Extended Stay America Suites - Colonial Heights - Fort Lee

Hotels
Extended Stay America Suites
8.6 (260 reviews)
441 Charles H Dimmock Pkwy , Colonial Heights , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Poor cleanliness
Limited breakfast options
Noisy guests

Categories

Cleanliness
7.35
Multiple reviews mention poor cleanliness, including cockroaches and dirty bathroom conditions.
Service
9.85
Positive comments on staff friendliness and helpfulness.
Location
9.85
Multiple reviews highlight the great location and convenience.
Room Quality
8.35
Some rooms noted as old or needing remodeling, though others were clean.
Amenities
8.85
Standard amenities offered, including breakfast snacks, though lack of choices noted.
Value for Money
8.85
Some reviews found the value lacking compared to cleanliness issues, but the low price is mentioned.
Food and Beverage
6.85
Breakfast options criticized; only snacks mentioned in several reviews.
Overall Experience
8.85
Customers expressed a mix of dissatisfaction with cleanliness but praise for location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Convenient Location
Located just 36 km from Greater Richmond Convention Centre, Extended Stay America Suites - Colonial Heights - Fort Lee offers a prime spot in Colonial Heights. With easy access to nearby attractions and the airport, this 2-star hotel is ideal for both leisure and business travelers.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring a desk, TV, private bathroom, and more. The cozy bed with quality bed linen ensures a restful stay, while the fridge adds an extra touch of convenience.

Exceptional Amenities
Enjoy complimentary WiFi, free private parking, and a 24-hour front desk at our non-smoking property. Whether you're here for a short visit or an extended stay, Extended Stay America Suites - Colonial Heights - Fort Lee has everything you need for a pleasant stay.

Ready to experience comfort and convenience in Colonial Heights? Book your stay now at Extended Stay America Suites - Colonial Heights - Fort Lee.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

8.6
Based on 260 reviews
Cleanliness: 7.35
Service: 9.85
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 6.85
Overall Experience: 8.85
S
Sarah solo_traveller us
1
2026-09-03 via Nuitee
J
Joao Filipe solo_traveller us
10
Pros:

Who’s the best of Road hotel I’ve ever stayed in! The room was clean, the AC was working like wonders, and the bats felt like a real hotel bed.

2026-09-02 via Nuitee
D
Diane couple us
4
It was ok.
Pros:

The function of this room was perfectly fine.

Cons:

The room was very damp, making my stay uncomfortable.

2026-08-11 via Nuitee
S
Sea extended_group sg
8
Great option for short stays with good F&B options nearby and an Aldi store right at the back.
Pros:

I like that the room comes with a mini kitchenette and that you can request for complimentary utensils should you require them. The room, sheets and towels are clean. The staff were also friendly and welcoming. Functional washer/dryer units is also a plus.

Cons:

The breakfast bar serves limited items like muffins, muesli bars and yogurt along with coffee, no hot items.
Would be good if hair dryer could be provided as well.

2026-08-02 via Nuitee
A
Andrea family_with_children us
10
2026-07-21 via Nuitee
D
Dominic solo_traveller ca
7
Propre et pas cher
Pros:

Très bon rapport qualité prix. La chambre était très propre, la salle de bain impeccable.

Cons:

Le petit déjeuner inclus n’était pas vraiment un petit déjeuner. C’était du café, des barres tendres et des sachets de gruau. Aucun œuf, bagel ou rôties. Aussi bien dire qu’il n’y a pas de petit déjeuner d’inclus.

2026-07-19 via Nuitee
L
Leslie couple us
8
2026-07-19 via Nuitee
E
Edwin couple us
4
Cons:

Rooms were bare minimum. Hard floors were nit comforting. Loud AC.

2026-07-15 via Nuitee
S
Sheliba couple us
10
2026-07-13 via Nuitee
C
Catherine solo_traveller us
10
Fantastic overall
Pros:

This was my second time staying there, it’s become my “go to”when I’m staying in the area. Great location, great staff and clean, comfortable rooms

Cons:

I’d like to have been told that the front doors lock after a certain time preventing me from entering. I arrived back to the hotel later one night and was locked out. I got lucky and found a side door that let me in with my key. Forwarning would have saved me a lot of worry that night

2026-07-10 via Nuitee
A
Ashley couple us
8
Not a bad place to stay ,breakfast was disappointing, staff was excellent
Pros:

Clean , close to everything I needed

Cons:

Breakfast was instant oatmeal packets, bowls not even available, microwave was dirty. My room had recent work done , drywall patches not painted. Room was clean but not comfortable, very sterile feeling

2026-07-01 via Nuitee
L
LAURA solo_traveller us
8
2026-07-01 via Nuitee
N
Nicholas solo_traveller ca
9
OK pour le prix.
Pros:

Propre, bien situé.

Cons:

Check in ardu et long. La personne était mélangée, il était tard, le téléphone a sonné deux fois et elle leur a donné priorité au lieu de les faire attendre malgré le fait que nous avions mentionné que nous avions fait 15h de route. Le matelas était terriblement mou, on glissait sans cesse au milieu.

2026-06-30 via Nuitee
T
teiya family_with_children us
3
Thank God it was only one night.
Pros:

Location

Cons:

Agent gave me a key to somebody else’s room and I entered in their room, not good breakfast they have small muffins and instant oatmeal and grits packets. Place was not as expected.

2026-06-30 via Nuitee
T
Todd solo_traveller us
8
2026-06-26 via Nuitee
J
Jacquelyn solo_traveller us
10
Pros:

The staff is the best!

Cons:

No pool.

2026-06-16 via Nuitee
T
Tye solo_traveller us
10
The staff was exceptional. Very helpful and accommodating especially your day shift manager. She
Pros:

Upstairs tenant loud. Walking.

2026-06-15 via Nuitee
T
Tammy family_with_children us
10
Nice hotel and very clean,close to everything
Pros:

The property was kept up outside and inside,clean and friendly staff

Cons:

Wish it had a pool or some type of fun activity

2026-06-14 via Nuitee
P
Patricia couple us
10
2026-06-07 via Nuitee
A
Anita couple us
7
Great experience. Great staff!
Pros:

The kitchenette was nice
Beds were very comfortable

2026-06-03 via Nuitee