Thornton Executive Hotel

Hotels
7.8 (2861 reviews)
21 Poynton Place , Maitland , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Clean rooms when not criticized
Cons:
Cleanliness issues
No reception or staff on site
Amenities lacking

Categories

Cleanliness
6.35
Multiple mentions of cleanliness issues, such as dirty bathroom floors and unclean underwear left behind.
Service
8.31
Staff were responsive when needed, but there were challenges with self-check-in and lack of on-site assistance.
Location
8.85
Great location mentioned multiple times as ideal for travelers.
Room Quality
7.31
Comments on the comfort of the bed varied; some praised the cleanliness while others noted problems such as the divide in the double bed.
Amenities
6.84
Limited amenities reported, such as no reception, and issues with parking and room facilities.
Value for Money
8.79
Many reviews stated the price is competitive and good for the services provided.
Food and Beverage
7.85
No specific mentions of food services, yet implied standard quality for this hotel tier due to limited facilities.
Overall Experience
8.12
Mixed reviews overall, but guests satisfied overall with the facility despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:10

Property Description

Luxurious Accommodation
Alloggio Thornton, a 4-star hotel in Maitland, offers air-conditioned rooms with free WiFi and garden views. Each room is equipped with modern amenities like a fridge, microwave, and a private bathroom.

Convenient Location
Situated just 17 km from the University of Newcastle and 47 km from Hunter Valley Gardens, this non-smoking property is centrally located. With Energy Australia Stadium and Newcastle International Hockey Centre just a short distance away, guests have easy access to popular attractions.

Comfort and Convenience
Guests at Alloggio Thornton can enjoy a relaxing stay with bed linen, towels, and complimentary toiletries provided in each room. The hotel's terrace offers a perfect spot to unwind and take in the serene garden views.

Book your stay at Alloggio Thornton for a delightful blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 2861 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 7.31
Amenities: 6.84
Value for Money: 8.79
Food and Beverage: 7.85
Overall Experience: 8.12
M
Mathew • solo_traveller • au
10
2026-10-13 • via Nuitee
K
Keith • couple • au
6
I’m on the fence if I would stay again
Pros:

Simplicity

Cons:

Two beds joined together was a let down. TV was inadequate as well as wifi.

2026-10-12 • via Nuitee
R
Ramandeep • couple • au
10
2026-10-11 • via Nuitee
J
Jodie • solo_traveller • au
10
2026-10-11 • via Nuitee
M
michael • solo_traveller • au
1
Stay Away
Cons:

Stay away from this place. Check in too complicated . Made booking online paid for the stay. Got to the Hotel, no staff, need to fill in online form by QR code, would not accept American Express credit for a $1 holding deposit even though all paid online using the same card. No other card to use so had to work through it-Waited a very long time to eventually get it sorted and get in.

2026-10-10 • via Nuitee
G
Guy Warner • couple • au
4
Clean & Tidy but very challenging check in system
Pros:

Clean & Tidy and a Comfortable bed,

Cons:

No Power point at the bed for device charging even though they had bedside tables with ready to go USB outlets.

They use an electronic checking in System, which should be fine except no notice prior to check in that we needed to download an APP and upload Drivers license to the App and add a Credit Care for payment. This however would not have helped as even after standing outside the locked door and doing all this the system still did not send door codes. Then had to call and wait while someone accessed and emailed these codes to us. Everyone we meet had had the same issue.

2026-10-10 • via Nuitee
B
Bede • solo_traveller • au
10
2026-10-09 • via Nuitee
D
Deneena • solo_traveller • au
8
Loved the room but bit hard to find and no reception
Pros:

Clean

Cons:

Not enough lights at front car park and near doors . Didn’t realise that it was self check in . Also people in next room arguing for a while . Bit scary for me being by myself.

2026-10-09 • via Nuitee
P
Pangrath • family_with_children • au
8
2026-10-09 • via Nuitee
J
Jayne • couple • au
7
2026-10-08 • via Nuitee
K
Kellie • couple • au
9
2026-10-08 • via Nuitee
J
jennifer • solo_traveller • au
4
Cons:

Missing a bed side table. Toilet wasn't cleaned.

2026-10-08 • via Nuitee
S
Shaun • solo_traveller • au
8
2026-10-08 • via Nuitee
A
Abdul • family_with_children • au
1
2026-10-07 • via Nuitee
P
Paul • solo_traveller • au
9
Pros:

Clean, good bed, spacious, price

Cons:

TV had no signal. Entry difficult to find as approach looks like an industrial site driveway

2026-09-19 • via Nuitee
D
Dan • solo_traveller • au
10
Quiet clean easy place to stay
Pros:

Clean fresh new large size

Cons:

I was hopeless at remembering door codes LOL

2026-09-19 • via Nuitee
Q
Qiang • couple • au
10
2026-09-18 • via Nuitee
Q
Qingyan • solo_traveller • au
10
2026-09-16 • via Nuitee
J
judy • couple • au
8
Cons:

I found the carpet to be sticky when walking with no shoes

2026-09-13 • via Nuitee
R
Rhoda • solo_traveller • au
8
2026-09-12 • via Nuitee