The Oliver Hotel

Hotels
Independent
9.6 (195 reviews)
407 Union Ave, Knoxville, Tennessee, 37902 , Knoxville , US

Facilities

Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy construction
Inconsistent room cleaning

Categories

Cleanliness
8.86
Rooms were clean, but one review noted issues with room cleaning.
Service
10
The staff was friendly, accommodating, and went above and beyond.
Location
10
Great location on Market Square, convenient for walking to many attractions.
Room Quality
8.86
Rooms were well appointed but some decor was dated.
Amenities
9.86
In-house bar and restaurant received positive mentions; overall good offerings.
Value for Money
9.36
Prices are generally affordable, although rates may increase during game days.
Food and Beverage
9.86
Great food and drinks in the restaurant; speakeasy is a highlight.
Overall Experience
10
Overall highly rated experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:11

Property Description

Luxurious Amenities

Indulge in the fitness center, complimentary Wi-Fi, and concierge services. The restaurant, snack bar, and bar/lounge offer delightful dining and drinks.

Convenience and Comfort

Enjoy a business center, express check-in, and complimentary newspapers. Relax in one of the 28 air-conditioned rooms with minibars and premium bedding.

Prime Location

Stay in the heart of Knoxville, steps away from Charles Krutch Park and Market Square. Explore nearby attractions including the Tennessee Theatre and Knoxville Convention Center.

Book your stay at The Oliver Hotel for a luxurious and convenient experience in downtown Knoxville.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

9.6
Based on 195 reviews
Cleanliness: 8.86
Service: 10
Location: 10
Room Quality: 8.86
Amenities: 9.86
Value for Money: 9.36
Food and Beverage: 9.86
Overall Experience: 10
C
cynthiarU2627HJ NONE
10
Fabulous Hotel in the Heart of Downtown Knoxville
Pros:

All of the staff were amazing--friendly and professional. Our room was very spacious, charming and clean. This was our first stay at The Oliver Hotel, but it definitely will not be our last. The overall experience was memorable and we look forward to returning.

2026-02-11 via Tripadvisor
P
peggyvZ156OP Couples
8
The Oliver Hotel
Pros:

The Oliver is perfectly located in downtown Knoxville and maintains the old world charm. The service and friendliness from the staff is welcoming and delightful. And the speakeasy - it’s a gem! The room was clean and accommodating. The Oliver is a boutique hotel - not the typical MARIOTT or Hilton chains. I would stay there again.

2026-01-18 via Tripadvisor
V
vanclaybuster NONE Wyoming
4
Short of expectations
Pros:

The hotel falls way short of expectations at this price level. Our room had filthy carpet which makes one wonder about the overall level of cleanliness.

2026-01-08 via Tripadvisor
F
Foodiemomma2014 NONE Knoxville, Tennessee
10
Excellent Downtown Knoxville Hotel with lots of charm
Pros:

Wonderful, historic building and charming hotel! The staff were lovely, the ambiance was relaxing and fun. The location is a 10/10! We got drinks from the speakeasy and brunch at the restaurant. The room was cozy wtih good amenities. However, I do think they could splurge for king pillows on the king beds.

2026-01-08 via Tripadvisor
S
shannoncW4730WT NONE
10
Stay at the Oliver
Pros:

Though our stay was brief, our experience was great! The check in process was smooth and our request to upgrade to a king room was honored at no additional charge. The suite we were in was very comfortable, clean and cozy. The check out process was also smooth.

2026-01-04 via Tripadvisor
H
hynesdd NONE Washington DC, District of Columbia
10
Well Worth a Look—great location
Pros:

Great location on Market Sq. Nice, well appointed rooms with in room coffee service. Very friendly staff that go above and beyond to ensure guests are happy. Affordable rates. Restaurant has great food and drinks. Don’t miss the speakeasy (though can be a bit loud).

2025-12-29 via Tripadvisor
J
J3677UQbrians NONE
6
Make Reservations!
Pros:

Hotel is nice but don't expect to gain access to the Hotel's restaurants unless you have a reservation.... or anywhere else on the "square".

2025-12-19 via Tripadvisor
T
Trip05117141008 NONE
10
Excellence at The Oliver Hotel
Pros:

The Oliver Hotel offers all the old world charm with modern amenities. The location is fantastic on Market Square and easy access to campus. Our favorite spot every time we visit.

2025-12-15 via Tripadvisor
W
WLM1972 Family Vincennes, Indiana
10
LOVED THIS BOUTIQUE HOTEL
Pros:

Absolutely wonderful hotel! So charming - right in the heart of downtown Knoxville! Upon check-in, you are offered champagne or a beer! Our room was big and overlooked the Market area (shops and restaurants). They have a really cool speakeasy - had a drink there before dinner. Walked around the corner to Stock and Barrel for dinner - great burger and amazing fries! Big TV’s for watching sports. Connected to the Oliver is a Tupelo Honey restaurant and the hotel’s nice restaurant called Oliver Royale - I intend to try that if we get back to Knoxville. I will for sure stay here again unless it’s a game day weekend - a little pricey then. You can’t beat the location for exploring downtown.

2025-11-26 via Tripadvisor
R
rebeccasM8457JL NONE
10
What a city hotel experience ought to be
Pros:

If you are tempted to default to a chain hotel for your visit to Knoxville…don’t! The Oliver is a delightful alternative. The rooms are large, decorated with real style and real comfort. Great location right on the market square, interesting local menu in the restaurant and an outstanding and atmospheric speakeasy bar. The staff is friendly and knowledgeable.

2025-11-12 via Tripadvisor
N
Navigate777323 NONE
10
Great service at The Oliver
Pros:

Great stay at The Oliver! The room was very nice and the proximity to everything was so convenient. The staff was more than welcoming. We typically stay in the Hilton family of hotels but in Knoxville it will only be The Oliver moving forward.

2025-10-29 via Tripadvisor
L
Liam
10
Pros:

Great location, great restaurant options, check in staff really helpful sorting car parking and providing advice re dining options

2025-10-10 via Nuitee
R
rdanecker Couples Evanston, Illinois
10
Vintage Hotel Charm
Pros:

We stayed one night at this beautiful hotel on Market Square. The decor is a bit dated but the rooms large and very well appointed. The bed was very comfortable and the climate control was intuitive/easy to use.

The staff were helpful and attentive.

The hotel restaurant is outstanding, see separate review.

2025-10-09 via Tripadvisor
A
Anne Marie partner
10
Pros:

this property was all it was billed to be and more. very roomy, so nicely appointed. staff was friendly and it was very charming, comfortable and service was amazing.

2025-10-09 via Nuitee
H
holly partner
10
Pros:

Absolutely enjoyed our stay. We are restaurant owners and live close to Knoxville. We tend to do a lot of staycations. We will definitely be back!

2025-10-08 via Nuitee
J
Jose
10
Pros:

excellent stay! friendly staff, clean room, and comfortable bed.

2025-10-06 via Nuitee
J
John partner
10
Pros:

Excellent

2025-10-05 via Nuitee
J
jaY2010GM Business
10
Please sir, can I have some more?
Pros:

Really cool hotel with a great in-house bar and excellent restaurant. The rooms very clean, the staff was helpful, and the location in the heart of downtown, allowed me to walk to many events and shops. There is a lot to do in this part of Knoxville and having the Oliver as a "homebase" was prime.

2025-09-29 via Tripadvisor
J
Jeff
8
Pros:

I always love staying at The Oliver. The location is fantastic. The area is very walkable and there are lots of food options nearby. The staff was friendly and very helpful.

2025-09-28 via Nuitee
V
VICTOR
10
Pros:

Chris very helpful at front desk

2025-09-27 via Nuitee