the heart of Cape Town, Cape Diamond Boutique Hotel offers a central base for exploring the city. With key attractions like V&A Waterfront, CTICC, and Table Mountain just a short distance away, guests can easily immerse themselves in the vibrant surroundings.

Comfortable Rooms and Modern Amenities
The hotel provides air-conditioned rooms equipped with essential amenities such as a flat-screen TV, free WiFi, and a private bathroom. Some units even feature a terrace for guests to relax and enjoy the views. The 24-hour front desk staff fluent in Afrikaans and English ensure a seamless stay for all visitors.

Relaxing Outdoor Pool and Bar
After a day of sightseeing, guests can unwind by the outdoor swimming pool or enjoy a refreshing drink at the hotel's bar. The option of a continental breakfast adds convenience to the stay, making Cape Diamond Boutique Hotel a perfect choice for both leisure and business travelers.

Book your stay at Cape Diamond Boutique Hotel now to experience comfort and convenience in the heart of Cape Town.

Important information:

Check-In: 14h00-21h00. A Surcharge of R150 will apply for any arrivals after 21h00.

Check-Out:

If you require a later check-out, please inform us the evening before departure.
Check-Outs later than 10h00, will incur a R100 per hour surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ZAR 120 per day.

Location

Guest Reviews

7.7
Based on 2183 reviews
Cleanliness: 5.91
Service: 9.38
Location: 6.92
Room Quality: 7.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 7.88
R
Rosanna solo_traveller be
6
Pros:

Space and organisation in the room

Cons:

My room communicated with another room through a locked door. Not great option for comfort, noise and safety.
No fitness centre.

2026-02-14 via Nuitee
D
Dewald le Grange family_with_children za
9
Secret surprise in Cape Town
Pros:

I am a local..

It was a pleasant surprice to find such value for money in Cape Town.

Good location in CBD, Very professional staff with excellent spacious rooms.

Good view from the rooftop bar to enjoy the sun closing the day behind Table Mountain.

It is not a Sun or Taj. But I will rather spend my money in Cape Town on all the other tourist attraction than a over priced hotel Room

Don't skip this hotel!

Cons:

Not Discovering it years ago!!

2026-02-14 via Nuitee
J
Jean-Luc solo_traveller be
8
Bon rapport qualité mais absence d’accessoire pratique
Pros:

Grande chambre, une grande terrasse avec un banc pour se reposer

Cons:

L’absence de suspend dans la salle de douche, très petite, mal éclairer au niveau du miroir, absence de prises à côté du lit mais prises usb pour charger son téléphone

2026-02-14 via Nuitee
F
Funde family_with_children za
10
Pros:

Welcoming In the reception was very good and alll of the staff team was willing to help each and every time when you ask something and food was 10/10 as same as break fast I really enjoy my stay at the hotel I can recommend to anyone thanks

Cons:

My room was very clean and neat

2026-02-14 via Nuitee
L
Lenny extended_group ke
8
Pros:

It could be better. Needs a bit more variety.

2026-02-12 via Nuitee
T
tyniaw Family
2
THE WORST
Pros:

STAY AWAY!!! By far the worst accommodations I’ve experienced. Exotica should not book people here. The smell was bad. Roaches in the room. The room was old and out dated. The area is not safe and very noisy at night. My father was robbed just two blocks from the hotel while we were out sightseeing. I did not sleep at all because I felt so uncomfortable

2026-02-10 via Tripadvisor
W
waylanl2026 Family
10
Excellent
Pros:

Had a fantastic stay and well welcome from the staff

2026-02-10 via Tripadvisor
M
Mr Patrick family_with_children za
9
Pros:

Lovely place and clean

Cons:

Friendly team and environment.

2026-02-10 via Nuitee
M
Mbasa solo_traveller ug
8
2026-02-10 via Nuitee
N
ndumiso zamani couple za
10
2026-02-10 via Nuitee
N
Naledi Yvette couple za
6
2026-02-10 via Nuitee
I
Itai solo_traveller zw
1
2026-02-09 via Nuitee
Z
Zoe couple gb
8
Very accommodating staff, nothing too much trouble
Pros:

Staff were amazing, especially Luke on reception and Sam on roof bar.

Cons:

First night we were booked into a very small economy room, air con didnt work efficiently. We mentioned this to reception (luke) who arranged for a room change the second night. Much better. Good sleep and everything was great

2026-02-08 via Nuitee
N
Ntokozo couple za
6
2026-02-08 via Nuitee
G
Gianmarco couple it
10
2026-02-08 via Nuitee
I
Ikenna solo_traveller ng
5
2026-02-08 via Nuitee
J
jacobusu2025 Friends getaway Johannesburg, Greater Johannesburg, Gauteng
2
AVOID AT ALL COSTS>
Pros:

They will do everything in their power to give you something that you didn't pay for. DO NOT USE THEM. I booked a double room, 35sqm big, they gave me a 15sqm broom closet. And made as if I was ridiculous to ask for something bigger. The room couldn't accommodate a twin room - I was travelling with a sibling we were not going to share a bed, or a room that was so small you couldn't even open your luggage in it. When I wanted to leave, the manipulated me to take a room that they actually did have that was bigger than what they offered, but again it wasn't a twin room, it had been recently varnished, and was ultimately NOT FIT for habitation - the VOC's that were being released causing massive headaches. So we left. they decided to not refund us the remainder of our trip. The roof bar is a terrible joke, so are the rest of the amenities. Stay away, give your money to a place that actually looks after the guest. AVOID AT ALL COSTS.

2026-02-02 via Tripadvisor
K
Kgothatso extended_group za
10
My stay was slendid, the staff was exceptional. Big ups to them
Pros:

The location was so convenient and enjoyed the breakfast too

Cons:

Add more options on the breakfast

2026-01-31 via Nuitee
M
Mbithe solo_traveller ke
6
Pros:

The staff and cleanliness

Cons:

The rooms were different from what was shown on booking.com

2026-01-31 via Nuitee
V
Van Tonder couple nl
8
2026-01-31 via Nuitee