City Express Plus by Marriott Guadalajara Providencia

Hotels
City Express
8.5 (231 reviews)
1520 Avenida de las Américas 1520 , Guadalajara , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Excellent location
Cons:
Slow check-in process
Limited breakfast options
Inconsistent service

Categories

Cleanliness
7.83
Several mentions of unclean rooms and bathrooms, indicating issues with cleanliness.
Service
8.8
Mixed reviews on staff efficiency and service, but generally acceptable.
Location
9.84
Consistently praised for its excellent location, very convenient for guests.
Room Quality
8.79
Room comfort noted positively, but some complaints about room assignments.
Amenities
7.82
Amenities such as breakfast and internet need improvement.
Value for Money
8.78
Guests feel they received decent value for the price, but some expectations weren't met.
Food and Beverage
6.83
Breakfast options were often criticized for quality and variety.
Overall Experience
9.3
Overall a good experience despite some issues; strong location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:17

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated in Guadalajara, City Express Plus by Marriott Guadalajara Providencia is just 5 km from Expiatorio Temple, offering easy access to popular attractions.

Well-Equipped Facilities: Enjoy the convenience of a fitness centre, free private parking, and a restaurant during your stay. The hotel also provides free WiFi, room service, and a 24-hour front desk for your comfort.

Ideal for Business Travelers: With a business centre available for guests, this 4-star hotel caters to the needs of those traveling for work.

Book your stay at City Express Plus by Marriott Guadalajara Providencia for a modern and comfortable experience in Guadalajara.

Important information:

On your business trip to La Perla Tapatía, book at City Express Plus by Marriott Guadalajara Providencia, conveniently located near the new financial district. During your stay choose from 3 types of rooms: single, double or suite. With your reservation take advantage of: room service, WiFi, gym and parking. To enhance your stay, request the meeting room, transportation, laundry, dry cleaning or complimentary parking, very useful amenities for executive trips. During your spare time, indulge in the city's exquisite cuisine at San Juan de Dios market and immerse yourself in its cultural and historical heritage by visiting the Ibero-American Library, Tlaquepaque, Colonia Americana, and the Basilica of Zapopan. If you are a sports enthusiast, enjoy an afternoon at one of the stadiums in Guadalajara, or go shopping, explore the Andares area, known for its popular shopping center. At City Express Plus by Marriott Guadalajara Providencia we look forward to giving you a unique stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 231 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.84
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 6.83
Overall Experience: 9.3
V
Valeria solo_traveller ar
8
Pros:

Excelente la atención del personal y la comodidad de la cama.

Cons:

La presión de agua de la ducha era muy baja. Por momentos parecía que me quedaba sin agua.

2026-08-26 via Nuitee
C
Carlos Oliver solo_traveller mx
10
2026-08-23 via Nuitee
R
Ramiz solo_traveller tr
5
not valur of the money
Pros:

new hotel.

Cons:

breakfast was not enough, when we retruned to our room was not clean by room service. we called the room service 3 times finaly someone came after 40 minutes

2026-08-03 via Nuitee
C
Cynthia Araceli Medina Lara solo_traveller mx
9
Pros:

Ubicación

Cons:

No había servicio 24hrs de room service, horario de desayuno incluido tenía que ser no más de las 9am

2026-08-03 via Nuitee
E
Edith solo_traveller mx
10
2026-08-02 via Nuitee
W
Wilson Dario couple co
10
2026-07-21 via Nuitee
V
Victoria extended_group mx
8
2026-07-16 via Nuitee
R
Rashiduddin couple ee
8
2026-07-12 via Nuitee
O
Oscar Alberto solo_traveller co
9
Muy cómodo y excelente ubicación
Pros:

Comodidad y ubicación

Cons:

Precio un poco elevado

2026-06-28 via Nuitee
V
Vicente couple co
1
No es lo que demuestran las fotos
Pros:

La ubicación

Cons:

Encontramos cucarachas en la habitación y el baño es demasiado pequeño

2026-06-27 via Nuitee
A
ALAN DANIEL solo_traveller mx
10
Me gusta la ubicación del hotel
Pros:

El espacio de la habitacion

Cons:

No hubo nada

2026-06-21 via Nuitee
B
Bruno solo_traveller mx
8
2026-06-01 via Nuitee
P
Paola Andrea solo_traveller co
10
2026-05-26 via Nuitee
M
Magdalena solo_traveller mx
8
PROVIDENCIA debe prepararse más
Pros:

Es cómoda la habitación y el lugar perfecto para el propósito de mi viaje

Cons:

Había una sola señorita del aseo en mi piso y mi habitación se atendía ya casi cerca de las 6pm. Las áreas comunes estaban sucias porque hubo mucha agente en el hotel. El piso del elevador duró 2 días batido (como que se cayó yougurt o algo similar) y con las pisadas se puso peor..
Un mesero nos pidió propina en el desayuno. Eso no se pide, se gana. Siempre dejo, pero me molestó la actitud. Dejamos de desayunar ahí el domingo y lunes.
Soy cliente de varias sedes suyas en circunstancias similares, y Apizaco, Toluca-Aeropuerto, Gran Sur Monterrey BIEN, esta sede de Providencia Guadalajara no estuvo tan bien.

2026-05-26 via Nuitee
D
Diana couple mx
10
2026-05-22 via Nuitee
J
JoAnne couple us
10
2026-05-09 via Nuitee
R
Roger couple us
8
Pros:

Adequate breakfast and great location.

2026-05-01 via Nuitee
C
Cristian couple us
5
Cons:

Cannot bring in outside food in

2026-04-30 via Nuitee
C
Carlos Hugo couple mx
9
2026-04-17 via Nuitee
J
Juan Carlos solo_traveller co
9
Bueno
Pros:

Bueno

Cons:

Todo

2026-04-17 via Nuitee