Comfort Suites Cedar Park - Austin Northwest

Hotels
•
Comfort Suites
7.7 (567 reviews)
900 Arrow Point Drive , Cedar Park , us
+1 512-528-5533

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty rooms
Bad smell
Staff unresponsive to issues

Categories

Cleanliness
5.45
Multiple reviews mention dirty rooms and maintenance issues leading to a poor experience.
Service
8.45
Efficient and friendly staff mentioned in several reviews, but there are service failures regarding maintenance.
Location
8.45
Guests appreciate the location being close to their activities.
Room Quality
6.95
Room comfort varies, with reports of issues like noise, smell, and furniture quality.
Amenities
7.95
Decent pool and breakfast, but several complaints about amenities not working effectively.
Value for Money
8.95
Perception of good value for the price paid.
Food and Beverage
8.45
Positive comments about breakfast quality.
Overall Experience
6.95
Overall sentiment suggests dissatisfaction with cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:52

Property Description

Family-Friendly Accommodation
Comfort Suites in Cedar Park offers comfortable family rooms and a sun terrace, perfect for a relaxing stay with your loved ones.

Indoor Pool and Billiards
Enjoy a refreshing dip in the indoor pool or challenge your friends to a game of billiards during your stay at Comfort Suites.

Convenient Amenities
With free WiFi, a 24-hour front desk, and a business center, our non-smoking hotel ensures a hassle-free experience for all guests.

Experience a delightful stay at Comfort Suites in Cedar Park. Book now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 567 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 6.95
A
Amber • solo_traveller • us
4
Disappointed
Pros:

Location

Cons:

Wasn't very clean. We had the latest check-out at 1130. We got a bang on the door at 10:55 and I told the gentleman, we check out at 1130. He yelled back ok sorry. Then not even 2 minutes later the phone rang, and the lady was very rude! Asking if I was going to pay for another night or check out. Check your system people! It says my room check-out is 1130. The cleaning wasn't great. Floors were dirty and shower wasn't cleaned properly. The shampoo container on the wall was dirty! Won't be back!

2026-08-03 • via Nuitee
K
Kimberly • family_with_children • us
9
Comfortable
Pros:

Have not tried the breakfast

2026-07-22 • via Nuitee
R
Robert • couple • us
8
2026-07-20 • via Nuitee
G
Garry • solo_traveller • us
7
2026-07-17 • via Nuitee
E
Elizabeth • couple • us
10
Great location with an amazing staff
Pros:

Everyone was friendly and accommodating. Johnny at the front desk was extremely helpful.

Cons:

There were no stand alone showers with 2 queen beds.

2026-07-14 • via Nuitee
C
Cheryl • solo_traveller • us
8
2026-06-27 • via Nuitee
K
Kristin • couple • us
1
Itchy
Cons:

Found bed bugs in our room , had to wash and throw away what wasn't necessary. Staff was nice but doesn't make up for that level of uncleanliness

2026-06-27 • via Nuitee
K
kimberly • solo_traveller • us
8
2026-06-26 • via Nuitee
E
Elizabeth • couple • us
10
Great location and amazing staff
Pros:

I liked that it was close to several different stores and restaurants. And for being off a busy street the noise level was not an issue. Also the staff is amazing!! Johnny, the manager/front desk clerk was extremely attentive and friendly.

Cons:

I think the price is a little bit too high.

2026-06-25 • via Nuitee
S
Samaria • couple • us
10
2026-06-21 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-06-20 • via Nuitee
S
SA • solo_traveller • us
9
2026-06-20 • via Nuitee
B
Bhim • family_with_children • np
9
NA
Pros:

Room

Cons:

NA

2026-06-14 • via Nuitee
S
Syed Ibrahim • solo_traveller • us
8
2026-06-08 • via Nuitee
A
atz • couple • us
10
2026-06-07 • via Nuitee
M
Mórales • extended_group • us
1
Pros:

La limpieza

Cons:

El servicio al cliente es una basura me tuvieron una hora esperando mi habitación

2026-06-03 • via Nuitee
M
Mórales • family_with_children • us
4
Todo bien pero no me gustó lo de el depósito
Cons:

Me pidieron un depósito y no me lo devolvieron me parece de mal gusto

2026-05-30 • via Nuitee
C
Cindy • couple • us
10
Very friendly and helpful staff.
Pros:

Breakfast was very good

Cons:

Liked everything, especially the bed.

2026-05-29 • via Nuitee
R
Rodriguez • solo_traveller • us
9
2026-05-28 • via Nuitee
N
Ned • family_with_children • us
5
Worked for one night
Pros:

Breakfast was ok
Staff was friendly

Cons:

Beds were broken down

2026-05-23 • via Nuitee