avid hotels - Richmond North - Ashland by IHG

Hotels
•
Avid
8.9 (840 reviews)
10261 Washington Highway , Glen Allen , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Inconsistent cleaning service
Issues with room amenities
Slow WIFI

Categories

Cleanliness
8.54
The room was reported as clean and comfy, though some reviews mentioned cleaning issues.
Service
9.51
General sentiment indicated excellent service, especially attention from staff.
Location
9.55
Multiple reviews highlighted good locations, convenient to necessary facilities.
Room Quality
8.5
Some issues reported with mattress and room size; however, it was generally described as comfortable.
Amenities
8.53
Positive comments about breakfast choices and pool, but some amenities were lacking.
Value for Money
8.99
Value noted as good in light of the overall situation; price was reasonable.
Food and Beverage
8.54
Breakfast was well-reviewed but considered basic by some.
Overall Experience
9.01
Overall positive experiences reported, with considerations for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:19

Property Description

Convenient Location
Located just a short distance from popular attractions like Kings Dominion Amusement Park and Randolph-Macon College, avid hotels - Richmond North - Ashland, an IHG Hotel offers a central and convenient stay for guests looking to explore the area.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a comfortable and relaxing stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and take advantage of the on-site business center and gym. With free private parking and a helpful 24-hour front desk staff, your stay at avid hotels - Richmond North - Ashland will be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at avid hotels - Richmond North - Ashland, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8.9
Based on 840 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.01
K
Khalid • family_with_children • us
9
Pros:

The staff at the hotel were very nice. The ladies who served breakfast make sure we had a nice morning meal. Thank you all.

2026-10-29 • via Nuitee
C
Claudia • family_with_children • us
7
Pros:

Convenient location

Cons:

Had moldy toilet paper in the bathroom. Walls need to be painted. Alot of black marks on the walls. Definitely can hear everyone else that is above and around you.

2026-10-27 • via Nuitee
M
Megan • couple • us
9
2026-10-26 • via Nuitee
G
Gail • family_with_children • us
10
Front Desk Staff makes people feel welcomed.
Pros:

Franki ~ Front Desk Assistant was professional, kind, and provided outstanding customer services on BOTH my stays here in Sunday- Monday (18th - 19th) and again on Thursday - Friday (22nd - 23rd). He's very detailed and explained everything about the property and its amenities to the fullest.

Cons:

The upkeep in the bathrooms could've been a little more cleaner, but nothing to get up in arms about.

2026-10-23 • via Nuitee
W
Wade • couple • us
6
Adequate and got the job done
Pros:

Room is small and very basic but clean

Cons:

Breakfast was really limited and my bagel was stale

2026-10-22 • via Nuitee
S
Steve • family_with_children • us
10
Great staff
Pros:

we have 2 dogs, they have us a room in the ground floor close to the side exit which made it easy for us to come and go with the dogs. breakfast and coffee is great. we will be back.

Cons:

I wish pet rates were a little bit cheaper, our dogs are very clean and behaved. I do realize some owners are not good pet owners and not great guests.

2026-10-20 • via Nuitee
J
Joshua • couple • us
7
Was a really good stay.
Pros:

Cozy. Watched South Park, haven’t watched tv in a while.

Cons:

Not that I didn’t like but I hoped they had Cartoon Network but I don’t know if they still have a channel

2026-10-18 • via Nuitee
J
Joshua • couple • us
7
2026-10-18 • via Nuitee
D
donald • couple • us
9
2026-10-14 • via Nuitee
N
Nathanael • couple • us
7
Very nice place for what we needed.
Pros:

Location was good, nice and friendly. The breakfast was decent.

Cons:

The pillows and toilet paper are awful!

2026-10-11 • via Nuitee
J
Judith • couple • us
8
Clean, comfortable, well-located hotel, which is very good for an overnight day but a bit basic for longer
Pros:

This lovely property was well-situated , and had comfortable outdoor seating. It also provided complementary tea and coffee in the lobby as well as a small area to purchase snacks. It was very clean with outlets for devices at the bedside. The rooms were a bit small and basic. There was a refrigerator but no microwave an area to hang your clothes but no closet. It was very good for an overnight stay

Cons:

Nothing

2026-10-10 • via Nuitee
S
Shelana • couple • us
10
2026-10-07 • via Nuitee
P
p. • solo_traveller • us
7
Pros:

It was ok.

Cons:

I was charged a $50 pet fee that was not mentioned on Booking.com. I was shocked! I have a tiny chihuahua and we only stayed one night.

2026-09-12 • via Nuitee
R
Rochelle • solo_traveller • us
9
2026-09-09 • via Nuitee
S
Saquan • couple • us
9
2026-09-09 • via Nuitee
M
Mark • couple • us
7
Cons:

The Ac in our room only went up to 68 degrees and so for us that was really hot and we couldn’t sleep. The room was also very very humid inside.

2026-09-07 • via Nuitee
A
Amber • couple • us
5
2026-09-06 • via Nuitee
A
Amanda • solo_traveller • us
6
Pros:

Pool was nice

Cons:

Not clean enough

2026-09-06 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Staff super friendly and helpful.

2026-09-05 • via Nuitee
R
Restoration • couple • us
8
2026-09-01 • via Nuitee