The Oliver Hotel

Hotels
Independent
9.6 (195 reviews)
407 Union Ave, Knoxville, Tennessee, 37902 , Knoxville , US

Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy construction
Inconsistent room cleaning

Categories

Cleanliness
8.86
Rooms were clean, but one review noted issues with room cleaning.
Service
10
The staff was friendly, accommodating, and went above and beyond.
Location
10
Great location on Market Square, convenient for walking to many attractions.
Room Quality
8.86
Rooms were well appointed but some decor was dated.
Amenities
9.86
In-house bar and restaurant received positive mentions; overall good offerings.
Value for Money
9.36
Prices are generally affordable, although rates may increase during game days.
Food and Beverage
9.86
Great food and drinks in the restaurant; speakeasy is a highlight.
Overall Experience
10
Overall highly rated experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:11

Property Description

Luxurious Amenities

Indulge in the fitness center, complimentary Wi-Fi, and concierge services. The restaurant, snack bar, and bar/lounge offer delightful dining and drinks.

Convenience and Comfort

Enjoy a business center, express check-in, and complimentary newspapers. Relax in one of the 28 air-conditioned rooms with minibars and premium bedding.

Prime Location

Stay in the heart of Knoxville, steps away from Charles Krutch Park and Market Square. Explore nearby attractions including the Tennessee Theatre and Knoxville Convention Center.

Book your stay at The Oliver Hotel for a luxurious and convenient experience in downtown Knoxville.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.6
Based on 195 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 8.86
Amenities: 9.86
Value for Money: 9.36
Food and Beverage: 9.86
Overall Experience: 10
D
danielfQ6076PG Family
10
Great Hotel and Service!
Pros:

Loved The Oliver Hotel. Great service and most comfortable, clean rooms. Special shout out to Chris at the front desk.....he went above and beyond the call of customer service. Location is great....located right next to the Market area of downtown Knoxville which is filled with shops and restaurants. On Saturday, the Market area hosts a Farmers' Market, which just added to a wonderful stay. Next time we are in Knoxville, we will make our way back to The Oliver.

2026-05-16 via Tripadvisor
D
dustinwW1149HX Couples
10
Amazing experience!
Pros:

My experience at the hotel was exceptional from start to finish. Chris Dunbar truly stood out for his professionalism, knowledge, attentiveness, and great sense of humor. Communication with the front desk was seamless, especially through text, and Chris was always quick to respond and eager to help. He played a huge role in making our stay so enjoyable that we are already planning our next trip back.

The hotel’s location is ideal, situated right in the heart of the area and within walking distance of most attractions and restaurants. One of the unexpected highlights was the hotel’s signature toiletries — the soap, lotion, conditioner, and shampoo all smelled incredible. I honestly wish I had purchased some to bring home.

The beds were extremely comfortable, the rooms were spotless and fresh-smelling, and every aspect of the stay exceeded expectations. I would highly recommend this hotel over any other in the area. I truly do not have a single negative thing to say about the experience.

2026-05-10 via Tripadvisor
J
jeffreyt14 NONE Maryville, Tennessee
10
Perfect place in Knoxville
Pros:

The location in downtown Knoxville is perfect at this luxury boutique property. The historic building is beautifully maintained and the guest rooms are generously sized. The staff makes any stay feel like you’re home. Let them park your car on arrival and enjoy everything downtown by walking around.

2026-04-28 via Tripadvisor
D
dougl987 Business Woodstock, Georgia
10
First visit and will definitely be back!
Pros:

Our first time visiting this hotel. The hotel was very clean and well appointed. The staff was very friendly and efficient. Be sure to visit the Speakeasy!
We will definitely be back!

2026-04-24 via Tripadvisor
V
Voyage25158433043 NONE Leitchfield, Kentucky
10
Can't find enough superlatives.
Pros:

Everything about this hotel is phenomenal. The staff, location, decor, food...I could on and on. Don't miss out on this place if you are looking for a hotel in downtown Knoxville.

2026-04-13 via Tripadvisor
5
516trishd NONE Madison, Mississippi
10
Great location and staff
Pros:

Fantastic location-right off the square! Very walkable to all restaurants and shops! Front desk staff was incredible! Friendly and so accommodating! Will definitely stay again next time we are in Knoxville!

2026-04-09 via Tripadvisor
K
kimt274 NONE Toronto, Ontario
10
Charming Boutique Hotel "The Oliver Hotel" in the heart of Knoxville
Pros:

We loved The Oliver Hotel in the heart of Knoxville's Market Square. Had a lovely dinner with friends and was there for a University Sporting event. The staff are so helpful and with all going on in the world they made us feel like we were at home and on vacation. We had a delightful twilight Ghost tour, learning some of the history of the town through some interesting stories! Hope to be back again next year!

2026-03-17 via Tripadvisor
P
Passport636981 NONE
10
Perfect Stay!
Pros:

Highly recommend! The hotel is oozing with character. It’s meticulously clean and very comfortable. The front desk staff were kind and friendly. Had lovely cocktails and appetizers in the restaurant as well.

2026-03-11 via Tripadvisor
B
brookehH7693UM Couples
10
Love The Oliver Hotel!
Pros:

Front desk is very helpful! This was our second visit and hoping to plan the next one soon! The attention to detail is incredible. We also love the restaurant, I had the double bone in pork chop and it was delicious!

2026-03-02 via Tripadvisor
7
758danyelles NONE
10
Best Place to Stay in Downtown Knoxville
Pros:

The Oliver Hotel is a boutique hotel on the corner of Market Square. It has the added benefit of having one of the best restaurants in Knoxville (Oliver Royale) and one of coziest places to have a drink (Kern Library) in the same building. We go there several times each year. The staff is always friendly and helpful.

2026-02-28 via Tripadvisor
K
karlarW1416BL NONE
10
Great experience at The Oliver.
Pros:

From our first step into the lobby and being greeted by Chris, our stay was lovely. The room was nicely appointed (beautiful wood tables throughout). Candy selections in the hallway were unexpected and tasty. Conveniently located to dining options and shopping. A stay that added nicely to our vacation experience and a return trip is anticipated.

2026-02-25 via Tripadvisor
C
cynthiarU2627HJ NONE
10
Fabulous Hotel in the Heart of Downtown Knoxville
Pros:

All of the staff were amazing--friendly and professional. Our room was very spacious, charming and clean. This was our first stay at The Oliver Hotel, but it definitely will not be our last. The overall experience was memorable and we look forward to returning.

2026-02-11 via Tripadvisor
P
peggyvZ156OP Couples
8
The Oliver Hotel
Pros:

The Oliver is perfectly located in downtown Knoxville and maintains the old world charm. The service and friendliness from the staff is welcoming and delightful. And the speakeasy - it’s a gem! The room was clean and accommodating. The Oliver is a boutique hotel - not the typical MARIOTT or Hilton chains. I would stay there again.

2026-01-18 via Tripadvisor
V
vanclaybuster NONE Wyoming
4
Short of expectations
Pros:

The hotel falls way short of expectations at this price level. Our room had filthy carpet which makes one wonder about the overall level of cleanliness.

2026-01-08 via Tripadvisor
F
Foodiemomma2014 NONE Knoxville, Tennessee
10
Excellent Downtown Knoxville Hotel with lots of charm
Pros:

Wonderful, historic building and charming hotel! The staff were lovely, the ambiance was relaxing and fun. The location is a 10/10! We got drinks from the speakeasy and brunch at the restaurant. The room was cozy wtih good amenities. However, I do think they could splurge for king pillows on the king beds.

2026-01-08 via Tripadvisor
S
shannoncW4730WT NONE
10
Stay at the Oliver
Pros:

Though our stay was brief, our experience was great! The check in process was smooth and our request to upgrade to a king room was honored at no additional charge. The suite we were in was very comfortable, clean and cozy. The check out process was also smooth.

2026-01-04 via Tripadvisor
H
hynesdd NONE Washington DC, District of Columbia
10
Well Worth a Look—great location
Pros:

Great location on Market Sq. Nice, well appointed rooms with in room coffee service. Very friendly staff that go above and beyond to ensure guests are happy. Affordable rates. Restaurant has great food and drinks. Don’t miss the speakeasy (though can be a bit loud).

2025-12-29 via Tripadvisor
J
J3677UQbrians NONE
6
Make Reservations!
Pros:

Hotel is nice but don't expect to gain access to the Hotel's restaurants unless you have a reservation.... or anywhere else on the "square".

2025-12-19 via Tripadvisor
T
Trip05117141008 NONE
10
Excellence at The Oliver Hotel
Pros:

The Oliver Hotel offers all the old world charm with modern amenities. The location is fantastic on Market Square and easy access to campus. Our favorite spot every time we visit.

2025-12-15 via Tripadvisor
W
WLM1972 Family Vincennes, Indiana
10
LOVED THIS BOUTIQUE HOTEL
Pros:

Absolutely wonderful hotel! So charming - right in the heart of downtown Knoxville! Upon check-in, you are offered champagne or a beer! Our room was big and overlooked the Market area (shops and restaurants). They have a really cool speakeasy - had a drink there before dinner. Walked around the corner to Stock and Barrel for dinner - great burger and amazing fries! Big TV’s for watching sports. Connected to the Oliver is a Tupelo Honey restaurant and the hotel’s nice restaurant called Oliver Royale - I intend to try that if we get back to Knoxville. I will for sure stay here again unless it’s a game day weekend - a little pricey then. You can’t beat the location for exploring downtown.

2025-11-26 via Tripadvisor