avid hotels - Richmond North - Ashland by IHG

Hotels
Avid
8.9 (814 reviews)
10261 Washington Highway , Glen Allen , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Inconsistent cleaning service
Issues with room amenities
Slow WIFI

Categories

Cleanliness
8.54
The room was reported as clean and comfy, though some reviews mentioned cleaning issues.
Service
9.51
General sentiment indicated excellent service, especially attention from staff.
Location
9.55
Multiple reviews highlighted good locations, convenient to necessary facilities.
Room Quality
8.5
Some issues reported with mattress and room size; however, it was generally described as comfortable.
Amenities
8.53
Positive comments about breakfast choices and pool, but some amenities were lacking.
Value for Money
8.99
Value noted as good in light of the overall situation; price was reasonable.
Food and Beverage
8.54
Breakfast was well-reviewed but considered basic by some.
Overall Experience
9.01
Overall positive experiences reported, with considerations for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:19

Property Description

Convenient Location
Located just a short distance from popular attractions like Kings Dominion Amusement Park and Randolph-Macon College, avid hotels - Richmond North - Ashland, an IHG Hotel offers a central and convenient stay for guests looking to explore the area.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a comfortable and relaxing stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and take advantage of the on-site business center and gym. With free private parking and a helpful 24-hour front desk staff, your stay at avid hotels - Richmond North - Ashland will be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at avid hotels - Richmond North - Ashland, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 814 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.01
R
Robert couple us
9
2026-05-22 via Nuitee
R
Richard solo_traveller cn
8
Very Comfortable
Pros:

It is my go to when I visit my son.

2026-05-19 via Nuitee
R
Richard solo_traveller us
9
Great stay close to I-95
Pros:

Great proximity to I-95 and easy to get to. Squeaky clean and comfortable.

Cons:

The rooms are Spartan, which is typically really good, but a comfy chair or small sofa would have been nice.

2026-05-16 via Nuitee
Y
Young couple us
10
The hotel was very conveniant to our event location!
Pros:

It was clean and the staff was very helpful.

Cons:

Everything by was great!

2026-05-14 via Nuitee
S
Steven solo_traveller us
8
Pros:

Friendly staff extremely clean and comfortable.

2026-05-10 via Nuitee
M
michael couple us
1
This room wasn’t as described and the price was way higher than other places in the area
Pros:

The property was clean

Cons:

When I initially booked this room the price was higher than most but I put that aside because the description said the room would have three beds… 2 queens and a king. We were traveling for a basketball tournament and we had our 1 year old with us, which is why the need for the king bed came in. Upon arrival we checked in and saw there were only two queen beds. After calling the front desk to ask for a possible switch they advised they don’t have rooms with 3 beds as advertised and also the king bed room did not come with a pull out couch… my two older kids ended up sharing a queen, and my wife and myself along with our 1 year old had to share a queen. For the price we paid and only having the two beds I would not book this again.

2026-05-04 via Nuitee
R
Rob solo_traveller us
10
2026-04-28 via Nuitee
A
Abid family_with_children us
10
2026-04-27 via Nuitee
S
SooHyun solo_traveller us
9
Will definitely stay again
Pros:

Comfortable bed, nice shower, fresh coffee 24/7, and friendly front desk staff

Cons:

None

2026-04-25 via Nuitee
N
Nita family_with_children us
8
Pros:

Location

Cons:

It wasn’t clean

2026-04-21 via Nuitee
L
Latoria couple us
10
Pros:

Everything

Cons:

Nothing

2026-04-16 via Nuitee
D
Deborah couple us
10
2026-04-15 via Nuitee
S
Sarah family_with_children us
10
2026-04-13 via Nuitee
J
Jones couple us
10
2026-04-07 via Nuitee
C
Christina family_with_children us
5
It was okay. I liked the area but will probably stay somewhere else.
Pros:

It was okay. Limited choices.

Cons:

My room was not cleaned.
The bathroom ceiling and hallways had major paint chipping. Water damage was obvious.
You could hear the room above.

2026-04-05 via Nuitee
R
Reed family_with_children us
10
Pros:

Ease of checking in and out
Also coffee pot on 24/6

Cons:

Would like to have coffee pot in room

2026-04-03 via Nuitee
C
Celso family_with_children br
9
2026-04-03 via Nuitee
J
Jessica family_with_children us
8
Pros:

The rooms are a little small but comfortable and clean.

2026-03-30 via Nuitee
D
David family_with_children us
10
2026-03-26 via Nuitee
B
Barbara couple us
8
Pros:

Location was great.

Cons:

Pet fee was high.

2026-03-25 via Nuitee