SUPERHOTEL Matsumoto Oshiroguchi

Hotels
•
Super Hotel
8.5 (213 reviews)
Fukashi 1-5-5 , Matsumoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small room sizes
Limited luggage space

Categories

Cleanliness
8.08
Rooms were clean but some reports mention the room sizes as tight.
Service
9.05
Staff was described as friendly and helpful throughout the reviews.
Location
9.09
Multiple reviews highlight the excellent location, close to transportation and attractions.
Room Quality
7.54
Rooms were frequently described as small and sometimes uncomfortable for larger groups.
Amenities
8.57
Good amenities like onsen and free drinks enhance the stay.
Value for Money
8.53
Guests found the value acceptable for the location and provided services.
Food and Beverage
8.58
Breakfast received positive mentions, with decent offerings.
Overall Experience
8.55
A generally positive experience noted across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:28

Property Description

Convenient Location near Matsumoto Station

Relax in Natural Hot Spring Bath

Comfortable Rooms with Modern Amenities

Experience the perfect blend of convenience and relaxation at Super Hotel Matsumoto Tennenonsen. Just a short walk from Matsumoto Station, our hotel offers easy access to popular attractions like Matsumoto Castle and transport hubs. Unwind in our natural hot spring bath or enjoy the comfort of our well-equipped rooms with free WiFi. With thoughtful amenities like slippers and a hair dryer, we ensure a pleasant stay for our guests. Book now and indulge in a memorable stay at our welcoming hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

8.5
Based on 213 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
K
Katharina • family_with_children • de
7
Gute Ausgangsbasis für einen Besuch in Matsumoto, aber kleine Zimmer
Pros:

Das Hotel hat einen kleinen Onsen, das war sehr schön. Die Lage ist sehr gut, man kann alles fussläufig erreichen.

Cons:

Die Zimmer sind sehr klein, man hat kaum Platz um die Koffer aufzumachen. Das Frühstück hat uns leider nicht geschmeckt.

2026-05-01 • via Nuitee
S
Sonny NL • solo_traveller • nl
9
Echt een superhotel
Pros:

Echt een super hotel ;-). Kortbij station (10 min lopen) en toeristisch centrum (15 min lopen). Kamers en onsen zijn klein maar fijn. Goed ontbijt, behulpzame medewerksters en als verrassing een leenpyama van het hotel en gratis drankjes tot 21 uur. Sorry dat we de pruimenwijn hebben opgemaakt. Wat ons betreft een dikke aanrader.

2026-04-28 • via Nuitee
T
Tamara • couple • cl
10
Pros:

Amenities muy variadas incluso skin care! La amabilidad del personal

2026-04-24 • via Nuitee
A
Afdal Fuad • couple • id
8
2026-04-20 • via Nuitee
R
Rungthip • family_with_children • th
7
ราคาแพงไปนิดนึง เทียบกับขนาดห้องและทำเล
Pros:

รร ค่อนข้างใหม่

Cons:

เดินจากสถานีไกลพอประมาณ ห้องเล็กมาก layoutแปลกๆ เปิดไปห้องน้ำทิ้งไว้ตอนนอน แสงแยงตา
ที่กินข้าวก็เล็ก

2026-04-20 • via Nuitee
T
TING SHAN • family_with_children • tw
9
Pros:

房間乾淨舒適，客房服務和管理超讚，備品可自助拿非常齊全
Welcome bar一生推，早餐簡單但新鮮好吃

Cons:

房間小，窗戶小有點不通風但開冷氣即可
房間內的浴缸很迷你，身高不到160cm泡澡腳無法伸直，高個子建議去樓下泡大浴池

2026-04-18 • via Nuitee
A
Albert • family_with_children • au
10
Pros:

Très bon emplacement, haut de gamme, petit dej inclus, très Propre. Chambre un peu petite mais suffisante.

2026-04-17 • via Nuitee
C
Christina • extended_group • ca
9
Super!
Pros:

Très bien, confortable, personnel très disponible et bienveillant. Bar en 5 à 9 pm super!

Cons:

Rien

2026-04-13 • via Nuitee
E
Evelyn • extended_group • ca
9
Excellent
Pros:

The staff was very helpful and friendly. The breakfast was delicious.

2026-04-10 • via Nuitee
F
Franziska • extended_group • de
8
Good stay for a night
Pros:

Easy good stay for one night.

Cons:

The top bed had a very thin mattress. A bit further to walk to the center.

2026-04-09 • via Nuitee
L
Leonardo • couple • us
9
2026-04-04 • via Nuitee
ホソチャン • family_with_children • jp
8
１人旅
Pros:

駅から徒歩で行けるので良かったです。また泊まりに来ます。

Cons:

ハンドソープがあったら良かったかなと思いますのでよろしくおねがいします。

2026-03-09 • via Nuitee
A
Amarjeet • family_with_children • au
10
Pros:

Sweet staff, very kind and helpful. Onsen was very relaxing. Breakfast and complimentary drinks were amazing

2026-02-13 • via Nuitee
M
Maurizio • solo_traveller • it
8
2026-02-11 • via Nuitee
A
AJAY • family_with_children • jp
10
2026-02-08 • via Nuitee
E
Enki • family_with_children • fr
10
Vraiment Super !
Pros:

Le staff était vraiment très gentil et serviable !

Cons:

Il a un seul onsen avec des horaires hommes/femmes, alors il faut s'organiser si vous êtes un couple par exemple.

2026-01-26 • via Nuitee
W
Wai Fong • family_with_children • sg
8
Pros:

Their in-house onsen and self service laundromat. The hotel also allows you to choose your personalised pillow at the lobby.

I like their buffet style breakfast with Japanese curry rice served in the morning. Their happy hour bar counter is a awesome with wide range of alcohol offered free.

Their parking is a short walking distance away. Their bed is a bunk bed with queen size bed at the bottom and single size on top.

Cons:

Their pyjamas set feels and looks like workout shirt and pants.

2026-01-24 • via Nuitee
S
Sébastien • family_with_children • fr
7
Pros:

Le petit déjeuner
Le personnel très sympa
La propreté
L’emplacement à 15-20 minutes à pied du château

Cons:

La literie trop dure et les coussins trop petits
Chambre trop petite pour 3

2026-01-19 • via Nuitee
D
Duangporn • family_with_children • us
9
All staffs were nice and welcome beyond aexpectation of service mind. A room was small compare to many hotels in Japan b
Pros:

Check-in and Check-out processes were easy. A Japanese breakfast style was excellent providing variety of choices.

Cons:

Only one small size elevator in the hotel

2026-01-19 • via Nuitee
D
David • family_with_children • au
9
A great place to stay.
Pros:

Great hotel very close to the train and bus stations. Rooms are tight, but good value either way. Breakfast is good, onsen is good, amenities provided is great including the ability to choose a pillow that best suits youand the happy hour drinks is a bonus!!

Cons:

Rooms are a little tight with 3 people and luggage, but don't let that stop you from staying there.

2026-01-16 • via Nuitee