Henn na Hotel Premier Kyoto Gojo Karasuma

Hotels
H.I.S. Hotel Holdings Co Ltd
9.4 (87 reviews)
195, Daikokucho, Shimogyoku, Kyoto, Kyoto, 600-8161 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Shared microwave

Review Highlights

Pros:
Good breakfast
Helpful staff
Clean rooms
Great location
Cons:
Poor cleaning service

Categories

Cleanliness
7.56
There was a mention of hair not being cleaned from the floor and bed during the stay.
Service
9.53
The hotel staff were very pleasant and always helpful.
Location
10
Great location with easy access to subway/bus and major locations.
Room Quality
9.57
Rooms were described as clean, bright, and well-maintained.
Amenities
9.52
Good amenities including complimentary toiletries and breakfast.
Value for Money
9.55
Overall good value considering location and amenities offered.
Food and Beverage
9.51
Breakfast was good with a variety of options.
Overall Experience
9.96
The overall experience was positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Experience the perfect blend of comfort and convenience at Henn na Hotel Premier Kyoto Gojo Karasuma, ideally situated in Shimogyo Ward.

Modern Comforts
Unwind in one of our 122 well-appointed guestrooms, complete with refrigerators and complimentary toiletries, ensuring a restful stay. Daily housekeeping will keep your space tidy and welcoming.

Convenient Amenities
Stay connected with complimentary wireless internet access. Enjoy daily buffet breakfasts from 7:00 AM to 10:00 AM, available for a fee, along with a 24-hour front desk for all your needs.

Prime Location
Located just a short walk from Kyoto's vibrant attractions such as Kawaramachi Street, Nishiki Market, and Kyoto Tower, our hotel places you in the heart of the city's rich history and culture.

Don't miss out on an unforgettable Kyoto experience—book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.4
Based on 87 reviews
Cleanliness: 7.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.55
Food and Beverage: 9.51
Overall Experience: 9.96
A
Alessia couple it
9
2026-05-09 via Nuitee
S
SABRI solo_traveller de
9
Pros:

Super Preis-Leistungsverhältnis, gut zu erreichen, gute Lage. Auch ein paar Extras die hilfreich waren: Gepäckaufbewahrung für den Check in und Check Out Tag.

Cons:

Waschmaschine und Trockner nicht super effizient, lieber ein Waschsalon in der Nähe suchen

2026-05-09 via Nuitee
Y
Yusuke family_with_children jp
10
2026-05-09 via Nuitee
L
Luca extended_group it
6
Pros:

Posizione

Cons:

Colazione pessima. Receptionist inefficiente

2026-05-09 via Nuitee
P
Pelle couple nl
10
2026-05-09 via Nuitee
M
muriel extended_group fr
10
Je recommande vivement cet établissement
Pros:

Tout était comme il fallait , l’emplacement , la grandeur de la chambre pour 3 , la discrétion du personnel …

2026-05-09 via Nuitee
M
Marcel solo_traveller de
6
2026-05-09 via Nuitee
S
Sintija solo_traveller se
8
Pros:

Great location. Reception and other staff were great. Lovely rooms and facilities.

Cons:

The cleaning crew tried to come into our room before check out time ended. Cleaning overall could be improved as it was dusty.

2026-05-08 via Nuitee
J
Juan Rafael solo_traveller es
7
Pros:

El desayuno, la comodidad de la cama y el encargado del desayuno muy amablem

Cons:

El tamaño de la habitación es pequeño y sin armario y no se puede abrir la ventana por lo que se cargaba mucho el ambiente.

2026-05-08 via Nuitee
M
MIHYANG solo_traveller kr
9
Pros:

지하철,버스정류장에서 가깝고 대로변이라서 안전하고 이동이 편했습니다.
침대가 매우 편하고 주변이 조용하여 휴식 및 숙면에 도움이 되었습니다.
체크인 전후, 1층 로비에 캐리어를 셀프로 보관할수 있어서 좋았습니다.

2026-05-07 via Nuitee
K
KOUICHIRO couple jp
8
楽しかったです!
Pros:

風呂トイレが別になっている。

Cons:

ゴミが回収されずに置いてあった。ガウンも回収してくれると書いてあるのに回収されなかった。飲み物をこぼされてそのままにされていた。

2026-05-07 via Nuitee
M
Milan couple sk
9
Pros:

Aj pred check in mozete si ulozit a zamknut batozinu a ist poznavat mesto, bez ubytovania. Rovnako tak po checkoute. Poloha velmi blizko stanice metra.

Cons:

Skoda, ze hotel nema moznost kupelov ci wellness, inak by bol dokonaly.

2026-05-07 via Nuitee
B
Bruno solo_traveller it
9
2026-05-07 via Nuitee
Z
Zachary solo_traveller au
7
2026-05-07 via Nuitee
P
Pietro couple it
7
2026-05-06 via Nuitee
A
Andrea solo_traveller sk
9
2026-05-06 via Nuitee
T
THIAGO family_with_children pt
10
2026-05-06 via Nuitee
R
reiko solo_traveller jp
10
素晴らしい
Pros:

綺麗に整ってました。
快適にすごせる
コーヒーもしっかり美味しくいただきました。
リファのドライヤーも良かった

Cons:

今の所見つからない

2026-05-06 via Nuitee
G
Gaëlle Charlotte family_with_children fr
10
Super hôtel très bien situé.Je recommande à 100%
Pros:

L’hôtel était super . Très bien placé proche station de métro. La chambre était très bien spacieuse et confortable. Le petit déjeuner très bon . Le personnel très accueillant. Nous avons passé un très agréable séjour dans cet hôtel. Pyjama et chaussons en prime dans la chambre, super :)

Cons:

rien

2026-05-06 via Nuitee
V
Valentina couple it
6
2026-05-06 via Nuitee