Henn na Hotel Premier Kyoto Gojo Karasuma

Hotels
•
H.I.S. Hotel Holdings Co Ltd
9.4 (87 reviews)
195, Daikokucho, Shimogyoku, Kyoto, Kyoto, 600-8161 , Kyoto , JP
81-50-52105333

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Shared microwave

Review Highlights

Pros:
Good breakfast
Helpful staff
Clean rooms
Great location
Cons:
Poor cleaning service

Categories

Cleanliness
7.56
There was a mention of hair not being cleaned from the floor and bed during the stay.
Service
9.53
The hotel staff were very pleasant and always helpful.
Location
10
Great location with easy access to subway/bus and major locations.
Room Quality
9.57
Rooms were described as clean, bright, and well-maintained.
Amenities
9.52
Good amenities including complimentary toiletries and breakfast.
Value for Money
9.55
Overall good value considering location and amenities offered.
Food and Beverage
9.51
Breakfast was good with a variety of options.
Overall Experience
9.96
The overall experience was positive with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:42

Property Description

Experience the perfect blend of comfort and convenience at Henn na Hotel Premier Kyoto Gojo Karasuma, ideally situated in Shimogyo Ward.

Modern Comforts
Unwind in one of our 122 well-appointed guestrooms, complete with refrigerators and complimentary toiletries, ensuring a restful stay. Daily housekeeping will keep your space tidy and welcoming.

Convenient Amenities
Stay connected with complimentary wireless internet access. Enjoy daily buffet breakfasts from 7:00 AM to 10:00 AM, available for a fee, along with a 24-hour front desk for all your needs.

Prime Location
Located just a short walk from Kyoto's vibrant attractions such as Kawaramachi Street, Nishiki Market, and Kyoto Tower, our hotel places you in the heart of the city's rich history and culture.

Don't miss out on an unforgettable Kyoto experience—book your stay today!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.4
Based on 87 reviews
Cleanliness: 7.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.55
Food and Beverage: 9.51
Overall Experience: 9.96
J
Jongho
8
Pros:

지하철역과 1분 거리로 이동이 편리하기는 하다.

2025-10-09 • via Nuitee
O
OKAMOTO • family_with_children
4
Pros:

清掃が行き届いていない

2025-10-05 • via Nuitee
A
Angela
8
Pros:

Good breakfast. No tea or coffee.
Lots of disposable freebies, how is that eco friendly?

2025-08-27 • via Nuitee
A
Anja • family
10
Pros:

Sehr schöne helle und saubere Zimmer, gute Anbindung an U-Bahn und Bushaltestellen

2025-08-16 • via Nuitee
P
patrice
8
Pros:

Chambre propre, les accessoires de toilette sont dispo librement dans le hall, le petit dejeuner est bien, Check in et out fait sur ordi sans le personnel.

2025-08-14 • via Nuitee
K
Kamuela • family_with_children
10
Pros:

The hotel staff were very pleasant and always helpful. They knew just enough English for us to communicate what we needed. Breakfast was good and gave us one less meal to worry about. The laundry room can get crowded so you may want to plan ahead if you have an extended stay. Laundry unit were cash (100 yen only) as well

2025-08-05 • via Nuitee
M
Myriam
8
Pros:

Sur une grande artère,
Déjeuner est très bien et varié. À 1 minute d’une station de métro.

2025-07-14 • via Nuitee
Z
zi yin wendy
4
Pros:

我們住了四晚，沒有給我們打掃，回去的時候全部地下及床上的頭髮沒有打掃，基本上所有的清潔也沒有做到

2025-06-30 • via Nuitee
H
Hyung • family
10
Pros:

Great 3-night stay at Kyoto. Check-in was very smooth and the property was very clean and I liked the traditional tadami style. Location was very close to subway/bus and was easy to get to the major locations. Definitely recommend for visiting Kyoto.

2025-06-28 • via Nuitee
E
Edgars
10
Most comfortable
Pros:

Most comfortable 3-stars i ever had. My stay was 2 nights. It was a deluxe 2-bed room, and it felt like a 4-star hotel experience. Breakfast was amazing with Japanese cuisine and every day the breakfast was slightly different, which was exciting, there were many plant-based options as well. The lobby offers a wide range of amenities.

2025-05-20 • via Nuitee
E
Eva-Maria
8
Pros:

Hotel Henn Na Premier hat uns gut gefallen, das Zimmer war zwar eher klein, aber sehr sauber und an guter Lage. Das Frühstück war OK, mit täglich wechselnden Speisen. Schwierigkeiten gab es nur zu Beginn, Google Maps führte uns zu einem anderen Hotel mit gleichem Namen. Offenbar kennt Google das Hotel nur unter seinem alten Namen "Watermark". Zu bemerken sei, dass es keinesfalls ein 4-Stern Hotel ist.

2025-05-16 • via Nuitee
B
Brandon • partner
10
Pros:

Beautiful interior and rooms, lighting in the room gives off a pleasant feel.

2025-04-20 • via Nuitee
Z
Zhang
6
Pros:

Was a good stay, but the hotel has not enough staff service, almost self service

2025-04-11 • via Nuitee
R
Rebecca
10
Pros:

2025-04-08 • via Nuitee
C
Chia Jung
10
Pros:

Good

2025-03-11 • via Nuitee
H
HISAKO • family_with_children
8
Pros:

綺麗なお部屋でした

2025-03-05 • via Nuitee
D
David • family
10
Pros:

L’hôtel est bien situé pour visiter les principales attractions et la chambre pour cinq personnes que j’avais était très bien (décoration, espace, propreté, etc.). Les lits doubles sont assez grands. C’est un bon rapport qualité/prix.

2025-02-24 • via Nuitee
P
Po Feng • partner
10
Pros:

整體房間都相當乾淨，榻榻米很舒適
但是熱水壺有點水垢跟輕微發霉，建議可以改進

2025-01-14 • via Nuitee
わかみ • partner
10
Pros:

お部屋もきれいでお風呂もきれいでとてもよかったです。

2025-01-13 • via Nuitee
Y
Yam Ming • friends
6
Pros:

The room cleaning service was like a joke. Only replacing towel and rubbish bin while my bed sheets remained dirty.
The room was so noisy with some machine sounds every night. Not reasonable for sleeping.
However, the room size was very good and I like the bathroom.

2024-12-29 • via Nuitee