Hyatt Place Kelowna

Hotels
•
Hyatt Place
8.6 (1342 reviews)
1915 Enterprise Way , Kelowna , ca

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Cons:
Strong chlorine smell
Parking fees
Limited restaurant options

Categories

Cleanliness
8.25
Guests reported clean and modern rooms, but there was some mention of issues related to the strong smell of chlorine and in-room coffee quality.
Service
9.25
Staff were friendly and accommodating, with many positive mentions of their helpfulness during the stay.
Location
8.45
The hotel is in a great spot, but proximity to busy roads was noted as a downside.
Room Quality
8.75
Rooms were described as clean, modern, and spacious, but some guests expressed disappointment over issues faced during check-in.
Amenities
8.65
Amenities received positive feedback for cleanliness and quality, but the absence of a full restaurant was a significant drawback.
Value for Money
8.75
Guests found it a bit expensive for what was offered, which slightly impacted their perception of value.
Food and Beverage
7.75
Breakfast options were decent, but there were complaints about freshness and variety, impacting the overall impression.
Overall Experience
8.95
Despite some setbacks, numerous guests expressed an overall positive experience, with some indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:45

Property Description

Luxurious Amenities
Hyatt Place Kelowna offers a range of luxurious amenities including a fitness centre, indoor pool, and hot tub for guests to unwind and relax during their stay.

Convenient Services
Guests can enjoy the convenience of a 24-hour front desk, shuttle service, room service, and free WiFi throughout the property, ensuring a seamless and enjoyable experience.

Ideal Location
Situated in the heart of Kelowna, with popular attractions like BC Orchard Industry Museum and Waterfront Park just a few kilometers away, Hyatt Place Kelowna provides the perfect base for exploring the city.

To experience comfort, convenience, and luxury all in one place, book your stay at Hyatt Place Kelowna now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 12 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 1342 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.45
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.95
B
Bakar • solo_traveller • ge
10
Pros:

Everything is fast

Cons:

Nicely quiet

2026-03-28 • via Nuitee
E
Erin • family_with_children • ca
10
2026-03-26 • via Nuitee
K
Keiry • family_with_children • ca
9
Pros:

Perfect location, friendly staff, nice and clean

2026-03-23 • via Nuitee
C
Cathy • family_with_children • ca
10
Kelowna Getaway
Pros:

Nice big room. Very clean, really nice shower. Comfortable beds.
Pool and hot tub were clean.

2026-03-22 • via Nuitee
• extended_group • ca
7
2026-03-20 • via Nuitee
R
Ravenna • family_with_children • ca
10
Positive experience. Shower was great, beds and pillows very comfortable, entire hotel very modern and clean, great buff
Pros:

Very clean and modern. Also parking lot underground.

Cons:

Everything was great!

2026-03-16 • via Nuitee
V
Vince • couple • ca
9
2026-03-16 • via Nuitee
G
Gurpreet • couple • in
10
Nice staff behaviour and excellent services …
Pros:

Beautiful property

2026-03-15 • via Nuitee
S
Shannon • couple • ca
7
2026-03-12 • via Nuitee
A
Allen • solo_traveller • us
9
clean efficient HYatt Place standard, with underground parking car accessible location
Pros:

Staff were excellent, from late nite bartender to breakfast room host.

Cons:

Breakfast not so great however, limited selection considering was CA $11 extra. Nothing fresh made, eg Hyatt Pl SLC had an omelette station as part of complementary breakfast.

2026-03-09 • via Nuitee
G
GARY • solo_traveller • au
7
overall, not up to the overall standard that use to exist at Hyatt establishments.
Pros:

Pillows and mattress.
Bathroom clean and tidy.

Cons:

No kettle, but the drip coffee maker worked.
No salt on buffet tables, had to go back ask for salt cache from staff.
the croissants advertised for breakfast were not the actual ones.
Had to ask for a tea bag instead of not having them handy on buffet table.

2026-03-09 • via Nuitee
B
Bronson • extended_group • ca
10
2026-03-09 • via Nuitee
J
jessica • solo_traveller • au
8
2026-03-07 • via Nuitee
G
Gerry • family_with_children • ca
9
2026-03-06 • via Nuitee
B
Brendan • extended_group • ca
8
2026-03-04 • via Nuitee
T
Tim • family_with_children • ca
9
2026-03-03 • via Nuitee
S
Sonja • couple • lu
9
2026-03-01 • via Nuitee
S
Sian • couple • au
9
Great for a stop over.
Pros:

Good price. Clean. Great spot for a stop over.

Cons:

Would be great if they provided a small milk in the fridge to accompany the tea and coffee provided.

2026-02-24 • via Nuitee
S
Sean G • solo_traveller • ca
10
Pros:

The staff were incredible. Georgia at the front desk stood out and went way beyond to make my stay comfortable. Hyatt Kelowna is a hidden gem.

2026-02-13 • via Nuitee
V
Victoria • family_with_children • ca
10
2026-01-30 • via Nuitee