avid hotels - Richmond North - Ashland by IHG

Hotels
•
Avid
8.9 (785 reviews)
10261 Washington Highway , Glen Allen , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Inconsistent cleaning service
Issues with room amenities
Slow WIFI

Categories

Cleanliness
8.54
The room was reported as clean and comfy, though some reviews mentioned cleaning issues.
Service
9.51
General sentiment indicated excellent service, especially attention from staff.
Location
9.55
Multiple reviews highlighted good locations, convenient to necessary facilities.
Room Quality
8.5
Some issues reported with mattress and room size; however, it was generally described as comfortable.
Amenities
8.53
Positive comments about breakfast choices and pool, but some amenities were lacking.
Value for Money
8.99
Value noted as good in light of the overall situation; price was reasonable.
Food and Beverage
8.54
Breakfast was well-reviewed but considered basic by some.
Overall Experience
9.01
Overall positive experiences reported, with considerations for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:19

Property Description

Convenient Location
Located just a short distance from popular attractions like Kings Dominion Amusement Park and Randolph-Macon College, avid hotels - Richmond North - Ashland, an IHG Hotel offers a central and convenient stay for guests looking to explore the area.

Comfortable Accommodations
Each room at the hotel is thoughtfully equipped with amenities such as a desk, flat-screen TV, and a private bathroom, ensuring a comfortable and relaxing stay for all guests.

Great Facilities
Guests can start their day with a delicious continental breakfast and take advantage of the on-site business center and gym. With free private parking and a helpful 24-hour front desk staff, your stay at avid hotels - Richmond North - Ashland will be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at avid hotels - Richmond North - Ashland, an IHG Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 785 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.54
Overall Experience: 9.01
A
Al Jalili • family_with_children • us
10
2026-02-13 • via Nuitee
C
Chambers • family_with_children • us
8
Pros:

Staff was great friendly and helpful. Very clean environment. Housekeeping was up to par. It is what you expect. Great lighting

Cons:

The room had no, kettle, coffee maker or microwave so if you need anything you had to get it downstairs. There was a shelf area in the room however there were no drawers so storage was a little inconvenient. Room was small but okay.

2026-02-11 • via Nuitee
D
Dawn • couple • us
10
We had a quiet and comfortable stay in this clean modern hotel.
Pros:

Efficient lobby, very clean and modern, and close to major highways.

Cons:

The luggage rack to carry in suitcases was small.

2026-01-31 • via Nuitee
W
Whitney • family_with_children • us
8
2026-01-28 • via Nuitee
V
Vipperman • couple • us
1
The staff made us leave because of the noisy rooms around us, we were quiet all night. Bullshit.
Pros:

The amenities were nice the pool the fitness center the Continental breakfast was great. Beds and pillows were comfortable. Bathroom was clean and nice.

Cons:

Rooms were very small. The staff was the worst. My girlfriend and I were surrounded by noisy rooms and the staff kicked us out of the hotel and threatened to call the police though we had done nothing wrong. We weren't loud or stomping our feet like the people were complaining to the front desk about, we were out to dinner and when we got back within the hour the terrible woman at the desk forced us to leave because she had received numerous complaints. She even said it's somewhere in the middle on your floor, couldn't even pinpoint that it was our room because it wasnt us. We were quiet as can be just watching football enjoying our stay. Didn't even get to stay for the last night of our reservation. Highly recommend not to stay here. This place sucks

2026-01-24 • via Nuitee
J
Jascinta • family_with_children • us
10
The male front desk attendant was exceptional.Great service provider as Ihad to canal my first booking. He accommodated
Pros:

The hotel had a very modern yet welcoming feel.

2026-01-19 • via Nuitee
C
Chanda • couple • us
8
2026-01-19 • via Nuitee
F
Fred • family_with_children • us
9
2026-01-19 • via Nuitee
M
Maggie • extended_group • us
10
2026-01-19 • via Nuitee
P
Peggy • couple • us
10
Very clean, friendly staff, great breakfast choices!
Pros:

Cleanliness

2026-01-19 • via Nuitee
K
Kimberly • couple • us
10
Pros:

Price, clean and good breakfast

Cons:

That thre was no comfy chair. Computer chair and benches not comfy.

2026-01-19 • via Nuitee
N
Nieves • extended_group • us
10
2026-01-19 • via Nuitee
T
Terry • couple • us
10
2026-01-19 • via Nuitee
J
Joseph • family_with_children • us
10
Pros:

I did not eat the breakfast but the coffee was great and very clean hotel

2026-01-19 • via Nuitee
J
Jason • couple • us
7
Pros:

Its location, that it was clean, and had a stall shower.

Cons:

Nothing about it bothered us.

2026-01-19 • via Nuitee
D
Duan • extended_group • us
10
2026-01-19 • via Nuitee
M
Masafumi • extended_group • jp
9
2026-01-19 • via Nuitee
A
AMeshia • couple • us
10
2026-01-16 • via Nuitee
B
Brenda • family_with_children • us
10
2026-01-10 • via Nuitee
M
Manning • family_with_children • us
9
2026-01-08 • via Nuitee