City Express Plus by Marriott Guadalajara Providencia

Hotels
•
City Express
8.5 (202 reviews)
1520 Avenida de las Américas 1520 , Guadalajara , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Excellent location
Cons:
Slow check-in process
Limited breakfast options
Inconsistent service

Categories

Cleanliness
7.83
Several mentions of unclean rooms and bathrooms, indicating issues with cleanliness.
Service
8.8
Mixed reviews on staff efficiency and service, but generally acceptable.
Location
9.84
Consistently praised for its excellent location, very convenient for guests.
Room Quality
8.79
Room comfort noted positively, but some complaints about room assignments.
Amenities
7.82
Amenities such as breakfast and internet need improvement.
Value for Money
8.78
Guests feel they received decent value for the price, but some expectations weren't met.
Food and Beverage
6.83
Breakfast options were often criticized for quality and variety.
Overall Experience
9.3
Overall a good experience despite some issues; strong location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:17

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Situated in Guadalajara, City Express Plus by Marriott Guadalajara Providencia is just 5 km from Expiatorio Temple, offering easy access to popular attractions.

Well-Equipped Facilities: Enjoy the convenience of a fitness centre, free private parking, and a restaurant during your stay. The hotel also provides free WiFi, room service, and a 24-hour front desk for your comfort.

Ideal for Business Travelers: With a business centre available for guests, this 4-star hotel caters to the needs of those traveling for work.

Book your stay at City Express Plus by Marriott Guadalajara Providencia for a modern and comfortable experience in Guadalajara.

Important information:

On your business trip to La Perla Tapatía, book at City Express Plus by Marriott Guadalajara Providencia, conveniently located near the new financial district. During your stay choose from 3 types of rooms: single, double or suite. With your reservation take advantage of: room service, WiFi, gym and parking. To enhance your stay, request the meeting room, transportation, laundry, dry cleaning or complimentary parking, very useful amenities for executive trips. During your spare time, indulge in the city's exquisite cuisine at San Juan de Dios market and immerse yourself in its cultural and historical heritage by visiting the Ibero-American Library, Tlaquepaque, Colonia Americana, and the Basilica of Zapopan. If you are a sports enthusiast, enjoy an afternoon at one of the stadiums in Guadalajara, or go shopping, explore the Andares area, known for its popular shopping center. At City Express Plus by Marriott Guadalajara Providencia we look forward to giving you a unique stay.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 202 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.84
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 6.83
Overall Experience: 9.3
M
Marta • extended_group • us
10
I recommend this hotel
Pros:

Spacious rooms, good breakfast and great staff

Cons:

I liked everything

2026-02-26 • via Nuitee
R
Ramirez • couple • co
10
All perfect
Pros:

All perfect. 100% recommend

Cons:

No complaints

2026-02-24 • via Nuitee
T
Taramw • family_with_children • gb
4
Pros:

Nice terrace. Nice room. Good breakfast.

Cons:

Really fell down in a few areas. Towels all frayed and holes in. Bed linen not ironed and looked slept in. Very poor room service. Nowhere to get water, no vending machine as advertised. Ran out of beers.

2026-02-14 • via Nuitee
H
Hortensia Llamas • extended_group • mx
8
Cómoda
Pros:

La ubicación es buena.

Cons:

No está muy limpio, no tiene cafetera en la habitación y tardaron mucho en darme la habitación que porque no estaba la boleta. cosa que a mi no me interesa porque yo ya llevaba mi numero de confirmación.
Quedaron de mandar factura y no lo hicieron hasta que la pedi el dia de hoy,

2026-02-11 • via Nuitee
D
Dan • solo_traveller • ca
5
No radio no clock wifi terrible. No English available on tv.
Pros:

Good

2026-02-09 • via Nuitee
M
Maidelin • couple • mx
10
Pros:

La habitación, ubicación y pedi si podían refrigerar algo y sin problemas.

Cons:

Que se espera propina por todo. En especial en el parking no teníamos efectivo, debería el alojamiento o pagarles más, que lo incluyan en la tarifa del alojamiento o denles una tarjeta para transferirles.

2026-01-26 • via Nuitee
D
Diego Limon • family_with_children • mx
9
2026-01-24 • via Nuitee
R
Rincon • couple • mx
10
2026-01-19 • via Nuitee
F
Freiman • extended_group • co
10
2026-01-15 • via Nuitee
J
Juan • extended_group • co
8
2026-01-15 • via Nuitee
C
Carlos Hugo • family_with_children • mx
8
Pros:

Excelente cuarto con camas muy cómodas

Cons:

Pasé 4 días comiendo sandwich en el desayuno. De todos los city express donde he estado, este es el de desayuno más escueto

2026-01-03 • via Nuitee
D
diaz • family_with_children • mx
1
Pros:

Hice un ahorro durante el año para pagar la estancia y todo fue mal.
Los sandwiches que sirven sin ningún buen sabor . Parece como para marranos.

Cons:

El cuarto no lo limpiaron

2026-01-01 • via Nuitee
T
Titan • family_with_children • mx
10
Pros:

Todo muy limpio y comodo

2025-12-29 • via Nuitee
A
Alejandra • extended_group • mx
10
2025-12-29 • via Nuitee
M
Mario • couple • mx
6
2025-12-28 • via Nuitee
R
Roberto Calvo • family_with_children • mx
10
Muy buena opción
Pros:

El cuarto y la ubicación

2025-12-26 • via Nuitee
J
Jose Manuel • extended_group • mx
9
Pros:

Ubicación

Cons:

El internet

2025-12-25 • via Nuitee
H
Héctor • solo_traveller • mx
3
Cons:

No cuenta con servicio a la habitación

2025-12-12 • via Nuitee
A
Ale Amaya • family_with_children • mx
10
2025-12-08 • via Nuitee
C
CHIHO • solo_traveller • mx
6
Cons:

ホテル内に自動販売機がない。夜ホテル内のカフェが閉まってからは水も買えない。

2025-12-06 • via Nuitee