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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Luggage storage
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Tour desk
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Massage services
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Covered parking
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Fishing nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: NEST Tulum, a 4-star hotel in Tulum, offers air-conditioned rooms with free WiFi and private bathrooms. Some rooms feature balconies and stunning sea views, providing a serene retreat for guests.
Convenient Amenities: Guests can take advantage of free bikes, private parking, a garden, and a terrace. The hotel also offers room service, a 24-hour front desk, and tour arrangements, ensuring a hassle-free stay.
Exploration Opportunities: Located steps away from South Tulum Beach, guests can easily explore the area by cycling. Additionally, popular attractions like Tulum Archeological Site and Sian Ka´an Biosphere Reserve are within a short distance, offering enriching experiences.
Experience luxury and convenience at NEST Tulum. Book your stay now for an unforgettable getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Beautiful and well maintained. It was paradise.
La déco
La plage
We had the ocean view room that has an amazing view. The staff is amazing in particular reception people so helpful. You can use some of the facilities in the sister hotel.
I agree with some of the comments regarding breakfast although the staff was very generous and always asked us if we wanted more.
The hotel was impeccably maintained and featured a stunning jungle path leading to the beach. The exterior and sand were cleaned daily. The location is fantastic, offering a private beach section with exclusive sunbeds. Our room was quite spacious. Overall, it was a wonderful stay!
Although the breakfast was included it was only very basic selection (croissants, yoghurts, coffees, juices). Full breakfasts were extra price.
- exceptional stay
- great location of the hotel directly on the beach with private day beds
- friendly staff at the reception and maids
- waiters at the beach bar were always very helpful and friendly
- I recommend this hotel to anyone who wants to experience authentic Tulum.
- practically everything you need on vacation is nearby. Renting their bikes is free for the time of the stay.
L’emplacement, l’ambiance
Sí
Todo me gustó
Better than expected with the best concierge team! Excellent food accommodations, service and communication. Already considering when we could possibly come back ;)
Alles war einfach perfekt, vor allem die freundlichen Angestellten (insbesondere Juan Carlos und Jesus!) haben unseren Aufenthalt zu etwas Einzigartigem gemacht
Einziger Verbesserungsvorschlag: fehlendes Mosquitonetz. Dadurch, dass die Hütten so hohe Dächer haben, war es nicht möglich, alle Mücken zu finden.
We went on a girls trip in Tulum and Nest was such an amazing place to stay. The rooms were really nice, clean and spacious. The grounds itself felt like a beachside sanctuary. The location was great and in walking distance to restaurants, bars and convenience stores. The staff were what made our stay so memorable and perfect, they were so accommodating and friendly and helped us wherever they could. A special mention to Edgar, he was amazing!! I’d highly recommend Nest.
Amazing experience at Nest Tulum. The staff there is world class with Letty, Hector, & Natalia as they are friendly, attentive, and very quick to respond to guest requests. We really felt they went out if their way to take care of us . Thank you Nest !
We stayed at Nest Tulum for nine nights and while the setting is undeniably beautiful—with soft white sand, beachfront views, and stylish design—the overall experience was mixed.
The reception staff were excellent: warm, helpful, and knowledgeable. They gave genuinely great local tips, including restaurant recommendations and what dishes to try.
Our first room at the back of the hotel was a letdown—noisy due to a nearby restaurant playing loud music until 10pm, thin curtains that let in light, and no storage space, forcing us to live out of our suitcases. Thankfully, the team responded to our concerns and moved us to a much better room midway through our stay, closer to the beach and significantly quieter.
Breakfast was disappointing. For a nine-night stay, the lack of variety stood out. The included option was just fruit or yogurt, a slice of cake, coffee, and juice—no eggs unless you paid extra. For a hotel at this price point, that felt poor value, especially for guests who look forward to breakfast as a highlight.
The beach bar service was also underwhelming. On multiple mornings, dirty plates were left on the sunbeds for hours, and we had to go to the bar ourselves to order drinks, as staff rarely checked in.
The hotel provides bikes, which are handy because walking to town is unsafe—the main road has no pavements, poor lighting, and lots of traffic.
In short: aesthetically beautiful, great staff at the front desk, but let down by poor breakfast, inconsistent service, and noise in certain rooms. Great for a short weekend escape, but we wouldn’t return for a longer stay.
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