SUPERHOTEL Matsumoto Oshiroguchi

Hotels
•
Super Hotel
8.5 (195 reviews)
Fukashi 1-5-5 , Matsumoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small room sizes
Limited luggage space

Categories

Cleanliness
8.08
Rooms were clean but some reports mention the room sizes as tight.
Service
9.05
Staff was described as friendly and helpful throughout the reviews.
Location
9.09
Multiple reviews highlight the excellent location, close to transportation and attractions.
Room Quality
7.54
Rooms were frequently described as small and sometimes uncomfortable for larger groups.
Amenities
8.57
Good amenities like onsen and free drinks enhance the stay.
Value for Money
8.53
Guests found the value acceptable for the location and provided services.
Food and Beverage
8.58
Breakfast received positive mentions, with decent offerings.
Overall Experience
8.55
A generally positive experience noted across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:28

Property Description

Convenient Location near Matsumoto Station

Relax in Natural Hot Spring Bath

Comfortable Rooms with Modern Amenities

Experience the perfect blend of convenience and relaxation at Super Hotel Matsumoto Tennenonsen. Just a short walk from Matsumoto Station, our hotel offers easy access to popular attractions like Matsumoto Castle and transport hubs. Unwind in our natural hot spring bath or enjoy the comfort of our well-equipped rooms with free WiFi. With thoughtful amenities like slippers and a hair dryer, we ensure a pleasant stay for our guests. Book now and indulge in a memorable stay at our welcoming hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

8.5
Based on 195 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
A
Amarjeet • family_with_children • au
10
Pros:

Sweet staff, very kind and helpful. Onsen was very relaxing. Breakfast and complimentary drinks were amazing

2026-02-13 • via Nuitee
M
Maurizio • solo_traveller • it
8
2026-02-11 • via Nuitee
A
AJAY • family_with_children • jp
10
2026-02-08 • via Nuitee
E
Enki • family_with_children • fr
10
Vraiment Super !
Pros:

Le staff était vraiment très gentil et serviable !

Cons:

Il a un seul onsen avec des horaires hommes/femmes, alors il faut s'organiser si vous êtes un couple par exemple.

2026-01-26 • via Nuitee
W
Wai Fong • family_with_children • sg
8
Pros:

Their in-house onsen and self service laundromat. The hotel also allows you to choose your personalised pillow at the lobby.

I like their buffet style breakfast with Japanese curry rice served in the morning. Their happy hour bar counter is a awesome with wide range of alcohol offered free.

Their parking is a short walking distance away. Their bed is a bunk bed with queen size bed at the bottom and single size on top.

Cons:

Their pyjamas set feels and looks like workout shirt and pants.

2026-01-24 • via Nuitee
S
Sébastien • family_with_children • fr
7
Pros:

Le petit déjeuner
Le personnel très sympa
La propreté
L’emplacement à 15-20 minutes à pied du château

Cons:

La literie trop dure et les coussins trop petits
Chambre trop petite pour 3

2026-01-19 • via Nuitee
D
Duangporn • family_with_children • us
9
All staffs were nice and welcome beyond aexpectation of service mind. A room was small compare to many hotels in Japan b
Pros:

Check-in and Check-out processes were easy. A Japanese breakfast style was excellent providing variety of choices.

Cons:

Only one small size elevator in the hotel

2026-01-19 • via Nuitee
D
David • family_with_children • au
9
A great place to stay.
Pros:

Great hotel very close to the train and bus stations. Rooms are tight, but good value either way. Breakfast is good, onsen is good, amenities provided is great including the ability to choose a pillow that best suits youand the happy hour drinks is a bonus!!

Cons:

Rooms are a little tight with 3 people and luggage, but don't let that stop you from staying there.

2026-01-16 • via Nuitee
R
Regino • family_with_children • ph
10
Pros:

Location is perfect. Food is really good. The staff are very friendly and accommodating.

2026-01-10 • via Nuitee
P
Phatcharadhan • family_with_children • th
10
2026-01-09 • via Nuitee
P
Phatcharadhan • family_with_children • th
10
2026-01-09 • via Nuitee
A
AORRANICHCHA • family_with_children • th
9
2026-01-06 • via Nuitee
G
Giuseppe • family_with_children • it
7
2026-01-04 • via Nuitee
C
Claire • family_with_children • au
8
2026-01-03 • via Nuitee
Елена • family_with_children • il
10
Pros:

Очень классный,улыбчивый,вежливый персонал))))

Cons:

Номер был для троих очень тесным(((
А все остальное очень даже не плохо)))

2026-01-02 • via Nuitee
B
Beatriz • family_with_children • es
10
Una maravilla, te hacen sentir como en casa, y el Onsen una experiencia única
Pros:

El personal maravilloso, el Onsen una experiencia tan buena que repetimos todos los días, las bebidas gratis un detallazo, y los productos de cosmética estupendos y generosos

Cons:

Que no se pudiera meter la maleta bajo la cama porque el espacio era escaso

2025-12-30 • via Nuitee
P
Pierre • solo_traveller • fr
9
Pratique, bien placé et personnel au top
Pros:

Proche de la gare et peu éloigné du cœur de ville. Personnel super sympathique et aidant

Cons:

Salle d’accueil pour les boissons de bienvenue ou le petit déjeuner trop exiguë

2025-12-26 • via Nuitee
U
urushihara • family_with_children • jp
9
Pros:

エコな点。ベットも良かった。
スタッフの対応が、ハキハキして、明るい
気遣いもあり、気持ちよかった
朝食無料

Cons:

コインランドリーの隣だったので、夜中、朝方他のお客さんの足音、話し声、洗濯機の音ぎ気になった。朝食会場が狭い

2025-12-16 • via Nuitee
P
Pepe bermejo • family_with_children • es
10
Pros:

Location and breakfast

Cons:

No space for luggage

2025-12-07 • via Nuitee
G
Gamal Hassan • family_with_children • sg
10
Pros:

The hotel is well located, with easy access to attractions and transportation. The room isn't large, but it has everything you need.

2025-11-30 • via Nuitee