Oaks Gold Coast Hotel

Hotels
Minor Hotels
8.4 (118 reviews)
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU

Facilities

Express check-out
Comprehensive recycling policy
Free WiFi
Terrace
Garden
Express check-in/check-out
Elevator
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Parking issues
Repairs needed

Categories

Cleanliness
8.23
The room is clean with nice balcony views, but there were issues with maintenance and repairs that impacted the stay.
Service
9.7
Most staff very friendly and efficient. Helpful staff but there were issues with maintenance response.
Location
9.74
Fantastic location, easy access to transport, walking to shops and restaurants.
Room Quality
7.69
Overall decent but had significant issues with the shower and noise.
Amenities
7.22
Repairs needed and no gym facility available, which limited experience.
Value for Money
7.68
While the price was good, the additional charge for parking and service limitations detracted from value.
Food and Beverage
8.23
Dining at a separate hotel and additional charges for room service made it less convenient.
Overall Experience
8.7
Mixed experience due to location and staff, but significant issues with repairs and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:14

Property Description

Welcome to Oaks Gold Coast Hotel, where comfort meets convenience in the heart of Surfers Paradise.

Recreation Opportunities
Dive into relaxation with our stunning outdoor pool and take in breathtaking views from our serene terrace and lush garden, perfect for unwinding after a day of adventure.

Business & Event Facilities
Equipped with a modern business center and five versatile meeting rooms, our hotel is ideal for both corporate gatherings and special celebrations, complemented by express check-in and check-out for your convenience.

Guestroom Comforts
Each of our 59 well-appointed guestrooms features a refrigerator, complimentary Wi-Fi, and digital programming for your entertainment, along with cozy bathrooms equipped with complimentary toiletries and hair dryers.

Embark on a memorable stay at Oaks Gold Coast Hotel – book your room today for an unforgettable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 118 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
M
Mark
6
Pros:

2nd stay here. Price was good but charged $20 per night for car parking which is a bit rude when there is no street options where this is located. Also, on 2 out of 3nights there were no spots left when returning from dinner.had to ask staff to sort, they moved their own cars for us. The building has owners units and apparently they let friends in. We also had problems with the shower tap that made a huge noise unless you turned it to full which was like a firehose on you. maintenance man came up but couldn't fix, said he'd see reception about a room change, heard nothing from reception at all. Sorry won't be back.

2025-09-18 via Nuitee
S
Sam
10
Pros:

Good

2025-09-16 via Nuitee
M
Maurice
8
Pros:

Close to transport, most staff very friendly and efficient

2025-09-13 via Nuitee
S
Steven
10
Pros:

The staff were very helpful & friendly
The room is clean with nice balcony views

2025-09-06 via Nuitee
A
Andrew
8
Be careful if you need to park!
Pros:

Nice hotel, be careful because if you want to park on site you need to book it at an extra $20 per day. I had to park a block away and move my car every 3 hours because the carpark was fully booked!

2025-09-01 via Nuitee
R
Rebecca partner
10
Pros:

Perfect for public transportation

2025-08-26 via Nuitee
A
Andrew
4
Pros:

Repairs need doing badly

2025-08-13 via Nuitee
D
Dennis
6
Pros:

Although there was dining it was at a separate hotel and could not be booked back to the room. There was no gym facility either.
The other real bugbear was that there was no room service and when queried I was told that I had not requested it and it would cost extra.

2025-07-30 via Nuitee
L
Lucy partner
10
Pros:

Fantastic location, easy access to transport, walking to shops and restaurants. Staff friendly and helpful.

2025-07-27 via Nuitee
T
Tony
8
Pros:

OK for an older hotel … Limited walkable options for food & coffee … many better locations on GC

2025-07-14 via Nuitee
S
Sergio De family
10
Pros:

Excellent package with the flight. I would rate the hotel 4.5 out of 5 just for a few little things the hotel could improve to make it flawless. First, two of us with only 2 towels for 4 days is not enough: they don't dry as quickly especially if one has couple of quick shower per day. An extra pair of towel would be great. Second, only 2 sachets of decaf coffee. It would be nice to have a few extra sachets. Third, the shower head did not lock inlace properly. Fourth, the toilet door was quite squeaky, it needs some oil to avoid waking people up at night. For the rest, everything was excellent, the view stunning while feeding some visiting parrots on the balcony. Highly recommend this hotel.

2025-07-13 via Nuitee
S
Sun Mui
10
A stunning room with two balconies
Pros:

We enjoyed our two night stay at Oaks Gold Coast Hotel. Rachel at reception provided exceptional customer services. The view was stunning and the one bedroom apartment was very spacious.

2025-07-12 via Nuitee
C
Carolyn
10
Pros:

Rachel on the front desk was amazing!!

2025-06-21 via Nuitee
S
samikshya
10
Pros:

.

2025-06-20 via Nuitee
M
Ming partner
10
Pros:

Great location and Super spacey room. Wonderful view as well

2025-06-17 via Nuitee
B
Bianca
10
Our favourite of all
Pros:

Hands down our favourite place to stay!

2025-05-13 via Nuitee
B
Brian
10
Pros:

good

2025-04-26 via Nuitee
D
Dave
10
Pros:

Nice clean hotel immediately opposite light rail station and short walk to the beach

2025-04-23 via Nuitee
T
Tiana
8
Pros:

There was a squealing sound all through the night at random times waking me up from the water plumbing if that wasnt happening would have been peaceful....

2025-04-08 via Nuitee
K
Kelly
10
Great staÿ
Pros:

Oaks is one of my fav to stay. Lovely spa bath in room. Great staff. Transport pub shops all at ypyr doorway.

2025-03-30 via Nuitee